Business Process Analyst

Business Process Analyst Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Business Process Analyst job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Business Process
  • Business Process Analysis
  • Business Process Mapping
  • BPMN
  • Business Process Improvement
  • Business Analysis
  • Change Management
  •  Find out what your resume's missing
  • Stakeholder Management
  • Requirements Gathering
  • Requirements Analysis
  • Business Process Design
  • Visio
  • Business Requirements
  • Agile & Waterfall Methodologies
  • Agile Methodologies
  • Business Transformation
  • Project Management
  • Project Delivery
  • Data Analysis
  • Lean Six Sigma
  • User Acceptance Testing
  • Continuous Improvement

  •   Show full list

Resume Skills: Data Analysis

Resume Skills: Process Modeling

  • BPMN
  • UML Diagrams
  • Flowcharts
  • Six Sigma methodologies
  • UML
  • Visio
  • ARIS
  • Bizagi Process Modeler
  • Bizagi
  • LucidChart
  • MS Visio
  • IBM Blueworks
  • Oracle BPM
  •  Match your resume to these skills

Resume Skills: Software Tools

Resume Skills: Methodologies

Resume Skills: Business Process

Resume Skills: Project Management

Resume Skills: Quality Management

Resume Skills: Analytical Tools

Resume Skills: Business Tools

Resume Skills: Software

Resume Skills: Technical

Resume Skills: Analytical

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Business Process Analyst Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Business Process Analyst Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Business Process Analyst
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE June 2020 - Present
Business Process Analyst
Implemented Lean Six Sigma methodologies that improved process efficiency by 30%, leading to business transformation.
Redesigned business process mapping using BPMN, leading to a 40% decrease in project delivery time.
Conducted rigorous data analysis, identifying critical inefficiencies and reporting for business process improvement.
Resume Worded January 2018 - May 2020
Junior Business Process Analyst
Performed in-depth requirements analysis that helped articulate clear business requirements, improving stakeholder communication by 20%.
Utilized Visio and Agile Methodologies to design business processes, enhancing project efficiencies by 15%.
Facilitated User Acceptance Testing, ensuring that 100% of business requirements were met before deployment.
Microsoft June 2017 - August 2017
Business Analyst Intern
Assisted in gathering and documenting business process details, aiding in a major software migration project.
Supported project management teams in tracking project delivery.
Resume Worded University May 2020
Master of Business Administration - Business Analysis
Focus on business process optimization and data analytics
Resume Worded Institute December 2017
Bachelor of Science - Information Technology
Graduated Cum Laude
Courses in data structures, database management, and software development
Data Analysis: SQL, Python, Tableau, R, Excel, PowerBI
Project Management: MS Project, Jira, Trello, Asana, Kanban, Scrum
Business Process Tools: Bizagi, LucidChart, MS Visio, ARIS, IBM Blueworks, Oracle BPM
Software: MS Office Suite, G Suite, Slack, Zoom, MS Teams
Certifications: Certified Business Process Analyst, Lean Six Sigma Green Belt
Leadership & Volunteering: Member of Process Excellence team at, Contributed to successful launch of company-wide Lean Six Sigma project at Resume Worded
Courses: Completed 'Managing Projects with Microsoft Teams' course on LinkedIn Learning
Projects: Designed and implemented key updates to customer return process at, resulting in 20% reduction in return-related customer complaints
Your Name
Business Process Consultant
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2022 - Present
Business Process Consultant
Streamlined existing business process design, leading to a 35% increase in process efficiency.
Applied Agile and Waterfall methodologies in project delivery, reducing project timelines by a third.
Leveraged business transformation strategies, resulting in a cost savings of $1.5M annually.
Deloitte September 2019 - March 2022
Business Process Analyst
Pioneered the adoption of Lean Six Sigma techniques, resulting in a 25% reduction in waste.
Performed requirements gathering and analysis, leading to clearer project scopes and expectations.
Liaised with stakeholders, managing their expectations and improving stakeholder relationships by 45%.
KPMG April 2017 - August 2019
Change Management Assistant
Assisted in the design and implementation of change management processes, leading to a 20% decrease in operational disruption during transitions.
Contributed to project management involving business process improvements.
Resume Worded Academic Center May 2022
Master of Business Administration (MBA)
Emphasis on Business Process Management
Resume Worded University April 2017
Bachelor of Science in Business Management
Minors in Project Management and Information Systems
Awards: Dean's List 2014-2016 (Top 10%)
Business Process Skills: Business Process Mapping, Business Process Re-engineering, Business Process Improvement, Lean Six Sigma
Technical Skills: MS office Suite(Proficient), MS Project, Visio, SQL(Basic)
Analytical Skills: Problem-Solving, Decision Analysis, Operational Effectiveness, Process Analysis, Workflow Optimization, SWOT Analysis
Certifications: Certified Business Process Analyst (CBPA) - ABPMP, Lean Six Sigma Green Belt
Leadership & Volunteering: Chair - Resume Worded Business Process Community (2018-Present), Lead Organizer - Annual BPM Conference 2020
Awards: Deloitte Business Analyst of the Year, 2021
Projects: Designed revamped business process plan reducing operational time by 30% at Deloitte
Your Name
Process Improvement Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE July 2023 - Present
Process Improvement Manager
Spearheaded the implementation of Lean Six Sigma methodologies, leading to yearly savings of $2M.
Directed project management efforts for large-scale business transformation initiatives, leading to 50% faster project delivery.
Drove the development and execution of business process mapping using BPMN, helping to clarify and refine process complexity.
Resume Worded February 2021 - July 2023
Business Process Consultant
Advised clients on process improvements and helped implement Agile methodologies, resulting in a 30% increase in project efficiency.
Oversaw rigorous data analysis efforts, driving meaningful business process improvement.
Effectively managed stakeholder expectations, leading to a 40% increase in satisfaction rates.
IBM June 2018 - January 2021
Business Process Analyst
Performed requirements analysis and defined clear business requirements, leading to smoother project execution.
Utilized Visio to design business processes, improving clarity on project scopes and deliveries.
Resume Worded University May 2023
Master of Business Administration (MBA) - Operational Management
Graduated with Honors
Resume Worded University June 2018
Bachelor of Science (BSc) - Business Administration
Minors in Information Systems
Dean’s List 2016 - 2018 (Top 10%)
Software Tools: Microsoft Office Suite (Proficient), Tableau (Proficient), MS Visio (Advanced), SAP Software (Advanced), Python (Intermediate), SQL (Intermediate)
Methodologies: Agile Methodology, Lean Six Sigma, Business Process Modeling Notation (BPMN), Kaizen
Certifications: Certified Business Process Consultant, Lean Six Sigma Green Belt Certification
Leadership & Volunteering: Project Management Volunteers Organization (Board Member and Project Advisor)
Projects: Improved efficiency of business processes at a major FMCG company by 30% by redesigning workflow and optimizing resources.
Your Name
Business Process Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded February 2019 - Present
Senior Business Process Specialist
Led a cross-functional team of 10 employees through a business process improvement strategy that improved overall operation efficiency by 32%.
Streamlined SAP ERP implementation across various departments, resulting in a reduction of project delivery times by 3 weeks.
Conducted comprehensive business analysis, identifying risk factors and implementing solutions, yielding a 40% decrease in system errors.
Implemented Six Sigma methodologies into daily workflows, driving a 50% improvement in defect reduction.
Facilitated change management strategies across the organization, resulting in improved employee adoption rate by 67%. June 2016 - January 2019
Business Process Analyst
Developed an improved supply chain management system, which reduced order fulfilment time by 15%.
Managed project planning for software release cycles, aligning with the Software Development Life Cycle (SDLC), which improved project completion rate by 45%.
Utilized Visio for in-depth data analysis and workflow mapping, leading to a more streamlined organizational structure.
Microsoft May 2014 - June 2016
Business Process Associate
Engaged in detailed requirements analysis for enterprise-wide software changes, leading to a 10% increase in implementation accuracy.
Successfully coordinated with a team of 5 to manage SharePoint content for the enterprise, resulting in improved data accessibility and team productivity by 30%.
Assisted in implementing Business Intelligence (BI) strategies, which increased data-driven decision making by 20%.
Your Name
Business Process Consultant
City, Country  •  (123) 456-789  •  [email protected]  •
IBM April 2019 - Present
Senior Business Process Consultant
Pioneered an enterprise-wide risk management program, mitigating potential delays by 25%.
Managed a cross-functional team of 8, employing continuous improvement methodologies that drove productivity by 40%.
Leveraged SAP products to streamline business processes, reducing manual workload by 30%.
Designed business process improvements resulting in reduced operational costs by 15%.
Led a crucial project planning phase, ensuring alignment with business objectives and increasing project success rates by 20%.
Resume Worded May 2016 - March 2019
Business Process Analyst
Improved data analysis formats using SharePoint, increasing data applicability and usage across departments by 25%.
Implemented new supply chain management strategies that improved material lead times by 15%.
Introduced Six Sigma methodologies to project workflows, reducing defects by 50%. February 2014 - April 2016
Business Process Associate
Applied SAP ERP systems to streamline purchasing processes, cutting overhead costs by 10%.
Assisted in creating a data analysis structure, enhancing business Intelligence and data-driven decision making by 19%.
Contributed to project management initiatives, improving project on-time completion by 10%.
Resume Worded University April 2019
Master of Business Administration (MBA) - Strategic Operations
Specialization: Business Process Reengineering, Lean Six Sigma
Resume Worded Academic Center May 2016
Certified Business Analysis Professional (CBAP)
Mastered techniques for process analysis, management, improvement and control
Business Analysis Skills: Problem Framing, Stakeholder Analysis, Use Cases, Business Model Canvas, SWOT Analysis, Customer Journey Mapping
Process Improvement Skills: Business Process Mapping, Lean Manufacturing, Six Sigma, Total Quality Management, Performance Measurement, Continuous Improvement
Project Management Skills: Agile, Scrum, Waterfall Methodology, PRINCE2, Resource Planning, KPI Tracking
IT Applications: Microsoft Office Suite, MS Project, Visio, Jira, Trello, Lucidchart, Smartsheet
Certifications: Six Sigma Black Belt Certification, Lean Certification (Advanced Level)
Voluntering: Digital Literacy Volunteer Coach - Helped improve digital skills among low-income adults.
Projects: Led 'Operation Efficiency' - A company-wide project at Resume Worded which increased efficiency by 20%.
Awards: IBM Excellence Award - For outstanding contribution as a Senior Business Process Consultant.
Your Name
Business Process Engineer
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE January 2019 - Present
Senior Business Process Engineer
Spearheaded a 15% improvement in operation efficiency by strategizing and implementing business process reengineering tactics.
Supervised software application development stages in line with Software Development Life Cycle (SDLC), enhancing custom software deployment success rate by 35%.
Infused Six Sigma and continuous improvement methodologies into workflow, resulting in a 17% production efficiency increase.
Oversaw the integration of SAP ERP systems for automated financial reporting, resulting in a 25% decrease in human error.
Led change management efforts, improving internal transitions and increasing adaptation rate by 60%.
IBM July 2016 - December 2018
Business Process Analyst
Implemented enterprise resource planning (ERP) analysis to optimize business functions, leading to a 12% improvement in financial oversight.
Leveraged data analysis tools to provide key business insights, improving strategic decision-making by 33%.
Managed risk identification and mitigation strategies which reduced potential system errors by 20%.
Microsoft May 2014 - June 2016
Process Improvement Associate
Assisted in developing Visio workflows to help visualize process changes leading to a decrease in onboarding time by 15%.
Participated in creating a more efficient SharePoint content management system, increasing user satisfaction by 25%.
Actively participated in requirements analysis for major software changes, increasing project efficiency by 10%.
Resume Worded University June 2018
Master of Business Administration - Business Process Management
Thesis focus: Developing Effective Business Process Improvement Strategies
Resume Worded Academic Center May 2014
Bachelor of Science - Information Technology
Specialization in Software Engineering
Award: Best Student in Process Improvement Class (2014)
Business Process Engineering Software: ARIS, MS Visio, Minitab, ProcessMaker, Blueworks Live, HEFLO
Programming Languages: Java, JavaScript, Python, SQL, C#, C++
Business Intelligence Tools: Tableau, Power BI, MS Excel, QlikView, SAP Business Objects, IBM Cognos
Project Management: Agile Principles, Scrum Framework, Kanban Methodologies, Lean Six Sigma Principles
Certifications: Certified Business Process Engineer (CBPE) - Association of Business Process Management Professionals, Lean Six Sigma Black Belt Certification
Leadership & Volunteering: Process Management Association (Executive Committee member, 2017-2019), Volunteered as a Process Management Tutor for Underprivileged High School Students (2015-2017)
Publications: Authored 'Building Efficient Business Processes: A Guide' (Published 2020)
Projects: Designed and implemented a business process improvement project that increased efficiency by 30% at XYZ Corporation
Your Name
Business Process Consultant
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2021 - Present
Senior Business Process Consultant
Streamlined complex business processes utilizing Business Process Mapping and Lean Six Sigma, achieving a 25% efficiency increase across departments
Led a cross-functional team of 8 members, leveraging agile methodologies to introduce operational changes, saving the company seven hours every week in process time
Implemented comprehensive business intelligence (BI) strategies that boosted performance by 18% and promoted a data-driven decision-making culture
Achieved a 15% reduction in cost by initiating an effective Change Management strategy, leading to seamless adoption of new processes
Designed a robust SAP implementation plan that increased efficiency by 22%, by gathering precise business requirements and performing in-depth analysis
PwC September 2017 - December 2020
Lead Business Analyst
Developed process improvement methodologies that enhanced departmental performance by 30%, driving business process management
Led decisive requirement gathering sessions to streamline functionality, resulting in software developments with zero critical defects
Successfully carried out a comprehensive vendor management strategy, reducing expenses by 15% June 2015 - August 2017
Associate Consultant
Spearheaded project utilizing Visio for detailed business process design, leading to 10% improvement in workflow
Implemented a cross-functional leadership strategy that fostered team synergy resulting in a 25% increase in project delivery times
Resume Worded University December 2017
Master of Business Administration
Emphasis in Business Processing and Project Management
Resume Worded Institute May 2015
Bachelor of Science in Business Administration
Minor in Data Analytics
Graduated with Honors
Business Analysis: Business Process Mapping, Gap Analysis, Feasibility Studies, Use Case Diagrams, Business Requirement Documents
Project Management: Resource Allocation, Risk Assessment & Management, Stakeholder Management, Cost Estimation, Schedule Planning
Software: MS Office Suite (Advanced), JIRA, Asana, Trello, Basecamp, Google Analytics
Techniques: Lean and Six Sigma methodologies, Agile & Waterfall methodologies, PERT and GANTT, SWOT Analysis, Total Quality Management (TQM)
Certifications: Certified Six Sigma Black Belt, Certified Business Analysis Professional (CBAP)
Awards: PwC Impact Award for Business Process Improvement (2019), 'Rising Star' Award (2016)
Leadership & Volunteering: Board Member of Resume Worded Community Outreach Program, Mentor for Business Administration Students at Resume Worded University
Continuous Learning: Attended 'Advanced Strategies for Business Process Improvement' conference (2020), Participated in 'Future of Business Analysis' webinar series (2018 - 2020)
Your Name
Management Consultant
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE March 2021 - Present
Senior Management Consultant
Led implemented changes, applying Change Management principles, resulting in 25% reduction in transition time
Advised clients on business process improvements using methodologies like Six Sigma, leading to a 30% improvement in efficiency
Managed the requirements analysis phase for major projects, contributing to a 20% reduction in project completion time
Designed strategic initiatives based on detailed business intelligence that boosted client valuation by 15%
Headed a cross-functional team focused on implementing an efficient Software Development Life Cycle (SDLC) for a key client, leading to a positive report of 95% satisfaction
Accenture February 2018 - February 2021
Business Process Improvement Specialist
Coordinated vendor management processes that cut down expenditure by 20%
Implemented optimized business processes that led to a 30% increase in overall productivity
Guided cross-functional teams to leverage Agile methodologies, resulting in a 35% decrease in project timelines
Resume Worded October 2014 - January 2018
Analytics Consultant
Designed accurate business process maps using Visio, resulting in a 15% improvement in process comprehension among new hires
Gathered and compiled streamlined business requirements for a successful SAP implementation
Resume Worded University February 2018
Master of Business Administration (MBA)
Specialization in Strategy and Operations
Resume Worded University October 2014
Bachelor of Science in Business Analytics
Graduated Cum Laude, Dean's List 2013 - 2014
Process Improvement: Lean Six Sigma, Continuous Improvement, Kaizen, 5S, Value Stream Mapping, Root Cause Analysis
Business Intelligence Tools: Tableau, Power BI, SAS, IBM SPSS, Microsoft Excel (Pivot Tables, Advanced Formulas), Google Analytics
Project Management: MS Project, Agile/Scrum, Waterfall, PRINCE2, Risk Management, JIRA/Confluence
Data Management: SQL, Python (Pandas, Numpy), R, Data Mining, ETL Processes, Big Data Handling
Certifications: Certified Management Consultant (CMC), Certified Business Process Professional (CBPP)
Leadership & Volunteering: Mentor at ProBono Consulting, Steering Committee Member at Business Analyst Meetup Group
Courses & Workshops: Harvard Business School Online: Disruptive Strategy, Coursera: Advanced Business Strategy
Awards: Accenture 'Innovative Mind' Winner (2019), Resume Worded 'Rising Star' Award (2016)
Your Name
Business Operations Analyst
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2022 - Present
Senior Business Operations Analyst
Initiated business process improvements by using Business Process Management, leading to a 30% increase in operational efficiency
Analyzed, designed, and optimized business processes by using Visio, effecting a 20% reduction in process time
Successfully managed cross-functional teams to execute a complex SAP implementation, leading to a 15% increase in operational speed
Led a Lean Six Sigma project, identifying and eliminating waste, which increased productivity by 18%
Utilized a holistic Business Intelligence (BI) approach to data analytics, yielding actionable insights that boosted performance by 16%
Deloitte September 2019 - May 2022
Operation Process Analyst
Implemented change management strategies that streamlined transition process by 20%
Leveraged Agile methodologies to accelerate project execution, cutting down delivery time by 15%
Performed in-depth requirements analysis, resulting in a 10% reduction in project rework May 2016 - August 2019
Junior Consultant
Managed vendor relationships effectively, reducing supply chain costs by 15%
Assisted in the design of business process maps using Visio, aiding in process comprehension
Contributed to a Six Sigma project that improved process efficiency by 10%
Resume Worded University 2016 - 2018
Master of Business Administration - Operations Management
Graduated with distinction, focusing on Business and Operations Analysis
Resume Worded Academic Center 2012 - 2016
Bachelor of Science - Business Administration
Minor in Statistics
Recognized with Dean's List for 3 consecutive years
Software: MS Office (Expert), Visio (Proficient), SQL (Proficient), Power BI (Proficient), Salesforce (Advanced)
Analytics: Statistical Analysis, Cost Analysis, SWOT Analysis, Data Visualization, Predictive Modeling, Operational Auditing
Techniques: Process Improvement, Lean Six Sigma, Agile Project Management, Risk Management, Quality Assurance, Business Process Mapping
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Lean Six Sigma Green Belt (2019), Project Management Professional (PMP) Certification (2017)
Leadership & Volunteering: Volunteer Business Mentor, SCORE Association (2018- Present), Treasurer, Business Alumni Association, Resume Worded University (2016 - 2018)
Projects: Designed and implemented a process improvement project that resulted in a 15% increase in efficiency at Deloitte
Professional Development: Attended Advanced Project Management Workshop, Resume Worded Institute (2020), Analytics for Business Decision Making Seminar, Resume Worded Institute (2019)

How do I add skills to a Business Process Analyst resume?

Review the job posting closely.

Go through the Business Process Analyst posting you're applying to, and identify hard skills the company is looking for. For example, skills like Business Process Improvement, Business Process Analysis and BPMN are possible skills. These are skills you should try to include on your resume.

Add industry skills like Change Management and Business Analysis.

Add other common skills from your industry - such as Business Process Mapping, Business Process and Stakeholder Management - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Visio, User Acceptance Testing and Agile Methodologies - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your ability to solve problems.

Recruiters want to know that you're the kind of person that can solve new and challenging problems. In your Business Process Analyst resume, highlight projects that involved problems that were technically complex or mattered to the company.

Show evidence of your analytical skills.

Analytical skills involve your ability to break down a problem and come up with effective solutions. On Business Process Analyst resumes, hiring managers want to see evidence of how you analyzed quantitative or qualitative data.

Use the exact job title.

Try to add the exact job title, Business Process Analyst, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Business Process Analyst Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Business Process Analyst job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Business Process Analyst Skills and Keywords to Include On Your Resume

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Business Process Analyst Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Senior Business Analyst

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Agile Business Analyst

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Human Resources (HR) Business Partner

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Entry-Level Business Development Manager

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Business Process Analyst resume?

Here are some of the most popular skills we see on Business Process Analyst resumes:

  • Business Process
  • Business Process Analysis
  • Business Process Mapping
  • BPMN
  • Business Process Improvement
  • Business Analysis
  • Change Management
  • Stakeholder Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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