Technical Manager

Technical Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Technical Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Product Development
  • Engineering
  • Research and Development (R&D)
  • Project Management
  • Manufacturing
  • Continuous Improvement
  • Management
  • Technology Management
  • Product Management
  • Project Planning
  • Business Development
  • Chemistry
  • Business Strategy
  • Polymers
  • Chemical Engineering
  • Lean Manufacturing
  • Cross-functional Team Leadership
  • Automotive
  • Operations Management
  • Integration
  • Project Delivery
  • Business Process Improvement
  • Change Management
  • Vendor Management
  • Software Development Life Cycle (SDLC)
  • IT Strategy
  • Requirements Analysis
  • Agile Methodologies
  • Strategic Planning
  •   Show full list

Resume Skills: Regulations & Standards

  • ISO 9001
  • ISO 14001
  • OHAS 18001
  • COPQ
  • TPM
  • GMP
  • ASME
  • ANSI Standards

Resume Skills: Software

  • MATLAB
  • AutoCAD
  • Python
  • Java
  • C++
  • JavaScript
  • SQL
  • Swift
  • Ruby

Resume Skills: Operations & Management Software

  • SAP
  • Microsoft Dynamics NAV
  • Oracle NetSuite
  • JDA Software
  • Python (for operations analysis and optimization)

Resume Skills: Quality & Process Improvement

  • Lean Six Sigma
  • Kaizen
  • 5S
  • Root Cause Analysis
  • Value Stream Mapping
  • JIT Production

Resume Skills: Manufacturing Technologies

  • CNC Programming
  • Operational Robotics
  • Automated Production Lines
  • Industrial IoT
  • CAD/CAM

Resume Skills: Analysis & Design

  • Finite Element Analysis
  • CAD/CAM
  • CAE Statistical Analysis
  • Design of Experiments

Resume Skills: Project Management

  • FMEA
  • Lean Six Sigma
  • Scrum
  • Agile
  • Kanban
  • Project Planning & Execution

Resume Skills: Frameworks

  • Spring
  • Django
  • Flask
  • Ruby on Rails
  • Node.js
  • React
  • Vue.js

Resume Skills: DevOps

  • Docker
  • Kubernetes
  • Jenkins
  • Puppet
  • Ansible
  • Git
  • SVN

Resume Skills: Cloud Technologies

  • AWS (S3, EC2, RDS, Lambda)
  • Google Cloud Platform
  • Azure
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Technical Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Technical Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Technical Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2020 - Present
Technical Manager
Directed product development projects, employing a cross-functional team approach to maximize engineering capabilities and speed up delivery times by 30%
Implemented Lean Manufacturing principles that improved production efficiency by 17% while reducing waste by 28%
Developed technology strategies that led to the integration of two major product lines resulting in a revenue increase of 45%
Fostered a culture of continuous improvement, driving the team to optimize project planning and execution processes, reducing project overheads by 20%
Managed R&D projects, enabling a 25% faster time-to-market and a 30% cost reduction in prototyping
Coached.com June 2017 - December 2019
Senior Technical Lead
Spearheaded business strategy initiatives that led to a 35% increase in profits
Advanced the application of the polymer-based technology which increased productivity by 15%
Prioritized project management methodologies, optimizing project delivery and improving client satisfaction scores by 20%
Google February 2014 - May 2017
Lead Engineer
Oversaw operations management, reducing machinery downtime by 25%
Expanded manufacturing processes, led to the growth in sales by 30%
Led the efforts in design for manufacture, minimized cost by 10%
EDUCATION
Resume Worded University December 2013
Master of Science - Computer Science with Specialization in Distributed Systems
Graduated Magna Cum Laude (Top 10%)
Resume Worded Academic Center May 2016
Certification in Nail Leadership and Personnel Management
Attended while working full-time at Google
SKILLS
Software Languages: Java, Python, C++, JavaScript, SQL, Swift, Ruby
Frameworks: Spring, Django, Flask, Ruby on Rails, Node.js, React, Vue.js
DevOps: Docker, Kubernetes, Jenkins, Puppet, Ansible, Git, SVN
Cloud Technologies: AWS (S3, EC2, RDS, Lambda), Google Cloud Platform, Azure
OTHER
Certifications: Oracle Certified Professional, Java SE 8 Programmer, AWS Certified Solutions Architect – Associate
Leadership & Volunteering: Co-founded an after-work coding bootcamp to help team members improve programming skills
Projects: Developed an open-source time tracking tool used by over 10,000 developers worldwide
Awards: Google's Technical Leadership Award (2017), Coached.com's Innovation Leader of the Year (2019)
Your Name
R&D Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2021 - Present
R&D Manager
Pioneered a new product line using chemical engineering principles, resulted in a 40% increase in market awareness
Introduced a progressive project planning policy, decreased product development lifecycle by 25%
Masterminded a cross-functional team leadership approach, boosted overall team performance by 20%
Realized a business development strategy for the Chemicals division, led to a revenue gain of $3M in the first quarter
Managed strategic integration projects, consolidating departments and saving 15% in operational costs
Coached.com August 2018 - January 2021
Lead Research Engineer
Initiated an advanced research project, leading to the invention of a unique polymer, which increased the company’s patent portfolio by 10%
Applied Lean Manufacturing methodologies to the R&D process, which decreased waste by 25%
Served as project manager for a multi-disciplinary team, improving project delivery timelines by 20%
Microsoft June 2015 - July 2018
Research Engineer
Partook in fundamental chemical engineering research, contributed to formulating two successful products in the company's line
Aided in managing project resources, reducing project costs by 15%
Assisted in cross-functional team cooperation, resulting in an integration improvement by 30%
EDUCATION
Resume Worded Institute June 2015
Master of Science - Engineering Management
Specialized in Research and Development Management
Resume Worded University May 2013
Bachelor of Engineering - Mechanical Engineering
Minors in Mathematics and Material Science
Dean's List 2012 (Top 10%)
SKILLS
Software: MATLAB, AutoCAD (Advanced), Python (Intermediate)
Analysis & Design: Finite Element Analysis, CAD/CAM, CAE Statistical Analysis, Design of Experiments
Project Management: FMEA, Lean Six Sigma, Scrum, Agile, Kanban, Project Planning & Execution
Regulations & Standards: ISO 9001, ISO 14001, ASME, ANSI Standards
OTHER
Certifications: ASQ Certified Six Sigma Black Belt, Project Management Professional (PMP)
Leadership & Volunteering: American Society of Mechanical Engineers - Local chapter board member (2016-2019)
Projects: Led team to design, develop and patent new materials testing method and device
Publications: Co-authored 6 research papers published in international journals on materials science and engineering
Your Name
Technical Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded July 2019 - Present
Senior Technical Supervisor
Strategically managed a team of 30+ technical personnel, fostering a 20% increase in team efficiency
Directed troubleshooting efforts and reduced customer support issues by 40%
Spearheaded Project Management initiatives, delivering projects 30% ahead of schedule
Implemented technological solutions to improve Broadband services, leading to 25% customer retention
Upgraded the company's VoIP system increasing call quality and reducing dropped calls by 60%
AT&T January 2017 - June 2019
Technical Supervisor
Streamlined technical support process and decreased resolution time by 35%
Installed and maintained Wireless Technologies, resulting in 99.9% uptime
Coordinated Telecommunications systems leading to 30% faster troubleshooting
Established networking protocols, reducing system crashes by 50%
Verizon Communications Inc. Oct 2014 - Dec 2016
Assistant Technical Supervisor
Led a small team in managing Computer Hardware issues, thereby reducing downtime by 70%
Aided in optimizing Contact Center operations, improving Customer Experience by 40%
Managed customer complaints, achieving a 95% satisfaction rate
EDUCATION
Resume Worded Academic Center July 2011
Master of Engineering - Telecommunications Engineering
Awarded university’s technology innovation grant for thesis on 5G communication systems
Resume Worded University May 2008
Bachelor of Engineering - Electronics & Communications
Minors in Computer Software Systems
Winner: IEEE Student Branch Technical Symposium, diverse tech concepts competition
SKILLS
Networking Technologies: TCP/IP, MPLS, BGP, OSPF, VPN, VLAN, Ethernet, Wi-Fi, 3G, 4G, 5G
Operating Systems: Windows, Linux (Red Hat), Cisco IOS, Juniper JUNOS, Unix (Solaris)
Tools: Cisco Packet Tracer, OPNET, Wireshark, Nmap, NetFlow, SNMP
Programming: Python, JavaScript, C++, MATLAB
OTHER
Certifications: Cisco Certified Internetwork Expert (CCIE) Routing and Switching, CompTIA Network+
Professional Development: AT&T Technical Leadership Program, June 2016, Imparted a deeper understanding of telecommunications systems and technologies, improving technical supervision capabilities
Awards: ‘Technical Eagle’ Award by Verizon Communications 2015, Delivered significant efficiency improvements
Volunteering: Conducted workshops on Internet safety for non-profit foundations, teaching safe technology use to more than 300 individuals across multiple events
Your Name
Telecommunications Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com May 2018 - Present
Senior Telecommunications Supervisor
Led and managed 20+ Customer Service representatives, enhancing the average call answer time by 30%
Implemented a new Call Center software, resulting in a 25% increase in call handling efficiency
Oversaw the upgrade of outdated telephony systems, improving reliability by 60%
Enhanced VoIP deployment resulting in a 30% decrease in dropped calls
Developed strategic plans annually, improving core KPIs consistently by 30%
T-Mobile US, Inc. Feb 2016 - April 2018
Telecommunications Supervisor
Managed Telecommunications equipment, ensuring 99.9% uptime
Improved Customer Retention by 15% through effective problem resolution strategies
Optimized Wireless Technologies, ensuring seamless network connectivity
Worked on Networking solutions, leading to better and improved communication channels
Spectrum Inc. Dec 2013 - Jan 2016
Telecommunications Associate
Assisted in the maintenance of Telephone Services, reducing average downtime to under 1 h/day
Supported in developing a customer-friendly approach, resulting in a customer satisfaction rate of 90%
Contributed to troubleshooting networks, reducing issue resolution time by 35%
EDUCATION
Resume Worded University Dec 2013
Master of Business Administration - Information Technology
Award: Graduate Assistantship (Full-tuition scholarship due to exceptional academic performance)
Resume Worded Institute May 2011
Bachelor of Engineering - Computer Science
Minor in Network Technologies
Recipient of the Academic Excellence Award in Computer Science
SKILLS
Technical: TCP/IP, VoIP, VPN, Firewalls, Switches, Routers
Software: MS Office Suite, AutoCAD, Matlab, Visual Basic, C++, Java, Python
Telecom Standards: GSM, LTE, 5G, IEEE 802.11, SIP, ISDN
Network Design Tools: Riverbed Modeler, OPNET, NetSim, GNS3, Packet Tracer
OTHER
Certifications: Certified Telecommunications Network Engineer (2015), Cisco Certified Network Professional (2012)
Leadership: Coordinated a team to win the Telecom Case Analysis Competition (2017)
Volunteering: Mentor at Techie Youth, helping underserved youth to learn about network technology
Projects: Designed an optimized telecom network for Coached.com resulting in a 30% increase in data speeds and 15% cost savings
Your Name
IT Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2021 - Present
Senior IT Operations Manager
Managed a team of 20 IT professionals thereby refining overall team productivity by 25%
Directed strategic planning initiatives, resulting in an improvement of core competitiveness by 30%
Optimized troubleshooting steps, leading to a significant decrease in network downtime by 60%
Implemented end-to-end IT support strategies that boosted the customer experience by 50%
Headed projects related to networking, hardware, and software, enhancing the operational efficiency of systems by 40%
Microsoft Corporation March 2017 - December 2020
IT Operations Supervisor
Spearheaded troubleshooting efforts reducing customer support issues by 30%
Managed Microsoft Access databases resulting in improved data reliability
Oversaw the operations of the hardware and software support team, leading to a 25% increase in problem resolution rates
Led an initiative on Windows OS upgrades, enhancing system performance by 40%
Google LLC August 2014 - February 2017
Technical Lead
Implemented effective technical processes, boosting productivity by 25%
Managed and maintained the operational integrity of the company's networking systems
Developed technical solutions that improved Broadband services, leading to customer satisfaction rating of 95%
EDUCATION
Resume Worded Institute March 2016
Master of Business Administration (MBA) - Information Systems
Specialization: IT Operations Management
Resume Worded University June 2014
Bachelor of Science - Computer Engineering
Minor in Data Analysis
Honors: Cum Laude
Part-time during tenure at Google LLC
SKILLS
Programming: Python, Bash, PowerShell, JavaScript, Perl, SQL
Infrastructure: Amazon Web Services (AWS), Microsoft Azure, Google Cloud, VMware, Hyper-V
Networking: Wireless Networking, IP Networking, Network Troubleshooting, Network Security, SD-WAN
Tools: Jira, Confluence, Git, Docker, Ansible, Kubernetes, Terraform
OTHER
Certifications: Certified Information Systems Security Professional (CISSP), IT Infrastructure Library (ITIL) Certified
Publications: Co-Authored 'Cloud Migration Strategies for Enterprises', Technical Paper published in IEEE Journal of Cloud Computing
Conferences & Events: Speaker at IT Operations & Management Symposium 2019, Attended InfoSec World 2018
Volunteering: Mentor at ‘Tech for Good’, a non-profit offering free technology training for underprivileged youths
Your Name
Technical Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2020 - Present
Technical Operations Manager
Strategically orchestrated ITIL support structures and policies, reducing technical escalation incidents by 30%
Launched a disaster recovery plan for our cloud computing ecosystem, enhancing recovery times by 50%
Managed data center operations, resulting in 25% increase in service delivery efficiency
Championed a continuous improvement strategy, leading to a 20% increase in IT operations efficiency
Directed a team of 15, fostering an environment of innovation and meticulous project planning
Amazon June 2017 - February 2020
Senior IT Specialist
Played an integral role in the development and management of AWS environments, improving scalability by 35%
Effected a structured technical support system that enhanced customer satisfaction by 40%
Maintained a keen focus on infrastructure management, streamlining the company's IT resource usage by 25%
Induced a change management process, reducing Cisco system product disruptions by 20%
Coached.com July 2015 - May 2017
IT Analyst
Increased the availability of broadband telecommunications by 15% through effective technology utilization
Substantially cut downtimes by 20% through diligent IT service maintenance
Played vital role in ensuring efficient stakeholder management, inducing a harmonious working environment
Contributed to the corporate product development strategy, leading to a 15% increase in annual revenue
EDUCATION
Resume Worded Institute August 2017
Certification in Advanced Cloud Technologies
Curriculum included AWS, Google Cloud and Azure
Resume Worded University June 2015
Master of Business Administration, Specialization in Information Systems
Dissertation on 'Optimizing IT Operations in Large Scale Enterprises'
SKILLS
Cloud Technologies: AWS, Google Cloud, Azure, IBM Cloud, Oracle Cloud, Digital Ocean
Network Management: TCP/IP, SSL, VPN, Firewall, Intrusion Detection Systems (IDS), Wireshark
Database Management: SQL, MySQL, Oracle SQL, PostgreSQL, NoSQL (MongoDB, Cassandra, DynamoDB)
IT Operations: Active Directory, JIRA, Confluence, ITIL, ServiceNow, DevOps methodologies
OTHER
Certifications: ITIL 4 Foundation Certification (2020), Certified Cloud Security Professional (CCSP) 2019
Publications: Authored article on 'The Future of Cloud Computing' in the 'TechForward' Journal (2021)
Leadership & Volunteering: Founder and Lead Volunteer, CodeForGood, a non-profit empowering underprivileged communities with coding skills
Features & Recognition: Recognized as 'Top 50 STEM leaders' by Technology Today Magazine (2019)
Your Name
IT Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com August 2019 - Present
IT Operations Manager
Implemented strategic management techniques, skyrocketing team productivity by 30%
Spearheaded the transition to Amazon Web Services, enhancing system uptime by 40%
Orchestrated a data center overhaul, reducing maintenance costs by 25%
Championed continuous improvement initiatives, leading to 20% efficiency increase in project management
Supervised a service delivery team of 10, ensuring our service ranks top in customer satisfaction surveys
Microsoft March 2016 - July 2019
Senior Systems Administrator
Masterminded the adoption of Cloud computing, saving the firm $500,000 annually in hardware costs
Implemented an ITIL-based support system, reducing ticket response times by 40%
Developed a disaster recovery strategy, shortening system recovery time to under an hour
Implemented change management procedures, cutting system outages by 25%
Resume Worded January 2013 - February 2016
Network Engineer
Enhanced broadband network reliability by 30% through effective technology integration
Maintained structured technical support across all Cisco systems products
Assisted in the development of telecom infrastructure, leading to 25% cost reduction
EDUCATION
Resume Worded Institute June 2016
Master of Science - Information Technology Management
Specialized in IT operations and strategic IT management
Resume Worded University May 2013
Bachelor of Science - Computer Science
Electives: Network Engineering and System Administration
Achievements: Distinction, Winner - Inter-college Programming League
SKILLS
IT Management: IT Strategy, Project Management, Disaster Recovery, IT Compliance, IT Risk Management, Vendor Management
System & Network Administration: Windows Server (2016, 2012, 2008), VMWare, Citrix, Linux, MYSQL, Oracle DB, Azure
Programming & Scripting: PowerShell, Bash, SQL, Python, Java, PHP
Networking: TCP/IP, DNS, DHCP, VPNs, Cisco Routers/Switches, Wireless Networking
OTHER
Certifications: Certified Information Systems Security Professional (CISSP), Microsoft Certified: Azure Solutions Architect Expert
Leadership & Volunteering: Tech Lead - Community Outreach, Cybersecurity Awareness Campaign
Projects: Led Implementation of Remote Work Tools for 500+ remote employees during COVID-19
Awards: Employee of the Year at Microsoft - 2017
Your Name
IT Service Delivery Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2018 - Present
IT Service Delivery Manager
Steered the adoption of ITIL methodologies to improve service delivery, reducing support tickets by 30%
Safeguarded business continuity through the formulation and execution of a disaster recovery strategy, reducing company-wide downtime by 50%
Managed complex IT operations, optimizing resources and time resulting in a 20% productivity increase
Directed strategic project planning initiatives, reducing project overruns by 40%
Inspired a team of 20 professionals, maintaining a productive and morale-high work environment
Google June 2015 - December 2017
Senior Solutions Architect
Pioneered the implementation of cloud computing techniques, saving the firm 2,500 hours annually
Managed AWS environment leading to a 35% reduction in system failures
Bridged communication gaps in stakeholder management, increasing client retention by 25%
Worked on strategies for product development, generating a profit increase of 15% annually
Coached.com April 2012 - May 2015
IT Support Specialist
Enhanced broadband telecommunications by 20% through efficient technology stack
Ensured smooth operation of all IT services and boosted customer satisfaction
Handled daily IT operations, leading to a productivity increase of 30%
EDUCATION
Resume Worded Academic Center December 2012
Master of Business Administration - Information Systems
Received 'Best Capstone Project' Award for creating a risk management solution for IT services
Resume Worded University May 2010
Bachelor of Science - Computer Science
Specialized Modules: Cloud Computing, Service-Oriented Architecture
Accolades: Dean's List 2008, 2009 (Top 10%)
SKILLS
Technical Skills: ITIL v3, SCRUM, LEAN, Waterfall, PRINCE2, Kanban
Cloud Services: Google Cloud, AWS, IBM Cloud, Azure, Oracle Cloud
Programming & Scripting: Python, Java, C++, Shell, PowerShell, Perl
Databases: MongoDB, Oracle DB, SQL Server, My SQL, DB2, Postgres SQL
OTHER
Certifications: ITIL Service Delivery, Certified Scrum Master (CSM), Lean Six Sigma Green Belt
Awards & Recognitions: Google 'Architect of The Year' (2017), 'Exceptional Performer' at Coached.com (2014, 2015)
Volunteering: Pro bono IT consultation for local non-profits, Mentor for Resume Worded Academic Center Programming Club
Your Name
Technical Services Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com June 2019 - Present
Technical Services Manager
Streamlined service delivery workflows, resulting in a 30% increase in customer satisfaction and a 50% reduction in employee burnout
Championed a Continuous Improvement initiative, leading to a 15% increase in the efficiency of the technical team
Introduced ITIL frameworks in Service Management, achieving a 20% reduction in IT troubleshooting times
Resume Worded January 2016 - May 2019
Senior Technical Support Engineer
Led a team of 10+, successfully managing high severity incidents and reducing incident resolution time by 45%
Implemented an IT Change Management strategy, reducing system downtimes by 35%
Developed and integrated a virtualization solution, improving infrastructure efficiency by 25%
Microsoft June 2012 - December 2015
Technical Support Engineer
Successfully resolved 95% of escalated customer queries within SLA, obtaining a high customer satisfaction score
Created an automated system for technical issue escalation, reducing the wait time by 30%
EDUCATION
Resume Worded Academic Center May 2012
Master of Science - Advanced Computing
Emphasis on technical support management and system administration
Resume Worded University December 2009
Bachelor of Engineering - Computer Science
Relevant coursework: Data Structures, Software Engineering, Object-Oriented Programming; Graduated Magna cum laude
SKILLS
Technical Support Tools: Zendesk, Intercom, Jira, Freshdesk, HelpScout, Salesforce Service Cloud
Operating Systems: Windows Server, Linux (Ubuntu, CentOS), MacOS
Networking: TCP/IP, Ethernet, VPN, Firewall, Wi-Fi, Network Configuration and Troubleshooting
Programming: Python, C#, Java, SQL
OTHER
Certifications: CompTIA A+ Certification, Microsoft Certified: Azure Administrator Associate, ITIL 4 Foundation Certification
Professional Development: Regular attendance to key technology conferences such as AWS: Reinvent and Microsoft Ignite
Volunteering: Mentor, Cybersecurity Club, Resume Worded University
Awards: Winner, Innovator of the Year, Resume Worded, 2018
Your Name
IT Service Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded October 2018 - Present
IT Service Manager
Devised an IT strategy that improved service delivery, reducing project workaround times by 35%
Managed a team of 5+ engineers to ensure 99% uptime for critical IT services, exceeding SLA expectations by 10%
Utilized Agile methodologies in Project Management, reducing resource wastage by 20% and project delivery times by 15%
Coached.com February 2015 - September 2018
IT Project Lead
Led the integration of new IT system increasing project delivery speed by 40%
Managed relationships with 5+ vendors on IT contracts, saving 15% of costs annually
Pioneered a new project planning strategy, increasing team efficiency by 35%
Amazon July 2011 - January 2015
IT Support Analyst
Achieved 80% positive feedback score for prompt resolution of IT issues
Assisted in the deployment of major system upgrade across the company, leading to 20% faster processing times
EDUCATION
Resume Worded University December 2010
Master of Science in Information Systems
Focus on IT Strategy and Enterprise Architecture
Resume Worded University May 2009
Bachelor of Science - Computer Science
Focus on Software Development and Data Analysis
Dean's List - Top 5% of graduating class
SKILLS
Technical: Java, C++, Python, SQL, HTML, JavaScript
Analysis Tools: Tableau, Google Analytics, SAS, SPSS
Project Management: JIRA, Trello, MS Project, Agile/Scrum methodologies, ITIL Framework
Operating Systems and Networking: Windows, Linux, MacOS, TCP/IP, DNS, DHCP, VPN, LAN/WAN
OTHER
Certifications: ITIL Foundations Certification (2019), Project Management Professional (PMP) - 2016
Projects: Lead architect for company-wide infrastructure migration project
Leadership & Volunteering: Mentor, Girls Who Code (2018-present), Resume Worded IT Community Outreach Volunteer (2015-present)
Professional Development: Regular attendee, major industry conferences including Gartner IT Symposium, Interop IT Conference & Expo
Your Name
Director of Technical Services
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com April 2017 - Present
Director of Technical Services
Developed and executed a comprehensive IT strategy that advanced business objectives, leading to a 60% increase in cross-functional collaborations
Managed the operations of a team of 20+ across multiple branches, driving performance improvements and 98% SLA adherence
Spearheaded Contract Management strategy for all technology vendors, resulting in cost savings of $2M annually
Resume Worded January 2013 - March 2017
Technical Services Manager
Implemented changes that resulted in a 25% increase in product development output
Managed strategic IT projects leading to a 30% increase in delivery rate
Conducted regular staff training sessions on new technologies, reducing troubleshooting times by 40%
Google December 2009 - December 2012
Technical Project Manager
Directed an in-house project, leading to a 20% increase in team efficiency
Successfully managed IT infrastructure projects, reducing IT costs by 15% annually
EDUCATION
Resume Worded University August 2009
Master of Science - Information Technology
Concentration: Cybersecurity & Building scalable systems
Resume Worded Academic Center February 2021
Certified Information Systems Security Professional (CISSP)
SKILLS
Programming Languages: Java, Python, C++, JavaScript, SQL, HTML, CSS
Data & Analytics: Tableau, Google Analytics, Microsoft Power BI, Excel
Tech Tools & Platforms: Visual Studio Code, Git, AWS, Docker, Kubernetes, Jira, Jenkins
Project Management Methods: Agile, Scrum, Kanban, Lean
OTHER
Certifications: PMP Certified, Lean Six Sigma Certified
Leadership & Volunteering: Youth Coding Initiatives (Volunteer tech mentor), Girls Who Code (Volunteer instructor)
Conferences: Keynote speaker at TechTalks 2020 and TechCon 2019
Publications: Authored 10+ articles on Medium about Tech Project Management

How do I add skills to a Technical Manager resume?

1
Review the job posting closely.

Go through the Technical Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Technology Management, Continuous Improvement and Engineering are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Manufacturing and Product Development.

Add other common skills from your industry - such as Research and Development (R&D), Project Management and Management - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Polymers, Project Delivery and Business Development - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Technical Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Technical Manager resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Technical Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Technical Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Technical Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Technical Manager Skills and Keywords to Include On Your Resume

Technical Manager Soft Skills

Here are common soft skills that appear on Technical Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Technical Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Entry-Level Technical Writer


Resume Example
Senior Technical Writer


Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you put on a Technical Manager resume?

On top Technical Manager resumes, skills like Product Development, Engineering, Research and Development (R&D), Project Management, Manufacturing, Continuous Improvement, Management and Technology Management appear most often.

Depending on the exact role you're applying to, skills like Requirements Analysis, Polymers, Chemical Engineering, Project Delivery and Business Development can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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