Reservations Specialist

Reservations Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Reservations Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category

Resume Skills: Hospitality Management

Resume Skills: Software Proficiency

Resume Skills: Training & Development

Resume Skills: Organizational

Resume Skills: Reservation Systems

Resume Skills: Customer Support

Resume Skills: Administrative Tools

Resume Skills: Languages

Resume Skills: Software

Resume Skills: Customer Services

Resume Skills: Communication

Resume Skills: Travel & Hospitality Tech

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Reservations Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Reservations Specialist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Reservations Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2020 - Present
Senior Reservations Specialist
Implemented advanced reservation systems, boosting efficiency by 30% and significantly reducing margin of error in bookings.
Led a cross-functional team in improving reservation procedures, resulting in a 25% increase in booking speed.
Developed and executed a masterclass program, enhancing staff's knowledge in hospitality management and improving overall client satisfaction by 40%.
Marriott International January 2017 - December 2019
Reservations Agent
Boosted sales by 15% by offering preferential selling strategies related to hotel management and tourism.
Coordinated event planning efforts for large-scale conferences, leading to a 20% revenue increase.
Streamlined data entry processes, ensuring accurate and timely customer reservations.
Improved customer service scores by 30% by delivering consistent excellence in all interactions with customers.
Resume Worded June 2014 - December 2016
Front Office Associate
Handled high profile hotel bookings, resulting in an additional $100K in annual revenue.
Assisted in revenue analysis, identifying underperforming areas, and subsequently increasing profitability by 10%
Created and implemented an innovative online check-in system, contributing to an increase in customer satisfaction by 20%.
EDUCATION
Resume Worded University June 2016
MBA - Hospitality Management
Minor in Customer Relationship Management.
Resume Worded Institute May 2014
Certification - Advanced Reservation Systems
Trained in Global Distribution Systems (GDS) and Property Management Systems (PMS) use.
Part-time study alongside Front Office Associate role.
SKILLS
Reservation Systems: Amadeus, Sabre (GDS), OPERA, Fidelio (PMS)
Software: MS Office Suite, CRM Softwares (Salesforce, Zoho), Slack
Languages: English (Native), Spanish (Conversational), Mandarin (Basic)
OTHER
Certifications: Certified Hospitality Supervisor (CHS) from American Hotel & Lodging Educational Institute (AHLEI)
Volunteering: Habitat for Humanity (Volunteer for local projects)
Awards: Service Excellence Award - Marriott International (2019), Employee of the Year - Resume Worded (2016)
Continual Learning: Regularly attend industry conferences and webinars to stay updated on current trends and technologies in hospitality.
Your Name
Hospitality Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2020 - Present
Senior Hospitality Specialist
Managed client relationships to the tune of a 95% satisfaction rate within the food & beverage department.
Leveraged social media as a Reservations tool, achieving wider reach and increasing bookings by 45%.
Led a team to organize high-profile events, resulting in an annual increase of 30% in revenue.
Hilton Hotels & Resorts January 2017 - January 2020
Hospitality Coordinator
Executed reservation protocols for 150+ rooms daily while maintaining 100% accuracy.
Optimized front office operations, resulting in a 35% reduction in customer wait time.
Monitored inventory and managed supplies for the hotel, reducing waste by 20%
Increased team's sales capacity by integrating industry-leading sales strategies.
Promoted the use of hotel chains frequently booked properties to increase loyalty program participation by 25%.
Resume Worded September 2014 - December 2016
Front Office Assistant
Played a key role in expanding company's portfolio by adding 10 hotel partnerships.
Created comprehensive database of clients' preferences, improving customer service efficiency by 15%.
Participated in event planning, leading to a 10% increase in corporate bookings.
EDUCATION
Resume Worded University December 2016
Master of Business Administration - Hospitality Management
Specialization in Luxury Brand Management
Resume Worded Institute August 2014
Certified Hospitality Supervisor (CHS)
Part-time certification during employment at Resume Worded
Engaged in problem-solving, customer service, and leadership modules
SKILLS
Hospitality Management: Guest Relations, Luxury Brand Management, Multitasking, Time Management, Event Management, Personnel Supervision
Software Proficiency: MS Office (Expert), Hotel Management Software (Intermediate), CRM Software (Intermediate)
Training & Development: Staff Training, Performance Appraisals, Hospitality Industry Trends, Customer Service Standards, Employee Motivation, Succession Planning
Organizational Skills: Decision-Making, Problem-Solving, Team Leadership, Staff Scheduling, Budget Management, Resource Allocation
OTHER
Awards: Employee of the Year (2019) - Hilton Hotels & Resorts, Best Hospitality Coordinator (2018) - Hilton Hotels & Resorts
Leadership & Volunteering: Team Lead, Annual citywide Hospitality Summit (since 2021), Volunteer, Local Food Bank (since 2018)
Professional Membership: Member, Hospitality Financial and Technology Professionals (HFTP)
Continuing Education: Business Analytics Course - Coursera (2021), People Management Course - LinkedIn Learning (2020)
Your Name
Tourism Services Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com March 2020 - Present
Senior Tourism Services Specialist
Developed a multimedia marketing campaign that increased online sales by 30%.
Smoothly coordinated with airlines, resulting in a 15% increase in group travel bookings.
Spearheaded successful integration of an automated reservation system, decreasing manual errors by 20%.
Thomas Cook January 2017 - February 2020
Tourism Services Officer
Led the development of a new event management strategy, resulting in a 20% increase in festival bookings.
Collaborated with hotels for bundle packages, driving a 25% growth in seasonal sales.
Pioneered a data entry system that improved records accuracy by 35%.
Utilized customer service skills to resolve conflicts, improve retention rate by 10%.
Resume Worded July 2014 - December 2016
Travel Consultant
Increased social media interaction by 40%, driving higher customer engagement.
Achieved 20% increase in hotel bookings by providing personalised recommendations.
Implemented new hospitality management protocols to enhance service quality, increasing customer satisfaction by 15%.
EDUCATION
Resume Worded University June 2014
Master of Arts in Tourism Management
Focus on Global Tourism Analysis and Sustainable Tourism Management
Resume Worded Institute May 2013
Certification in Customer Experience Management
Part-time certification course completed alongside full-time employment
Focussed on Customer Journey Mapping and Service Quality Assessment
SKILLS
Customer Services: Customer Journey Mapping, Cross-Selling, Complaint Handling, Customer Retention, Guest Relations, High-End Services
Communication: Negotiation, Public Speaking, Business Correspondence, Event Facilitation, Conflict Resolution, Stakeholder Engagement
Travel & Hospitality Tech: CRS systems, MS Office Suite (Word, Excel), HTML, Css, Social Media (LinkedIn, Facebook, Instagram)
Languages: English (Native), French (Fluent), Spanish (Intermediate), Chinese (Basic)
OTHER
Certifications: Certified Tourism Management Professional (CTMP) – Global Institute of Tourism
Projects: Development and Implementation of Innovative Sales Strategy for Coached.com, Resulting in 25% Increase in Sales
Volunteering: Tourism Ambassador - Local Tourism Board, Organized and Coordinated Publicity Events to Promote Local Tourist Attractions
Awards: Best Employee Award - Thomas Cook, January 2019, Recognized for Exceptional Customer Service and Sales Achievements

How do I add skills to a Reservations Specialist resume?

1
Review the job posting closely.

Go through the Reservations Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Reservations, Hospitality and Sales are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Tourism and Hotel Management.

Add other common skills from your industry - such as Hospitality Management, Hotel Booking and Front Office - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Food & Beverage, Revenue Analysis and Customer Service - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show how you have strong attention to detail.

A good Reservations Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

5
Use the exact job title.

Try to add the exact job title, Reservations Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Reservations Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Reservations Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Reservations Specialist Skills and Keywords to Include On Your Resume

Reservations Specialist Soft Skills

Here are common soft skills that appear on Reservations Specialist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Reservations Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Resume Example
Entry-Level (Free)


Resume Example
Concise


Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Reservations Specialist resume?

Here are some of the most popular skills we see on Reservations Specialist resumes:

  • Reservations
  • Hospitality
  • Hotel Management
  • Tourism
  • Front Office
  • Hospitality Management
  • Sales
  • Hotel Booking

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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