Medical Secretary

Medical Secretary Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Medical Secretary job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Medical Terminology
  • Healthcare
  • Healthcare Management
  • Medical Office
  • Medical Billing
  • Office Administration
  • Hospitals
  •  Find out what your resume's missing
  • Data Entry
  • Typing
  • Medical Transcription
  • Appointment Scheduling
  • Administration
  • Receptionist Duties
  • Audio Typing
  • Customer Service
  • Administrative Assistance
  • Microsoft Access
  • Medical Records
  • Electronic Medical Record (EMR)
  • Patient Safety
  • Medicine

  •   Show full list

Resume Skills: Medical Software

  • Microsoft Office Suite
  • Electronic Health Record (EHR) Systems
  • Medical Billing Software
  • Microsoft Suite
  • Content Management Systems (CMS)
  • CRMs
  • Office 365
  • Google Workspace
  • Adobe Acrobat Pro
  • Electronic Health Records (EHR)
  • Health Information Systems
  • EMR Systems (Cerner, Epic)
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Medical Billing Software (Kareo)
  •  Match your resume to these skills

Resume Skills: Medical Language

Resume Skills: Administrative

  • Scheduling
  • Records Management
  • Handling Patient Inquiries
  • Medical Billing
  • Data Entry
  • Patient Registration
  • Calendar Management
  • Office Equipment
  • Record Keeping
  • Customer Service
  • Transcription
  •  Match your resume to these skills

Resume Skills: Languages

Resume Skills: Organizational Tools

Resume Skills: Communication

Resume Skills: Medical Office Software

Resume Skills: Administration

Resume Skills: Specialized

Resume Skills: Transcription

Resume Skills: Technical

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Medical Secretary Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Medical Secretary Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Medical Secretary
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Senior Medical Secretary
Led a team of 3 junior secretaries, resulting in increase of 25% in office efficiency by implementing effective appointment scheduling strategies
Revamped the filing system for medical records, reducing search time by 30% and improving patient safety
Incorporated the use of EMR, achieving a 35% reduction in paper use and enhancing healthcare management
Coordinated seamlessly with doctors and nurses for appointment scheduling, improving patient experience by 20%
Orchestrated administrative assistance activities, reducing data entry and audio typing errors by 15% and enhancing office administration May 2019 - December 2021
Medical Secretary
Spearheaded transcription process, reducing errors by 30% while improving typing speed by 20%
Implemented a digitized medical billing system, reducing administrative errors by 20%
Managed receptionist duties, thereby improving customer service and patient satisfaction by 15%
Assisted in rolling out the new EMR system, streamlining data entry resulting in a 25% time saving
Mayo Clinic March 2017 - April 2019
Managed the transition to a new appointment scheduling software, increasing booking efficiency by 20% and customer satisfaction by 10%
Performed administrative duties such as data entry and filing, contributing to office functionality and patient care
Resume Worded Institute January 2022
Certified Professional in Healthcare Quality (CPHQ)
Included training in medical error reduction and patient safety
Resume Worded University April 2019
Bachelor of Science in Health Information Management
Specialized Coursework: Medical Terminology, Medical Office Procedures, and Health Information Systems
Dean's List 2018 - 2019
Medical Office Software: Electronic Health Records (EHRs), Medical Billing Software (AdvancedMD, Kareo), Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Administration Skills: Patient Scheduling, Medical Transcription, Record Keeping, Insurance Verification, Patient Confidentiality
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Certified Medical Office Manager (CMOM) - PMI (2021)
Leadership & Volunteering: Secretary, Healthcare Association Student Club (2016 - 2017) - Planned and organized events for increasing awareness in healthcare field
Courses: HIPAA Compliance Training Course (2019) - Focused on procedures for maintaining patient privacy and confidentiality.
Your Name
Senior Office Administrator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded February 2022 - Present
Office Administrator
Re-structured office layout for optimum functionality and efficient office administration, increasing staff productivity by 35%
Transitioned traditional documentation to Electronic Medical Records (EMR), reducing manual data entry workload by 40%
Promoted the use of medical transcription software, effectively improving accuracy and speed by 25%
Appointed and managed administrative assistants, ensuring smooth functioning of receptionist duties and contributing to 15% improvement in customer service
Expanded application of medical terminology knowledge in document management, improving proficiency in document interpretation by 30% August 2019 - January 2022
Junior Office Administrator
Conducted regular training sessions in healthcare management resulting in a 20% increase in efficiency
Achieved a 30% reduction in paper use by converting to a digital medical billing process
Took charge of setting up appointments and handling cancellations, improving appointment scheduling efficiency by 25%
Influential in transitioning to Microsoft Access for data management, advancing internal data processing and retrieval by 30%
Cleveland Clinic January 2017 - July 2019
Medical Secretary
Played a key role in training newcomers on healthcare management, increasing team productivity by 20%
Managed patient records and handled administrative duties efficiently, contributing to a well-organized office environment and improving healthcare service by 15%
Resume Worded University January 2017
Master's degree - Business Administration (MBA)
Specialization: Operations and Project Management
Resume Worded Academic Center May 2015
Medical Administrative/Executive Assistant and Medical Secretary Certification
Training: Medical Terminology, Records Management, Accounting and Billing Procedures
Administrative Skills: Calendar Management, Office Equipment, Data Entry, Record Keeping, Customer Service, Transcription
Software Proficiency: Microsoft Suite (Advanced), Content Management Systems (CMS), CRMs, Office 365, Google Workspace, Adobe Acrobat Pro
Specialized Skills: Medical Terminology, Basic Coding, Medical Billing, ICD-9 or ICD-10, Electronic Medical Records (EMRs)
Languages: English (Native), Spanish (Intermediate), French (Basic)
Certifications: Certified Administrative Professional (CAP), Certified Medical Administrative Assistant (CMAA)
Leadership & Volunteering: Volunteer Secretary - Local Non-profit, Organized Annual Charity Marathon (2019-2021)
Projects: Led the digitization of 5000+ patient records at Cleveland Clinic, Implemented a new appointment scheduling system at
Continued Education: Regularly attend seminars and workshops on Data Privacy and HIPAA Compliance
Your Name
Medical Receptionist
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2022 - Present
Senior Medical Receptionist
Spearheaded a complete revamp of receptionist duties, contributing to a 35% increase in efficiency
Developed efficient system for handling medical records, leading to 20% reduction in retrieval time and enhanced patient safety
Managed the reception desk and related tasks, contributing to a marked 15% increase in customer service ratings
Excelled in using medical terminology to facilitate effective communication with medical care providers, improving inter-departmental correspondence by 25%
Played a key role in preparing and filing insurance claims, reducing medical billing errors by 30% June 2019 - February 2022
Medical Receptionist
Developed and maintained electronic databases for medical records, reducing data entry errors by 20%
Used Microsoft Access for managing patient contacts and appointment schedules effectively, improving appointment scheduling efficiency by 20%
Handled EMR updates accurately and efficiently for seamless healthcare management, improving patient experience ratings by 10%
Stanford Health Care April 2017 - May 2019
Front Desk Associate
Contributed to streamlining the appointment booking process, resulting in an increase in customer satisfaction by 10%
Provided administrative support to the team, facilitating efficient performance of duties and achieving a more organized work environment
Resume Worded Institute June 2019
Certified Medical Administrative Assistant (CMAA)
Became proficient in hospital administration and medical office management
Resume Worded University December 2017
Bachelor of Science - Health Administration
Focused on healthcare delivery systems, healthcare management, and health information systems
Administrative Skills: Scheduling, Records Management, Handling Patient Inquiries, Medical Billing, Data Entry, Patient Registration
Software Proficiency: Microsoft Office Suite (Expert), Electronic Health Record (EHR) Systems (Intermediate), Medical Billing Software (Intermediate)
Languages: English (Native), Spanish (Conversational)
Certifications: CPR Certification - The American Red Cross (2022)
Volunteering: Local Homeless Shelter (Volunteer Health Administration Assistant, helped organize health clinics)
Courses: Online Course in Medical Terminology - LinkedIn Learning (2021)
Awards: Employee of the Year (2021), Stanford Health Care Front Desk All-Star (2018)
Your Name
Surgery Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2020 - Present
Surgery Coordinator
Spearheaded the implementation of Electronic Medical Record (EMR) system leading to a 35% increase in efficiency in record-keeping and patient care
Coordinated 120+ successful surgeries per month, exceedind the target of 100% follow-through for surgical booking, pre-doc, and aftercare
Achieved 98% patient satisfaction score by handling patient education on pre and post surgical care procedures
Implemented HIPAA compliance measures which decreased the risk of data breaches by 60%
Managed medical billing, leading to a significant 30% reduction in late payment issues March 2017 - June 2020
Senior Medical Secretary
Devised strategic appointment scheduling that improved patient flow by 25%
Safeguarded patient data through stringent adherence to Healthcare Information Technology (HIT) protocols
Managed communication between surgeons and patients, ensuring smooth operation of 300+ surgeries annually
Mayo Clinic January 2013 - February 2017
Medical Secretary
Facilitated a robust data entry system for medical records contributing to a 15% increase in data accuracy
Supported the successful execution of 200+ cardiac surgeries by proficient application of medical terminology
Increased efficiency of the hospital’s medical billing system by 20% ensuring prompt reimbursement
Resume Worded Institute June 2021
Certified Medical Administrative Assistant
Specialized in medical coding, billing and transcription
Resume Worded University May 2013
Bachelor of Science in Health Information Management
Minors in Healthcare Administration and Information Technology
Awards: Dean's List 2011-2013 (Top 10%)
Medical Software: Epic Systems, MEDITECH, Kareo, AdvancedMD, AthenaHealth
Office software: MS Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace
Billing and coding: ICD-9, ICD-10, CPT, HCPCS
Certifications: Certified Professional Coder (CPC) by the AAPC – 2020
Volunteering: Medical Mission - Provided administrative support, 2018
Your Name
Surgical Services Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE September 2019 - Present
Surgical Services Coordinator
Conducted comprehensive clinical research leading to the development of 3 new surgical procedures
Facilitated over 2000 surgeries annually maintaining a patient safety score of 99%
Optimized the surgery scheduling process leading to a 40% more reliable booking system
Influenced cost savings of 20% by negotiating with health insurance providers
Instrumental in ensuring compliance of 500+ staff with HIPAA regulations
Resume Worded May 2014 - August 2019
Surgical Assistant
Managed pre-surgical patient education, leading to increase in patient’s preparedness by 35%
Bolstered efficiency of EMR by leading a team to digitize 1000+ medical records
Accomplished a 25% increase in appointment scheduling efficiency by implementing a robust system
Cedar-Sinai Medical Centre January 2013 - April 2014
Medical Biller
Efficiently handled medical billing for 500+ patients per month maintaining excellent accuracy of data
Proactively communicated with insurance companies, resulting in faster claim processing by 20%
Resume Worded University August 2013
Master of Health Administration (MHA)
Specialization in Healthcare Management
Resume Worded Academic Center May 2011
Bachelor of Science in Nursing (BSN)
GPA: 3.9/4.0, Sigma Theta Tau International Honor Society of Nursing
Medical Procedure Proficiency: Cardiopulmonary Resuscitation (CPR), Defibrillator (AED), Bloodborne Pathogens, Infection Control, Patient Positioning, Sterilization Techniques
Technical Proficiency: Navigations systems in Operating Room (Da Vinci, MAKO), Surgical tools and machinery, Surgical Robotics, Infrared Systems
Software Skills: Electronic Medical Record (EMR), Healthcare Information System (HIS), MS Office Suite, Medical Billing and Coding Software (ICD-9, ICD-10, CPT)
Additional Skills: Sterile Technique and Aseptic Setup, Pre and Post Op Patient care, Knowledge Of Surgical Procedures, Advanced Cardiac Life Support (ACLS)
Certifications: Certified Surgical Assistant (CSA), Basic Life Support (BLS) Certification
Leadership & Volunteering: American Cancer Society (Volunteer), Volunteer Surgical Assistant at Community Health Clinic
Professional Affiliations: Association of Surgical Technologists (AST), American Society of Health-System Pharmacists (ASHP)
Continuing Education: Attended national conferences on Surgical Care Improvement and Advanced Surgical Techniques
Your Name
Procedure Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2021 - Present
Procedure Coordinator
Enhanced the procedure scheduling process through the utilization of HIT systems leading to a 30% increase in operational efficiency
Managed coordination of 300+ ophthalmology surgeries annually, maintaining a 100% success rate
Introduced effective patient education methods, which saw a 45% increase in patient knowledge and satisfaction
Networked regularly with health insurance providers achieving a rate reduction of 15%
Streamlined compliance with hospitals' regulations resulting in a 40% decrease in compliance-related issues May 2015 - December 2020
Medical Administrative Assistant
Implemented a seamless data entry process, improving accuracy of medical records by 20%
Coordinated CPR training for staff, resulting in 100% certification compliance
Played a key role in securing HIPAA compliance, which led to passing annual audit evaluation without any discrepancies
Cleveland Clinic February 2011 - April 2015
Medical Receptionist
Enhanced appointment scheduling process, reducing in-patient waiting time by 25%
Maintained digital and physical patient records with 99% accuracy
Established efficient inter-departmental communication lines, boosting productivity by 20%
Resume Worded University Dec 2020
Master of Healthcare Administration
Graduation Award: Health Management Outstanding Achievement (Dec 2020)
Resume Worded Academic Center Apr 2011
Bachelor of Science - Health Informatics
Specialized coursework included Hospital Operations Management and Medical Ethics
Honors: Dean's List - Top 10% of class
Healthcare Management Tools: Meditech, Epic, Athenahealth, Cerner, AllScripts, eClinicalWorks
Technical Skills: MS Office Suite (Advanced), Electronic Health Records (EHR) (Proficient), Data analysis (Intermediate)
Compliance & Regulations: HIPAA, HITECH Act, Occupational Safety and Health Act (OSHA), Patient Protection and Affordable Care Act (PPACA)
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Medical Administrative Assistant (CMAA), National Health Career Association (NHA) (May 2015)
Leadership & Volunteering: Volunteer, Health Services for the Disabled (2015-present), Chairperson, Resume Worded Community Outreach Program (2015-2020)
Workshops: Continuous Improvement & Lean Process Workshop, Six Sigma Workshop (2021)
Additional Training: Blue Cross Blue Shield Institute - Healthcare Management Course (2020)

How do I add skills to a Medical Secretary resume?

Review the job posting closely.

Go through the Medical Secretary posting you're applying to, and identify hard skills the company is looking for. For example, skills like Hospitals, Data Entry and Medical Billing are possible skills. These are skills you should try to include on your resume.

Add industry skills like Medical Office and Office Administration.

Add other common skills from your industry - such as Healthcare Management, Medical Terminology and Healthcare - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Audio Typing, Patient Safety and Electronic Medical Record (EMR) - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Use the exact job title.

Try to add the exact job title, Medical Secretary, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Medical Secretary Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Medical Secretary job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Medical Secretary Skills and Keywords to Include On Your Resume

Medical Secretary Soft Skills

Here are common soft skills that appear on Medical Secretary job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Medical Secretary recruiter sees it. For free.

Medical Secretary Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Entry Level Medical Coder

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Resume Example
Entry-Level (Free)

Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Medical Secretary resume?

Here are some of the most popular skills we see on Medical Secretary resumes:

  • Medical Terminology
  • Healthcare
  • Healthcare Management
  • Medical Office
  • Medical Billing
  • Office Administration
  • Hospitals
  • Data Entry

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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