Manager Case Management

Manager Case Management Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Manager Case Management job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Case Management
  • Healthcare Management
  • Nursing
  • Managed Care
  • Healthcare
  • Hospitals
  • Medicare
  • Utilization Management
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Patient Safety
  • Electronic Medical Record (EMR)
  • Disease Management
  • Medicaid
  • Inpatient Care
  • Healthcare Information Technology (HIT)
  • Utilization Review
  • Physician Relations
  • Home Care
  • Clinical Research
  • Acute Care
  •   Show full list

Resume Skills: Data Analysis

  • SAS
  • SPSS
  • MATLAB
  • MS Excel (Advanced, VBA)
  • QlikView
  • Tableau
  • SQL

Resume Skills: Case Management Platforms

  • CaseWorthy
  • Penelope
  • ServicePoint
  • CiviCore
  • Social Solutions ETO
  • Foothold Technology AWARDS

Resume Skills: Therapeutic Techniques

  • Motivational Interviewing
  • Cognitive Behavioral Therapy
  • Solution Focused Brief Therapy
  • Trauma-Informed Care

Resume Skills: Miscellaneous

  • Project Management
  • Conflict Resolution
  • Team Building
  • Staff Training & Supervision

Resume Skills: Case Management Software

  • InterQual
  • Epic Systems
  • CaseTrakker
  • Amicas
  • Cerner
  • MEDITECH
  • McKesson

Resume Skills: Plan and Policy Management

  • Medicaid
  • Medicare
  • Private Insurance Policies
  • ACA guidelines

Resume Skills: Healthcare

  • Patient Advocacy
  • Patient Assessment
  • Treatment Planning
  • Rehabilitation Coordination

Resume Skills: Compliance and Regulation

  • HIPAA
  • Joint Commission Standards
  • URAC accreditation standards

Resume Skills: Clinical Knowledge

  • Care Coordination
  • Patient Advocacy
  • Medical Laws and Ethics
  • Crisis Intervention
  • Managed Care
  • Healthcare Quality Assurance

Resume Skills: Other Software

  • MS Office Suite (Word, Excel, PowerPoint)
  • Project Management tools (Asana, Trello, JIRA), Languages: English
  • Spanish
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Manager Case Management Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Manager Case Management Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Manager Case Management
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2018 - Present
Manager Case Management
Elevated patient safety standards through rigorous utilization review processes, leading to a 30% decrease in safety incidences.
Implemented state-of-the-art electronic medical record (EMR) system, increasing efficiency by 40% and ensuring better HIPAA compliance.
Led nursing team in consistent compliance with Medicare and Medicaid requirements, resulting in a 20% increase in funding.
Introduced healthcare information technology (HIT) to optimize case management, enhancing patient care quality.
Cut patient waiting times by 15% by streamlining managed care procedures, boosting patient satisfaction rates.
Coached.com December 2014 - February 2018
Senior Case Manager
Facilitated effective disease management, reducing the average patient hospital stay by 3 days.
Directed a 30 member team in a busy healthcare setting, successfully maintaining high care standards.
Implemented a thorough auditing process for inpatient care which improved compliance by 25%.
Mayo Clinic September 2010 - November 2014
Case Manager
Coordinated home care for 600+ patients annually, improving the recovery rates by 50%.
Improved patient-physician relations, optimizing treatment plans & patient adherence.
EDUCATION
Resume Worded Institute February 2021
Certified Case Manager (CCM)
Special focus on optimizing resource utilization and quality of service
Resume Worded University July 2010
Master in Social Work (MSW)
Awards: Dean's List (Top 10%)
Coursework emphasis in Healthcare Management
SKILLS
Case Management Software: InterQual, Epic Systems, CaseTrakker, Amicas
Plan and Policy Management: Medicaid, Medicare, Private Insurance Policies, ACA guidelines
Healthcare Skills: Patient Advocacy, Patient Assessment, Treatment Planning, Rehabilitation Coordination
Compliance and Regulation: HIPAA, Joint Commission Standards, URAC accreditation standards
OTHER
Certifications: Certified Social Work Case Manager (CSWCM)
Leadership & Committees: Chair, Quality Improvement Committee, Resume Worded; Member, Case Management Society of America
Conferences & Training: Completed 'Mastering Patient Advocacy' course at the Annual Conference on Case Management
Volunteering: Provide regular volunteer support at local homeless shelters
Your Name
Director of Case Management
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2019 - Present
Director of Case Management
Orchestrated a team of 45 case managers, creating a more efficient team dynamic leading to a 20% rise in productivity.
Oversaw the utilization management, enhancing effectiveness and leading to a 30% reduction in healthcare costs.
Reinforced adherence to the U.S. Health Insurance Portability and Accountability Act (HIPAA), strengthening patient confidentiality & trust.
Optimized inpatient care services, reducing average hospital stay and readmissions by 20%.
Developed a comprehensive disease management protocol, resulting in an overall 20% improvement in patient health outcomes.
Coached.com January 2015 - May 2019
Manager Case Management
Reduced patient waiting time by streamlining managed care services, improving patient satisfaction by 25%.
Implemented a data-driven healthcare management strategy, reducing inefficiencies by 15%.
Boosted Medicare and Medicaid compliance by directed rigorous internal auditing processes.
Banner Health May 2010 - December 2014
Senior Case Manager
Facilitated improved physician-patient communication, enhancing overall care quality and patient satisfaction.
Improved disease management protocols, leading to faster patient recovery rates.
EDUCATION
Resume Worded Institute December 2018
Certified Case Manager (CCM)
Passed CCM examination with distinction, recognizing knowledge and skills in Case Management
Resume Worded University April 2010
Masters of Social Work (MSW)
Involved in Research Program specializing in healthcare policies
SKILLS
Case Management Software: InterQual, Epic Systems, Cerner, MEDITECH, McKesson
Clinical Knowledge: Care Coordination, Patient Advocacy, Medical Laws and Ethics, Crisis Intervention, Managed Care, Healthcare Quality Assurance
Data Analysis: SPSS, SAS, MS Excel (Advanced, VBA), QlikView, Tableau, SQL
Other Software: MS Office Suite (Word, Excel, PowerPoint), Project Management tools (Asana, Trello, JIRA); Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Managed Care Professional (MCP) Certification - Benefit Management (AMCP), January 2020
Awards and Recognition: Gold Award for Outstanding Contribution to Patient Care, Coached.com, 2017; Employee of the Year, Banner Health, 2012
Leadership & Volunteering: Mentor, Case Management Society of America (CMSA), since 2018; Volunteer, Council on Aging, since 2011
Training: Crisis Management in Healthcare, August 2017; Ethical Dilemmas in Case Management, December 2015
Your Name
Case Management Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2021 - Present
Case Management Supervisor
Supervised a team of 30 case managers, driving a 20% increase in productivity.
Introduced a redesigned utilization review plan, achieving a 25% reduction in healthcare delivery costs.
Revamped patient safety standards, resulting in a 50% decrease in safety incidences.
Integrated healthcare information technology (HIT) into daily operations, enhancing patient care quality by 20%.
Improved managed care by 30% by applying a proactive approach to case management.
Coached.com June 2015 - December 2020
Manager Case Management
Designed and implemented a data-driven strategy to improve healthcare management processes, leading to a 15% decrease in inefficiencies.
Stimulated a 40% rise in organization's compliance to Medicare and Medicaid requirements.
Optimized inpatient care services, cutting average hospital stay by two days.
Cleveland Clinic March 2010 - May 2015
Senior Case Manager
Implemented a comprehensive disease management protocol, resulting in a 20% improvement in patient health outcomes.
Established strong physician relations, promoting a team-based approach to patient care.
EDUCATION
Resume Worded University June 2014
Master of Social Work
Specialization in Health Services and Case Management
Resume Worded Institute April 2010
Certified Case Manager (CCM)
Earned certification while employed as a Senior Case Manager
SKILLS
Case Management Platforms: CaseWorthy, Penelope, ServicePoint, CiviCore, Social Solutions ETO, Foothold Technology AWARDS
Therapeutic Techniques: Motivational Interviewing, Cognitive Behavioral Therapy, Solution Focused Brief Therapy, Trauma-Informed Care
Statistical Analysis Software: SAS, SPSS, MATLAB
Miscellaneous: Project Management, Conflict Resolution, Team Building, Staff Training & Supervision
OTHER
Certifications: Certified Professional Case Manager (C-PCM), Certified Social Work Case Manager (C-SWCM)
Leadership & Volunteering: Board Member & Spokesperson - National Association of Case Management, Volunteer - Local Homeless Shelters
Workshops & Seminars: Attended '21 Century Healthcare - Innovations In Case Management' Conference, 'Leadership Training for Managers' Dale Carnegie Course
Publication: Contributor to the 'Journal of Case Management' - Authored 5+ articles on effective case management practices

How do I add skills to a Manager Case Management resume?

1
Review the job posting closely.

Go through the Manager Case Management posting you're applying to, and identify hard skills the company is looking for. For example, skills like Healthcare, Healthcare Management and Utilization Management are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Nursing and Managed Care.

Add other common skills from your industry - such as Medicare, Hospitals and Case Management - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Utilization Review, Clinical Research and U.S. Health Insurance Portability and Accountability Act (HIPAA) - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Manager Case Management resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Manager Case Management resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Manager Case Management, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Manager Case Management Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Manager Case Management job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Manager Case Management Skills and Keywords to Include On Your Resume

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Manager Case Management Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
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Frequently Asked Questions

What skills should you put on a Manager Case Management resume?

Some effective Manager Case Management skills you can add to your resume include:

  • Case Management
  • Healthcare Management
  • Nursing
  • Managed Care
  • Healthcare
  • Hospitals
  • Medicare
  • Utilization Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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