Director Of Case Management

Director Of Case Management Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Director Of Case Management job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Case Management
  • Healthcare Management
  • Nursing
  • Managed Care
  • Hospitals
  • Medicare
  • Healthcare
  • Inpatient Care
  • Utilization Management
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Acute Care
  • Electronic Medical Record (EMR)
  • Patient Safety
  • Healthcare Information Technology (HIT)
  • Medicaid
  • Social Services
  • Physician Relations
  • Home Care
  • Utilization Review
  • Clinical Research
  •   Show full list

Resume Skills: Case Management Systems

  • CRMSys
  • CaseWorthy
  • Efforts to Outcomes (ETO)
  • Social Solutions Apricot

Resume Skills: Technical Proficiency

  • G-Suite
  • MS Office Suite (Excel, PowerPoint, Word)
  • Zoom

Resume Skills: Program Knowledge

  • HUD
  • Medicaid/Medicare
  • Ryan White HIV/AIDS Program
  • Section 8 Housing

Resume Skills: Case Management Software

  • InterQual
  • Cerner
  • CMS's QIES system
  • GuidingCare
  • MyCase
  • Salesforce Service Cloud
  • Epic Systems
  • MEDITECH
  • McKesson

Resume Skills: Healthcare Systems

  • ICD-10
  • In-depth knowledge of Medicaid and Medicare
  • Familiarity with ACOs

Resume Skills: Administrative

  • Medical Records Management
  • Compliance
  • Scheduling
  • Data Entry
  • Resource Allocation

Resume Skills: Technical

  • Microsoft Office Suite
  • Google Workspace
  • HIPAA Compliant Video Conferencing Tools
  • Telehealth Platforms

Resume Skills: Management

  • Case Management
  • Patient Evaluation
  • Capacity Building
  • Workflow Coordination
  • Program Evaluation
  • Interdepartmental Liaising

Resume Skills: Software

  • MS Office Suite
  • CRM systems
  • Case Management software
  • Data Analysis Tools

Resume Skills: Techniques

  • Crisis Intervention Techniques
  • Risk Assessment
  • Conflict Resolution
  • Motivational interviewing
  • Cognitive Behavioral Therapy

Resume Skills: Regulations & Laws

  • HIPAA Compliant
  • Understanding of SSA Title XVI
  • Social Security Laws
  • Knowledge in Medicaid/Medicare regulation

Resume Skills: Clinical Knowledge

  • Care Coordination
  • Patient Advocacy
  • Medical Laws and Ethics
  • Crisis Intervention
  • Managed Care
  • Healthcare Quality Assurance

Resume Skills: Data Analysis

  • SPSS
  • SAS
  • MS Excel (Advanced, VBA)
  • QlikView
  • Tableau
  • SQL

Resume Skills: Other Software

  • MS Office Suite (Word, Excel, PowerPoint)
  • Project Management tools (Asana, Trello, JIRA), Languages: English
  • Spanish
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Director Of Case Management Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Director Of Case Management Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Director Of Case Management
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2022 - Present
Director Of Case Management
Led transformation of Case Management department, leading to a 15% reduction in service cycle time
Streamlined patient flow, optimizing bed utilization management and reducing length of hospital stay by 12%
Developed strategic plan to transition hospital to an integrated care model, achieving a 20% improvement in HCAHPS scores
Implemented electronic medical record (EMR) system, reducing clerical errors by 30% and increasing patient safety
Spearheaded a multidisciplinary team to launch an Inpatient Care counseling program, resulting in a 25% increase in patient satisfaction ratings
Oakwood Healthcare June 2018 - December 2021
Senior Case Manager
Managed care for 120 patients, reducing hospitalizations by 18% and ER visits by 25%
Coordinated with social services agencies to ensure delivery of specialized care, leading to a 20% improvement in patient outcomes
Implemented a mentorship program, improving team skill set surrounding Healthcare Information Technology (HIT) and HIPAA compliance
Coached.com February 2016 - June 2018
Case Manager
Navigated 100+ patients through their care journey, decreasing readmission rates by 15%
Revamped patient counseling and education processes leading to a 30% increased adherence to home care regimens
Enhanced patient care coordination with physicians and providers, improving on-time treatment delivery by 20%
EDUCATION
Resume Worded University January 2016
Master's in Social Work
Specialization in Case Management & Family Counseling
Resume Worded Academic Center December 2015
Certificate in Case Management
Concentration in Ethical Practices and Current Laws
SKILLS
Management: Case Management, Patient Evaluation, Capacity Building, Workflow Coordination, Program Evaluation, Interdepartmental Liaising
Software: MS Office Suite (Proficient), CRM systems (Intermediate), Case Management software (Expert), Data Analysis Tools (Intermediate)
Techniques: Crisis Intervention Techniques, Risk Assessment, Conflict Resolution, Motivational interviewing, Cognitive Behavioral Therapy
Regulations & Laws: HIPAA Compliant, Understanding of SSA Title XVI, Social Security Laws, Knowledge in Medicaid/Medicare regulation
OTHER
Certifications: Licensed Clinical Social Worker (LCSW), Certified Case Manager (CCM)
Leadership & Volunteering: Volunteer at New York Homeless Shelters, Chairperson of local mental health awareness drives
Professional Membership: Active member of American Case Management Association
Awards: Recipient of ‘Employee of the Year - 2020’ at Oakwood Healthcare
Your Name
Lead Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com September 2021 - Present
Lead Case Manager
Managed high-acuity patient caseload, reducing hospital readmissions by 20% through the use of advanced care planning
Coordinated a collaborative care model leading to a 10% reduction in hospital length of stay
Developed a training program for caregivers to better understand EMR, resulting in an 80% increase in accuracy regarding patient charts
Implemented a metrics-driven approach to utilization review, leading to a 15% improvement in efficient resource allocation
Improved compliance with Medicaid/Medicare regulations in case management program, reducing the risk of penalties and sanctions
HCR ManorCare March 2018 - August 2021
Case Manager
Managed and tracked patient cases through the stages of care, leading to a 10% reduction in case closure times
Implemented patient safety initiatives, decreasing accidents by 20%
Conducted yearly clinical research to inform internal policies, resulting in a 30% increase in patient satisfaction scores
Resume Worded January 2016 - March 2018
Social Services Specialist
Coordinated with case manager to administer patient care plans, with a focus on mental health services
Increased familiarity with the Healthcare Information Technology (HIT) toolset within the department by 40%
Handled patient physician relations effectively, improving the communication process by 25%
EDUCATION
Resume Worded University February 2021
Master of Social Work
Concentration: Health Services, Overall GPA: 3.9
Resume Worded Institute September 2014
Bachelor of Arts in Psychology
Minor in Conflict Resolution and Mediation
Honors: Phi Beta Kappa
SKILLS
Case Management Systems: CRMSys, CaseWorthy, Efforts to Outcomes (ETO), Social Solutions Apricot
Technical Proficiency: G-Suite, MS Office Suite (Excel, PowerPoint, Word), Zoom
Program Knowledge: HUD, Medicaid/Medicare, Ryan White HIV/AIDS Program, Section 8 Housing
OTHER
Certifications: Certified Case Manager (CCM), Trauma-Informed Care Certification
Leadership & Volunteering: Big Brother Big Sister - Volunteer Mentor, United Way - Program Development Committee Member
Professional Development: ASU Courses: Advanced Case Management Standards, Introduction to Motivational Interviewing
Awards: Lead Case Manager of the Year - Coached.com, Outstanding service award - HCR ManorCare
Your Name
Manager, Case Management Department
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2021 - Present
Manager, Case Management Department
Supervised and evaluated a multidisciplinary team of 30 case managers, ensuring quality care was provided and enhancing overall efficiency by 15%
Developed and integrated a care model aligning with HIPAA compliance, lessening discrepancies by 30%
Managed the process of converting patient files into Electronic Medical Records, achieving 100% EMR adoption in 6 months
Implemented strategies for effective Acute Care, improving the patient disposition process by 10%
Streamlined the utilization review process, reducing healthcare costs by 20%
NYU Langone Health October 2016 - March 2021
Senior Case Manager
Publicized best practices in patient safety, reducing fall risk by 25%
Conducted comprehensive audits of case files to ensure Medicaid/Medicare compliance, reducing case errors by 35%
Developed strong relationships with physicians to ensure continuity of care, improving patient experience by 15%
Coached.com January 2014 - September 2016
Registered Nurse, Case Management
Managed nursing care for high-risk patients, reducing their readmission rates by 22%
Promoted the effective use of Healthcare IT within the nursing team, improving documentation and follow-up care processes
Used evidence-based practices to develop and execute patient care plans, improving patient outcomes by 18%
EDUCATION
Resume Worded University June 2015
Master of Healthcare Administration
Specialization in Medical Law and Ethics
Resume Worded Institute January 2014
Registered Nurse Certification
Part-time certification while working as a case manager at Coached.com
SKILLS
Case Management Software: InterQual, Cerner, CMS's QIES system, GuidingCare, MyCase, Salesforce Service Cloud
Healthcare Systems: ICD-10, In-depth knowledge of Medicaid and Medicare, Familiarity with ACOs
Administrative Skills: Medical Records Management, Compliance, Scheduling, Data Entry, Resource Allocation
Technical Skills: Microsoft Office Suite, Google Workspace, HIPAA Compliant Video Conferencing Tools, Telehealth Platforms
OTHER
Certifications: Certified Case Manager (CCM) - 2020, Certified Professional in Healthcare Management (CPHM) - 2016
Professional Memberships: Member of American Case Management Association, Member of Case Management Society of America
Volunteering: Volunteer case management for Homeless Shelters, Regular blood donation

How do I add skills to a Director Of Case Management resume?

1
Review the job posting closely.

Go through the Director Of Case Management posting you're applying to, and identify hard skills the company is looking for. For example, skills like Hospitals, Case Management and Managed Care are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Healthcare and Nursing.

Add other common skills from your industry - such as Inpatient Care, Healthcare Management and Medicare - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Social Services, Utilization Review and Utilization Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Director Of Case Management resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Director Of Case Management resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Director Of Case Management, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Director Of Case Management Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Director Of Case Management job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Director Of Case Management Skills and Keywords to Include On Your Resume

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Director Of Case Management Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What skills should you put on a Director Of Case Management resume?

On top Director Of Case Management resumes, skills like Case Management, Healthcare Management, Nursing, Managed Care, Hospitals, Medicare, Healthcare and Inpatient Care appear most often.

Depending on the exact role you're applying to, skills like Acute Care, Physician Relations, Utilization Review, Social Services and Utilization Management can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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