Here are the keywords and skills that appear most frequently on recent Relationship Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.
Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.
Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.
Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.
Go through the Relationship Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Portfolio Management, Commercial Banking and Retail Banking are possible skills. These are skills you should try to include on your resume.
The following word cloud highlights the most popular keywords that appear on Relationship Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.
Here are common soft skills that appear on Relationship Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.
Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.
Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.
As the name suggests, these relationship managers focus only on strengthening client relationships. In this position, you will research and approach potential clients, secure sales, and strive to maintain the relationship between the client and the company. This position requires a long history in customer-facing positions so ensure that your resume reflects that as this resume does. Your interpersonal skills will also be essential for your success, so work on showing that skill and others by highlighting your successes using that skill. Take a look at this successful resume sample.
Metrics are an easy way to impress recruiters who are looking at your experience. For this position, include metrics like a client satisfaction rating or engagement rating. This applicant has used metrics very effectively throughout their resume. Try to do the same.
Show recruiters that you are very experienced in building relationships with clients by showing a history in client-facing positions. Being able to show an upwards progression like this applicant has, will give you the extra benefit of indicating your success in each position and the confidence previous employers had in you to promote you.
Customer relationship managers are the people who try to build customer loyalty by offering personalized and friendly service to customers. In this position, you will invite and welcome new customers, answer any questions they may have about the company or its products, help with any issues they may be having making a sale, and encourage them to renew their subscriptions or otherwise continually return as customers. This position requires excellent communication, persuasion, and problem-solving skills. The best way to highlight these soft skills is by showing their effect on the bottom line using metrics. Recruiters are also likely to favor applicants with customer-relationship and managerial previous positions so limit your experience section to those two roles. Here is a recruiter-approved resume sample.
Using powerful action verbs may seem like a small tweak but it makes a big difference in framing your resume. Show recruiters that you are a leading force in the profession by using powerful leadership action verbs. These words may include ‘mentored’, ‘supervised’, and ‘trained’. This applicant has used action verbs very effectively.
You need to show recruiters that you are excellent at building relationships with clients, but you also need to show that you are excellent at managing teams. So ensure your experience section is balanced in showing your expertise in both functions. Your skills and tools section should also serve both functions equally. This resume is a great example of that balance.
This resume template is suitable for experienced hires or mid-level hires. The education contains two examples of an education experiences, but only include one (your most recent one) if you're a senior level employee.
It strikes the right balance between white space and content, and doesn't waste space on unnecessary images and icons. Remember, recruiters aren't looking at how creative you are when it comes to your template. Your content is core and should be the focus.
This job seeker uses resume bullet points that uses strong action verbs, and most importantly, contain numbers that demonstrate the significance of their accomplishments.
This template is clean, readable by resume screeners, and is effective at calling out key accomplishments and projects from specific work experiences. This would be useful if you have been at a company for a while, or been in a consulting-type of role, and want to point hiring managers to your most impressive accomplishments.
Action verbs are important on your resume are vital. They evoke strong imagery to your reader, and this resume does an excellent job by using words such as “spearheaded,” “managed,” and “drove.” These words will help you to put your achievements in perspective, in conjunction with measurable results. Use action verbs relating to the skills you want to highlight.
Many of your accomplishments will involve your responsibilities in your employer's high-level projects. Recruiters want to see what you’ve completed in previous roles -- such as the Operations Improvement Project and new iPhone app launch highlighted in this resume. The numbers make your experience real, rather than a vague “oversaw several teams for a project.” What did you do specifically? Be specific.
This two column resume template has been designed and created in Google Docs, and puts an emphasis on a skills section. You can download it in Word, or edit it directly in Google Docs.
The two-column in this Google Docs resume template prioritizes the work experience sections, while maximizing the content into the resume. Not all two column templates are ATS-compatible, but this one is when it is saved as PDF and passed through a resume screener.
Skills sections are a great way to include specific keywords and skills that you have, that haven't been included in other parts of your resume. This helps you get past resume screeners that scan your resume for specific keywords.
If you're a job seeker with a few years of experience under your belt, use a template like this one. It's simple, effective at highlighting our work experience, and minimizes the emphasis on the education section (the dates are omitted which is good to prevent ageism, especially if you graduated more than 10 years ago).
Minimal templates like this one are exactly what mid-to-senior level recruiters want to see - it shows professionalism, focuses on accomplishments, and makes full use of each page.
The first rule about including a resume summary is that it does not repeat accomplishments mentioned elsewhere on the resume. This resume stresses new software engineering and leadership skills right at the top of the resume, and includes an award too. If you include a summary, try to include a mix of both technical accomplishments (e.g. projects you developed or led), as well as career-related accomplishments (e.g. being promoted).
On top Relationship Manager resumes, skills like Banking, Credit, Portfolio Management, Retail Banking, Business Relationship Management, Commercial Banking, Financial Analysis and Credit Risk appear most often.
Depending on the exact role you're applying to, skills like Capital Markets, Loans, Corporate Finance, Investments and Finance can also be effective keywords to include on your resume.
If you are writing a Small Business Relationship Manager resume, try to emphasize skills like Small Business Lending, Loans, Credit, Retail Banking, Banking, Cross Selling, Commercial Banking and Credit Analysis.
Similarly, if you are writing an Information Technology Business Relationship Manager resume, emphasize skills like IT Strategy, IT Management, Change Management, Business Analysis, Business Intelligence (BI), Vendor Management, Information Technology and Project Management Office (PMO).
Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:
While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.
It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.
Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.
