Here are the keywords and skills that appear most frequently on recent Claims Supervisor job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.
Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.
Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.
Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.
The following word cloud highlights the most popular keywords that appear on Claims Supervisor job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.
Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.
Insurance claims managers will handle insurance claims as they are processed. Your tasks may include giving clients advice, investigating their claims, and ensuring their claims are processed to completion efficiently and fairly. You will have the added responsibility of managing a team in the claims department. You will be in charge of maximizing productivity and efficiency in processing claims. You will need to prove your ability to manage a team as well as your experience doing all tasks in the claims process. Most people in this position begin in an entry-level position (intern, broker, agent, etc.) and grow into this position. Once in this position, you may undergo further training to allow you to specialize within the insurance industry.
Show your competency as a manager of a team by listing your team’s successes. Quantify their increased efficiency and productivity. If your team has won any internal or external awards for their work, include that as well.
Are you particularly experienced in health insurance or life insurance? Ensure that you list the areas of insurance that you are particularly experienced with, in the introduction section.
This is the first step in your claims career. In this position, you will investigate claims, inspect damages, determine liability, and reach settlements. You will be getting a lot of on-the-job training so now is a great time to learn as much as possible. You technically do not need more than a high school diploma to begin a career in this field but most companies prefer to see an associate's degree or more. You may also need a license depending on what state or country you are working in, so make sure you do due diligence to make sure you qualify. Here is a successful resume sample.
You may not have a lot of relevant experience to show your dedication and experience in the field. To make up for this, consider getting as many related certifications as possible. This candidate has two impressive claims-related certifications.
You may not have as much direct insurance-related experience as this candidate has. If you don't, focus on including experiences where you gained transferable skills. For this position think of including jobs that require you to investigate, deal with numbers, be analytical, or be a great communicator. Make sure your skills in these positions stand out.
The customer service supervisor is a leadership position who oversees many facets of a customer service team. These individuals usually have extensive experience in customer-facing and/or team leadership roles. As a customer service supervisor, you will be responsible for training and mentoring customer service representatives, tracking employee performance, monitoring key metrics, solving high-level issues and complaints, and more. To become a customer service supervisor, you should have keen problem solving skills, strong leadership abilities, and be an effective multitasker. For this role, a minimum of an associate's degree is necessary, however a bachelor’s degree could help you land this role more easily. Moreover, hiring managers will be looking for candidates with 3-5 years experience in customer-facing roles, such as experience as a sales representative, customer care representative, or telephone sales representative. You must show hiring managers you understand how to effectively manage and solve customer complaints. In addition, candidates for the role should have excellent time management and leadership skills.
Since customer service supervisors are responsible for overseeing day-to-day productivity of the customer service team, it’s important that they are able to identify areas for growth and improve employee performance quickly. Any and all experience you have teaching, mentoring, or training others should be outlined on your resume.
Customer service managers will be asked to give employees actionable feedback to improve their customer service and KPIs. For this reason, it’s important to have managerial skills such as delivering constructive feedback. Any courses you’ve taken or experiences you’ve had that relate to giving constructive feedback should be highlighted on your resume.
This resume template is suitable for experienced hires or mid-level hires. The education contains two examples of an education experiences, but only include one (your most recent one) if you're a senior level employee.
It strikes the right balance between white space and content, and doesn't waste space on unnecessary images and icons. Remember, recruiters aren't looking at how creative you are when it comes to your template. Your content is core and should be the focus.
This job seeker uses resume bullet points that uses strong action verbs, and most importantly, contain numbers that demonstrate the significance of their accomplishments.
This template is clean, readable by resume screeners, and is effective at calling out key accomplishments and projects from specific work experiences. This would be useful if you have been at a company for a while, or been in a consulting-type of role, and want to point hiring managers to your most impressive accomplishments.
Action verbs are important on your resume are vital. They evoke strong imagery to your reader, and this resume does an excellent job by using words such as “spearheaded,” “managed,” and “drove.” These words will help you to put your achievements in perspective, in conjunction with measurable results. Use action verbs relating to the skills you want to highlight.
Many of your accomplishments will involve your responsibilities in your employer's high-level projects. Recruiters want to see what you’ve completed in previous roles -- such as the Operations Improvement Project and new iPhone app launch highlighted in this resume. The numbers make your experience real, rather than a vague “oversaw several teams for a project.” What did you do specifically? Be specific.
This two column resume template has been designed and created in Google Docs, and puts an emphasis on a skills section. You can download it in Word, or edit it directly in Google Docs.
The two-column in this Google Docs resume template prioritizes the work experience sections, while maximizing the content into the resume. Not all two column templates are ATS-compatible, but this one is when it is saved as PDF and passed through a resume screener.
Skills sections are a great way to include specific keywords and skills that you have, that haven't been included in other parts of your resume. This helps you get past resume screeners that scan your resume for specific keywords.
On top Claims Supervisor resumes, skills like Claims Management, Liability, Insurance, General Insurance, Property & Casualty Insurance, Casualty Insurance, Claim Investigation and Commercial Insurance appear most often.
Depending on the exact role you're applying to, skills like Subrogation, Professional Liability, Underwriting, Insurance Claims and Legal Liability can also be effective keywords to include on your resume.
While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.
It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.
