Case Management Specialist

Case Management Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Case Management Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Case Management
  • Social Services
  • Mental Health
  • Community Outreach
  • Case Management Services
  • Healthcare
  • Crisis Intervention
  •  Find out what your resume's missing
  • Nonprofit Organizations
  • Hospitals
  • Healthcare Management
  • Nursing
  • Program Development
  • Social Work
  • Motivational Interviewing
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Electronic Medical Record (EMR)
  • Medicare
  • Group Therapy
  • Data Entry

  •   Show full list

Resume Skills: Language

Resume Skills: Case Management Software

Resume Skills: Case Management

Resume Skills: Administrative

Resume Skills: Medical

Resume Skills: Policy & Legislation

Resume Skills: Therapeutic Techniques

Resume Skills: Case Management Tools

Resume Skills: Clinical Assessment Instruments

Resume Skills: Courses and Training

  • ASAM Criteria
  • Trauma-Informed Care
  • Solution-Focused Brief Therapy (SFBT)
  • Cognitive Behavioral Therapy (CBT)
  • Motivational Interviewing (MI)
  • Patient Protection and Affordable Care Act (PPACA)
  •  Match your resume to these skills

Resume Skills: Research

Resume Skills: Healthcare

Resume Skills: Technical

Resume Skills: Specialized Procedures

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Case Management Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Case Management Specialist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Case Management Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Case Management Specialist
Spearheaded the implementation of HIPAA compliant case management systems, leading to a 30% increase in efficiency and a significant improvement in data security.
Conducted motivational interviewing sessions on a weekly basis to ascertain the individual needs and conditions of nearly 100 clients in need of social services.
Leveraged a thorough understanding of Medicare guidelines to aid in the development and implementation of effective healthcare strategies for uninsured individuals.
Increased case closure rates by 40% in the first quarter by adopting a rigorous and comprehensive case management approach.
Enhanced community outreach initiatives, collaborating with local nonprofits and hospitals to ensure adequate resource allocation for clients.
UnitedHealth Group July 2018 - December 2021
Senior Case Manager
Pioneered a patient-centric care model that resulted in a 30% increase in patient satisfaction scores and a significant decline in repeat hospital admittance.
Utilized our electronic medical record (EMR) system to maintain stringent data entry and record management, adhering to all compliance standards.
Led a cross-functional team, delivering exceptional case management services and reducing cycle times by 25%.
Rescue Mission June 2015 - June 2018
Case Manager
Reduced the delivery time of social services by 40% through efficient coordination with multiple departments within the organization.
Developed a group therapy initiative that assisted over 200 patients in managing their mental health issues.
Implemented an innovative crisis intervention strategy, lowering emergency situations by 50% over a two-year period.
Resume Worded University June 2015
Master of Social Work (MSW)
Specialization in Clinical Social Work
Resume Worded Academic Center May 2014
Certified Case Manager (CCM)
Completed intensive study and examination process focused on case management principles and best practices
Case Management Tools: Salesforce, Caresys, Primocare, Mimsy, Fortuna
Clinical Assessment Instruments: CANS-MH, ANSA, MHAIM, BPS, SDQ
Language: English (Native), Spanish (Conversational)
Courses and Training: ASAM Criteria, Trauma-Informed Care, Solution-Focused Brief Therapy (SFBT), Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), Patient Protection and Affordable Care Act (PPACA)
Certifications: CCM Renewal - Maintenance (May 2019), ASAM Criteria Training Completion (July 2017)
Volunteering: Shelter Operations Volunteer, Local Homeless Shelter (Monthly basis, 2018 - Present)
AWARDS: Top performing Case Manager Award, UnitedHealth Group (2020)
Continuing Education: Seminars on Mental Health & Substance Abuse - Annual participation (2016-Present)
Your Name
Senior Case Management Advisor
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE February 2023 - Present
Senior Case Management Advisor
Streamlined the case management process through the utilization of advanced healthcare management techniques, leading to a 45% reduction in case backlogs.
Successfully navigated the Medicare system, liaising with stakeholders to secure necessary support for more than 2000 clients annually.
Built robust partnerships with non-profit organizations enhancing effectiveness of community outreach programs.
Developed and deployed an innovative digital solution for case data entry, reducing errors by 50% and improving data accuracy.
Presented monthly training workshops on effective crisis intervention techniques, resulting in a 60% increase in staff confidence and productivity
Anthem, Inc. March 2019 - January 2023
Lead Case Manager
Directed a high-performing team facilitating significant improvements in the delivery of case management services.
Expedited access to healthcare for vulnerable populations through strategic coordination with hospitals and community based resources.
Led successful case closure of over 100 complex cases through effective team leadership and personal case management expertise.
Phoenix House January 2016 - February 2019
Case Manager
Implemented new program development strategies, enhancing service delivery and improving overall patient experience.
Administered group therapy sessions making qualitative improvements in mental health treatment results.
Conducted weekly motivational interviewing resulting in improved client satisfaction by 40% over the course of employment.
Resume Worded University December 2015
Master of Social Work
Specialization: Case Management
Resume Worded Institute May 2012
Bachelor of Social Science – Psychology
Minor in Public Health
Case Management Softwares: CMS, CaseWorthy, Penelope, Best Notes, CiviCore
Research: Qualitative Research, Quantitative Research, Data Analysis, Statistical Software (SPSS, Stata)
Healthcare: ICD-9, HCPCS coding, Medical Terminology
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Case Manager (CCM) – Commission for Case Manager Certification, Trauma-Informed Care Certification
Professional Development: Advanced Training Course in Addictive Disorders and Recovery, Conflict Resolution Course
Volunteering: Crisis Support Volunteer - Samaritans Charity (2016-2018)
Awards: Employee Excellence Award – Anthem, Inc. (2021)
Your Name
Case Management Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2024 - Present
Case Management Supervisor
Spearheaded the development of a comprehensive case management services blueprint that reduced processing time by 35% and elevated client satisfaction by 50%.
Championed HIPAA compliant procedures in EMR practices, enhancing data security and patient confidentiality.
Promoted a culture of effective teamwork leading to the on schedule completion of 95% of cases.
Equipped staff with essential crisis intervention skills through interactive training and assessments leading to a 70% reduction in critical issues.
Optimized community outreach programs through collaborative initiatives with nonprofit organizations and local healthcare entities.
Planned Parenthood April 2019 - February 2024
Case Management Specialist
Devised effective mental health support mechanisms, positively impacting over 500 clients’ treatment plans.
Streamlined data entry protocols ensuring consistent, precise medical records management.
Delivered professional development programs for case management team, highlighted by a 40% increase in productivity. June 2014 - March 2019
Case Manager
Established valuable relationships with local hospitals to aid in the swift resolution of complex medical cases.
Pioneered a cross-department case management process that led to a 30% increase in efficiency.
Successfully counseled over 100 clients through motivational interviewing practices, contributing to the creation of personalized treatment plans.
Resume Worded Academic Center March 2024
Certificate in Advanced Leadership and Administration
Completed alongside full-time work commitment
Resume Worded University May 2014
Master of Science in Clinical Social Work
Specialization in Mental Health and Substance Use Disorders
Case Management Software: CaseWorthy, Clarity Human Services, Social Solutions ETO, Penelope by Athena Software, Microsoft Dynamics 365
Policy & Legislation: The Affordable Care Act, HIPAA, Americans with Disabilities Act, The Family Educational Rights and Privacy Act
Therapeutic Techniques: Cognitive Behavioral Therapy (Proficient), Dialectical Behavior Therapy (Advanced), Motivational Interviewing (Expert)
Certifications: Certified Case Manager (CCM), Trauma-Informed Care Certification
Leadership & Volunteering: Board Member - Social Work Policy Institute, Volunteer - Local Homeless Shelter (2014-Present)
Training & Development: Created and implemented Case Management Training Program for new hires at Resume Worded, reducing onboarding time by 30%

How do I add skills to a Case Management Specialist resume?

Review the job posting closely.

Go through the Case Management Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Social Services, Nonprofit Organizations and Crisis Intervention are possible skills. These are skills you should try to include on your resume.

Add industry skills like Mental Health and Case Management.

Add other common skills from your industry - such as Community Outreach, Healthcare and Case Management Services - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Program Development, Group Therapy and Nursing - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Case Management Specialist resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Case Management Specialist resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Case Management Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Case Management Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Case Management Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Case Management Specialist Skills and Keywords to Include On Your Resume

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Case Management Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What are the top skills you should add to your Case Management Specialist resume?

Some popular Case Management Specialist hard skills are Case Management, Social Services, Mental Health, Community Outreach, Case Management Services, Healthcare, Crisis Intervention and Nonprofit Organizations.

Depending on the job you apply to, skills like Group Therapy, Motivational Interviewing, Nursing, Program Development and Electronic Medical Record (EMR) can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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