Skill Profile

Patient Services Coordinator

Improve your resume's success rate by using these Patient Services Coordinator skills and keywords.

Patient Services Coordinator Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Patient Services Coordinator job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category

Healthcare
Medical Terminology
Epic Systems
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Electronic Medical Record (EMR)
Medical Records
Hospitals

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Data Entry
Healthcare Management
Appointment Scheduling
Medical Billing
Patient Safety
Health Insurance
Healthcare Information Technology (HIT)
Cardiopulmonary Resuscitation (CPR)
Insurance Verification
Administrative Assistance
Office Administration

Resume Skills: Software & Platforms

AdvancedMD
Medisoft
NextGen Healthcare
CareCloud
Athenahealth
Cerner
EpiPen_ACCESS
Allscripts Healthcare Solutions
HealthPort Technologies
MDConnect

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Resume Skills: Healthcare Compliance

HIPAA regulations
ICD-10 coding
Medicare guidelines
Medical records management
Quality control
Risk management

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Resume Skills: Office

Microsoft Office Suite
Google Workspace
Video conference tools (Zoom, Microsoft Teams)

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Resume Skills: Language Proficiency

English
Spanish

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Resume Skills: Healthcare Management

Patient scheduling
Medical billing
Insurance verification
Records management
HIPAA Compliance
Medical terminology

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Resume Skills: Software Proficiency

MS Office Suite
Electronic Health Record (EHR) systems
Customer Relationship Management (CRM) software
Medical practice management software
Database systems

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Resume Skills: Administrative

Multitasking
Time management
Office organization
Clerical skills
Documentation
Reporting

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Resume Skills: Communication

English
Spanish
Patient communication
Professional correspondence

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Resume Skills: Clinical Coordination

Patient Flow Management
Clinical Operations
Care Coordination
Resource Management
Staff Scheduling
Case Management

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Resume Skills: Healthcare Software

EMR (Epic, Cerner)
Healthcare Analytics (Tableau)
Patient Scheduling Systems(SoftRight)
Healthcare Compliance (HIPAA)

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Resume Skills: Medical Knowledge

Medical Coding (ICD-10)
Clinical Pharmacology
Patient Safety Practices
Health Insurance Portability and Accountability Act (HIPAA)

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Resume Skills: Languages

English
Spanish

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Resume Skills: Medical Software

EHR Systems (EPIC, Cerner)
Medical Scheduling Software (Meditech)
Microsoft Office (Word, Excel, PowerPoint)
Database Management

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Resume Skills: Healthcare Knowledge

Patient Advocacy
Medical Terminology
Healthcare Administration
Regulatory Compliance
Quality Control

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Resume Skills: Certifications

Certified Patient Service Specialist (CPSS)
Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS)

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Resume Skills: Technical

Microsoft Office Suite (Word, Excel, PowerPoint)
Electronic Medical Records (EMR)
Patient Scheduling
Medical Terminology

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Resume Skills: Compliance Knowledge

HIPAA
Medical Coding
Patient Confidentiality
Occupational Safety and Health Administration (OSHA) Regulations

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Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Patient Services Coordinator Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Match Your Resume

Sample Patient Services Coordinator Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

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Your Name

Patient Services Coordinator

City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile

EXPERIENCE

Resume Worded October 2018 - Present

Senior Patient Services Coordinator

Drove the successful implementation of Electronic Medical Record (EMR) system within the hospital enhancing the patient data management by 45%

Boosted patient safety initiatives by integrating the HIPAA regulations in all patient-related activities reducing data breaches by 58%

Coordinated robust appointment scheduling processes resulting in a rise in patient flow by 33%

Took a team lead position for Insurance Verification, bringing about an increase in verified insurance claims by 56%

Used knowledge of Medical Terminology in translating complex medical jargon for patients thereby improving patient understanding and satisfaction by 40%

Boston Children's Hospital June 2015 – September 2018

Patient Services Coordinator

Increased administrative efficiency through the creation of a successful medical billing system reducing hospital debts by 32%

Enhanced schedule-tracking through development and administration of a custom data entry system leading to 20% time savings

Worked towards addressing patient grievance by streamlining patient feedback mechanisms increasing patient satisfaction by 35%

Johns Hopkins Hospital January 2013 – June 2015

Junior Patient Services Coordinator

Assisted in maintaining patient records in alignment with Healthcare Information Technology (HIT) standards ensuring proper record keeping

Maintained fluency with healthcare systems and guidelines through regular training programs promoting adherence to industry best practices

EDUCATION

Resume Worded University May 2013

Master of Public Health (MPH) - Health Policy & Management

Received Dean's Award for Academic Achievement

Resume Worded Academic Center May 2011

Bachelor of Science in Nursing (BSN)

Minors in Psychology and Communication Studies

Awards: Resume Worded Leadership Award & Student Nurse of the Year

SKILLS

Medical Software: EHR Systems (EPIC, Cerner), Medical Scheduling Software (Meditech), Microsoft Office (Word, Excel, PowerPoint), Database Management (Advanced)

Healthcare Knowledge: Patient Advocacy, Medical Terminology, Healthcare Administration, Regulatory Compliance, Quality Control

Languages: English (Native), Spanish (Conversational)

Certifications: Certified Patient Service Specialist (CPSS), Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS)

OTHER

Volunteering: Patient Experience Committee Member - Resume Worded Children's Hospital (2016 - Present)

Projects: Lead coordinator - 'Smile Again' initiative at Boston Children's Hospital (2015 - 2018)

Leadership & Training: Developed and implemented staff training program on empathy and patient handling at Resume Worded Children's Hospital (2019)

Awards: Champion of Change Award - Resume Worded (2020), Beacon of Leadership Award - Boston Children's Hospital (2017), Rising Star Award - Johns Hopkins Hospital (2014)

Your Name

Clinical Services Coordinator

City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile

EXPERIENCE

Coached.com July 2018 - Present

Senior Clinical Services Coordinator

Revamped clinical service administration by integrating office administrative systems reducing documentation errors by 25%

Instituted CPR training for the personnel resulting in a competent resuscitation team and 50% increase in patient survival rates

Oversaw the handling of patient records in full compliance with U.S. Health Insurance Portability and Accountability Act (HIPAA) laws

Streamlined patient communications channel improving patient-provider interaction by 30%

Utilized Epic Systems regimen to streamline patient care pathways enhancing overall case management efficiency by 40%

Kaiser Permanente March 2014 – June 2018

Clinical Services Coordinator

Administered expert cardiology unit coordination, resulting in improved patient outcomes by 20%

Implemented data entry procedures resulting in effective tracking of patient health records and reducing inaccuracies by 15%

Piloted the use of EMR system, reducing data redundancy and increasing time saved by 35%

Stanford Health Care January 2011 – March 2014

Junior Clinical Services Coordinator

Spearheaded the translation of medical procedures to patient-friendly language leading to increased patient satisfaction by 20%

Instituted an appointment scheduling system streamlining patient flow and reducing waiting hours by 15%

EDUCATION

Resume Worded Academic Center June 2010

Master of Science in Health Services Management

Dissertation focus on strategic project management for Clinical Services Coordination

Resume Worded University May 2008

Bachelor of Science in Nursing

Specialization in patient care coordination, Graduated Cum Laude

SKILLS

Clinical Coordination Skills: Patient Flow Management, Clinical Operations, Care Coordination, Resource Management, Staff Scheduling, Case Management

Healthcare Software: EMR (Epic, Cerner), Healthcare Analytics (Tableau), Patient Scheduling Systems(SoftRight), Healthcare Compliance (HIPAA)

Medical Knowledge: Medical Coding (ICD-10), Clinical Pharmacology, Patient Safety Practices, Health Insurance Portability and Accountability Act (HIPAA)

Languages: English (Native), Spanish (Conversational)

OTHER

Certifications: Certified Case Manager (CCM) - Commission for Case Manager Certification, Lean Six Sigma Green Belt - American Society for Quality

Volunteer Work: Clinical Support Volunteer- Hospice Care of Resume Worded, Annual Participant - Walk to End Alzheimer's

Professional Development: Member of the American Case Management Association (ACMA) - Attended annual conferences from 2014-present

Awards & Recognitions: Employee of The Year - Kaiser Permanente (2015), Rising Star Award - Stanford Health Care (2012)

Your Name

Medical Services Coordinator

City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile

EXPERIENCE

Resume Worded June 2018 - Present

Senior Medical Services Coordinator

Directed the establishment of an efficient medical billing process, reducing insurance claim processing time by 20%

Ensured adherence to Healthcare Management rules and regulations, reducing legal disputes by 10%

Supervised the collection, categorizing and maintaining medical records as per the hospital regulations.

Enhanced overall efficiency by integrating an effective Electronic Medical Record system, bringing down unnecessary paperwork by 30%

Boosted insurance verification process reducing payment-related complaints by 37%

Cleveland Clinic February 2014 – May 2018

Medical Services Coordinator

Devised systematic appointment scheduling processes leading to improved patient accommodation by 25%

Promoted adherence to HIPAA regulations in all aspects of patient handling avoiding compliance issues

Streamlined patient data entry process reducing factual discrepancies by 15%

UC Health January 2012 – January 2014

Junior Medical Services Coordinator

Actively participated in regular Healthcare Information Technology (HIT) training programs ensuring up-to-date system knowledge

Assisted in maintaining patient files using appropriate medical terminology, reducing confusion and errors

EDUCATION

Resume Worded University May 2018

Master of Healthcare Administration (MHA)

Specialization: Healthcare Quality and Improvement

Resume Worded Academic Center January 2012

Bachelor’s Degree in Health Services Administration

Minors in Public Health

Awards: High Distinction (Top 10%)

SKILLS

OTHER

Certifications: Certified Medical Manager (CMM), Fellowship in the American College of Medical Practice Executives (FACMPE)

Leader & Volunteer: Volunteer, American Cancer Society, Chairperson, Local Health Fair Committee

Training: Participated in Advanced Medical Practice Management Training, Conference Presenter, Annual Meeting for Medical Services Professionals

Projects: Implemented a successful Patient Scheduling System, Led a Workplace Wellness Program for Hospital staff

How do I add skills to a Patient Services Coordinator resume?

Review the job posting closely.

Go through the Patient Services Coordinator posting you're applying to, and identify hard skills the company is looking for. For example, skills like Medical Records, Data Entry and Epic Systems are possible skills. These are skills you should try to include on your resume.

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Add industry skills like Hospitals and Medical Terminology.

Add other common skills from your industry - such as U.S. Health Insurance Portability and Accountability Act (HIPAA), Healthcare and Electronic Medical Record (EMR) - into your resume if they're relevant.

Expand

Add skills into your work experience.

Incorporate skills - like Healthcare Management, Healthcare Information Technology (HIT) and Cardiopulmonary Resuscitation (CPR) - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Expand

Show evidence of your organization skills.

Time management is all about your ability to manage your time so you can accomplish all your responsibilities effectively.Patient Services Coordinator roles typically involve a range of different tasks so it can be beneficial to highlight your time management skills to hiring managers in your bullet points.

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Show your ability to multitask.

Since you're going to be interfacing with different teams and people, Patient Services Coordinator hiring managers expect you to be able to multitask, so it's a good idea to emphasize this skillset in your resume.

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Use the exact job title.

Try to add the exact job title, Patient Services Coordinator, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

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Word Cloud for Patient Services Coordinator Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Patient Services Coordinator job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Patient Services Coordinator Skills and Keywords to Include On Your Resume

Patient Services Coordinator Soft Skills

Here are common soft skills that appear on Patient Services Coordinator job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

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Patient Services Coordinator Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Procurement Coordinator

Go to Resume Page

Download this resume template

Get Template (Word + Google Docs)

Overview

A procurement coordinator is responsible for obtaining supplies for a particular company. These purchases can be either office supplies or raw materials for manufacturing. One of their principal duties is to liaise with external vendors and establish long-term relationships with them. They must follow the most profitable path by negotiating with suppliers to get the best prices and products. As a procurement coordinator, you will conduct research to compare vendors in the market and identify the ideal one for the company. Once you establish a relationship with one of them, you must ensure the proper remittance and delivery of their services.

Tips on why this template works

Indicate your familiarity with Enterprise Resource Management (ERM) systems.

Procurement coordinators must keep track of purchases and inventory management, so it is vital to understand how ERM systems work. If you are familiar with this program, you should mention it in your resume. An ERM system is an inventory management software that gathers an organization’s business data. With this system, you can monitor goods purchases, regulate inventory requests, and invoice receipts.

Also see: How To Say Basic Knowledge on a Resume

Indicate your familiarity with Enterprise Resource Management (ERM) systems. - Procurement Coordinator Resume

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Use a strong job title that passes ATS filters.

ATS stands for Applicant Tracking System. These are recruitment applications that companies use for optimizing the scanning process. ATS uses keywords to identify ideal candidates that meet the organization’s recruitment benchmarks. If your resume does not comply with these criteria, it’ll be ignored by the system, and your job title is the first thing it’ll catch. Therefore, if you want to get past this filter, you must include keywords in your job title. Try to do some research and find out what your employer is seeking. This will give you a better idea of what to include. Usually, job posts are filled with keywords, so this is a good place to start.

Also see: Changing Job Titles on Your Resume: Do’s and Don’ts

Use a strong job title that passes ATS filters. - Procurement Coordinator Resume

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Frequently Asked Questions

What hard skills should you include on a Patient Services Coordinator resume?

The most common skills and keywords we found on Patient Services Coordinator resumes and job postings were Healthcare, Medical Terminology, Epic Systems, U.S. Health Insurance Portability and Accountability Act (HIPAA), Electronic Medical Record (EMR), Medical Records, Hospitals and Data Entry.

Skills like Administrative Assistance, Cardiopulmonary Resuscitation (CPR), Office Administration, Healthcare Management and Healthcare Information Technology (HIT) also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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Skill Profile

Patient Services Coordinator

Improve your resume's success rate by using these Patient Services Coordinator skills and keywords.

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Patient Services Coordinator Resume Keywords and Skills (Hard Skills)

Resume Skills: Software & Platforms

Resume Skills: Healthcare Compliance

Resume Skills: Office

Resume Skills: Language Proficiency

Resume Skills: Healthcare Management

Resume Skills: Software Proficiency

Resume Skills: Administrative

Resume Skills: Communication

Resume Skills: Clinical Coordination

Resume Skills: Healthcare Software

Resume Skills: Medical Knowledge

Resume Skills: Languages

Resume Skills: Medical Software

Resume Skills: Healthcare Knowledge

Resume Skills: Certifications

Resume Skills: Technical

Resume Skills: Compliance Knowledge

Compare Your Resume To These Patient Services Coordinator Skills (ATS Scan)

Sample Patient Services Coordinator Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

How do I add skills to a Patient Services Coordinator resume?

Word Cloud for Patient Services Coordinator Skills & Keywords

Patient Services Coordinator Soft Skills

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Patient Services Coordinator recruiter sees it. For free.