Patient Services Coordinator

Patient Services Coordinator Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Patient Services Coordinator job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Healthcare
  • Medical Terminology
  • Epic Systems
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Electronic Medical Record (EMR)
  • Medical Records
  • Hospitals
  • Data Entry
  • Healthcare Management
  • Appointment Scheduling
  • Medical Billing
  • Patient Safety
  • Health Insurance
  • Healthcare Information Technology (HIT)
  • Cardiopulmonary Resuscitation (CPR)
  • Insurance Verification
  • Administrative Assistance
  • Office Administration
  •   Show full list

Resume Skills: Software & Platforms

  • AdvancedMD
  • Medisoft
  • NextGen Healthcare
  • CareCloud
  • Athenahealth
  • Cerner
  • EpiPen_ACCESS
  • Allscripts Healthcare Solutions
  • HealthPort Technologies
  • MDConnect

Resume Skills: Healthcare Compliance

  • HIPAA regulations
  • ICD-10 coding
  • Medicare guidelines
  • Medical records management
  • Quality control
  • Risk management

Resume Skills: Office

  • Microsoft Office Suite
  • Google Workspace
  • Video conference tools (Zoom, Microsoft Teams)

Resume Skills: Language Proficiency

  • English
  • Spanish

Resume Skills: Healthcare Management

  • Patient scheduling
  • Medical billing
  • Insurance verification
  • Records management
  • HIPAA Compliance
  • Medical terminology

Resume Skills: Software Proficiency

  • MS Office Suite
  • Electronic Health Record (EHR) systems
  • Customer Relationship Management (CRM) software
  • Medical practice management software
  • Database systems

Resume Skills: Administrative

  • Multitasking
  • Time management
  • Office organization
  • Clerical skills
  • Documentation
  • Reporting

Resume Skills: Communication

  • English
  • Spanish
  • Patient communication
  • Professional correspondence

Resume Skills: Clinical Coordination

  • Patient Flow Management
  • Clinical Operations
  • Care Coordination
  • Resource Management
  • Staff Scheduling
  • Case Management

Resume Skills: Healthcare Software

  • EMR (Epic, Cerner)
  • Healthcare Analytics (Tableau)
  • Patient Scheduling Systems(SoftRight)
  • Healthcare Compliance (HIPAA)

Resume Skills: Medical Knowledge

  • Medical Coding (ICD-10)
  • Clinical Pharmacology
  • Patient Safety Practices
  • Health Insurance Portability and Accountability Act (HIPAA)

Resume Skills: Languages

  • English
  • Spanish

Resume Skills: Medical Software

  • EHR Systems (EPIC, Cerner)
  • Medical Scheduling Software (Meditech)
  • Microsoft Office (Word, Excel, PowerPoint)
  • Database Management

Resume Skills: Healthcare Knowledge

  • Patient Advocacy
  • Medical Terminology
  • Healthcare Administration
  • Regulatory Compliance
  • Quality Control

Resume Skills: Certifications

  • Certified Patient Service Specialist (CPSS)
  • Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS)

Resume Skills: Technical

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Electronic Medical Records (EMR)
  • Patient Scheduling
  • Medical Terminology

Resume Skills: Compliance Knowledge

  • HIPAA
  • Medical Coding
  • Patient Confidentiality
  • Occupational Safety and Health Administration (OSHA) Regulations
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Patient Services Coordinator Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Patient Services Coordinator Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Patient Services Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded October 2018 - Present
Senior Patient Services Coordinator
Drove the successful implementation of Electronic Medical Record (EMR) system within the hospital enhancing the patient data management by 45%
Boosted patient safety initiatives by integrating the HIPAA regulations in all patient-related activities reducing data breaches by 58%
Coordinated robust appointment scheduling processes resulting in a rise in patient flow by 33%
Took a team lead position for Insurance Verification, bringing about an increase in verified insurance claims by 56%
Used knowledge of Medical Terminology in translating complex medical jargon for patients thereby improving patient understanding and satisfaction by 40%
Boston Children's Hospital June 2015 – September 2018
Patient Services Coordinator
Increased administrative efficiency through the creation of a successful medical billing system reducing hospital debts by 32%
Enhanced schedule-tracking through development and administration of a custom data entry system leading to 20% time savings
Worked towards addressing patient grievance by streamlining patient feedback mechanisms increasing patient satisfaction by 35%
Johns Hopkins Hospital January 2013 – June 2015
Junior Patient Services Coordinator
Assisted in maintaining patient records in alignment with Healthcare Information Technology (HIT) standards ensuring proper record keeping
Maintained fluency with healthcare systems and guidelines through regular training programs promoting adherence to industry best practices
EDUCATION
Resume Worded University May 2013
Master of Public Health (MPH) - Health Policy & Management
Received Dean's Award for Academic Achievement
Resume Worded Academic Center May 2011
Bachelor of Science in Nursing (BSN)
Minors in Psychology and Communication Studies
Awards: Resume Worded Leadership Award & Student Nurse of the Year
SKILLS
Medical Software: EHR Systems (EPIC, Cerner), Medical Scheduling Software (Meditech), Microsoft Office (Word, Excel, PowerPoint), Database Management (Advanced)
Healthcare Knowledge: Patient Advocacy, Medical Terminology, Healthcare Administration, Regulatory Compliance, Quality Control
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Patient Service Specialist (CPSS), Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS)
OTHER
Volunteering: Patient Experience Committee Member - Resume Worded Children's Hospital (2016 - Present)
Projects: Lead coordinator - 'Smile Again' initiative at Boston Children's Hospital (2015 - 2018)
Leadership & Training: Developed and implemented staff training program on empathy and patient handling at Resume Worded Children's Hospital (2019)
Awards: Champion of Change Award - Resume Worded (2020), Beacon of Leadership Award - Boston Children's Hospital (2017), Rising Star Award - Johns Hopkins Hospital (2014)
Your Name
Clinical Services Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com July 2018 - Present
Senior Clinical Services Coordinator
Revamped clinical service administration by integrating office administrative systems reducing documentation errors by 25%
Instituted CPR training for the personnel resulting in a competent resuscitation team and 50% increase in patient survival rates
Oversaw the handling of patient records in full compliance with U.S. Health Insurance Portability and Accountability Act (HIPAA) laws
Streamlined patient communications channel improving patient-provider interaction by 30%
Utilized Epic Systems regimen to streamline patient care pathways enhancing overall case management efficiency by 40%
Kaiser Permanente March 2014 – June 2018
Clinical Services Coordinator
Administered expert cardiology unit coordination, resulting in improved patient outcomes by 20%
Implemented data entry procedures resulting in effective tracking of patient health records and reducing inaccuracies by 15%
Piloted the use of EMR system, reducing data redundancy and increasing time saved by 35%
Stanford Health Care January 2011 – March 2014
Junior Clinical Services Coordinator
Spearheaded the translation of medical procedures to patient-friendly language leading to increased patient satisfaction by 20%
Instituted an appointment scheduling system streamlining patient flow and reducing waiting hours by 15%
EDUCATION
Resume Worded Academic Center June 2010
Master of Science in Health Services Management
Dissertation focus on strategic project management for Clinical Services Coordination
Resume Worded University May 2008
Bachelor of Science in Nursing
Specialization in patient care coordination, Graduated Cum Laude
SKILLS
Clinical Coordination Skills: Patient Flow Management, Clinical Operations, Care Coordination, Resource Management, Staff Scheduling, Case Management
Healthcare Software: EMR (Epic, Cerner), Healthcare Analytics (Tableau), Patient Scheduling Systems(SoftRight), Healthcare Compliance (HIPAA)
Medical Knowledge: Medical Coding (ICD-10), Clinical Pharmacology, Patient Safety Practices, Health Insurance Portability and Accountability Act (HIPAA)
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Case Manager (CCM) - Commission for Case Manager Certification, Lean Six Sigma Green Belt - American Society for Quality
Volunteer Work: Clinical Support Volunteer- Hospice Care of Resume Worded, Annual Participant - Walk to End Alzheimer's
Professional Development: Member of the American Case Management Association (ACMA) - Attended annual conferences from 2014-present
Awards & Recognitions: Employee of The Year - Kaiser Permanente (2015), Rising Star Award - Stanford Health Care (2012)
Your Name
Medical Services Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2018 - Present
Senior Medical Services Coordinator
Directed the establishment of an efficient medical billing process, reducing insurance claim processing time by 20%
Ensured adherence to Healthcare Management rules and regulations, reducing legal disputes by 10%
Supervised the collection, categorizing and maintaining medical records as per the hospital regulations.
Enhanced overall efficiency by integrating an effective Electronic Medical Record system, bringing down unnecessary paperwork by 30%
Boosted insurance verification process reducing payment-related complaints by 37%
Cleveland Clinic February 2014 – May 2018
Medical Services Coordinator
Devised systematic appointment scheduling processes leading to improved patient accommodation by 25%
Promoted adherence to HIPAA regulations in all aspects of patient handling avoiding compliance issues
Streamlined patient data entry process reducing factual discrepancies by 15%
UC Health January 2012 – January 2014
Junior Medical Services Coordinator
Actively participated in regular Healthcare Information Technology (HIT) training programs ensuring up-to-date system knowledge
Assisted in maintaining patient files using appropriate medical terminology, reducing confusion and errors
EDUCATION
Resume Worded University May 2018
Master of Healthcare Administration (MHA)
Specialization: Healthcare Quality and Improvement
Resume Worded Academic Center January 2012
Bachelor’s Degree in Health Services Administration
Minors in Public Health
Awards: High Distinction (Top 10%)
SKILLS
OTHER
Certifications: Certified Medical Manager (CMM), Fellowship in the American College of Medical Practice Executives (FACMPE)
Leader & Volunteer: Volunteer, American Cancer Society, Chairperson, Local Health Fair Committee
Training: Participated in Advanced Medical Practice Management Training, Conference Presenter, Annual Meeting for Medical Services Professionals
Projects: Implemented a successful Patient Scheduling System, Led a Workplace Wellness Program for Hospital staff

How do I add skills to a Patient Services Coordinator resume?

1
Review the job posting closely.

Go through the Patient Services Coordinator posting you're applying to, and identify hard skills the company is looking for. For example, skills like Medical Records, Data Entry and Epic Systems are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Hospitals and Medical Terminology.

Add other common skills from your industry - such as U.S. Health Insurance Portability and Accountability Act (HIPAA), Healthcare and Electronic Medical Record (EMR) - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Healthcare Management, Healthcare Information Technology (HIT) and Cardiopulmonary Resuscitation (CPR) - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show evidence of your organization skills.

Time management is all about your ability to manage your time so you can accomplish all your responsibilities effectively.Patient Services Coordinator roles typically involve a range of different tasks so it can be beneficial to highlight your time management skills to hiring managers in your bullet points.

5
Show your ability to multitask.

Since you're going to be interfacing with different teams and people, Patient Services Coordinator hiring managers expect you to be able to multitask, so it's a good idea to emphasize this skillset in your resume.

6
Use the exact job title.

Try to add the exact job title, Patient Services Coordinator, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Patient Services Coordinator Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Patient Services Coordinator job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Patient Services Coordinator Skills and Keywords to Include On Your Resume

Patient Services Coordinator Soft Skills

Here are common soft skills that appear on Patient Services Coordinator job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Patient Services Coordinator Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What hard skills should you include on a Patient Services Coordinator resume?

The most common skills and keywords we found on Patient Services Coordinator resumes and job postings were Healthcare, Medical Terminology, Epic Systems, U.S. Health Insurance Portability and Accountability Act (HIPAA), Electronic Medical Record (EMR), Medical Records, Hospitals and Data Entry.

Skills like Administrative Assistance, Cardiopulmonary Resuscitation (CPR), Office Administration, Healthcare Management and Healthcare Information Technology (HIT) also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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