Student Services Specialist

Student Services Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Student Services Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Student Affairs
  • Higher Education
  • Community Outreach
  • Event Planning
  • Academic Advising
  • Student Financial Aid
  • Student Development
  • Admissions
  • Research
  • Staff Development
  • Program Development
  • Student Engagement
  • Nonprofit Organizations
  • Curriculum Development
  • Social Media
  • Teaching
  •   Show full list

Resume Skills: Student Services

  • Admissions Processing
  • Financial Aid Counseling
  • Student Engagement
  • Academic Advising
  • Conflict Resolution
  • Course Registration Support
  • Counseling
  • Admissions Processes
  • Accessibility Services

Resume Skills: Administration Tools

  • Microsoft Office Suite
  • Google Workspace
  • Education Management Systems
  • CRM software
  • Task Management Platforms

Resume Skills: Data Management

  • Data Entry
  • Data Analysis
  • Customer Relationship Management (CRM)
  • Database Administration
  • SQL
  • Spreadsheet Proficiency
  • Database Maintenance

Resume Skills: Languages

  • English
  • Spanish
  • French

Resume Skills: Admissions Software

  • Hobsons ApplyYourself
  • Naviance
  • CampusVue
  • CollegeNet
  • HEM

Resume Skills: Administrative Tools

  • Microsoft Office Suite
  • Google Workspace
  • Adobe Acrobat
  • Student Information Systems (SIS)
  • CRM

Resume Skills: Communication

  • Public Speaking
  • Crisis Communications
  • Interpersonal Communication
  • Cross-functional Team Collaboration

Resume Skills: Administration Software

  • PeopleSoft
  • Banner
  • Slate
  • Workday

Resume Skills: Counseling Techniques

  • Motivational Interviewing
  • Cognitive Behavioral Techniques
  • Crisis Intervention Techniques

Resume Skills: Project Management

  • Microsoft Project
  • Trello
  • Slack
  • Asana

Resume Skills: Administrative

  • Scheduling
  • Filing
  • Office Management
  • Bookkeeping
  • Reporting
  • Data Entry
  • Time Management

Resume Skills: Technological Proficiency

  • Microsoft Office Suite
  • Google Workspace
  • Zoom
  • Slack
  • CRM software
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Student Services Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Student Services Specialist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Student Services Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2022 - Present
Senior Student Services Specialist
Streamlined student financial aid processing by 40% using data-centered strategies and modernizing data management methods, increasing transparency and timely disbursement of funds.
Facilitated the transition of 1500+ students to virtual appointments during Covid-19 while maintaining high satisfaction rates.
Implemented a dynamic student engagement initiative that boosted participation by 50%, utilizing various social media and online platforms.
Created and led a staff development seminar on community outreach, educating over 30 administrative staff on effective outreach methods.
Resolved conflicting student scheduling issues by developing a universal academic advising system, positively influencing the academic performance of 1000+ students.
North Carolina State University January 2019 - December 2021
Student Services Coordinator
Revitalized the student appointment system, reducing missed appointments by 30% and improving efficiency.
Spearheaded a research initiative to identify student needs, resulting in a more focused student support program.
Facilitated over 200 student advising sessions, providing valuable insights towards their career progression and academic goals.
Coached.com August 2016 - December 2018
Admissions Assistant
Managed the data entry and analysis of over 2,000 applicant profiles which led to the efficient processing of admissions.
Played a key role in the organization of annual university fair, resulting in a 15% increase in potential student leads.
Responded to more than 50 inquiries daily via email and phone ensuring excellent customer service.
EDUCATION
Resume Worded University May 2018
Master's in Educational Leadership and Administration
Specialized in Student Affairs and Services
Graduated with Honors (Top 15% of class)
Resume Worded Academic Center June 2016
Certified Higher Education Professional (CHEP) in Student Services
Courses: Student Services in Higher Education, Student Engagement Strategies, Legal Issues in Student Affairs
SKILLS
Administration Tools: Microsoft Office Suite, Google Workspace, Education Management Systems, CRM software, Task Management Platforms
Student Services Specialties: Admissions Processing, Financial Aid Counseling, Student Engagement, Academic Advising, Conflict Resolution, Course Registration Support
Data Management: Data Entry, Data Analysis, Customer Relationship Management (CRM), Database Administration
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Enrollment Management Specialist (CEMS), Certified Student Services Specialist (CSSS)
Leadership & Volunteering: Student Services Leadership Council (Board Member), Mentorship Program for First-Generation College Students (Mentor)
Professional Development: Completed 30+ hours of professional development in Student Services and Higher Education including conferences, webinars, and workshops
Projects: Implemented a new student onboarding system, resulting in a 15% increase in student retention
Your Name
Student Affairs Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2022 - Present
Student Affairs Manager
Led a team of 15 service specialists in student affairs department, ensuring smooth operations and high student satisfaction rates.
Developed and implemented a mentorship program, enhancing student development and leading to a 35% increase in student retention.
Initiated a curriculum revision based on focus group feedback, leading to a more relevant education program and a 20% increase in course enrollment.
Coordinated event planning for over 50 academic, social, and community outreach events annually, resulting in increased student-social engagement.
New York University August 2018 - February 2022
Student Services Specialist
Oversaw financial aid processes for over 500 students, improving financial aid literacy and accessibility.
Created a new onboarding program for first-year students, improving initial university experience for over 1000 students.
Facilitated group and individual academic advising sessions, impacting academic journey of approximately 150 students per semester.
Coached.com June 2015 - July 2018
Academic Advisor
Handled academic inquiries of 50+ students daily ensuring proper direction and guidance.
Assisted in the design and execution of orientation programs for newly admitted students, contributing to seamless student transition.
EDUCATION
Resume Worded University June 2015
Master of Education in Student Affairs
Specialization in Higher Education Administration
Dean's List - Top 10% of class
Resume Worded Academic Center May 2012
Bachelor of Arts in Psychology
Minor in Education
Recipient of Student Leadership Award
SKILLS
Administration Software: PeopleSoft, Banner, Slate, Workday
Counseling Techniques: Motivational Interviewing, Cognitive Behavioral Techniques, Crisis Intervention Techniques
Project Management: Microsoft Project, Trello, Slack, Asana
Languages: English (Native), Spanish (Conversational), French (Basic)
Your Name
Admissions Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2023 - Present
Admissions Manager
Managed a team of 5 admissions coordinators successfully processing over 5,000 applications per academic year.
Spearheaded the overhaul of admissions criteria incorporating holistic measures, increasing the diversity of admitted students by 25%.
Implemented a new digital admissions process resulting in a 60% reduction of paperwork and increased staff productivity by 45%.
Developed and facilitated admissions-related training programs and workshops for both internal staff and prospective students, enhancing staff development and student preparedness.
Created a dynamic social media campaign targeting potential applicants that improved web traffic by 35%.
University of California San Diego January 2020 - April 2023
Student Services Specialist
Safeguarded student well-being by creating a comprehensive student service support plan for students during COVID-19.
Organized and hosted a series of workshops on student financial aid, attracting over 300 participants per session.
Launched a campus-wide mental health initiative that increased awareness by 50% and student participation by 20%.
Coached.com June 2017 - December 2019
Admissions Assistant
Assisted in managing and processing over 3,000 college applications annually.
Braved responsibility for managing logistics for on-campus recruiting events, welcoming over 500 prospective students.
Contributed to the development of a new website and online application system, cutting down application processing time by 25%.
EDUCATION
Resume Worded Academic Center May 2019
Master of Education - Higher Education Administration
Completed with a focus on college admissions policies and procedure
Graduated top 5% of the cohort
Resume Worded University June 2017
Bachelor of Arts - Business Management
Specialized in Human Resources Management
Participated in the university Student Leadership Program
SKILLS
Admissions Software: Hobsons ApplyYourself, Naviance, CampusVue, CollegeNet, HEM
Administrative Tools: Microsoft Office Suite, Google Workspace, Adobe Acrobat, Student Information Systems (SIS), CRM
Data Management: SQL, Spreadsheet Proficiency, Data Analysis, Data Entry, Database Maintenance
Communication: Public Speaking, Crisis Communications, Interpersonal Communication, Cross-functional Team Collaboration
OTHER
Certifications: Certified Higher Education Professional (CHEP) - Admissions (2020)
Leadership & Volunteering: Mentor, First-Generation College Students Program, Resume Worded Community Services Outreach (2018-Present)
Training: Completed training in FERPA laws and procedures (2020)
Awards: Employee of the Year, University of California San Diego (2021), Excellence in Service Award, Coached.com (2019)
Your Name
Student Services Assistant
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
University of California June 2020 - Present
Senior Student Services Assistant
Revamped administrative support systems, leading to a 30% improvement in service speed and 20% increase in department efficiency
Conceptualized and launched 4 targeted community outreach campaigns that increased student participation by 35%
Managed high volume data entry tasks using Microsoft Access, ensuring 100% accuracy and timely completion
Coordinated 10+ major student events per semester, securing attendance of over 2000 students each time through effective social media promotion
Provided vital academic advising to 150+ students every week, contributing to an average 15% rise in student grades
Resume Worded January 2019 - May 2020
Student Services Assistant
Supervised student development activities for over 800 students, promoting a positive, inclusive environment
Streamlined student affairs processes using Python scripts, reducing processing time by 50%
Conducted comprehensive research on trends in higher education to formulate effective student engagement policies
Performed customer service duties, maintaining a 90% satisfaction rate among students and parents
Coached.com June 2017 - December 2018
Administrative Assistant
Assisted in the execution of event planning strategies, resulting in a 20% increase in turnout for school events
Contributed to community engagement efforts, fostering stronger relationships with local businesses
Maintained student files with high accuracy, securing an efficient and organized system
EDUCATION
Resume Worded University December 2018
Master of Education in Student Affairs
Specialized coursework in Higher Education Administration
Resume Worded University May 2017
Bachelor of Arts in Sociology
Concentration in Social Work
Recipient of the University Excellence Award
SKILLS
Administration: Scheduling, Records Keeping, Report Drafting, Student Counseling, Program Development, Evaluations
Technology: Microsoft Office Suite (Advanced), Database Management, Banner Student Information System
Techniques: Conflict Resolution, Educational Counseling, Performance Measurement, Organizational Skills
OTHER
Certifications: NACADA Academic Advising Certification, Certified Higher Education Professional in Student Services
Leadership & Volunteering: Volunteer, Local Youth Organization, Organized Regular Educational Camps
Projects: Launched and Managed University Freshman Integration Program
Your Name
Student Affairs Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
University of California June 2020 - Present
Senior Student Affairs Specialist
Executed student affairs programs that contributed to a 20% improvement in student engagement and retention
Implemented social media strategies that grew student community interaction by 30%
Used data-driven methods for academic advising, leading to a 15% improvement in student academic performance
Spearheaded research initiatives to identify key areas for improvement in higher education programming
Launched an online platform for event planning management, experiencing a 50% increase in event participation
Resume Worded January 2019 - May 2020
Student Affairs Specialist
Managed all student development initiatives ensuring a cohesive and nurturing educational environment
Leveraged effective customer service practices to maintain a satisfaction rate of 95% among students and parents
Initiated a digital marketing campaign that boosted student attendance at events by 25%
Organized community outreach events, resulting in a 30% increase in community engagement
Stanford University June 2017 - December 2018
Student Services Assistant
Coordinated student on-campus events, attracting over 2000 participants each time
Implemented efficient data entry techniques using Microsoft Access
Provided general administrative assistance to streamline departmental operations
EDUCATION
Resume Worded University June 2018
Master of Education - Higher Education Administration
Awards: Chancellor's Leadership Fellow
Resume Worded Institute May 2017
Bachelor of Arts - Sociology and Student Affairs
Minors in Counseling and Conflict Resolution
Member of Leadership and Transition program fostering university experience for incoming students
SKILLS
Advising & Student Services: Career Counseling, Academic Advising, Diversity & Inclusion, Disability Services, Accommodation Requests, Financial Aid Advising
University Software & Tools: Banner Student, Workday, Slate, Jenzabar, Blackboard, PeopleSoft, NolijWeb
Policies & Compliance: FERPA, Title IX, ADA, Clery Act, Student Conduct, Academic Integrity
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Gestalt Therapy Certification, Emotional Intelligence Coaching Certification
Awards: Recipient of the 'Outstanding Student Affairs Professional' award by Resume Worded University
Volunteering: Mentor for Big Brothers Big Sisters, Volunteer at Local Food Bank, English tutor for non-native speakers
Projects: Led the 'Resume Worded University Mental Health Week', Organised 'Career Bootcamp' for graduating students
Your Name
Higher Education Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com June 2020 - Present
Senior Higher Education Coordinator
Planned and implemented higher education student programs, improving student retention by 20%
Conducted research on current higher education trends to inform policy development, influencing in a 25% increase in student satisfaction
Streamlined data entry processes using Python, reducing errors by 40%
Led community outreach initiatives that resulted in a 30% increase in student community involvement
Mentored over 200 students for academic success, leading to a 15% improvement in GPA
University of California January 2019 - May 2020
Higher Education Coordinator
Spearheaded student development programs contributing to a significant increase in student engagement
Developed and implemented a social media advertising campaign that increased student event participation by 35%
Assisted in the development of department policies, increasing efficiency by 20%
Provided top-tier customer service, maintaining a 95% student satisfaction rate
New York University June 2017 - December 2018
Student Services Assistant
Handled high-volume data entry tasks ensuring accuracy and attention to detail
Collaborated in community engagement activities, promoting a sense of community among students
Played a key role in the planning and execution of student events, resulting in higher turnout rates
EDUCATION
Resume Worded Academic Center May 2018
Master of Education in Higher Education
Emphasis on Student Affairs and Development
Resume Worded University May 2016
Bachelor of Arts in Education
Completed with Merit
Awarded University Scholarship for Education Students
SKILLS
Management and Coordination: Event Planning and Execution, Project Management (Agile and Waterfall frameworks), Higher Education Systems (Blackboard, Canvas, Slate)
Technical Skills: Microsoft Office Suite (Advanced), Google Workspace (Advanced)
Communication: Public Speaking, Conflict Resolution, Report Writing, Presentation Design
OTHER
Certifications: Certificate in Student Affairs and Services from the NASPA
Leadership & Volunteering: Volunteer Coordinator at the local ABC Foundation, Member of the Board of Directors of XYZ Non-Profit Organization
Projects: Managed the 'Support for College Access' project, successfully reaching 200+ disadvantaged high school students

How do I add skills to a Student Services Specialist resume?

1
Review the job posting closely.

Go through the Student Services Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Higher Education, Academic Advising and Community Outreach are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Student Affairs and Admissions.

Add other common skills from your industry - such as Student Financial Aid, Student Development and Event Planning - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Program Development, Social Media and Staff Development - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize your communication skills.

Communication is often an important component of the role of a Student Services Specialist, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

5
Show how you have strong attention to detail.

A good Student Services Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

6
Use the exact job title.

Try to add the exact job title, Student Services Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Student Services Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Student Services Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Student Services Specialist Skills and Keywords to Include On Your Resume

Student Services Specialist Soft Skills

Here are common soft skills that appear on Student Services Specialist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Communication

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Student Services Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What are the top skills you should add to your Student Services Specialist resume?

The most common skills and keywords we found on Student Services Specialist resumes and job postings were Student Affairs, Higher Education, Community Outreach, Event Planning, Academic Advising, Student Financial Aid, Student Development and Admissions.

Skills like Program Development, Research, Social Media, Staff Development and Nonprofit Organizations also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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