Insurance Manager

Insurance Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Insurance Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Insurance
  • Property & Casualty Insurance
  • General Insurance
  • Commercial Insurance
  • Claims Management
  • Casualty Insurance
  • Liability
  •  Find out what your resume's missing
  • Underwriting
  • Risk Management
  • Professional Liability
  • Workers Compensation
  • Legal Liability
  • Life Insurance
  • Health Insurance
  • Subrogation
  • Umbrella Insurance
  • Claims Handling
  • Sales Management
  • Financial Risk
  • Business Relationship Management
  • Reinsurance
  • Financial Services
  • Management
  • Banking

  •   Show full list

Resume Skills: Insurance Systems

  • Guidewire
  • AMS360
  • Epic
  • Applied TAM
  • Agency Matrix
  • Applied Epic
  • InsurancePro
  • Nexsure
  • Vertafore AMS360
  • QQCatalyst
  • IMS (Insurance Management System)
  • SAS Predictive Analytics
  • MS Excel
  •  Match your resume to these skills

Resume Skills: Data Analysis

Resume Skills: Project Management

Resume Skills: Risk Assessment & Mitigation

Resume Skills: Regulatory Compliance

Resume Skills: Technical

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Insurance Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Insurance Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Insurance Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2018 - Present
Insurance Operations Manager
Managed operational and strategic initiatives leading to a 35% surge in efficiency of property & casualty insurance processes
Led a cross-functional team of 15 to streamline insurance claims management, resulting in a 40% reduction in claims processing time
Successfully maintained less than 1% of financial risk by implementing strict controls and operational risk management measures
Rolled out an innovative product bundling strategy, which ramped up commercial insurance sales by 22%
Initiated a company-wide training program emphasizing on understanding of underwriting and general insurance concepts, fostering a productive work environment
Progressive February 2014 - May 2018
Insurance Claims Supervisor
Spearheaded large loss claims handling unit and reduced average claim cycle time by 32%
Achieved a cost saving of $2.5M annually by restructuring subrogation procedures
Promoted a culture of knowledge sharing, resulting in a better understanding of legal liability coverage among team members October 2010 - January 2014
Insurance Underwriter
Decreased turn-around time for underwriting decisions by 25% by adopting a streamlined workflow
Achieved the 'Top Underwriter' award for three consecutive years for maintaining the highest closing ratio
Mitigated potential financial losses by adhering to established underwriting policies and guidelines
Resume Worded Institute May 2018
Certified Insurance Professional (CIP)
Completed courses in Insurance Operations, Management, and Commercial Insurance
Resume Worded University June 2010
Bachelor of Business Administration - Insurance and Risk Management
Recipient of the Golden Key International Honour Society Award for excellent academic achievement
Insurance Systems: Guidewire, AMS360, Epic, Applied TAM, Agency Matrix
Data Analysis: Tableau, Excel (Pivot Tables, VLookup), SPSS, R
Project Management: MS Project, Asana, Trello
Certifications: Certified Risk Manager (CRM) - National Alliance for Insurance Education & Research - 2017
Leadership & Volunteering: Volunteer - Annual Insurance Professionals Charity Run - 2015 to Present
Projects: Led the digitization project that resulted in 30% efficiency in claim processing at Resume Worded
Your Name
Senior Insurance Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded July 2016 - Present
Senior Insurance Account Manager
Acted as trusted advisor for 100+ major insurance accounts and grew account base by 35% within three years
Spearheaded a client-friendly insurance claim filing system that significantly minimized claim rejection rate and improved customer satisfaction by 28%
Orchestrated the development and maintenance of reinsurance contracts; efficiently managed claims that exceeded $5 million
Negotiated and closed high-value insurance contracts, resulting in a 18% increase in annual sales
Established strong business relationships with key insurers, enhancing company's general insurance portfolio
Travelers April 2012 - June 2016
Insurance Risk Analyst
Developed a unique, data-driven risk identification approach that reduced company's potential financial risk by 30%
Implemented predictive models to foresee liability claims; decreased loss ratio by 17%
Leveraged advanced analytics to identify fraudulent claims, resulting in savings of $1.5 million annually February 2008 - March 2012
Insurance Sales Associate
Converted 40% of insurance leads into successful sales, leading to revenue growth of 15%
Expanded company’s footprint by selling various insurance products to new geographical areas
Trained new hires on effective selling techniques; resulted in a 10% increase in team performance
Resume Worded Institute May 2017
Certified Insurance Counselor (CIC)
Focus on agency management, insurance law, life & health insurance.
Resume Worded University June 2010
Master of Business Administration – Insurance Risk
Specialization in insurance policy, coverage analysis and risk management.
Insurance Software: Applied Epic, InsurancePro, Nexsure, Vertafore AMS360, QQCatalyst
Risk Assessment & Mitigation: ERM Software, Quantitative Risk Analysis, Policy Review & Analysis, Coverage Analysis
Data Analysis: MS Excel (Advanced), Tableau, SAS, Python (Pandas, Numpy), SQL
Regulatory Compliance: Client Files Management, Record Keeping Best Practices, Compliance Reporting, Regulatory Filings
Certifications: Certified Professional Insurance Agent (CPIA) – 2018, Associate in Risk Management (ARM) - 2014.
Leadership & Volunteering: One Warm Coat (Local Drive Organizer, 2016-Present), Active Member of the Rotary Club.
Projects: Developed proprietary risk assessment framework to prioritize coverage review, reducing claim rejections by 20%.
Awards: Employee of the Year at Travelers - 2014, Top Sales Associate at - 2010.
Your Name
Director Of Insurance
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Director Of Insurance
Led the successful revamp of the company's general insurance offering, resulting in a 35% increase in policy sales year-on-year.
Conducted detailed risk management analysis and implemented practices leading to a 50% reduction in claim complaints.
Implemented a predictive model using actuarial science to project policyholder behavior, leading to a 20% increase in policy renewals.
Supervised the claims management process which led to a 15% decrease in processing time.
Oversaw a team of 20, directly managing staff development and implementing training programs for underwriting and risk management skills. January 2019 - December 2021
Senior Underwriter
Developed a thorough underwriting process for casualty insurance leading to a 30% reduction in risk exposure.
Designed employee benefits packages, resulting in an increase of employee satisfaction by 40%.
Expanded commercial insurance portfolio by conducting comprehensive risk analysis on potential clients, growing the portfolio by 25%.
Allstate Insurance Company January 2016 - December 2018
Processed applications for life and health insurance, reducing turnaround time by 20%.
Managed professional liability policies ensuring a 100% track record of compliance with company standards.
Streamlined underwriting procedures for disability insurance, leading to a 15% efficiency increase.
Resume Worded Institute December 2021
Chartered Insurance Professional (CIP)
Achieved high distinction in Fraud Identification and Claims Management
Resume Worded University May 2016
Master of Business Administration - Finance
Concentration in Risk Management
Award: Dean's excellence list top 10% students
Insurance: Risk Management, Liability Analysis, Property Parsing, Actuarial Analysis, Regulatory Filings, Insurance Sales
Techniques: Underwriting, Premium Pricing, Claims Adjusting, Fraud Identification, Strategic Planning, Product Development
Software: MS Office Suite, Salesforce, ACT, Tableau, Quickbooks, Oracle Financials
Languages: English (Native), Spanish (Fluent), French(Intermediate)
Certifications: Insurance Institute's FCIP designation (2023), Certified Risk Manager
Leadership & Volunteering: Coached young insurance professionals at Resume Worded Foundation, Organized annual charity run for Allstate Insurance
Awards: Underwriter of the Year Award (, Allstate's Annual Leadership Award
Projects: Implemented a fraud management system reducing claim losses by 30%, Led development of insurance products boosting premium income by 15%
Your Name
Insurance Operations Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Insurance Operations Manager
Managed a cross-functional team of 30 staff, fostering a high performance environment that decreased employee turnover by 15%.
Spearheaded the revamp of life insurance products, contributed to a 25% increase in sales.
Optimized claims processing by implementing a workflow automation tool, improving processing speed by 30%.
Managed relationships with policyholders and insurance agents resulting in a 20% increase in customer satisfaction.
Implemented risk assessment strategies that reduced fraudulent claims by 35%. January 2019 - December 2021
Claims Manager
Supervised the handling of claims for casualty and property insurance, resulting in 20% faster claims resolution.
Implemented an efficient workflow for claims management, reducing process time by 25%.
Managed a team of claims adjusters while maintaining high-quality service, increasing customer satisfaction by 30%.
GEICO January 2016 - December 2018
Claims Adjuster
Negotiated claim settlements for property & casualty insurance cases, reducing claim costs by 15%.
Streamlined the claim investigation process, cutting down the processing time by 20%.
Resume Worded University May 2018
Master's in Business Administration (Insurance)
Specialization in Insurance Operations Management
Resume Worded Academic Center July 2016
Certified Insurance Service Representative (CISR)
Acquired a strong understanding of coverages, risk management, and customer service
Part-time certification alongside Sales Manager role at GEICO
Risk Management: Risk Assessment, Risk Analysis, Risk Management Strategies, Risk Mitigation Tactics, Risk Management Reporting
Claims Management: Claims Adjustment, Claims Processing, Settlement Negotiation, Vendor Management, Service Provider Management, Special Investigations
Software & Tools: Microsoft Office Suite, Nimble, Salesforce CRM, Oracle Insurance Claims Administration, Python (Basic), SQL (Intermediate)
Regulatory Compliance: Insurance Law, Regulatory Compliance, Policy Development, Compliance Issue Investigation, Compliance Reporting, Procedure Development
Certifications: Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners
Leadership & Volunteering: American Insurance Association (Committee Member for Claims Excellence, 2019 - Present)
Awards: Excellence in Customer Service - Resume Worded (2022), Manager of the Year - (2020)
Professional Development: Attended Annual Insurance Summit - Discussed emerging trends in the insurance industry (2019 - Present)
Your Name
Insurance Risk Analyst
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Insurance Risk Analyst
Developed risk models based on actuarial science, resulting in a 20% reduction in financial risks.
Leveraged data analytics to predict potential risk trends, leading to a more secure insurance portfolio.
Implemented policies to mitigate risks in commercial insurance offerings, contributing to a 15% fall in claims.
Managed client risk profiles, resulting in customized insurance policies that increased client satisfaction by 30%.
Led a team to conduct risk assessment and review of workers compensation cases, reducing fraudulent claims by 40%. January 2019 - December 2021
Insurance Analyst
Regularly analyzed insurance policies, procedures, and practices, resulting in a 20% improvement in policy efficacy.
Introduced a predictive forecasting model for risk exposure, reducing risk- associated losses by 15%.
Collaborated with underwriting teams in assessing potential risks, enhancing due diligence rate by 30%.
Progressive Corporation January 2016 - December 2018
Claims Adjuster
Ensured swift resolution of claims by utilizing strong negotiation skills, improving the claim settlement rate by 18%.
Conducted thorough investigations for each claim, leading to a 15% reduction in fraudulent claims.
Managed claims for disability insurance, maintaining a consistently high rate of customer satisfaction.
Resume Worded University April 2021
Master of Business Administration - Insurance Management
Specialization in Risk Analysis and Claim Management
Resume Worded Academic Center June 2017
Certification in Actuarial Science
Part-time Certification while working at Progressive Corporation
Insurance Techniques: Loss Assessment, Risk Management, Financial Analysis, Actuarial Science, Claims Handling, Compliance Inspections
Software Proficiency: MS Excel (Advanced), Power BI, SAS, MATLAB, Python (Intermediate)
Data Analysis: Predictive Analytics, Statistical Data Analysis, Big Data Analysis, Quantitative Models
Regulations & Policies: Understanding of Insurance Regulations, Policy Analysis, Regulatory Compliance
Certifications: Chartered Property Casualty Underwriter (CPCU) Certified
Leadership & Volunteering: Insurance Community Outreach Program (Volunteer since 2016)
Professional Affiliations: Member, Risk and Insurance Management Society (RIMS)
Awards: Commendation Award for Outstanding Performance,, 2020
Your Name
Vice President Of Underwriting
City, Country  •  (123) 456-789  •  [email protected]  •
AIG June 2017 - Present
Vice President Of Underwriting
Spearheaded the reengineering of underwriting procedures, enhancing risk management effectiveness by 35%
Streamlined multidimensional commercial insurance contracts, resulting in total savings of approximately $2.7 million annually
Executed comprehensive credit analysis resulting in a 15% reduction in non-performing loans
Initiated key changes in workers compensation procedures, leading to a 12% decrease in claims
Championed an innovative approach to liability insurance policies delivering a profitability uplift of 20%
Resume Worded January 2013 - June 2017
Senior Underwriter
Improved underwriting strategies, resulting in a 25% increase in efficiency and a 30% reduction in post-policy issue adjustments
Facilitated credit portfolio expansion to $250mm, while maintaining delinquency ratios well below industry averages
Managed successful launch of excess and umbrella insurance products contributing to an annual growth rate of 18%
Travelers March 2010 - January 2013
Increased underwriting quality and effectiveness by applying risk selection techniques, leading to a 10% drop in loss ratio
Guided the introduction of innovative professional liability products, delivering an incremental $1.5m to annual revenue
Resume Worded University June 2012
Master of Business Administration (MBA)
Concentration in Financial Risk Management
Resume Worded University May 2008
Bachelor of Science - Actuarial Science
Minor in Statistics
Honors: Graduated Magna Cum Laude
Risk Management: Risk Analysis, Financial Risk, Operational Risk, Credit Risk, Risk Control Self Assessment
Insurance Knowledge: Actuarial Science, Reinsurance, Property & Casualty Insurance, Life Insurance, Claims Management, Liability Analysis
Analytical Tools: Excel (Advanced), SAS (Proficient), Python (Intermediate), SQL (Proficient)
Regulations & Compliance: NAIC regulations, Financial Analysis Solvency Tools, Sarbanes-Oxley Act, Dodd-Frank Act, Risk-based Capital
Certifications: Associate of the Casualty Actuarial Society (ACAS), Fellow of the Casualty Actuarial Society (FCAS)
Professional Development: Underwriting Leadership Training and Development Program
Awards & Recognitions: Award of Excellence in Underwriting – AIG (2019), Senior Underwriter of the Year - Resume Worded (2016)
Volunteering & Service: Mentor for the Actuarial Students National Association
Your Name
Divisional Underwriting Officer
City, Country  •  (123) 456-789  •  [email protected]  •
Allstate February 2018 - Present
Divisional Underwriting Officer
Managed portfolio of commercial insurance policies worth over $1billion, reducing overall risk exposure by 10%
Originated general insurance system transformation resulting in a 15% improvement in underwriting throughput
Applied advanced underwriting techniques to reduce casualty insurance claims by nearly $300,000 annually
Designed and drove reinsurance structures that saved the firm $5m in capital requirements annually
Led the effective management of insurance liabilities, reducing total reserves requirements by 18% July 2014 - February 2018
Senior Underwriting Expert
Coordinated the successful market entry of three new casualty insurance products, delivering over $180m in revenue within the first year
Implemented strategic credit analysis methodology, reducing loan portfolio default risk by 9%
Oversaw the transition to enhanced claims management techniques, leading to improved client satisfaction by 20%
Liberty Mutual Insurance January 2011 - July 2014
Lead Underwriter
Streamlined underwriting processes for efficiency gains of 25% within six months
Played instrumental role in the design and delivery of property and casualty insurance products contributing to revenue growth of 30%
Resume Worded Institute February 2018
Chartered Property Casualty Underwriter (CPCU) Certification
Intensive coursework in casualty and property risk management, insurance operations, business and finance, and legal compliance
Resume Worded University May 2010
Master of Business Administration - Finance
Focus on risk management and financial analysis
Distinguished Leadership Award recipient
Risk Management: Premium Adequacy, Underwriting Authority, Selection and Pricing, Regulatory Compliance, Coverage Evaluation
Technical Tools: MS Office Suite (Advanced), Core systems (IMS, Metastorm, SAP), Advanced Excel (VBA, PivotTables, Macros)
Industry Knowledge: Insurance Principles, Actuarial Techniques, Reinsurance Concepts, Financial Products, Portfolio Assessment
Data Analysis: Statistical Modeling, Data visualization, Business Intelligence Tools (PowerBI, Tableau), SQL, Data mining
Certifications: Associate in Commercial Underwriting (AU), Associate in Personal Insurance (API)
Leadership & Volunteering: Underwriters Volunteer Association (Board Member), Big Brothers Big Sisters (Mentor)
Professional Affiliations: Member, National Association of Insurance and Financial Advisors
Industry Development: Published multiple articles on underwriting best practices in industry publications
Your Name
Chief Underwriting Officer
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded July 2018 - Present
Chief Underwriting Officer
Implemented underwriting workflow automation, driving process efficiency up by 40% and saving significant man-hours
Orchestrated strategies to maintain a balanced insurance portfolio, reducing mis-pricing risks by 15%
Drove credit risk management enhancements, decreasing bad loans by 12%
Launched a new product line in excess and umbrella insurance, pushing up market share by 8%
Initiated an underwriting excellence program, enhancing staff competency and resulting in 10% lesser errors in policy issuance December 2015 - July 2018
Vice President Of Underwriting
Developed and executed underwriting strategies that cut losses from legal liability by $2.2m annually
Led the introduction of employment practices liability policies guiding the firm into a new market segment
Accelerated claims management resolution time by deploying AI, reducing claims backlog by 18%
Progressive Insurance January 2012 - December 2015
Senior Insurance Underwriter
Developed a risk assessment model for commercial lines, contributing to a 15% uplift in underwriting profit
Revamped underwriting guidelines and review systems, slashing policy amend requests by 25%
Resume Worded University June 2011
Masters in Finance and Business Analytics
Specialized courses in Risk Management and Analytics, and Insurance Policy Development
Resume Worded Institute May 2008
Bachelor of Business Administration - Insurance and Risk Management
Active member of the Insurance & Risk Management Club and finalist in the annual Insurance Case Competition
Insurance Underwriting: Risk Analysis, Pricing Strategies, Financial Modelling, Negotiation, Portfolio Management, Policy Development
Relevant Software: Microsoft Excel (Advanced), SQL, Tableau, SAS, Moody's Analytics, Oracle Financial Services Analytical Applications (OFSAA)
Regulatory Compliance: Solvency II, Basel III, Dodd Frank, Fair Credit Reporting Act, Unfair Claims Settlement Practices Act, Anti-Money Laundering Directive VII
Languages: English (Native), French (Fluent), German (Basic)
Certifications: Certified Risk Manager (CRM), Chartered Property Casualty Underwriter (CPCU)
Leadership & Volunteering: President of Local Chapter of National Association of Insurance and Financial Advisors (2016 - 2018), Volunteer Financial Advisor at Nonprofit Financial Advisory Clinic
Conferences & Panels: Speaker at Annual Insurance Managers' Conference, Panelist at Underwriting Risk Control Summit
Courses: Continuing education in Machine Learning for Risk Adjustment, Ethics and Law for Insurance Professionals

How do I add skills to an Insurance Manager resume?

Review the job posting closely.

Go through the Insurance Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Property & Casualty Insurance, Claims Management and Underwriting are possible skills. These are skills you should try to include on your resume.

Add industry skills like Casualty Insurance and Liability.

Add other common skills from your industry - such as Insurance, Commercial Insurance and General Insurance - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Life Insurance, Umbrella Insurance and Reinsurance - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Insurance Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on an Insurance Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Insurance Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Insurance Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Insurance Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Insurance Manager Skills and Keywords to Include On Your Resume

Insurance Manager Soft Skills

Here are common soft skills that appear on Insurance Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

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Insurance Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Life Insurance Agent

Resume Example
Health Insurance Agent

Resume Example
Life Insurance Agent

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on an Insurance Manager resume?

On top Insurance Manager resumes, skills like Insurance, Property & Casualty Insurance, General Insurance, Commercial Insurance, Claims Management, Casualty Insurance, Liability and Underwriting appear most often.

Depending on the exact role you're applying to, skills like Umbrella Insurance, Reinsurance, Management, Business Relationship Management and Life Insurance can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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