Director Of Housekeeping

Director Of Housekeeping Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Director Of Housekeeping job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Hospitality Management
  • Hotel Management
  • Pre-opening
  • Rooms Division
  • Front Office
  • Housekeeping
  • Property Management Systems
  • Revenue Analysis
  • Opening Hotels
  • Hospitality
  • Food & Beverage
  • Tourism
  • Banquet Operations
  • Yield Management
  • OnQ
  • Opera
  • Guest Service Management
  • Laundry
  •   Show full list

Resume Skills: Housekeeping Management

  • Housekeeping Standards
  • Deep Cleaning
  • Furniture Treatment
  • Carpet Cleaning
  • Laundry Management
  • Room Inspection
  • Laundry Operations Management
  • Budget Management
  • Strategic Planning
  • Quality Control

Resume Skills: Training & Development

  • Team Management
  • Resource Allocation
  • Service Quality Inspection
  • Staff Training
  • Performance Evaluation
  • Cultural Sensitivity Training
  • Leadership Development
  • Hospitality Best Practices
  • Excellent Customer Service Training

Resume Skills: Software Proficiency

  • Microsoft Office Suite
  • Hotel Management Software
  • Inventory Management Software

Resume Skills: Technology

  • Opera PMS
  • Microsoft Office Suite
  • Hotel Key
  • Housekeeping Management Software (RMS)
  • Inventory Management Systems

Resume Skills: Health & Safety

  • OSHA Compliance
  • Fire Safety Standards
  • First-Aid Certified
  • CPR Certified
  • Bio Hazard Clean Up Protocols
  • HAZMAT Handling

Resume Skills: Housekeeping knowledge

  • Infection control
  • Chemical cleaners
  • Waxing
  • Carpet care
  • Laundry management
  • Linen management

Resume Skills: Tools & technologies

  • Microsoft Office
  • Hotel management software
  • Inventory management systems

Resume Skills: Industry-specific

  • Materials handling
  • Equipment maintenance
  • Quality control analysis
  • Hotels security measures
  • Budget Implementation
  • Cost control
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Director Of Housekeeping Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Director Of Housekeeping
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2017 - Present
Director Of Housekeeping
Spearheaded a property management system overhaul, resulting in a 30% increase in operational efficiency.
Boosted customer satisfaction ratings by 20% by introducing a hotel-wide ‘guest-first’ initiative.
Coordinated with Front Office Teams, maximizing room availability and reducing cleaning time by 15%.
Launched an eco-friendly laundry service, reducing water use by 40% and enhancing the company's sustainability profile.
Implemented a new method of staff scheduling using data-driven insights, allowing for a 10% reduction in workforce costs without lessening service levels. January 2014 - May 2017
Assistant Director Of Housekeeping
Improved turnover time by 25% by streamlining housekeeping processes.
Maintained a 96% rate of spotless rooms over tenure, ensuring high guest satisfaction and positive reviews.
Coordinated the pre-opening of a new hotel wing, managing resources effectively to meet a tight deadline.
Marriott International May 2010 - December 2013
Executive Housekeeper
Achieved a 90% staff retention rate by fostering a supportive, collaborative environment.
Managed a diverse team of 30+ employees, maintaining top-level hotel cleanliness standards.
Participated in the successful launch and opening of three new hotels within the brand.
Resume Worded Institute June 2013
Certified Executive Housekeeper (CEH)
Received Certification through online program while working with Marriott
Resume Worded University May 2010
Bachelor of Business Administration - Hospitality Management
Specialization in Hotel and Resort Management
Graduated magna cum laude with a GPA of 3.8/4.0
Housekeeping Management: Room Inspection, Laundry Operations Management, Budget Management, Strategic Planning, Quality Control, Housekeeping Standards
Technology: Opera PMS, Microsoft Office Suite, Hotel Key, Housekeeping Management Software (RMS), Inventory Management Systems
Health & Safety: OSHA Compliance, Fire Safety Standards, First-Aid Certified, CPR Certified, Bio Hazard Clean Up Protocols, HAZMAT Handling
Training & Development: Staff Training, Cultural Sensitivity Training, Leadership Development, Hospitality Best Practices, Excellent Customer Service Training
Awards: Excellence in Leadership Award (2020) - Hotel Association Award for the top Director of Housekeeping
Volunteering: Core Volunteer, City Homeless Shelter (2014 - 2017) - Contributing around 3 hours weekly in cleaning and maintenance activities
Professional Memberships: Member, International Executive Housekeepers Association, 2010 - present
Continuing Education: Regular participant in industry conferences and seminars to stay updated with latest housekeeping management trends
Your Name
Head Of Housekeeping Services
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded April 2016 - Present
Head Of Housekeeping Services
Directed the successful ‘rooms division’ operation, increasing revenue by 40% over 2 years.
Orchestrated the use of the Opera Property Management System, maximizing efficiency in housekeeping and front office operations.
Cut material costs by 15% with careful yield management, without any drop in service quality.
Championed continual staff training to uphold customer service standards and reduced customer complaints by 50%.
Oversaw the banquet operations for over 500 events, maintaining a high standard of cleanliness and impressing guests. August 2011 - March 2016
Senior Housekeeping Manager
Reduced costs by 10% through the strategic implementation of a shared economy model for cleaning supplies.
Spearheaded a MICROS training program for staff, improving their competence and speed in handling hotel operations.
Implemented Hospitality Management practices, improving hotel operations and guest satisfaction.
Hyatt Hotels Corporation July 2007 - July 2011
Housekeeping Floor Supervisor
Coordinated a team of 15 housekeepers and improved work efficiency by 20%.
Handled guest service management, achieving a high rating of customer satisfaction.
Rolled out a novel deep-cleaning schedule, increasing room cleanliness ratings by 15%.
Resume Worded Institute April 2015
Certified Executive Housekeeper (CEH)
Attained CEH certification through intensive coursework and practical application.
Resume Worded University June 2007
Bachelor of Hospitality Management
Focused coursework: Executive housekeeping, Customer Service Management, Business Operations.
Housekeeping Operations: Housekeeping Standards, Deep Cleaning, Furniture Treatment, Carpet Cleaning, Laundry Management
Management & Supervision: Team Management, Resource Allocation, Service Quality Inspection, Staff Training, Performance Evaluation
Software Proficiency: Microsoft Office Suite (Advanced), Hotel Management Software (Expert), Inventory Management Software (Advanced)
Certifications: OSHAcademy Occupational Safety & Health Training - Housekeeping Safety course (2016)
Leadership & Volunteering: Coordinated with local NGO for Housekeeper Training Program, Beneficiary Committee Lead in corporate volunteer initiatives
Achievements: Recipient of Top Housekeeping Manager Award at Resume Worded (2018, 2020), Lead a team which was recognized as the Best Performance in Hygiene & Cleanliness by in 2015
Your Name
Hospitality Housekeeping Leader
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2015 - Present
Hospitality Housekeeping Leader
Led a team of 50+ staff, maintaining high standards of cleanliness across a 500-room property.
Improved guest satisfaction scores by 15% through the consistent application of excellent hospitality practices.
Implemented use of OnQ for automated management of housekeeping procedures, significantly improving efficiency.
Handled housekeeping duties during both regular operations and pre-opening of new buildings, meeting all cleanliness and inspection standards.
Steered food & beverage department operations during high occupancy seasons, ensuring maximum guest satisfaction. January 2011 - February 2015
Senior Housekeeping Supervisor
Directed personnel in-house and managed contracting with external cleaning services, ensuring quality and compliance.
Oversaw housekeeping for the firm's busiest property, maintaining a 95% satisfaction rate for cleanliness.
Implemented a room inspection management procedure that minimized customer complaints by 80%.
Hilton Worldwide August 2006 - December 2010
Housekeeping Coordinator
Assisted in the development of a training program for room attendants that decreased onboarding time by 25%.
Implemented standard cleanliness protocols across public areas, receiving positive feedback and increasing return guest rate.
Oversaw inventory management of cleaning supplies and equipment, saving 10% in annual expenses by reducing unnecessary stock.
Resume Worded Institute February 2015
Certification in Housekeeping Management
Focus on team handling, effective communication and departmental coordination
Resume Worded University July 2006
Bachelor of Applied Science in Hospitality Management
Specialized in Hotel Services Management
Received Honors for outstanding academic performance
Housekeeping knowledge: Infection control, Chemical cleaners, Waxing, Carpet care, Laundry management, Linen management
Tools & technologies: Microsoft Office (Expert), Hotel management software (Expert), Inventory management systems(Intermediate)
Industry-specific skills: Materials handling, Equipment maintenance, Quality control analysis, Hotels security measures, Budget Implementation, Cost control
Awards: Hospitality Leadership Excellence Award (Resume Worded, 2018), Best Housekeeping Team Award (, 2013)
Training: Completed Extended Management Skills Training (Resume Worded, 2016), Participated in Advanced Housekeeping Techniques Workshop (Hilton Worldwide, 2008)
Volunteering: Provided housekeeping training to underprivileged individuals (Community Outreach Program, ongoing)

Compare Your Resume To These Director Of Housekeeping Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Director Of Housekeeping resume?

Review the job posting closely.

Go through the Director Of Housekeeping posting you're applying to, and identify hard skills the company is looking for. For example, skills like Hotel Management, Property Management Systems and Hospitality Management are possible skills. These are skills you should try to include on your resume.

Add industry skills like Housekeeping and Front Office.

Add other common skills from your industry - such as Pre-opening, Rooms Division and Revenue Analysis - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Banquet Operations, Food & Beverage and MICROS - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Director Of Housekeeping resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Director Of Housekeeping, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Director Of Housekeeping Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Director Of Housekeeping job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Director Of Housekeeping Skills and Keywords to Include On Your Resume

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Director Of Housekeeping Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Resume Example
Entry-Level (Free)

Resume Example

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you put on a Director Of Housekeeping resume?

Some effective Director Of Housekeeping skills you can add to your resume include:

  • Hospitality Management
  • Hotel Management
  • Pre-opening
  • Rooms Division
  • Front Office
  • Housekeeping
  • Property Management Systems
  • Revenue Analysis

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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