Customer Development Manager

Customer Development Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Customer Development Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Consumer Products
  • Key Account Development
  • IRI
  • Forecasting
  • Trade Marketing
  • Sales Operations
  • Sales Management
  •  Find out what your resume's missing
  • Customer Insight
  • Account Management
  • Shopper Marketing
  • Pricing Strategy
  • Customer Relationship Management (CRM)
  • Nielsen
  • Grocery
  • Fast-Moving Consumer Goods (FMCG)
  • Retail
  • Sales
  • Marketing Strategy
  • Competitive Analysis
  • P&L Management

  •   Show full list

Resume Skills: Customer Relationship Management

Resume Skills: Sales & Marketing Software

Resume Skills: Project Management

Resume Skills: Digital Marketing

Resume Skills: Sales Tools

Resume Skills: Sales Techniques

Resume Skills: Communication

Resume Skills: Sales

Resume Skills: Software Proficiency

Resume Skills: Certifications

Resume Skills: Languages

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Customer Development Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Customer Development Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Customer Development Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded September 2019 - Present
Customer Development Manager
Steered a 40% increase in sales revenue by formulating and executing broad customer development strategies.
Enhanced account management by 20% by identifying high-value customers and upselling premium services.
Cemented strategic relationships with key accounts which propelled sales by $1.2 million yearly.
Harnessed customer insights and data analytics to generate a new pricing strategy, driving a 30% increase in profits.
Streamlined sales operations by bringing in CRM tools, resulting in an efficiency improvement of 25%. January 2016 - August 2019
Key Account Manager
Increased the company's retail presence by securing expanded distribution in key grocery accounts.
Managed P&L for major consumer products, reducing costs by 15% while maintaining sales volume.
Executed new trade marketing initiatives leading to 18% revenue growth in the FMCG category.
Amazon March 2013 - December 2015
Sales Associate
Increased customer satisfaction by 20% through effective sales techniques and excellent customer service.
Achieved consistent sales targets, hitting 100% of the quota each quarter.
Resume Worded Academic Center January 2017
Master of Business Administration - Marketing
Concentration in strategic customer development and relationship management
Resume Worded University May 2013
Bachelor of Business Administration - Sales and Marketing
Minor in Consumer Behavior
Dean's List: Top 10% of graduating class
Customer Relationship Management: Salesforce, Microsoft Dynamics 365, Pipedrive, Zoho CRM, vTiger, Highrise
Sales & Marketing Software: HubSpot, Google Analytics, Hootsuite, SEMrush, Canva, MailChimp
Project Management: Trello, Asana, Slack, MS Project, Basecamp, Zoho Projects
Digital Marketing: SEO, PPC, Content Marketing, Email Marketing, Social Media Marketing, Affiliate Marketing
Certifications: Certified Professional Sales Person (CPSP), Certified in Digital Marketing Pro from Digital Marketing Institute, HubSpot Inbound Marketing Certification
Projects: Developed and launched resume building app increasing user signups by 50% within 6 months
Leadership & Volunteering: Spearheaded a charity fund raising campaign contributing $50K towards children's education
Awards: Received President's Club award for achieving 120% of sales quota consistently across all quarters in 2019
Your Name
Key Account Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded May 2018 - Present
Key Account Manager
Boosted key account revenues by 32% with strategic customer relationship management interventions.
Revamped the forecasting process for customer demand using IRI, increasing quarterly retail predictions accuracy by 25%.
Designed a competitive analysis system, gaining insights into competitive pricing strategies and resulting in a 10% increase in market share.
Managed Nielsen-based data to guide shelf placement and promotion of FMCG, resulting in a 15% increase in in-store sales.
Implemented new CRM tools to enhance customer insight, improving the effectiveness of sales operations by 20%. January 2015 - April 2018
Sales Specialist
Exceeded annual sales revenue targets by 25% through an innovative sales management system.
Secured key account development by creating enduring relationships with high value customers.
Leveraged shopper marketing trends to increase average basket size by 20%.
Procter & Gamble June 2011 - December 2014
Sales Representative
Achieved 110% of sales quota consistently by delivering excellent customer service and employing effective selling techniques.
Resume Worded Institute March 2017
Certified Key Account Strategist
Coursework: Strategic Account Management, Negotiation Tactics and CRM Systems
Resume Worded University May 2011
Bachelor of Business Administration - Sales and Marketing
Concentration: Advertising & PR Strategy
Award: Dean's List 2010 (Top 10%)
Sales Skills: Account Management, Negotiation, Pipeline Development, Customer Relationship Management (CRM), Business Reporting, Contract Negotiation
Software Proficiency: Salesforce (Expert), MS Office Suite (Advanced), HubSpot CRM (Advanced), Zoho CRM (Intermediate), Tableau (Basic)
Certifications: Certified Sales Leadership Professional, Certified Key Account Strategist
Languages: English (Native), Spanish (Conversational), French (Basic)
Leadership & Volunteering: Led a team of 6 in a charity project raising over $10,000 for local homeless shelters
Awards: Procter and Gamble Excellence in Sales Award (2013), Top Sales Specialist at for Q2 2016
Trainings: Attended 'Developing a Sales Strategy for Your Business' workshop (2019), 'Art of Negotiating' webinar (2020)
Memberships: National Sales Network, Association for Key Account Management
Your Name
Sales Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded April 2017 - Present
Sales Manager
Oversaw a high-performing sales team, achieving 120% of the sales revenue target in the first quarter.
Spearheaded efforts to penetrate untapped markets, resulting in a 30% growth in revenue from new accounts.
Developed a unique marketing strategy to counter competitive threats, leading to a sales increase of 18% year-on-year.
Reduced customer acquisition costs by 15% through investigative analysis and smart budgeting.
Streamlined sales processes by implementing a new CRM system, leading to enhanced operational efficiency by 20%. December 2013 - March 2017
Account Executive
Surpassed revenue targets by 12% with a tailor-made account management plan.
Lowered cost-to-acquisition by 18% through data-driven customer insight.
Increased FMCG portfolio sales by 25% via proactive shopper marketing strategies.
Unilever June 2010 - November 2013
Sales Assistant
Maintained a 20% increase in sales of key consumer products through effective customer management.
Resume Worded University August 2010
Master of Business Administration - Sales Management
Concentrations in Consumer Behaviour and Marketing Strategies
Resume Worded Academic Center May 2009
Certified Professional Sales Person (CPSP)
Completed 6-month sales training course with emphasis on Relationship Selling and Customer Retention
Sales Tools: Salesforce, HubSpot CRM, LinkedIn Sales Navigator, CRM Dynamics, Zoho CRM, Microsoft Power BI
Sales Techniques: Rapport Building, Product Knowledge, Competitive Analysis, Direct Selling, B2B Sales, Closing Deals
Communication: Active Listening, Persuasive Speaking, Clear Writing, Constructive Feedback, Public Speaking, Non-Verbal Communication
Awards: Top Sales Award, Resume Worded (2021), Rising Star Award, (2016)
Certifications: LinkedIn Sales Navigator Certification (2017), Salesforce Certified Sales Cloud Consultant (2016)
Volunteering: Mentor, The Future Business Leader Foundation (2018 - Present)
Professional Development: Spin Selling Workshop (2019), Negotiation and Decision Making Strategies Course (2018)

How do I add skills to a Customer Development Manager resume?

Review the job posting closely.

Go through the Customer Development Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Consumer Products, Sales Management and Customer Insight are possible skills. These are skills you should try to include on your resume.

Add industry skills like Sales Operations and Key Account Development.

Add other common skills from your industry - such as Forecasting, IRI and Trade Marketing - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Competitive Analysis, Pricing Strategy and Account Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Customer Development Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Customer Development Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Customer Development Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Customer Development Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Customer Development Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Customer Development Manager Skills and Keywords to Include On Your Resume

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Customer Development Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Entry Level Customer Service Representative

Resume Example
Director of Customer Service

Resume Example
Business Development Representative

Resume Example
Business Development Manager

Resume Example
Business Development Executive

Resume Example
Business Development Associate

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Frequently Asked Questions

What are the top skills you should add to your Customer Development Manager resume?

On top Customer Development Manager resumes, skills like Consumer Products, Key Account Development, IRI, Forecasting, Trade Marketing, Sales Operations, Sales Management and Customer Insight appear most often.

Depending on the exact role you're applying to, skills like Pricing Strategy, Sales, Competitive Analysis, Retail and Account Management can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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