Care Manager

Care Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Care Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Healthcare Management
  • Nursing
  • Healthcare
  • Patient Safety
  • Hospitals
  • Quality Improvement
  • Home Care
  •  Find out what your resume's missing
  • Elder Care
  • Clinical Research
  • Healthcare Information Technology (HIT)
  • Acute Care
  • Nursing Education
  • Inpatient Care
  • Case Management
  • Program Development
  • Strategic Planning
  • Management
  • Cardiopulmonary Resuscitation (CPR)
  • Coaching
  • Social Services
  • Mental Health
  • Crisis Intervention
  • Electronic Medical Record (EMR)
  • Managed Care
  • Basic Life Support (BLS)
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Medicare
  • Community Outreach
  • Behavioral Health

  •   Show full list

Resume Skills: Medical Software

Resume Skills: Techniques

Resume Skills: Certifications

Resume Skills: Languages

Resume Skills: Case Management Software

Resume Skills: Communication Tools

Resume Skills: Documentation

Resume Skills: Medical Understanding

Resume Skills: Clinical

Resume Skills: Management and Leadership

Resume Skills: Technical

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Care Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Care Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Care Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2019 - Present
Senior Care Manager
Optimized a healthcare management system that improved patient safety by 35% while reducing hospital readmission rates by 15%
Implemented a comprehensive home care strategy that increased patient satisfaction by 50%
Led a team of healthcare professionals in delivering personalized elderly care, enhancing quality of life for over 100 patients
Spearheaded a quality improvement initiative that reduced treatment errors by 20%
Utilized healthcare information technology (HIT) to automate patient follow-ups, increasing efficiency by 25% January 2016 - May 2019
Care Manager
Oversaw nursing staff and ensured clinical research adherence, resulting in increased care quality and patient trust
Piloted a program development project for strategic planning of patient care, increasing coordination among healthcare staff by 40%
Directed acute care services for critical patients, leading to a 30% improvement in recovery rates
Mayo Clinic February 2012 - December 2015
Nursing Supervisor
Implemented inpatient care best practices, lowering patient complaints by 20%
Promoted case management efficiency, reducing patient wait times by 30%
Led CPR and emergency response training for nursing staff, improving response times by 15%
Resume Worded University June 2012
Master of Science - Nursing Management
Specialized coursework in Geriatric Management.
Resume Worded Institute January 2012
Certification - Registered Nurse (RN)
Completed intensive clinical rotations at key hospitals
Clinical Skills: Cardiopulmonary Resuscitation (CPR), Patient Assessment, Wound Care, Medication Administration, Infection Control
Management and Leadership: Team leadership, Resource Allocation, Regulatory Compliance, Care Plan Development
Technical Skills: Microsoft Office (Word, Excel, PowerPoint), Electronic Health Record (EHR) systems (eClinicalWorks, Cerner, Epic Systems)
Certifications: Certificate in Geriatric Care Management (2017), Advanced Cardiovascular Life Support (ACLS) Certification
Professional Associations: Member, American Nurses Association; Member, Care Manager Certified (CMC)
Volunteering: Volunteer Nurse, Doctors Without Borders (2015); Health Advisor, Community Elderly Care Program (2016 - Present)
Awards: Nurse of the Year Award, (2018)
Your Name
Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded July 2018 - Present
Senior Case Manager
Developed a comprehensive case management strategy, increasing patient follow-ups by 40%
Introduced a healthcare information technology system to improve data handling, boosting efficiency by 30%
Implemented a coaching program for patients dealing with chronic diseases, enhancing their quality of life
Aetna April 2015 - June 2018
Case Manager
Deployed a strategic plan that facilitated better social services for patients
Led a team in delivering mental health counseling services, thereby reducing patient distress levels by 25%
Managed a successful health education program that increased patient knowledge and awareness by 30%
American Red Cross January 2011 - March 2015
Social Worker
Advocated for patient rights, leading to a 20% increase in patient satisfaction
Arranged regular mental health awareness workshops resulting in improved community understanding and support
Resume Worded University March 2015
Master of Social Work (MSW)
Specialization in Clinical Social Work
Completed in-depth study on Case Management and Patient Advocacy
Resume Worded Academic Center June 2010
Certification in Case Management
Acquired key skills such as crisis management
Part-time study while working as a Social Worker
Case Management Software: MS Dynamic, CSM, ServiceNow, Easy Roster, CaseWorthy
Communication Tools: MS Teams, Zoom, Google Meet, Slack
Documentation: MS Office Suite, Google Suite, Adobe Acrobat, DocuSign
Medical Understanding: DSM-V, Control Substance, First Aid/CPR, Basic Life Support
Certifications: Certified medical administrative assistant (CMAA), Mental Health First Aid Certificate
Volunteering: Volunteer Social Worker at Local Homeless Shelter, Mentor for New Case Managers at Aetna
Awards: Employee of the Year for exemplary team collaboration (2020, Resume Worded)
Professional Associations: Member of National Association of Social Workers, Member of Case Management Society of America
Your Name
Patient Care Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE May 2017 - Present
Senior Patient Care Coordinator
Streamlined healthcare management protocols for efficient service delivery, leading to a 30% increase in patient turnaround
Spearheaded a quality improvement initiative that led to a 20% increase in patient safety
Facilitated cross-departmental collaboration, driving a 25% uplift in overall hospital service performance
Implemented advanced healthcare IT solutions to automate patient data processing, improving data accuracy by 35%
Cleveland Clinic January 2013 - April 2017
Patient Care Coordinator
Coordinated interdisciplinary care, reducing the recovery time for acute care patients by 20%
Led team providing home care services, enhancing daily living conditions for 50 elderly patients
Johns Hopkins Hospital October 2009 - December 2012
Nursing Assistant
Provided nursing assistance for inpatient care, resulting in a 15% increase in patient satisfaction
Assisted in developing a standardized nursing education program, improving the skills of 100+ nursing staff
Resume Worded Institute May 2017
Certified Case Management Nurse (CCMN)
Part-Time Certification Course Completed Concurrently with Role at
Resume Worded University Sept 2009
Bachelor of Science in Nursing (BSN)
Additional Coursework in Patient Care Coordination
Awards: Dean's List (Top 10%)
Medical Software: Epic Systems, Cerner, Meditech, Allscripts
Techniques: Patient Education, Care Planning Execution, Symptom Management, Interdisciplinary Collaboration
Certifications: Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS)
Languages: English (Native), Spanish (Conversational)
Leadership & Volunteering: Cleveland Clinic Annual 5K Run for Wellness (Organizing Committee Member, 2015 - 2017)
Professional Associations: Member, American Case Management Association (ACMA)
Projects: Implemented an efficient Patient Priority Rating Scale at, improving patient satisfaction by 25%
Awards: Employee of the Year (2019)

How do I add skills to a Care Manager resume?

Review the job posting closely.

Go through the Care Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Quality Improvement, Healthcare Management and Hospitals are possible skills. These are skills you should try to include on your resume.

Add industry skills like Nursing and Patient Safety.

Add other common skills from your industry - such as Elder Care, Home Care and Healthcare - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Mental Health, Program Development and Case Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Care Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Care Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Care Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Care Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Care Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Care Manager Skills and Keywords to Include On Your Resume

Care Manager Soft Skills

Here are common soft skills that appear on Care Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Team Building

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Care Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Health Care Risk Manager

Resume Example
Patient Care Coordinator

Resume Example
Home Care Coordinator

Resume Example
Patient Care Technician

Resume Example

Resume Example
Highlights (Free)

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Care Manager resume?

Here are some of the most popular skills we see on Care Manager resumes:

  • Healthcare Management
  • Nursing
  • Healthcare
  • Patient Safety
  • Hospitals
  • Quality Improvement
  • Home Care
  • Elder Care

How do resume skills compare between a Clinical Care Manager and a Healthcare Manager?

Popular skills we often see on resumes for Clinical Care Manager positions include:

  • Case Management
  • Mental Health
  • Crisis Intervention
  • Behavioral Health
  • Group Therapy
  • Psychotherapy
  • Mental Health Counseling
  • Healthcare

In comparison, skills we see on Healthcare Manager resumes include:

  • Healthcare Consulting
  • Healthcare Information Technology (HIT)
  • Managed Care
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Healthcare Industry
  • Medicare
  • Medicaid
  • Health Insurance

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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