Technical Support Manager
Similar Professions

Alternative Careers and Similar Jobs to a Technical Support Manager

As a Technical Support Manager, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.

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Similar Job Titles
  • Director Technical Support
  • Support Manager
  • Customer Service Support Manager
  • Technical Support Specialist
  • Technical Services Manager
  • Director Customer Support
  • Technical Support Engineer
  • Technical Manager
  • Global Support Manager
  • Support Engineer
  • Unlock all suggestions
    Alternative Careers
  • Information Technology Manager
  • Director Of Information Technology
  • System Administrator
  • System Engineer
  • Unlock all suggestions

    Similar Job Titles to a Technical Support Manager

    These job titles are similar to the Technical Support Manager role, and are often used interchangeably by companies. For example, some employers may refer to a Technical Support Manager as either a Director Technical Support or a Support Manager.

    Director Technical Support
     Fairly Similar Skills
    ★  Very Popular

    Skill Similarity

    72%

    A Director Technical Support shares 72% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Customer Relationship Management (CRM)
    Virtualization
    Business Process Improvement
    Voice over IP (VoIP)
    Contact Centers
    Servers
    Wireless Technologies
    Customer Experience

    Load more skills
    See all Director Technical Support skills
    Support Manager
     Fairly Similar Skills
    ★  Very Popular

    Skill Similarity

    74%

    A Support Manager shares 74% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Change Management
    Management
    Project Management
    Customer Service
    Engineering
    Continuous Improvement
    ITIL
    Leadership

    Load more skills
    Explore this career profile See all Support Manager skills
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    Customer Service Support Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    73%

    A Customer Service Support Manager shares 73% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Zendesk
    Customer Relationship Management (CRM)
    Customer Service Management
    Customer Satisfaction
    Account Management
    Customer Experience
    Business Process Improvement
    Operations Management

    Load more skills
    Explore this career profile See all Customer Service Support Manager skills
    Technical Support Specialist
     Very Similar Skills
     Growing

    Skill Similarity

    82%

    A Technical Support Specialist shares 82% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Windows
    Customer Service
    Linux
    Microsoft Access
    System Administration
    SQL
    Project Management
    MySQL

    Load more skills
    Explore this career profile See all Technical Support Specialist skills
    Technical Services Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    72%

    A Technical Services Manager shares 72% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Project Planning
    Project Management
    Contract Management
    IT Service Management
    Operations Management
    ITIL
    Change Management
    Management

    Load more skills
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    Director Customer Support
     Fairly Similar Skills
     Growing

    Skill Similarity

    59%

    A Director Customer Support shares 59% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Customer Relationship Management (CRM)
    Customer Experience
    Customer Satisfaction
    Professional Services
    Zendesk
    Customer Service Management
    Business Intelligence (BI)
    Operations Management

    Load more skills
    See all Director Customer Support skills
    Technical Support Engineer
     Very Similar Skills
     Growing

    Skill Similarity

    82%

    A Technical Support Engineer shares 82% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Load more skills
    Explore this career profile See all Technical Support Engineer skills
    Technical Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    64%

    A Technical Manager shares 64% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Load more skills
    Explore this career profile See all Technical Manager skills
    Global Support Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    63%

    A Global Support Manager shares 63% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Load more skills
    See all Global Support Manager skills
    Support Engineer
     Very Similar Skills
     Growing

    Skill Similarity

    80%

    A Support Engineer shares 80% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Load more skills
    Explore this career profile See all Support Engineer skills

    Alternative Careers and Related Jobs For a Technical Support Manager

    Here is a list of possible career transitions and similar professions a typical Technical Support Manager often moves into, within or outside their industry.

    Information Technology Manager
     Fairly Similar Skills
     Growing

    Skill Similarity

    73%

    An Information Technology Manager shares 73% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    IT Management
    Network Administration
    System Administration
    SQL
    ITIL
    IT Service Management
    IT Strategy
    Virtualization

    Load more skills
    Explore this career profile See all Information Technology Manager skills
    Director Of Information Technology
     Fairly Similar Skills
     Growing

    Skill Similarity

    68%

    A Director Of Information Technology shares 68% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    IT Strategy
    IT Management
    Information Technology
    IT Service Management
    Business Analysis
    Solution Architecture
    Business Process
    Strategy

    Load more skills
    Explore this career profile See all Director Of Information Technology skills
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    System Administrator
     Fairly Similar Skills
     Growing

    Skill Similarity

    59%

    A System Administrator shares 59% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    System Administration
    Domain Name System (DNS)
    Servers
    Dynamic Host Configuration Protocol (DHCP)
    VMware
    Windows
    Linux
    Network Administration

    Load more skills
    Explore this career profile See all System Administrator skills
    System Engineer
     Fairly Similar Skills
     Growing

    Skill Similarity

    59%

    A System Engineer shares 59% of core skills with a Technical Support Manager.

    Skills to develop to transition to this role

    Virtualization
    VMware
    Systems Engineering
    Microsoft Exchange
    ITIL
    Powershell
    Linux
    VMware vSphere

    Load more skills
    Explore this career profile See all System Engineer skills

    High Value Skills to Build as a Technical Support Manager

    If you're a Technical Support Manager and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.

    We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Technical Support Manager. Building these skills will set you up for the most number of the above careers.

    • Customer Relationship Management (CRM)
    • Virtualization
    • Business Process Improvement
    • Voice over IP (VoIP)
    • Contact Centers
    • Servers
    • Wireless Technologies
    • Customer Experience
    • Change Management
    • Management
    • Project Management
    • Customer Service
    • Engineering
    • Continuous Improvement
    • ITIL
    • Leadership
    • Zendesk
    • Customer Service Management
    • Customer Satisfaction
    • Account Management

    Word Cloud of Skills to Build as a Technical Support Manager

    Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.

    Frequently Asked Questions

    What skills do you need to be an Information Technology Manager?

    Some skills that are common for a Technical Support Manager transitioning into an Information Technology Manager role are IT Management, Network Administration, System Administration, SQL, ITIL, IT Service Management, IT Strategy and Virtualization.

    What are the skills required to become a System Administrator?

    The most in-demand skills you need to become a System Administrator are:

    • System Administration
    • Domain Name System (DNS)
    • Servers
    • Dynamic Host Configuration Protocol (DHCP)
    • VMware
    • Windows
    • Linux
    • Network Administration

    What are examples of professions that are similar to a Technical Support Manager?

    Below are the most common career transitions for a Technical Support Manager

    • System Engineer
    • Information Technology Manager
    • System Administrator
    • Director Of Information Technology

    What are the best jobs for a former Technical Support Manager?

    It's common for a Technical Support Manager to become a Director Of Information Technology, Information Technology Manager, System Engineer or System Administrator.

    What are some job titles that are similar to a Technical Support Manager?

    Jobs related to a Technical Support Manager are Director Customer Support, Technical Support Specialist, Technical Support Engineer, Technical Services Manager, Customer Service Support Manager, Technical Manager, Global Support Manager and Support Engineer.

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