Here are the keywords and skills that appear most frequently on recent Service Project Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Add keywords directly into your resume's work experiences, education or Skills section.
Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.
Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.
Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.
The following word cloud highlights the most popular keywords that appear on Service Project Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.
Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.
At first, it might seem intimidating to apply for project manager jobs with little to no prior experience in this line of work. But if you have a strong academic history and the skills to succeed as a project manager, you can break into this field. Use your resume to highlight projects you worked on in school, extracurricular activities, and any other experiences where you had to use skills such as problem solving and organization.
On an entry-level resume, leading with your educational history can put your strengths in the forefront - especially if you excelled in school. If you had a high GPA or academic honors, it’s great to mention those here, as well as any coursework or projects you did that could be relevant for project management.
Even if you don’t have an extensive work history, you’ve likely done internships, community service, and other projects that show who you are and where your strengths lie. Extracurricular activities can also tell recruiters that you’re driven, ambitious, and actively involved in your community.
As a senior project manager, you won’t only be managing projects; you’ll likely also be managing other members of your team. To get this kind of job, you’ll need to show that you have leadership capabilities along with the experience and expertise of a senior-level professional. Your work history should highlight any management or leadership roles you’ve held in the past, in addition to any previous achievements managing projects.
If you’ve been working in project management for many years, you’ll have a lot of work history to show for it. Leading with this section places the emphasis on your experience and all that you’ve learned from it.
Being promoted shows that you achieved a high level of excellence and that you’ve been regarded as a top performer with past employers. This resume includes an example of a promotion, which demonstrates leadership and professional growth.
Technical project management jobs often require you to have a background in IT, engineering, or another tech-related field. If you’re pursuing one of these positions, you’ll want to use your resume to highlight your technical expertise as well as your project management experience. This resume template will show you how to do just that.
This resume effectively showcases prior work history with examples of both project management and technical experience. A work history like this one clearly demonstrates that you have the right blend of skills to succeed in a technical project manager role.
As much as possible, when talking about your accomplishments, you should mention the specific results that you achieved through your actions. This resume template is filled with quantifiable results (e.g. increased ROI and reduced onboarding time for new hires) that show the impact you had at your previous workplace.
Marketing project managers collaborate closely with the marketing department of a business. If you’re seeking a job as a marketing project manager, use a resume similar to this template to highlight your skills and experience in fields such as marketing, journalism, or communication.
Describing your accomplishments with strong verbs like “led”, “coached” and “designed” shows that you have taken an active role in your success - something any potential employer will be glad to see.
In this resume template, the skills and education sections complement the work experience. Mentioning personal projects and achievements outside of work can also help you come across as a well-rounded individual.
When applying for a customer service role, it’s important to show the recruiter that you have the required skills and knowledge for the job. You should highlight work experience that is relevant for the role, like in the given resume, which includes three instances of past work experience in a customer service capacity. It’s okay if you don’t have over 8 years of experience in customer service -- you can also highlight your experience in your skills and in your education section.
The first bullet of each section has a strong action verb accompanied by a measurable outcome, i.e. “exceeded sales target by 18%”, “achieved a 100% customer approval”, and “greeted 100+ daily guests”. These bullets clearly communicate that the applicant is not only well-versed in customer service, but that they can deliver results that are beneficial to the company. You should include as many numerical examples like these as you can, since hiring managers often skim resumes for such measures of proof.
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills. They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one. Try to list out all the qualities you can think of that a good customer service representative would have and highlight them in your resume. For example, this applicant highlights a very important skill -- communication -- showing that they received an M.S. in Communications and a Minor in Public Speaking. They also highlight their skill in Customer Satisfaction. What other customer service skills can you see that they highlight?
When applying for a customer service manager role, keep in mind what differentiates a manager from a representative. A customer service manager must not only be adept at prioritizing customer satisfaction and needs, but also at strategizing and implementing operational improvements to ensure a smooth and painless customer journey. They should be confident in leadership roles and understand how to manage and motivate a team of customer service representatives. This resume highlights the applicant’s experience in exactly those areas.
Customer service managers aren’t simply managing customers -- they’re also managing a team of representatives and ensuring that they function like a well-oiled machine. If you’re applying for a customer service manager level role, it’s important to call attention to your capacity for leading such a team. This applicant does so in the bullet points of their work experience and also includes quantifiable metrics, noting that they enhanced team performance and increased team efficacy rate by 15%, with higher job satisfaction reported amongst staff.
When applying to a senior level role such as this one, you should make sure to convey the impact of your contributions in your work experience. This applicant has numeric metrics in practically every line of their work experience, with detailed descriptions of their role and responsibilities in organizing, enhancing, or facilitating customer satisfaction (e.g. providing 7 innovative ideas, 3 of which are implemented and successful; organized meetings...with a 95% success rate on new client projects)
Some effective Service Project Manager skills you can add to your resume include:
While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.
It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.
Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.
