Network Support Engineer

Network Support Engineer Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Network Support Engineer job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Network Administration
  • Cisco Systems Products
  • Networking
  • Firewalls
  • Network Engineering
  • Troubleshooting
  • Internet Protocol Suite (TCP/IP)
  •  Find out what your resume's missing
  • Switches
  • Virtual Private Network (VPN)
  • Routers
  • Network Security
  • Border Gateway Protocol (BGP)
  • Wide Area Network (WAN)
  • Technical Support
  • Active Directory
  • Routing
  • Windows Server
  • Open Shortest Path First (OSPF)
  • Routing Protocols
  • Cisco IOS
  • Switching
  • VLAN
  • EIGRP
  • Cisco Routers

  •   Show full list

Resume Skills: Systems

Resume Skills: Protocols

Resume Skills: Cloud Technologies

  • Windows Server
  • Linux
  • AWS
  • Google Cloud
  • Microsoft Azure
  • VMware
  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)
  • Virtualization (VMware, Hyper-V)
  •  Match your resume to these skills

Resume Skills: Networking

  • BGP
  • OSPF
  • EIGRP
  • MPLS
  • VRF
  • VLAN
  • Trunking
  • Etherchannel
  • GLBP
  • VRRP
  • HSRP
  • Cisco Networking
  • Juniper Networks
  • Network Security
  • Network Protocols
  • LAN/WAN
  • VPN
  • LAN
  • WAN
  • Firewalls
  • TCP/IP
  • DNS
  • DHCP
  • Ethernet
  • VoIP
  • QoS
  •  Match your resume to these skills

Resume Skills: Tools

Resume Skills: Network Design and Troubleshooting

Resume Skills: Software & Mission-Critical Applications

Resume Skills: Hardware and Software

Resume Skills: Network Security

Resume Skills: Programming

Resume Skills: Hardware/Software

Resume Skills: Troubleshooting

Resume Skills: Languages

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Network Support Engineer Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Network Support Engineer Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Network Support Engineer
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2017 - Present
Senior Network Support Engineer
Designed and implemented a highly scalable network using BGP, reducing enterprise-wide downtime by 78%
Led a team to upgrade the corporate Wide Area Network (WAN), resulting in a 40% increase in network performance and reliability
Analyzed and revamped network security protocols using firewalls and VPNs, leading to a 60% decrease in security breaches
Troubleshot and resolved 90% complex network issues within SLA timelines, resulting in increased customer satisfaction ratings
Developed a routing scheme utilizing OSPF, which optimized network efficiency by 35%
Cisco Systems January 2015 - May 2017
Network Engineer
Installed, configured, and maintained Cisco IOS networking hardware, resulting in a reliable network uptime of 99.9%
Effectively managed Active Directory services for a network of over 2000 workstations, driving user efficiency by 20%
Utilized advanced knowledge in TCP/IP to develop IP addressing and subnetting plans for a new office set-up, which improved network security and speed
Coached.com March 2013 - December 2014
Junior Network Administrator
Performed daily maintenance and checks on network switches and routers, minimizing network outages by 60%
Assisted in managing and supporting Windows Server environments, ensuring optimal server performance
Gained exposure to dealing with network troubleshooting and technical support, reducing ticket resolution time by 15%
EDUCATION
Resume Worded Institute June 2017
Certification in Network and System Administration
Gained proficiency in identifying and mitigating network-related issues.
Resume Worded University February 2013
Bachelor of Science in Computer Engineering
Specialization in computer networks
Award: Intel Engineering Fellowship (Top 5 recipients in class)
SKILLS
Networking: Cisco Networking, Juniper Networks, Network Security, Network Protocols, LAN/WAN, VPN
Operating Systems: Linux, Windows Server, Unix, File System Management
Programming: Python (Intermediary), JavaScript (Intermediary), Shell Scripting (Basic), SQL (Intermediary)
Tools: Wireshark, Nessus, Nmap, SPLUNK, Cisco Packet Tracer, Network Simulator 3(NS3)
OTHER
Certifications: Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Solutions Architect Expert
Professional Associations: Active member of Association of Network Professionals, Engaged contributor to Open Networking Foundation
Projects: Design and implementation of secure enterprise network for non-profit organization. Resulted in 20% performance increase.
Volunteering: Worked with Coding for All, a not-for-profit organization,that aimed to teach coding to underprivileged children
Your Name
Network Operations Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Amazon November 2017 - Present
Senior Network Operations Specialist
Managed network infrastructure for a large-scale deployment that saw a 35% improvement in network availability
Diagnosed and resolved high-impact service issues, minimizing instances of downtime by 20%
Redesign of Network Routing protocols structure helped improve traffic flow by 25% and decreased latency
Worked on proactive maintenance leading to prevention of 70% networking issues before they impacted business operations
Coordinated with cross-functional teams for large-scale networking projects resulting in seamless transition and minimal disruption of services
Coached.com May 2015 - October 2017
Network Operations Engineer
Instituted automation measures resulting in 30% reduction of manual troubleshooting
Increased network reliability by 45% by implementing effective network update and upgrade strategies
Optimized bandwidth usage, reducing unnecessary traffic by 30% and increasing network speed
Resume Worded June 2013 - April 2015
Network Support Technician
Maintained all company routers and switches, reducing networking issues by 40%
Played a pivotal role in transitioning the office to a new VPN protocol, improving network security by 25%
Implemented new user training program that decreased help desk tickets by 15%
EDUCATION
Resume Worded University June 2015
Master of Science - Network Engineering
Focused on TCP/IP, DNS, VPN - key protocols for Network Operations. GPA: 3.9/4.0
Resume Worded Institute August 2013
Bachelor of Science - Information Technology
Specialized in Networking & Communications, Network Security
Honors: Graduated Cum Laude, Dean's List 2013 (Top 5%)
SKILLS
Networking Tools: BGP, OSPF, EIGRP, MPLS, VRF, VLAN, Trunking, Etherchannel, GLBP, VRRP, HSRP
Hardware and Software: Cisco IOS/IOS XR, JunOS, Dell PowerConnect, Cisco Catalyst/Nexus series, F5 load balancers
Network Security: Firewall (Palo Alto), IPS/IDS, DDoS mitigation (Arbor Pravail), Anti-virus (Symantec, McAfee)
Cloud Technologies: Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Virtualization (VMware, Hyper-V)
OTHER
Certifications: Cisco Certified Network Professional (CCNP), Microsoft Certified: Azure Solutions Architect Expert
Awards: Amazon’s Employee Excellence Award (2020), Coached.com’s Rising Star Award (2016)
Leadership & Volunteering: Mentorship Program - Network Technician apprenticeship at Resume Worded Institute (2018-2019)
Projects: Created a highly secure, scalable private cloud infrastructure for a startup company to accommodate high-traffic e-commerce site

How do I add skills to a Network Support Engineer resume?

1
Review the job posting closely.

Go through the Network Support Engineer posting you're applying to, and identify hard skills the company is looking for. For example, skills like Cisco Systems Products, Internet Protocol Suite (TCP/IP) and Networking are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Network Engineering and Troubleshooting.

Add other common skills from your industry - such as Firewalls, Network Administration and Switches - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Switching, Cisco IOS and Routing - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight technical and engineering skills.

It's important to show hiring managers your technical experience, whether that's in your previous Network Support Engineer roles or other experiences. Try to emphasize your technical and engineering experience through your bullet points.

5
Highlight any software engineering or development experience.

Programming and software development are common skill sets for Network Support Engineer roles, so try to highlight related accomplishments in your summary, work experience or skills sections.

6
Use the exact job title.

Try to add the exact job title, Network Support Engineer, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Network Support Engineer Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Network Support Engineer job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Network Support Engineer Skills and Keywords to Include On Your Resume

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Network Support Engineer Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
UX Engineer (Usability Engineer)


Resume Example
IT Network Administrator


Resume Example
Junior Network Administrator


Resume Example
Entry Level Network Administrator


Resume Example
Senior Network Engineer


Resume Example
Wireless Network Engineer


Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Network Support Engineer resume?

Some effective Network Support Engineer skills you can add to your resume include:

  • Network Administration
  • Cisco Systems Products
  • Networking
  • Firewalls
  • Network Engineering
  • Troubleshooting
  • Internet Protocol Suite (TCP/IP)
  • Switches

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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