Application Support Engineer

Application Support Engineer Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Application Support Engineer job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Application Support
  • Technical Support
  • SQL
  • Windows Server
  • Active Directory
  • Linux
  • Microsoft SQL Server
  • Troubleshooting
  • Unix
  • ITIL
  • Git
  • Databases
  • XML
  • Java
  • Powershell
  • HTML
  • Python (Programming Language)
  • Windows
  • System Administration
  • Jira
  • JavaScript
  • MySQL
  • Amazon Web Services (AWS)
  • Shell Scripting
  • Integration
  • Servers
  • C#
  •   Show full list

Resume Skills: Programming

  • Java
  • Python
  • C++
  • SQL
  • .NET
  • JavaScript
  • C
  • C#
  • Bash
  • PowerShell
  • Ruby

Resume Skills: Tools & Platforms

  • Linux
  • Windows Server
  • Docker
  • Kubernetes
  • AWS
  • Azure
  • Jenkins
  • Git

Resume Skills: Web Technologies

  • HTML
  • CSS
  • JavaScript
  • AJAX
  • RESTful Services
  • Web API's
  • Node.js
  • React.js
  • AngularJS

Resume Skills: Databases

  • Oracle
  • IBM DB2
  • MySQL
  • PostgreSQL
  • SQL Server
  • MongoDB
  • Oracle Database
  • NoSQL

Resume Skills: Software

  • Eclipse
  • MS Visual Studio
  • Git
  • SVN
  • Jenkins

Resume Skills: Operating Systems

  • Windows Server (2016, 2019, 2022)
  • Linux (Red Hat, Debian)
  • Unix
  • Windows Server (2008, 2012, 2016)
  • CentOS
  • Ubuntu
  • Cisco IOS
  • Windows
  • Linux
  • macOS
  • UNIX

Resume Skills: Networking

  • TCP/IP
  • VPN
  • DHCP
  • DNS
  • Wi-Fi
  • Ethernet
  • subnetting
  • VoIP

Resume Skills: Cloud Platforms

  • AWS (EC2, S3, RDS, EBS)
  • Microsoft Azure
  • Google Cloud Platform

Resume Skills: Automation & Scripting

  • PowerShell
  • Python
  • Bash
  • Ansible
  • Puppet
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Application Support Engineer Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Application Support Engineer Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Application Support Engineer
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
IBM May 2019 - Present
Senior Application Support Engineer
Spearheaded the deployment of streamlined Windows Server configurations, increasing uptime by 17% and contributing to a reduction in customer complaints
Successfully troubleshooted complex Microsoft SQL Server issues, reflecting in a 30% decrease in server-related support tickets
Introduced automated processes using Powershell which resulted in a 25% increase in department productivity
Deployed and managed Active Directory updates for over 500 workstations, leading to a 15% reduction in user-access issues
Conducted regular ITIL management workshops, leading to 95% satisfaction rating among the team
Oracle December 2015 - April 2019
Applications Engineer
Pioneered a new HTML syntax cleanup tool resulting in cleaner codebase, reducing front-end bugs by 43%
Implemented a new Jira workflow system across the team, increasing issue tracking efficiency by 37%
Performed efficient Troubleshooting on Unix-based systems and applications, decreasing system downtimes by 25%
Resume Worded June 2013 - November 2015
Technical Support Specialist
Built and maintained a knowledge base for common technical issues, reducing support ticket resolution time by 20%
Assisted with the Migration of company databases to cloud, resulting in a 40% improvement in data retrieval times
EDUCATION
Resume Worded Institute June 2019
Certification in Advanced Java and SQL
Part-time certification course during tenure at IBM
Resume Worded University May 2013
Master of Science - Computer Engineering
Specialization in Application Development and Technical Support
SKILLS
Programming: Java, Python, C++, SQL, .NET, JavaScript
Web Technologies: HTML, CSS, JavaScript, AJAX, RESTful Services, Web API's
Databases: Oracle, IBM DB2, MySQL, PostgreSQL, SQL Server
Software: Eclipse, MS Visual Studio, Git, SVN, Jenkins
OTHER
Certifications: Agile Scrum Certification, ITIL V3 Foundation Certification
Leadership & Volunteering: Mentor at Code for Good, Volunteer at Computer Science Teachers Association
Projects: Developed a customizable Ticket App for Internal Issue Tracking at Resume Worded, Lead a team for automation of test cases at Oracle
Your Name
IT Support Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Microsoft February 2018 - Present
Lead IT Support Analyst
Leveraged SQL queries to maintain data integrity, resulting in decreased data anomalies by 22%
Transformed Windows system administration, leading to a system-wide response time improvement of 15%
Enhanced network performance by optimizing LAN/WAN and ensuring dependable connectivity across the entire organization, resulting in 99% uptime across all branch locations
Coached.com October 2014 - January 2018
Support Engineer II
Assisted in developing an automated ticketing system using Java, improving support operations response time by 35%
Coordinated a seamless transition of network infrastructure from Python to JavaScript, increasing customer satisfaction levels by 18%
Applied advanced troubleshooting to complex application issues, reducing escalations to the Application Development team by 20%
Dell November 2011 - October 2014
IT Support Specialist
Identified and resolved network connectivity issues promptly, improving call resolution time by 15%
Implemented XML based protocols that lead to 25% efficiency in API communications
EDUCATION
Resume Worded Institute April 2018
Certification in IT Management & Leadership
Specialization in strategic planning and IT governance
Resume Worded University June 2011
Bachelor's degree in Computer Science
Minor in Information Systems
Awards: Dean's List 2010 (Top 10%)
SKILLS
Operating Systems: Windows Server (2016, 2019, 2022), Linux (Red Hat, Debian), Unix
Networking: TCP/IP, VPN, DHCP, DNS, Wi-Fi, Ethernet
Programming: Python, Java, C, C++, C#, Bash, PowerShell
Databases: SQL Server, Oracle, MySQL
OTHER
Certifications: CompTIA A+ Certification, Microsoft Certified: Azure Administrator Associate
Volunteering: Support IT needs for local non-profit organizations
Projects: Developed an efficient ticketing system for IT related concerns in Coached.com which improved response times by 20%
Your Name
System Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Amazon December 2020 - Present
Cloud Systems Administrator
Administered and troubleshooted Windows and Linux cloud environments handling over 1,000 virtual machines, ensuring 99.5% uptime
Managed large datasets in a cloud environment using SQL, reducing processing time by an average of 10%
Automated software installations and upgrades using Python and Powershell scripts reducing manual errors by 40%
Developed and improved system monitoring tools in Java, reducing undetected system hiccups by 35%
Standardized ITIL processes for cloud transitions, resulting in a 20% faster migration process
Resume Worded March 2016 - November 2020
Windows System Administrator
Transformed the Active Directory structure, reducing object search times by 50%
Efficiently managed the task of system updates with minimal downtime, achieving a company-wide 98% update success rate
Spearheaded the implementation of system-wide Git version control, improving code quality by 20%
Adobe August 2013 - January 2016
Junior System Administrator
Implemented secure file transfer protocols leading to a 30% decrease in data breaches
Enhanced data recovery time by 15% through installation and configuration of backup and recovery solutions
EDUCATION
Resume Worded Institute August 2020
Certified Microsoft Systems Engineer (MCSE)
Specialization in Windows Server 2016
Resume Worded University May 2013
Bachelor of Science in Computer Science
Specialization in Network Systems
Honors: Cum Laude (Top 5% of class)
SKILLS
Operating Systems: Windows Server (2008, 2012, 2016), CentOS, Ubuntu, Cisco IOS
Cloud Platforms: AWS (EC2, S3, RDS, EBS), Microsoft Azure, Google Cloud Platform
Networking: TCP/IP, subnetting, VPN, VoIP, DNS, DHCP
Automation & Scripting: PowerShell, Python, Bash, Ansible, Puppet
OTHER
Certifications: AWS Certified SysOps Administrator (2021), CCNA Routing and Switching (2017)
Leadership & Volunteering: Co-organizer, Local SysAdmin Meetup Group - promoting skill-sharing and networking.
Projects: Developed an open-source system monitoring tool using Python, made available on GitHub.
Continuing Education: Regularly attend training and workshops on emerging IT trends, cloud technologies, and cybersecurity.

How do I add skills to an Application Support Engineer resume?

1
Review the job posting closely.

Go through the Application Support Engineer posting you're applying to, and identify hard skills the company is looking for. For example, skills like Windows Server, Linux and Application Support are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Troubleshooting and SQL.

Add other common skills from your industry - such as Technical Support, Active Directory and Microsoft SQL Server - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like C#, Powershell and Jira - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Highlight technical and engineering skills.

It's important to show hiring managers your technical experience, whether that's in your previous Application Support Engineer roles or other experiences. Try to emphasize your technical and engineering experience through your bullet points.

5
Highlight any software engineering or development experience.

Programming and software development are common skill sets for Application Support Engineer roles, so try to highlight related accomplishments in your summary, work experience or skills sections.

6
Use the exact job title.

Try to add the exact job title, Application Support Engineer, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Application Support Engineer Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Application Support Engineer job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Application Support Engineer Skills and Keywords to Include On Your Resume

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Application Support Engineer Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What skills should you add to an Application Support Engineer resume?

On top Application Support Engineer resumes, skills like Application Support, Technical Support, SQL, Windows Server, Active Directory, Linux, Microsoft SQL Server and Troubleshooting appear most often.

Depending on the exact role you're applying to, skills like Unix, Powershell, C#, Jira and Integration can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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