Vice President Client Services

Vice President Client Services Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Vice President Client Services job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Client Services
  • Strategy
  • Financial Services
  • Account Management
  • Customer Relationship Management (CRM)
  • Integrated Marketing
  • Business Development
  •  Find out what your resume's missing
  • Marketing Strategy
  • Risk Management
  • Strategic Partnerships
  • Digital Strategy
  • Digital Marketing
  • Equities
  • Business Relationship Management
  • Banking
  • Portfolio Management
  • Online Marketing
  • Investments
  • Business Process Improvement
  • Client Relations

  •   Show full list

Resume Skills: Leadership

  • Team Leadership
  • Performance Reviews
  • Hiring & Training
  • Project Management
  • Change Management
  • Business Analysis
  • Strategic Planning
  • Budget Management
  • Project Coordination
  •  Match your resume to these skills

Resume Skills: Customer Relationship Management (CRM) Platforms

Resume Skills: Data Visualization Tools

Resume Skills: Project Management Tools

Resume Skills: Language Proficiency

Resume Skills: Client Relationship Management

Resume Skills: Business Strategy & Implementation

Resume Skills: Technical Proficiency

Resume Skills: CRM Tools

Resume Skills: Strategic Sales Tools

Resume Skills: Business Finance Tools

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Vice President Client Services Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Vice President Client Services Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Vice President Client Services
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2019 - Present
Director of Client Services
Led a team of 10 client services representatives, improving client satisfaction rates by 35%
Developed and implemented a comprehensive client relationship management process, resulting in minimized customer churn by 20%
Increased client portfolio by 45% through strategic negotiation and efficient business development
JPMorgan Chase June 2015 - December 2018
Senior Manager, Client Relations
Managed the banking relationship with top 50 clients, leading to an average account growth of 30%
Implemented risk management tactics to reduce account volatility by 25%
Cultivated strategic partnerships leading to a growth in client base by 20% April 2012 - May 2015
Account Executive
Streamlined communication, leading to improved customer relationship management and a 15% boost in client retention
Increased annual sales by 35% by targeting potential leads through integrated marketing strategies
Resume Worded University May 2012
Master of Business Administration (MBA) - Strategy and Leadership
Specialization in Corporate Communication
Resume Worded Institute May 2010
Bachelor of Business Administration (BBA) - Customer Relationship Management
Graduated Top 10% of Class
Dean's List Recipient 2008-2010
Client Relationship Management: Strategic Client Development, Conflict Resolution, Client Retention, Cross-Selling/Up Selling, Executive Relationships, CRM Software
Leadership & Management: Team Leadership, Performance Reviews, Hiring & Training, Project Management, Change Management, Business Analysis
Business Strategy & Implementation: Data-Driven Decision Making, Market Analysis, Strategic Planning, Business Modeling, Financial Analysis, Negotiation Skills
Technical Proficiency: MS Office Suite (Advanced), Google Workspace (Advanced), Salesforce (Expert), HubSpot (Proficient), Tableau (Proficient), Asana (Proficient)
Certifications: Certified Customer Experience Professional (CCXP), Strategic Relationship Management Certificate
Professional Affiliations: Member of Customer Experience Professionals Association (CXPA), Active Member of Association for Financial Professionals (AFP)
Publications: Co-Author: 'Building Effective Relationships: An Insider’s Guide to Client Management' published in The Journal of Business Strategy
Volunteering: Fundraising Coordinator - 'Help the Children' Non Profit Organization, Mentor - 'Young Entrepreneurs Academy'
Your Name
Director of Client Services
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2018 - Present
Manager of Client Strategy
Developed and implemented strategic initiatives, improving overall client services by 30%
Led a team of 8 members to achieve the highest client satisfaction rates in the company history at 90%
Increased revenue by $3M through effective account management and negotiation skills
Morgan Stanley January 2014 - February 2018
Sales Account Manager
Implemented a business process improvement plan leading to a boost in sales by 25%
Efficiently managed a portfolio of over 100 key clients, resulting in a growth of investments by $2M
Built and nurtured relationships with top-tier clients improving retention rate by 15% April 2010 - December 2013
Sales Representative
Achieved and surpassed sales targets by 30% through effective online marketing strategies
Negotiated and secured long-term agreements with 3 major clients, bringing in annual sales of $500K
Resume Worded Academic Center March 2018
Executive Master of Business Administration (EMBA)
Focused on Advanced Strategy, CRM and Leadership Skills
Resume Worded University May 2010
Bachelor of Business Administration (Finance Major)
Graduated Magna Cum Laude
Volunteer Tutor for Business Ethics course
CRM Tools: Salesforce, Zoho CRM, HubSpot, Microsoft Dynamics, Oracle CRM, SAP CRM
Leadership Skills: Strategic Planning, Budget Management, Team Leadership, Project Coordination
Strategic Sales Tools:, LinkedIn Sales Navigator, Leadfeeder, Gong, Outreach, Yesware
Business Finance Tools: QuickBooks, IBM Cognos, Tableau, Microsoft Office Suite (Excel, Word, PowerPoint)
Certifications: Certified Professional Sales Person (CPSP), Certified Sales Leadership Professional (CSLP)
Leadership & Volunteering: Selected for the Resume Worded Leadership Development Program, Voluntary Financial Advisor for Small Businesses
Awards: Sales Excellence Award at, Sales Team Lead of the Year at Morgan Stanley
Your Name
Senior Manager, Client Relations
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2020 - Present
Client Relationship Manager
Managed business relations with top-tier clients, increasing account growth by 50%
Implemented a successful digital strategy which improved client communication and led to a 10% increase in customer satisfaction rates
Contributed to the development of business strategies leading to an increase in annual sales by $1M
Bank of America January 2016 - May 2020
Account Manager
Facilitated portfolio management for high-profile clients, resulting in an investment growth of $5M
Used effective marketing strategies to acquire 5 major clients, contributing to a growth in the client base by 20%
Implemented a unique client relations strategy, leading to a 10% improvement in client retention June 2012 - December 2015
Customer Service Representative
Worked closely with sales team to upsell product features, resulting in an increase in sales by 25%
Serve 100+ customers daily, delivering a consistent client satisfaction rate of 90%
Resume Worded Institute June 2016
Master's in Business Administration (MBA) - Finance
Completed with a specialization in Client Relations and Account Management
Resume Worded University May 2012
Bachelor of Commerce - Marketing
Award: Dean's List 2010
Part-time whilst working at, showing ability to manage work and studies concurrently
Customer Relationship Management (CRM) Platforms: Salesforce, Zoho CRM, HubSpot, Microsoft Dynamics 365, Pipedrive, SAP CRM
Data Visualization Tools: Tableau, Power BI, Google Data Studio, QlikView, D3.js
Project Management Tools: Trello, Asana, Jira, Notion,, Microsoft Teams
Language Proficiency: English (Native), Spanish (Fluent), German (Intermediate)
Certifications: Certified Customer Experience Professional (CCXP), Professional Certified Marketer (PCM)
Professional Affiliations: Active member of American Management Association & AMA Customer Experience community
Leadership & Volunteering: Mentor for Rising Leaders Youth Development Program, Volunteer at Local Food Bank
Projects: Revamped client onboarding process at Bank of America improving customer satisfaction by 35%

How do I add skills to a Vice President Client Services resume?

Review the job posting closely.

Go through the Vice President Client Services posting you're applying to, and identify hard skills the company is looking for. For example, skills like Business Development, Marketing Strategy and Strategy are possible skills. These are skills you should try to include on your resume.

Add industry skills like Account Management and Client Services.

Add other common skills from your industry - such as Integrated Marketing, Customer Relationship Management (CRM) and Financial Services - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Digital Strategy, Business Process Improvement and Online Marketing - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Emphasize your communication skills.

Communication is often an important component of the role of a Vice President Client Services, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

Use the exact job title.

Try to add the exact job title, Vice President Client Services, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Vice President Client Services Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Vice President Client Services job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Vice President Client Services Skills and Keywords to Include On Your Resume

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Vice President Client Services Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What skills should you add to a Vice President Client Services resume?

On top Vice President Client Services resumes, skills like Client Services, Strategy, Financial Services, Account Management, Customer Relationship Management (CRM), Integrated Marketing, Business Development and Marketing Strategy appear most often.

Depending on the exact role you're applying to, skills like Digital Strategy, Online Marketing, Business Process Improvement, Portfolio Management and Risk Management can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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