Retail Associate

Retail Associate Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Retail Associate job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Retail Sales
  • Retail
  • Customer Service
  • Sales
  • Microsoft Access
  • Social Media
  • Merchandising
  • Cashiering
  • Research
  • Adobe Photoshop
  • Inventory Management
  • Marketing
  • Visual Merchandising
  • Fashion
  • Cash Handling
  • Adobe Illustrator
  • Adobe InDesign
  •   Show full list

Resume Skills: Management and Training

  • Inventory Management
  • Store Visuals
  • Profit & Loss Management
  • Hiring & Training Staff
  • Vendor Relationship Management
  • Policy Enforcement
  • Organizational Skills
  • Staff Training
  • Scheduling
  • Team Leadership

Resume Skills: Retail Operations

  • Loss Prevention
  • Stock Management
  • Merchandising
  • Visual Display
  • Pricing
  • Inventory Control

Resume Skills: Customer Service

  • Problem Resolution
  • Client Relations
  • Communication
  • Product Knowledge
  • Complaint Handling
  • Cross-selling and Up-selling
  • Conflict Resolution
  • Leveraging CRM
  • Empathy
  • Professionalism
  • Relationship Building
  • Customer Satisfaction Reviews
  • Personalization
  • Product Recomendation

Resume Skills: Technologies

  • Microsoft Office (Excel, Word, PowerPoint)
  • Retail Pro
  • Point of Sale (POS) Systems
  • CRM
  • E-commerce Platforms

Resume Skills: Languages

  • English
  • Spanish
  • Spanish (Fluent)
  • French

Resume Skills: Retail Software

  • Lightspeed Retail
  • QuickBooks POS
  • Microsoft Dynamics 365
  • Shopify POS
  • Vend
  • NetSuite
  • IBM Cognos
  • POS System
  • IBM Sterling
  • Magento 2
  • BigCommerce
  • Shopify
  • Oracle Retail Suite

Resume Skills: Sales & Marketing

  • Cross-Selling/Up-Selling
  • Merchandising
  • Product Promotion
  • Market Research
  • SEO/SEM
  • Social Media Marketing

Resume Skills: Customer Service Tools

  • ZenDesk
  • FreshDesk
  • Salesforce
  • LiveChat
  • Intercom
  • Hootsuite

Resume Skills: Technology

  • MS Office Suite
  • CRM Softwares
  • Google Workspace (formerly G Suite)
  • Slack

Resume Skills: Tools & Platforms

  • Google Analytics
  • MS Office Suite (Excel, Word, PowerPoint)
  • Trello
  • Slack

Resume Skills: Techniques

  • Inventory Management
  • Shelf Stocking
  • Supply Chain Management
  • Customer Service
  • Retail Marketing
  • Pricing Strategies

Resume Skills: Sales

  • Direct Sales
  • Cross-sell
  • Upselling
  • Customer Retention
  • Sales Pitch Development

Resume Skills: Technical

  • Point of sale systems(POS)
  • CRM Software
  • Microsoft Office Suite
  • Inventory Control Software

Resume Skills: Sales Platforms

  • Salesforce
  • Zoho CRM
  • Groove
  • Yesware
  • LinkedIn Sales Navigator
  • Close

Resume Skills: Productivity Tools

  • Microsoft Office Suite
  • Google Workspace
  • Slack
  • Zoom
  • Trello

Resume Skills: Marketing Software

  • HubSpot
  • Marketo
  • Mailchimp
  • Google Analytics
  • SEMrush
  • Hootsuite
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Retail Associate Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Retail Associate Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Book Seller
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Barnes & Noble April 2018 - Present
Senior Book Seller
Spearheaded team of 5 in effectively merchandising bestsellers, resulting in a 30% increase in sales turnover.
Developed a unique visual merchandise display that drew increased customer interest, boosting daily foot traffic by 25%.
Utilized Microsoft Access to streamline inventory management system, reducing misplaced stock incidents by 40%.
Enhanced customer experience by introducing a weekly book club, leading to a 35% growth in repeat customers.
Progressively trained new employees in optimal bookselling techniques, contributing in a 15% overall increase in sales.
Barnes and Noble January 2022 - Present
Lead Book Seller
Managed and streamlined inventory process, enhancing efficiency by 15%
Promoted creative writing and editing strategies to improve the in-store newsletter, leading to a 20% increase in readership
Facilitated customer service training, resulting in an increase in positive customer reviews by 35%
Optimized sales model that led to an increase in monthly sales by 25%
Initiated visual merchandising of store to increase store aesthetic and attract 20% more customers
Coached.com January 2014 - March 2018
Bookseller
Implemented an innovative categorization system, reducing customer service inquiries by 20%.
Efficiently handled stock turnover, effectively minimizing stock outs and contributing to a 10% increase in annual sales.
Demonstrated expert proficiency in Adobe Photoshop, creating compelling banners for author signings, leading to a 50% increase in event attendees.
Resume Worded June 2019 - December 2021
Book Seller
Transformed the local promotion approach, resulting in a 30% boost in sales
Implemented children's book workshops, drawing an average of 100 participants per session
Designed book displays that led to a 15% increase in same-day store purchases
Powell's Books January 2017 - May 2019
Book Store Assistant
Spearheaded social media campaigns that led to a 20% increase in online engagement
Assisted in the quarterly inventory management, reducing book order discrepancies by 10%
Borders October 2011 - December 2013
Junior Bookseller
Assisted in the revision of the store's stock ordering process, reducing shipment errors by 30%.
Contributed to blog entries about current bestsellers, attracting an additional 10% site traffic monthly.
Honed literature expertise and utilized effective sales techniques to increase personal sales quota by 20%.
EDUCATION
Resume Worded Academic Center December 2018
Master of Arts - Literary Theory
Focus on contemporary literature and digital media
Resume Worded University May 2014
Bachelor of Arts - English Literature
Minor in Business Studies
Volunteer work assisting in the library cataloguing process
SKILLS
Publishing Tools: InDesign, Acrobat Pro, Microsoft Publisher, QuarkXPress, PageMaker, CorelDRAW
Sales Tools: Square, Stripe, Shopify, WooCommerce, QuickBooks, Vend
Digital Media: WordPress, Google AdWords, SEO, MailChimp, Social Media (Facebook, Instagram, Twitter, LinkedIn)
Customer relation Management (CRM): Salesforce, Zoho CRM, HubSpot CRM, Pipedrive, Microsoft Dynamics 365, Oracle CRM
OTHER
Certifications: Certified Digital Marketing Professional, Certified Sales Management Professional
Volunteering: Co-ordinator, Books for Children Campaign, Bookshare (2015 - to date)
Projects: Maintained an insightful blog discussing literary trends, book reviews and author interviews; Worked on an e-commerce project to sell rare and antique books online
Your Name
Bookstore Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com March 2022 - Present
Bookstore Manager
Increased bookstore revenue by 30% through strategic merchandising and localized marketing initiatives
Conducted bi-weekly team meetings, improving cross-department communication and increasing team efficiency by 20%
Led the inventory management process, resulting in reduction of out-of-stock incidents by 15%
Spearheaded a literature festival that attracted over 500 local participants and increased brand visibility locally
Coached.com February 2019 - Present
Bookstore Manager
Oversaw a team of 4 booksellers and achieved the highest quarterly sales figures across the company, exceeding targets by 35%.
Drove the successful opening of a second store location, generating a 60% increase in total company sales.
Effectively incorporated social media strategies, increasing online store engagement by 25%, encouraging online sales.
Introduced a cloud-based inventory management system, saving 10 hours a week in administrative duties, and improving stock visibility by 60%.
Orchestrated an author book signing event, generating 500+ attendees, and increasing sales by 30% during the event.
Waterstones December 2018 - February 2022
Lead Book Seller
Boosted sales by 15% through successful negotiation of book signings with sought-after authors
Utilized Microsoft Access to manage customer orders, improving accuracy and increasing repeat customers by 10%
Reduced stock write-offs by 20% through effective inventory management
Resume Worded August 2014 - January 2019
Senior Bookseller
Developed and drove in-store promotions for children's literature, leading to a 25% boost within that segment's sales.
Successfully copy-edited the store's weekly newsletter, increasing subscription numbers by 200+ in a year.
Conducted regular performance reviews and led sales training sessions, increasing team sales by an average of 15%.
Career Books January 2017 - November 2018
Book Seller
Maximized store sales by 25% by offering personalized recommendations based on reading preferences
Streamlined book return process, increasing customer satisfaction ratings by 10%
Waterstone's June 2011 - July 2014
Bookseller
Incorporated creative writing skills in drafting book reviews, enhancing customer engagement and driving a 10% uptick in sales.
Managed the in-store visual merchandising, leading to improved customer browsing experience and a 15% increase in sales.
Proved a talent in customer service, consistently receiving positive feedback from customers and increasing customer return rate by 20%.
EDUCATION
Resume Worded University January 2018
Master of Business Administration - Retail Management
Specialized semester in Modern Retail Concepts and Strategies
Resume Worded Academic Center June 2016
Bachelor of Arts - English Literature
Seminars attended: 'The Publishing Industry - A Literature Grad's Best Friend'
Part-time degree alongside full-time employment at Waterstones
SKILLS
Inventory Management: Slipvest Bookstore Inventory, Inventory Management Plus, QuickBooks POS
Data Analysis: Microsoft Excel, Google Sheets, Tableau
Customer Relationship Management: Salesforce, Zoho CRM, Oracle NetSuite
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Master Retail Executive, Wharton Interactive Retail Management Simulation
Leadership & Volunteering: Volunteered at 'Books for Budding Minds' - an initiative aimed at donating books to underprivileged schools
Career Growth: Attended seminars 'The Future of Retail' and 'Revolutionizing Retail with Technology'
Projects: Initiated 'Recommendation Sundays' at Coached.com, a weekly event where staff recommends handpicked books to customers, driving customer engagement and sales.
Your Name
Children's Book Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
EDUCATION
SKILLS
Your Name
Sales Associate (Bookstore)
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2022 - Present
Sales Associate (Bookstore)
Achieved highest monthly sales record in the store history, selling over 2000 books in March 2023
Designed visually appealing book window displays, leading to a 15% increase in customer walk-ins
Applied knowledge of literature to craft engaging content for the company blog, resulting in a 10% increase in blog subscribers
Introduced a book recommendation feature on social media, leading to a 30% increase in online sales
Managed book signing events, which boosted store footfall by 25% and increased author book sales by 40%
Coached.com May 2020 - March 2022
Bookstore Clerk
Facilitated customer buying experience, leading to a 20% uptick in customer satisfaction rating
Assisted in arranging author interaction sessions, resulting in a 15% increase in author book sales
Managed store inventory, reducing wasted stock by 10%
Amazon Books January 2018 - April 2020
Customer Service Assistant
Managed customer inquiries regarding book availability, which reduced customer wait time by 30%
Supported the bookstore inventory management, leading to a 15% decrease in stock errors
EDUCATION
Resume Worded University May 2017
Bachelor of Arts in English Literature
Focus on 18th Century British Literature
Recipient of 2016-2017 Award for Excellence in Literary Studies
Resume Worded Institute January 2018
Certification in Customer Relations Management
Part-time certification pursued along with a full-time job at Amazon Books
Specialization in conflict resolution and customer liaison work
SKILLS
Customer Service Skills: Conflict Resolution, Customer Relations Management, Customer Retention, Customer Engagement, Customer Consultation, Customer Satisfaction Monitoring
Sales Skills: Cross-selling, Up-selling, Sales Analysis, Product Knowledge, Sales Promotion, Sales targets Achievement
Computer Skills: Microsoft Office (Word, Excel, PowerPoint), Data Entry, CRM software (Salesforce, Zoho CRM), POS systems
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Retail Sales Techniques Certification, 2021
Volunteering: Library Volunteer, Local Community Library (2019 - Present), tasks include organizing books, assisting readers, scheduling events
Professional Development: Attended annual Sales Techniques Workshop, 2021-2022
Your Name
Retail Associate
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded September 2020 - Present
Senior Retail Associate
Leveraged retail sales knowledge to increase total company sales by 35%, surpassing quarterly targets consistently.
Established streamlined inventory management procedures, reducing stock discrepancies by 20%.
Displayed high proficiency in Adobe Photoshop and InDesign, creating compelling product graphics that boosted social media engagement by 50%.
Spearheaded a customer service initiative that improved customer satisfaction ratings by 40%.
Utilised Microsoft Access for efficient and accurate customer data management, lowering data errors by 15%.
Walmart June 2018 - August 2020
Retail Associate
Strengthened store's retail strategy, resulting in a 30% increase in average customer spending.
Initiated visual merchandising enhancements that increased foot traffic by 25%.
Assisted in customer research to personalize marketing campaigns, leading to a 10% rise in repeat customers.
EDUCATION
Resume Worded Institute April 2020
Certificate in Retail Management
Gained business acumen necessary to adapt to changing retail landscapes
Resume Worded Academic Center May 2018
Bachelor of Business Administration - Marketing
Concentrations in Retail Management and Consumer Behavior
Dean's List 2016 (Top 10%)
SKILLS
Retail Software: POS System, IBM Sterling, Magento 2, BigCommerce, Shopify, Microsoft Dynamics 365, Oracle Retail Suite
Tools & Platforms: Google Analytics, MS Office Suite (Excel, Word, PowerPoint), Trello, Slack
Techniques: Inventory Management, Shelf Stocking, Supply Chain Management, Customer Service, Retail Marketing, Pricing Strategies
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Retail Professional (CRP) – NRF Foundation
Volunteering: Volunteer at Salvation Army Thrift Store – Managed inventory and aided customers
Awards: Employee of the Month – Walmart (December 2019 and March 2020)
Professional Affiliations: Member, National Retail Federation
Your Name
Customer Service Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com October 2019 - Present
Customer Service Team Lead
Directed a team of 15 customer service representatives, leading to an increase of overall productivity by 25%.
Implemented customer service protocols that fostered a 40% increase in positive customer evaluations.
Applied Adobe Illustrator skills to design superior customer service materials, leading to a 50% surge in customer understanding and satisfaction.
Orchestrated extensive training for new hires, reducing the turnover rate by 10%.
Collaborated in a company-wide retail marketing campaign that won the 'Best Marketing Campaign' award from the Retail Industry Leader Association.
Apple April 2016 - September 2019
Customer Service Representative
Introduced an innovative problem-solving methodology that reduced customer complaint resolution time by 30%.
Delivered top-tier service, achieving an individual customer satisfaction rating of 95%.
Managed high-volume cash handling accurately, maintaining 100% compliance with company standards.
EDUCATION
Resume Worded Institute August 2019
Certified Customer Service Professional
Completed certification while working full-time at Apple
Resume Worded University May 2016
Bachelor of Arts - Business Administration
Specialization in Marketing
Activities: Volunteered at university run Business Helpdesk
SKILLS
Customer Service Tools: ZenDesk, FreshDesk, Salesforce, LiveChat, Intercom, Hootsuite
Technology Skills: MS Office Suite, CRM Softwares, Google Workspace (formerly G Suite), Slack
Languages: English (Native), Spanish (Fluent), French (Intermediate)
OTHER
Leadership & Volunteering: Local Community Center (Volunteer Customer Service Trainer, 2018-Present), Happy Pals Animal Shelter (Board Member, 2016 -Present)
Certifications: Apple Certified Support Professional (ACSP, 2017)
Professional Development: Attended 'Engaging Service: A Path to Customer Loyalty' workshop, 2018
Projects: Developed a Customer Feedback Analysis Tool using MS Excel for Apple Store, leading to 15% improvement in customer satisfaction scores
Your Name
Sales Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2020 - Present
Senior Sales Associate
Steered the development of innovative sales strategies, resulting in 45% revenue growth in 2020.
Coached new hires on effective sales techniques and product promotion, increasing team sales by 20%.
Leveraged social media platforms to boost product visibility, generating a 30% increase in online sales.
Skillfully negotiated and closed large deals, contributing to a 50% rise in B2B sales.
Streamlined sales processes using Microsoft Access, eliminating inefficiencies and reducing sales cycle by 15%.
Verizon August 2017 - December 2019
Sales Representative
Exceeded sales targets by 30% on a bi-annual basis, receiving 'Employee of the Year' recognition in 2018.
Addressed merchandise issues promptly, resulting in a decline in returns by 20%.
Considerably boosted store reputation with fashion-forward merchandise displays, increasing store visits by 25%.
EDUCATION
Resume Worded University May 2017
Master of Business Administration (MBA) - Sales and Marketing
Concentrated in Strategic Sales Management
Resume Worded University May 2015
Bachelor of Science - Business Administration
Minors in Psychology and Marketing
Awards: Dean's List 2013-2015 (Top 10%)
SKILLS
Sales Platforms: Salesforce, Zoho CRM, Groove, Yesware, LinkedIn Sales Navigator, Close
Productivity Tools: Microsoft Office Suite, Google Workspace, Slack, Zoom, Trello, Slack
Marketing Software: HubSpot, Marketo, Mailchimp, Google Analytics, SEMrush, Hootsuite
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Professional Sales Person (CPSP: 2017), Dale Carnegie Sales Training Certification (2016)
Volunteering: Junior Achievement USA (Volunteer Teacher for Business Education, 2018-Present), Verizon Cares (Participant in local community events, 2017-2019)
Professional Affiliations: American Association of Inside Sales Professionals, National Sales Network
Projects: Built and run a successful e-commerce web store as a side project
Your Name
Store Associate
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com June 2018 - Present
Senior Store Associate
Managed a team of 10 store associates, effectively improving team efficiency by 25%
Devised an innovative marketing strategy that increased in-store sales by 30%
Successfully trained 5 new associates, boosting overall store performance
Implemented a new inventory management system that decreased stock discrepancies by 50%
Executed excellent customer service skills, resulting in a 15% decrease in customer complaints
Resume Worded January 2016 - June 2018
Store Associate
Excelled in retail sales, leading to a 10% growth in quarterly revenue
Improved cash handling processes, resulting in a 20% decrease in discrepancies
Utilized Adobe Photoshop to create eye-catching product displays, increasing foot traffic by 15%
Walmart June 2014 - December 2015
Cashier
Developed strong cashiering skills, process transactions 10% faster than company average
Established a track record for excellent customer service, leading to a 35% increase in return customers
EDUCATION
Resume Worded Institute June 2019
Certification in Inventory Management
Part-time certification while working full time at Coached.com
Resume Worded University June 2014
Bachelor of Business Administration - Retail Management
Focus on Retail Operations
Award: Top 5% of Graduating Class
SKILLS
Merchandising: Stock Replenishment, Product Display, Promotional Set-Up
Customer Service: Problem Resolution, Customer Retention, Satisfaction Surveys, After Sales Support, Feedback Collection, Client Relations
Inventory Management: Reduce Shrinkage, Cycle Counting, Inventory Auditing, Supply Ordering
Sales: Cross Selling, Product Knowledge, Sales Target Achievement, POS System Operation
OTHER
Certifications: Certified Professional Sales Person (CPSP) - National Retail Federation
Projects: Implemented new promotional display process at Coached.com that increased sales by 20% in Q3 2019
Volunteering: Retail Excellence Mentor at Community Retail Skill Centre (2017-2019)
Courses: Completed online course on Advanced Customer Retention Strategies
Your Name
Sales Associate
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com August 2017 - Present
Senior Sales Associate
Led sales team to outperform sales KPIs by 25% for three consecutive quarters
Rolled out a new merchandise arrangement approach that saw an increase in customer interaction by 40%
Coached and upskilled a team of five Sales Associates, improving team's sale conversion rates by 30%
Enhanced the store’s social media presence, resulting in a 20% increase in online sales
Streamlined the sales process, reducing wasted resources by 35%
Resume Worded March 2015 - August 2017
Sales Associate
Increased product marketing activities leading to a 30% enhancement of sales
Improved the quality of customer service delivered, reducing complaints by 15%
Spearheaded the use of Adobe Photoshop for the creation of promotional materials, increasing customer engagement by 20%
Best Buy January 2013 - February 2015
Junior Sales Assistant
Expanded overall company sales by consistently exceeding personal performance targets
Initiated customer service improvements, leading to a higher rate of customer satisfaction
EDUCATION
Resume Worded University January 2013 - December 2014
Master of Business Administration - Marketing and Sales
Focused on e-commerce sales tactics
Awards: Dean's List 2014 (Top 10%)
Resume Worded Institute August 2009 - May 2012
Bachelor of Science - Business Administration
Minors in Marketing and Management
Part-time during work as Sales Associate at Best Buy
SKILLS
Sales: CRM software (Zendesk, Zoho, Salesforce), E-commerce Platforms (Shopify, BigCommerce, WooCommerce), Retail POS Systems (Square, Vend)
Marketing: SEO, Google AdWords, Social Media Advertising, Content Marketing, Email Marketing, Analytics (Google, Facebook)
Product Knowledge: Software (SaaS), Electronics, Home Appliances, Fashion, Sport & Fitness
Languages: English (Native), Spanish (Fluent), French (Conversational)
OTHER
Certifications: Google Ads Display Certification, HubSpot Inbound Sales Certification, Salesforce Certified Sales Cloud Consultant
Leadership & Volunteering: Team Leader at Resume Worded Charity Runs, Mentor at Local Entrepreneur Incubator
Awards: Sales Associate of the Year - Resume Worded (2017), Best Performing Junior - Best Buy (2014)
Professional Development: Attended annual National Retail Federation conference (2015-present), Ongoing online courses for sales & marketing skills
Your Name
Retail Sales Representative
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com May 2017 - Present
Senior Retail Sales Representative
Oversaw a team of 15 sales representatives, fostering team spirit and improving performance by 20%
Designed a new selling strategy, increasing average transaction value by 35%
Oversaw stock management, reducing stock-out occurrences by 40%
Mastered the use of Microsoft Access for data entry, improving data accuracy by 50%
Personified top-tier retail service, resulting in a 20% increase in customer retention
Resume Worded February 2015 - May 2017
Retail Sales Representative
Boosted sales of key products by 30% through efficient marketing
Enhanced customer service standards, leading to an increase in positive customer reviews by 15%
Home Depot January 2013 - January 2015
Sales Clerk
Consistently met monthly sales targets, contributing to a 20% annual increase in sales
Developed strong relationships with customers, improving repeat customers by 30%
EDUCATION
Resume Worded University August 2018 - April 2020
Master of Business Administration - Retail Management
Focus on Retail Operations and Customer Relationship Management
Resume Worded University August 2009 - June 2013
Bachelor of Science - Marketing
Minor in Sales Management
Awards: Dean's List 2013 (Top 5% of class)
SKILLS
Sales Tools: CRM Software (Salesforce, Zoho), POS Systems (Square, Lightspeed), Email Marketing (Mailchimp, Constant Contact)
Digital Marketing: Search Engine Optimization (SEO), Google Adwords, Social Media Advertising (Facebook, Instagram)
Data Analysis Skills: Microsoft Excel (Advanced), Google Analytics, Tableau
Languages: English (Native), Spanish (Conversational)
OTHER
Certifications: Certified Retail Sales Associate (CRSA) - National Retail Federation, Certified E-commerce Specialist - Ecommerce Institutes
Leadership & Volunteering: Served as Chapter President of the National Retail Federation Student Association, Volunteer Mentor - Junior Achievement's JA Retail Program
Projects: Developed marketing campaign for local bookstore leading to 15% increase in sales, Designed successful loyalty program for campus bookstore

How do I add skills to a Retail Associate resume?

1
Review the job posting closely.

Go through the Retail Associate posting you're applying to, and identify hard skills the company is looking for. For example, skills like Sales, Cashiering and Social Media are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Customer Service and Microsoft Access.

Add other common skills from your industry - such as Merchandising, Retail Sales and Retail - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Fashion, Adobe InDesign and Adobe Illustrator - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Use the exact job title.

Try to add the exact job title, Retail Associate, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Retail Associate Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Retail Associate job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Retail Associate Skills and Keywords to Include On Your Resume

Retail Associate Soft Skills

Here are common soft skills that appear on Retail Associate job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Public Speaking

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Retail Associate Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Operations Associate (Entry Level Operations Manager)


Resume Example
Retail Salesperson / Retail Salesman


Resume Example
Sales Associate / Retail Salesperson


Resume Example
Regulatory Affairs Associate (Entry Level)


Resume Example
Sales Associate / Retail Salesperson


Resume Example
Sales Associate / Retail Salesperson


Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Retail Associate resume?

Some popular Retail Associate hard skills are Retail Sales, Retail, Customer Service, Sales, Microsoft Access, Social Media, Merchandising and Cashiering.

Depending on the job you apply to, skills like Adobe InDesign, Fashion, Adobe Photoshop, Adobe Illustrator and Inventory Management can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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