Patient Access Representative

Patient Access Representative Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Patient Access Representative job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Healthcare
  • Medical Terminology
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Epic Systems
  • Patient Registration
  • Hospitals
  • Electronic Medical Record (EMR)
  • Data Entry
  • Insurance Verification
  • Patient Safety
  • Health Insurance
  • Medical Records
  • Healthcare Management
  • Healthcare Information Technology (HIT)
  • Medical Billing
  • Registration
  • Cardiopulmonary Resuscitation (CPR)
  • Appointment Scheduling
  • Typing
  •   Show full list

Resume Skills: Medical Software

  • EPIC Systems
  • Cerner
  • Meditech
  • McKesson
  • Allscripts
  • Athenahealth
  • eClinicalWorks
  • AdvancedMD

Resume Skills: Administrative

  • Scheduling
  • Patient Registration
  • Insurance Verification
  • Data Entry
  • Medical Billing
  • Reception
  • Telephone Skills
  • Office Administration
  • Customer Service
  • Healthcare

Resume Skills: Communications

  • Customer Service
  • Phone Triage
  • Conflict Resolution
  • Non-verbal Communication
  • Telemedicine Support

Resume Skills: Compliance

  • HIPAA
  • ICD-10
  • CPT
  • HCPCS
  • Medical Records Management

Resume Skills: Professional Software

  • EMR
  • EHR
  • Microsoft Office Suite
  • Medical Billing Software
  • Practice Management Software
  • MEDITECH Software

Resume Skills: Medical Reception Techniques

  • Medical Coding
  • Medical Records Management
  • Patient Scheduling
  • Insurance Verification
  • Patient Confidentiality Protocols

Resume Skills: Languages

  • English
  • Spanish (Fluent)
  • Spanish
  • French

Resume Skills: Patient Registration

  • ICD-10
  • CPT
  • Medical Terminology
  • Health Records Management
  • Epic Systems
  • Data Entry

Resume Skills: Administration

  • Medical Terminology
  • Patient Scheduling
  • Health Information Management
  • HIPAA Compliance
  • Medical Billing/Coding
  • ICD-10

Resume Skills: Productivity Software

  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Google Workspace
  • Zoom
  • Slack
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Patient Access Representative Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Patient Access Representative Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Patient Registrar
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com March 2021 - Present
Senior Patient Registrar
Administered an effective patient registration process, leading to 40% increase in patients registration.
Led a Healthcare Information Technology (HIT) team to integrate EMR system, enhancing record keeping by 40%.
Nurtured a culture of patient safety measures, leading to a 50% decrease in potentially harmful incidents.
Leveraged medical billing expertise to minimize the rate of denied insurance claims by 60%.
Revamped appointment scheduling system, reducing patient waiting time by 30%.
Mount Sinai Health System May 2016 - February 2021
Patient Access Representative
Implemented data entry system that fast-tracked insurance verification process, reducing errors by 35%.
Increased the efficiency of the medical record system through comprehensive knowledge of medical terminology.
Used proficiency in CPR in an emergency situation, saving a patient life.
Cleveland Clinic July 2011 - April 2016
Administrative Assistant
Improved office efficiency by maintaining an organized medical record system.
Assisted in scheduling appointments, leading to a 15% increase in monthly patient visits.
EDUCATION
Resume Worded University May 2015
Master of Health Administration
Specialization in Patient Advocacy & Support
Resume Worded Institute April 2011
Certified Patient Service Representative
Received certification while working part-time at Cleveland Clinic
SKILLS
Patient Registration: ICD-10, CPT, Medical Terminology, Health Records Management, Epic Systems, Data Entry
Administrative: Reception, Telephone Skills, Scheduling, Office Administration, Customer Service, Healthcare
OTHER
Certifications: Healthcare Access Associate (CHAA)
Volunteering: Assisted in organizing free health camps in local communities, 2017-2019
Awards: Excellence in Customer Service Award, Mount Sinai Health System, 2018
Professional Development: Continuing education courses in Patient-Oriented Services
Your Name
Medical Receptionist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2018 - Present
Senior Medical Receptionist
Introduced effective registration routines, resulting in a 35% increase in patient registrations.
Trained all clerks in the use of Epic Systems, enhancing productivity by 40%.
Implemented a new patient safety initiative, which reduced accidental falls by 60%.
Reduced waiting times by 20% through improvements in appointment scheduling.
Led efforts in preparation for a successful HIPAA audit.
NYU Langone Health February 2013 - February 2018
Patient Access Representative
Used proficient typing skills to reduce data entry errors by 20%.
Safeguarded patient information under HIPAA guidelines, preventing any data breaches.
Improved customer satisfaction ratings by implementing medical billing process improvements.
Northwell Health June 2008 - January 2013
Healthcare Assistant
Actively contributed in managing medical records, improving record accuracy by 15%.
Facilitated patient appointments scheduling efficiently, increasing patient satisfaction by 20%.
EDUCATION
Resume Worded Academic Center March 2021
Certified Medical Office Manager (CMOM)
Certificate focuses on medical office procedures, including insurance and patient billing, collections and the roles of medical staff members.
Resume Worded University May 2007
Bachelor of Science in Health Administration
Minor in Business Administration
Award: Dean's List 2005 - Top 10% of class
SKILLS
Professional Software: EMR, EHR, Microsoft Office Suite, Medical Billing Software, Practice Management Software, MEDITECH Software
Medical Reception Techniques: Medical Coding, Medical Records Management, Patient Scheduling, Insurance Verification, Patient Confidentiality Protocols
Languages: English (Native), Spanish (Fluent)
OTHER
Certifications: Certified Patient Service Specialist (CPSS) – April 2015
Leadership & Volunteering: Medical Camp Volunteering (Team Lead): Managed scheduling and logistics for volunteer teams of up to 20 - June 2015 to Present
Professional Associations: American Health Information Management Association (AHIMA), 2008 – Present
Continuing Education: HIPAA Compliance & Patient Privacy Rules - Medical Receptionist Seminar - June 2020

How do I add skills to a Patient Access Representative resume?

1
Review the job posting closely.

Go through the Patient Access Representative posting you're applying to, and identify hard skills the company is looking for. For example, skills like Hospitals, Electronic Medical Record (EMR) and U.S. Health Insurance Portability and Accountability Act (HIPAA) are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Healthcare and Patient Registration.

Add other common skills from your industry - such as Medical Terminology, Epic Systems and Data Entry - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Registration, Healthcare Information Technology (HIT) and Appointment Scheduling - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Emphasize your communication skills.

Communication is often an important component of the role of a Patient Access Representative, so when writing your resume, include examples of how you communicated with stakeholders, team members or customers, or produced content.

5
Use the exact job title.

Try to add the exact job title, Patient Access Representative, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Patient Access Representative Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Patient Access Representative job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Patient Access Representative Skills and Keywords to Include On Your Resume

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Patient Access Representative Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Inside Sales Representative


Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Resume Example
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Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Patient Access Representative resume?

Here are some of the most popular skills we see on Patient Access Representative resumes:

  • Healthcare
  • Medical Terminology
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Epic Systems
  • Patient Registration
  • Hospitals
  • Electronic Medical Record (EMR)
  • Data Entry

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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