Mental Health Case Manager

Mental Health Case Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Mental Health Case Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Case Management
  • Mental Health
  • Crisis Intervention
  • Social Services
  • Mental Health Counseling
  • Behavioral Health
  • Psychology
  •  Find out what your resume's missing
  • Group Therapy
  • Psychotherapy
  • Motivational Interviewing
  • Community Outreach
  • Case Management Services
  • Program Development
  • Social Work
  • Nonprofit Organizations
  • Community Mental Health
  • Cognitive Behavioral Therapy (CBT)
  • Mental Health Care
  • Family Therapy

  •   Show full list

Resume Skills: Software

  • Case Notes Writing
  • MS Office Suite
  • Electronic Health Records (EHR)
  • DSM-5
  • TherapyNotes
  • Moodle
  • Carelike Referral Tracker Plus
  • Microsoft Office (Word, Excel, PowerPoint)
  • Electronic health records (Advanced MD, EClinicalWorks)
  • CRM (Salesforce)
  • Microsoft Suite
  • Electronic Health Records (EHR) Software
  • CRM Software
  • Electronic Health Records (Epic Systems, Cerner)
  • Case Management Software (Penelope, ClientTrack)
  •  Match your resume to these skills

Resume Skills: Therapy Techniques

  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavioural Therapy (DBT)
  • Family Systems Therapy
  • Dialectical Behavioral Therapy (DBT)
  • Psychodynamic Therapy
  • Solution-Focused Brief Therapy (SFBT)
  • Mindfulness-Based Cognitive Therapy (MBCT)
  • Play Therapy
  • Dialectical Behavior Therapy (DBT)
  • Interpersonal Therapy (IPT)
  • Behavioral Activation
  • Problem Solving Therapy
  •  Match your resume to these skills

Resume Skills: Mental Health Practices

Resume Skills: Assessments & Evaluations

Resume Skills: Diagnostic Tools

Resume Skills: Regulations & Laws

Resume Skills: Clinical

Resume Skills: Assessment Tools

Resume Skills: Documentation and Compliance

Resume Skills: Administrative Tools

Resume Skills: Clinical Case Management

  • Healthcare management
  • Documentation procedures expert
  • Case management experience
  • Treatment plan development
  • Utilization review proficiency
  • Quality assurance procedures knowledge
  •  Match your resume to these skills

Resume Skills: Medical Practice

Resume Skills: Situational

Resume Skills: Case Management

  • Crisis Intervention
  • Family Advocacy
  • Addiction Therapy
  • Individual Counseling
  • Discharge Planning
  • Home Visit
  • Crisis Management
  • Patient Assessment
  • Treatment Planning
  • Case Evaluations
  • Rehabilitation Support
  •  Match your resume to these skills

Resume Skills: Therapies

  • CBT (Cognitive Behavioral Therapy)
  • DBT (Dialectical Behavior Therapy)
  • ACT (Acceptance Commitment Therapy)
  • MST (Multisystemic Therapy)
  • FFT (Functional Family Therapy)
  •  Match your resume to these skills

Resume Skills: Tools

Resume Skills: Languages

Resume Skills: Communication

Resume Skills: Risk Assessment

Resume Skills: Psychiatric Knowledge

Resume Skills: Legal Knowledge

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Mental Health Case Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Mental Health Case Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Mental Health Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2020 - Present
Lead Mental Health Therapist
Pioneered extensive program development, introducing novel case management services that boosted client retention by 35%
Implemented Cognitive Behavioral Therapy (CBT) techniques to advance group therapy sessions, enhancing outcomes for 80% of the participants
Orchestrated potent interventions during critical periods, reducing hospitalization cases by 50%
Developed a groundbreaking community outreach method, amplifying engagement by 40%
Streamlined case management processes, improving team efficiency by 25%. Coordinated efforts translated to optimized service delivery
Resume Worded March 2019 - Present
Senior Mental Health Case Manager
Managed a caseload of over 50 patients, achieving a 30% improvement in overall patient satisfaction rates
Executed comprehensive case evaluations, yielding a 25% reduction in patient relapse rates
Developed and implemented evidence-based treatment plans, facilitating a 20% increase in recovery rates
Led a multidisciplinary team of 10 healthcare professionals, fostering a collaborative environment that increased team efficiency by 15%
CIGNA June 2016 - December 2019
Mental Health Counselor
Institutionalized impactful psychotherapy methods, enhancing emotional and psychological well-being of 70% patients
Revolutionized social services framework by embedding novel behavioral health programs, increasing participation by 60%
Expedited family therapy sessions, mitigating family discord and ensuring 90% of the families stayed intact
Injected use of motivational interviewing techniques, resulting in more honest discussions and faster patient progress
New Horizons January 2016 - February 2019
Mental Health Case Manager
Coordinated an average of 30 cases, maintaining a 90% satisfaction rate
Facilitated over 5 group therapy sessions weekly, resulting in a 10% improvement in patient recoveries
Reduced case resolution time by 20% by implementing effective case management strategies
Resume Worded January 2013 - June 2016
Behavioral Health Case Manager
Initiated a cutting-edge psychology based program, resulting in a 30% increase in patient's mental health
Facilitated improvement in mental health care by incorporating innovative case management strategies
Transformed community mental health sphere by initiating a patient-focused approach, boosting patient satisfaction by 35%
EDUCATION
Resume Worded University June 2016
Master's Degree in Counseling Psychology
Specialization in Mental Health Interventions
Resume Worded Institute May 2013
Bachelor of Arts in Psychology
Concentration in Behavioral Health
Awards: Dean’s List 2011 (Top 10%), Dean’s List 2012 (Top 10%)
SKILLS
Counseling Techniques: Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Psychodynamic Therapy, Solution-Focused Brief Therapy (SFBT), Mindfulness-Based Cognitive Therapy (MBCT), Play Therapy
Diagnostic Tools: DSM-5, Mental Status Examination, SCID-I, SCID-II, MINI, MMPI-2
Software: MS Office Suite, Electronic Health Records (EHR), TherapyNotes, Moodle, Carelike Referral Tracker Plus
Regulations & Laws: HIPAA, ADA, State Mental Health Laws, Person-Centered Planning, Motivational Interviewing
OTHER
Certifications: Certified Clinical Mental Health Counselor (CCMHC), National Certified Counselor (NCC)
Leadership & Volunteering: Volunteer Counselor, Local Community Clinic (2013-2014), Crisis Line Responder, National Suicide Prevention Lifeline (2012-2013)
Continuing Education: Annual attendee of American Counseling Association Conference, Completed Advanced Training in DBT at Behavioral Tech
Affiliations: Member, American Counseling Association, Member, American Mental Health Counselors Association
Your Name
Program Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded February 2019 - Present
Mental Health Services Director
Steered the implementation of strategic program development plans, resulting in 40% growth in service delivery
Fused psychotherapy tactics with behavioral health modules, improving mental health outcomes for 80% of service recipients
Spearheaded the design and delivery of case management services, resulting in improved service efficiency by 30%
Championed the use of cognitive behavioral therapy (CBT) in group therapy sessions, delivering enhanced results for 70% of participants
Devised robust community outreach programs, driving a 50% increase in community involvement
Coached.com June 2014 - January 2019
Senior Mental Health Case Manager
Led the creation and execution of innovative mental health counseling techniques, resulting in a 25% improvement in patient mental health scores
Directed crisis intervention strategies, resulting in a 35% decrease in crisis-related incidents
Introduced motivational interviewing techniques to the case managing team, leading to a 45% increase in the effectiveness of intervention strategies
Beacon Health Options January 2011 - May 2014
Mental Health Case Manager
Revolutionized mental health care delivery systems using innovative case management strategies, boosting client satisfaction scores by 30%
Utilized pioneering therapeutic techniques to improve behavioral health outcomes, resulting in a 20% decrease in relapse cases
EDUCATION
Resume Worded University August 2010
Master of Social Work (Clinical)
Specialization in Mental Health Care
Resume Worded Institute May 2006
Bachelor of Arts – Psychology
Minor in Health Administration
Dean's List 2005 (Top 10%)
SKILLS
Clinical Skills: Psychotherapy, Cognitive Behavioral Therapy, Applied BA, Play Therapy, Problem-Solving Therapy
Assessment Tools: MAYSI-2, HoNOS, SDQ, BASIS-R, WHODAS 2.0
Documentation and Compliance: HIPAA Compliance, Electronic Health Records, ROI Documentation, Treatment Planning
Administrative Tools: MS Office Suite, Google Workspace, Adobe Acrobat Pro, Salesforce Health Cloud
OTHER
Certifications: Licensed Clinical Social Worker (LCSW) issued by the Association of Social Work Boards, Mental Health First Aid Certification (2018)
Professional Development: Completed 'Lead and Manage a Team in a Health Care Environment' course at Beacon Health Solutions - 2017
Volunteering: Volunteer Counselor, Hope for Mental Health Foundation - January 2015 to December 2017
Awards: Employee of the Year 2020, Resume Worded
Your Name
Behavioral Health Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2020 - Present
Lead Behavioral Health Case Manager
Oversaw a team of 5 case managers, increasing the team productivity by 25%
Managed over 60 complex client cases, achieving a client satisfaction rate of 95%
Incorporated CBT techniques into treatment plans, increasing recovery rates by 20%
Decreased patient readmission by 30% via targeted interventions and support services
Brighton Hospital March 2017 - January 2020
Behavioral Health Case Manager
Coordinated an average of 25 unique cases, maintaining a 90% client satisfaction rate
Reduced case resolution times by 15% through effective case management strategies
EDUCATION
Resume Worded Academic Center May 2016
Master's in Counseling
Specialized in Behavioral Health
Award: Top 10% of graduating class
Resume Worded University May 2013
Bachelor of Science in Psychology
Minors in Sociology and Substance Abuse Prevention
Award: Resume Worded Leadership Award (only 5 awarded to class)
SKILLS
Counseling Techniques: Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Interpersonal Therapy (IPT), Behavioral Activation, Problem Solving Therapy, Play Therapy
Software Proficiency: Microsoft Suite (Advanced), Electronic Health Records (EHR) Software (Advanced), CRM Software (Intermediate)
Communication: Active Listening (Expert), Nonviolent Communication (Advanced), Motivational Interviewing (Advanced)
Risk Assessment: Suicide Risk Assessment, Violence Risk Assessment, Substance Abuse Risk Assessment
OTHER
Certifications: Certified Case Manager (CCM) from the Commission for Case Manager Certification, Certified Addictions Treatment Counselor (CATCI) from California Consortium of Addiction Programs and Professionals
Leadership & Volunteering: Big Brother Big Sister Program (Mentor), National Alliance on Mental Illness (Volunteer Coordinator)
Professional Affiliations: Member of American Case Management Association (ACMA), Member of National Association of Social Workers (NASW)
Continuing Education: Ongoing professional development sessions on topics such as Trauma-Informed Care, High-Risk Behaviors, and Crisis Interventions
Your Name
Clinical Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2018 - Present
Senior Clinical Case Manager
Managed over 40 high-complexity cases, resulting in a 35% decrease in hospital readmissions
Litigated numerous successful disability cases, resulting in a 100% success rate
Coordinated seamless transitions of care by partnering with home care teams, reducing inpatient days by 15%
Implemented strategies to minimize risk and maintain continuity of care, reducing patient dropout rate by 10%
Resurgens Orthopaedics April 2015 - April 2018
Clinical Case Manager
Managed and renewed an average of 30 unique cases, maintaining a 90% patient satisfaction rate
Reduced case resolution times by 10% through effective case management strategies
EDUCATION
Resume Worded Institute January 2015
Master's in Clinical Psychology
Concentration in health management solutions
Resume Worded Academic Center May 2012
Bachelor's in Social Work
Deans list four consecutive years
Volunteer for campus mental health resources
SKILLS
Clinical Case Management: Healthcare management, Documentation procedures expert, Case management experience, Treatment plan development, Utilization review proficiency, Quality assurance procedures knowledge
Medical Practice: Medical coding proficiency, Culturally-sensitive, HIPAA compliance, Management of records/files, Maintain patient privacy
Software Skills: Microsoft Office (Word, Excel, PowerPoint), Electronic health records (Advanced MD, EClinicalWorks), CRM (Salesforce)
Situational Skills: Patient-oriented, Mediation competency, Crisis intervention training, Direct patient care and interaction
OTHER
Certifications: Certified Case Manager (CCM), Certified Social Worker in Health Care (C-SWHC)
Volunteering: Local Homeless Shelter - Case Manager, Community Mental Health Center - Support Worker
Awards: Best Performance in Case Management (2021), Employee of the Year (Resume Worded)
Your Name
Psychiatric Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2021 - Present
Senior Psychiatric Case Manager
Managed a case load of over 50 psychiatric patients, leading to a patient satisfaction rate of 98%
Implemented solution-focused brief therapy techniques in process, leading to a 20% increase in case closure rates
Drafted successful care plans that reduced unnecessary psychiatric hospitalization by 30%
Established collaborative partnerships with local community services, decreasing patient crisis episodes by 40%
Piedmont Healthcare February 2018 - December 2020
Psychiatric Case Manager
Managed an average of 25 unique cases, maintaining a 90% patient satisfaction rate
Reduced case crisis rates by 15% through effective case management strategies
EDUCATION
Resume Worded Institute February 2021
Certified Case Manager (CCM)
Awarded after completion of intensive coursework and examination.
Resume Worded University December 2017
Master of Social Work (MSW)
Specialized in Mental Health
Licensed to practice in all states
SKILLS
Case Management: Crisis Management, Patient Assessment, Treatment Planning, Case Evaluations, Rehabilitation Support
Psychiatric Knowledge: Diagnosis, Prognosis, Therapy and Counseling, Psychopathology, Substance Abuse Disorders
Software Proficiency: MS Office Suite (Advanced), Electronic Health Records (Epic Systems, Cerner), Case Management Software (Penelope, ClientTrack)
Legal Knowledge: HIPAA Compliance, Patient Confidentiality, Medical Ethics, Patients' Rights
OTHER
Certifications: Certified Psychiatric Rehabilitation Practitioner (CPRP) - 2020, Mental Health First Aid (MHFA) Certification - 2018
Leadership & Volunteering: Vice President, National Association of Social Workers Local Chapter - 2018-2021, Suicide Hotline Volunteer - 2017-2018
Continuing Education: Participated in Advanced Training and Seminars on Cognitive-Behavioral Therapy, Dialectical Behavioral Therapy, Motivational Interviewing
Your Name
Residential Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded October 2019 - Present
Senior Residential Case Manager
Oversaw a caseload of over 40 at-risk youth, yielding an 85% success rate in transitions to stable environments
Designed individualized treatment plans, leading to a 20% increase in positive outcome rates
Spearheaded a successful mentoring program, leading to a 15% improvement in behavioral issues
Implemented residential case management standards that reduced relapse rates by 25%
Phoenix House January 2016 - September 2019
Residential Case Manager
Managed an average of 20 unique cases, maintaining a 90% client satisfaction rate
Reduced case resolution times by 10% through effective case management strategies
EDUCATION
Resume Worded Academic Center January 2019
Certified Addiction Professional (CAP)
Gained expertise in addiction-related case management
Resume Worded University May 2015
Master of Social Work (MSW)
Specialization in Clinical Social Work
Recipient of the Outstanding Graduate Student Award
SKILLS
Case Management: Crisis Intervention, Family Advocacy, Addiction Therapy, Individual Counseling, Discharge Planning, Home Visit
Therapies: CBT (Cognitive Behavioral Therapy), DBT (Dialectical Behavior Therapy), ACT (Acceptance Commitment Therapy), MST (Multisystemic Therapy), FFT (Functional Family Therapy)
Tools: CaseWorthy, Social Solutions ETO, MS Office (Word, Excel, PowerPoint), Salesforce
Languages: English (Native), Spanish (Fluent), French (Conversational)
OTHER
Certifications: Certified Case Manager – CCM, Certified Life Skills Education Professional – WSCC
Leadership & Volunteering: Member - The National Association of Social Workers, Member - Board of Behavioral Sciences
Awards: Case Manager of the Year – Phoenix House, 2018
Projects: Organized 'Community Outreach Program' to provide primary healthcare services to low-income communities

How do I add skills to a Mental Health Case Manager resume?

1
Review the job posting closely.

Go through the Mental Health Case Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Mental Health Counseling, Behavioral Health and Social Services are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Mental Health and Case Management.

Add other common skills from your industry - such as Group Therapy, Crisis Intervention and Psychology - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Social Work, Case Management Services and Community Outreach - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Mental Health Case Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Mental Health Case Manager resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Mental Health Case Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Mental Health Case Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Mental Health Case Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Mental Health Case Manager Skills and Keywords to Include On Your Resume

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Mental Health Case Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Resume Example
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Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Mental Health Case Manager resume?

The most common skills and keywords we found on Mental Health Case Manager resumes and job postings were Case Management, Mental Health, Crisis Intervention, Social Services, Mental Health Counseling, Behavioral Health, Psychology and Group Therapy.

Skills like Mental Health Care, Social Work, Community Outreach, Case Management Services and Community Mental Health also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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