Hospitality Specialist

Hospitality Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Hospitality Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Hospitality
  • Customer Service
  • Social Media
  • Microsoft Access
  • Research
  • Food & Beverage
  • Event Planning
  •  Find out what your resume's missing
  • Event Management
  • Catering
  • Bartending
  • Sales
  • Marketing
  • Hospitality Management
  • Hotel Management
  • Pre-opening
  • Front Office
  • Restaurant Management
  • Hospitality Service
  • Rooms Division
  • Revenue Analysis
  • Guest Service Management
  • Management
  • MICROS
  • Tourism
  • Strategic Planning

  •   Show full list

Resume Skills: Hospitality Management

  • Reservation Systems
  • Guest Satisfaction Analytics
  • Beverage Management
  • Event Planning
  • Dining Etiquette
  • Spa Management
  • Guest Relations
  • Luxury Brand Management
  • Multitasking
  • Time Management
  • Event Management
  • Personnel Supervision
  •  Match your resume to these skills

Resume Skills: Software Proficiency

  • MICROS
  • OPERA Reservation System
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Amadeus
  • Adobe Suite
  • MS Office
  • Hotel Management Software
  • CRM Software
  •  Match your resume to these skills

Resume Skills: Languages

Resume Skills: Courses

Resume Skills: Event Management Tools

Resume Skills: Budgeting & Contracting

Resume Skills: Communication Platforms

Resume Skills: Training & Development

Resume Skills: Organizational

Resume Skills: Managerial

Resume Skills: Software

Resume Skills: Hospitality

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Hospitality Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Hospitality Specialist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Hospitality Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2019 - Present
Senior Hospitality Specialist
Leveraged social media platforms to promote hotel amenities and exclusive deals, increasing direct bookings by 20% in the first quarter.
Designed a restaurant management system to streamline front office operations, improving staff efficiency by 30%.
Led a pre-opening team through effective event planning and developed a detailed marketing strategy, resulting in a 27% increase in foot traffic.
Implemented a unique rooms division system, escalating the customer satisfaction rate by 89%.
Initiated a new hospitality management model that elevated annual sales performance by 18%.
Marriott International April 2015 – December 2018
Hospitality Specialist
Streamlined the guest service management by implementing a new feedback system, resulting in a 40% decrease in complaints.
Boosted food & beverage sales by 23% by implementing a new bartending protocol which increased customer satisfaction.
Coordinated event management activities during hotel inaugural function and managed the catering service providers, resulting in 100% successful event execution.
EDUCATION
Resume Worded University December 2018
Master of Business Administration - Hospitality Management
Specialized in strategic planning and business development in hospitality industry
Resume Worded Academic Center March 2015
Certification in Customer Service Excellence
Focused on customer service strategies and techniques, real-life customer service situations and solutions
SKILLS
Hospitality Management: Reservation Systems, Guest Satisfaction Analytics, Beverage Management, Event Planning, Dining Etiquette, Spa Management
Software Proficiency: MICROS, OPERA Reservation System, Microsoft Office Suite (Word, Excel, PowerPoint), Amadeus, Adobe Suite
Languages: English (Native), Spanish (Fluent), French (Conversational), German (Basic)
Courses: Event Management, Revenue Management, Human Resources Management, Food & Beverage Operations, Housekeeping Operations
OTHER
Certifications: Certified Guest Service Professional (American Hotel & Lodging Educational Institute), TIPS Alcoholic Beverage Service Certification
Leadership & Volunteering: Hospitality Professionals Association (Board Member), Annual Community Soup Kitchen Volunteer
Awards: Employee of the Year (Marriott International, 2017), Management Excellence Award (Resume Worded, 2020)
Projects: Successfully organized and managed 50+ corporate and private events with 100+ attendees
Your Name
Event Planner Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com February 2018 - Present
Senior Event Planner Manager
Oversaw a successful digital event planning system implementation that grew the event turnout rate by 32%.
Enhanced catering efficiency by initiating a food and beverage tracking system, saving approximately 60 hours monthly.
Conducted keen revenue analysis, which led to an improved pricing strategy, resulting in a 25% increase in profit margins.
Supervised a team of 20, coaching them through hospitality service best practices, resulting in a 50% increase in positive reviews.
Managed pre-opening procedures for new event sites, ensuring 95% readiness by the target date.
Four Seasons Hotels and Resorts July 2013 – January 2018
Event Planner Manager
Developed and executed a marketing campaign targeting corporate events that led to a 30% increase in bookings.
Used Microsoft Access to optimize the event management database, reducing data retrieval time by 50%.
Designed an advanced training module to improve the staff’s guest service management, leading to a 35% customer satisfaction rating increase.
EDUCATION
Resume Worded University February 2018
Master of Business Administration - Event Management
Specialized courses for large event planning, budget management, and contract negotiation
Resume Worded Institute June 2013
Bachelor of Arts - Hospitality Management
Honors: Graduate Cum Laude
Part-time studies while working full-time at Four Seasons Hotels and Resorts
SKILLS
Event Management Tools: Cvent, Eventbrite, Whova, Social Tables, Hubilo
Budgeting & Contracting: Budget Optimization, Supplier Negotiation, Contract Management, Expenses Control
Communication Platforms: Slack, Trello, Zoom, Microsoft Teams
Languages: English (Fluent), Spanish (Native), French (Conversational)
OTHER
Certifications: Certified Meeting Professional (CMP), Certified Special Events Professional (CSEP)
Leadership & Volunteering: Member, Event Planners Association (EPA), Volunteering at local charity events
Awards: Top 10 Extraordinary Event Planners, 2020
Your Name
Rooms Division Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded March 2016 - Present
Senior Rooms Division Manager
Led a front office transformation that improved guest check-in/check-out efficiency by 40%, reducing wait times.
Strengthened hotel’s online presence through strategic marketing, resulting in a significant 35% increase in online bookings.
Enhanced room division processes by introducing a new hotel management system that led to a 30% reduction in operational errors.
Conducted regular team training sessions on customer service, contributing to a 15% improvement in our service quality scores.
Held accountability for all pre-opening room preparations, ensuring 98% readiness ahead of hotel launches.
Hilton Worldwide July 2012 – February 2016
Rooms Division Manager
Successfully maintained a 95% occupancy rate through thorough implementation of revenue analysis.
Introduced a hospitality service standardization across all room categories, improving the overall guest satisfaction by 20%.
Executed rigorous research and forecasting to adjust room rates seasonally, resulting in a 10% annual revenue increase.
EDUCATION
Resume Worded University June 2012
Master of Business Administration - Hospitality Management
Awards: Top 10% of Graduating Class
Resume Worded Institute February 2011
Certified Rooms Division Executive (CRDE)
Key Courses: Rooms Division Operations, Revenue Management, Human Resource Management
SKILLS
Managerial: Budgeting, Inventory Management, Scheduling, Employee Development
Software: Opera PMS, Delphi, Microsoft Office (Expert), Workday
Hospitality: Reservations Management, Housekeeping Operations, Front Desk Management, Guest Experience Enhancement
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Hospitality Supervisor (American Hotel & Lodging Educational Institute), Certified Hotel Administrator (American Hotel & Lodging Educational Institute)
Leadership & Volunteering: Acted as a mentor for new hospitality graduates through Resume Worded University's Alumni Association, Organized annual charity events for children at Hilton Worldwide
Projects: Initiated and implemented 'Go Green' project at Hilton Worldwide resulting in saving operational costs and boosting company reputation for sustainability
Awards: Recipient 'Manager of the Year' Award, Hilton Worldwide, 2014 and 2015

How do I add skills to a Hospitality Specialist resume?

1
Review the job posting closely.

Go through the Hospitality Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Social Media, Research and Event Management are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Microsoft Access and Event Planning.

Add other common skills from your industry - such as Hospitality, Customer Service and Food & Beverage - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Sales, Marketing and Tourism - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show how you have strong attention to detail.

A good Hospitality Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

5
Use the exact job title.

Try to add the exact job title, Hospitality Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Hospitality Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Hospitality Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Hospitality Specialist Skills and Keywords to Include On Your Resume

Hospitality Specialist Soft Skills

Here are common soft skills that appear on Hospitality Specialist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Public Speaking

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual Hospitality Specialist recruiter sees it. For free.

Hospitality Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Resume Example
Entry-Level (Free)


Resume Example
Concise


Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Hospitality Specialist resume?

The most common skills and keywords we found on Hospitality Specialist resumes and job postings were Hospitality, Customer Service, Social Media, Microsoft Access, Research, Food & Beverage, Event Planning and Event Management.

Skills like Tourism, Bartending, Sales, Catering and Marketing also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

© 2024 Resume Worded. All rights reserved.

Get expert insights from hiring managers
×