Hospitality Manager

Hospitality Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Hospitality Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Hospitality Management
  • Hospitality
  • Food & Beverage
  • Restaurant Management
  • Catering
  • Event Management
  • Event Planning
  •  Find out what your resume's missing
  • Menu Development
  • Inventory Management
  • Hiring
  • Wine
  • Hotel Management
  • Bartending
  • Sales
  • Fine Dining
  • Banquet Operations
  • Customer Service
  • Corporate Events
  • Management
  • Food Safety

  •   Show full list

Resume Skills: Management Software

Resume Skills: Food & Beverage Knowledge

Resume Skills: Languages

Resume Skills: Specialty

Resume Skills: Event Management

Resume Skills: Technology

Resume Skills: Restaurant Management

Resume Skills: Business Management

Resume Skills: Software Proficiency

Resume Skills: Hospitality Management Software

Resume Skills: Customer/Client Relationship Management Tools

Resume Skills: Management

  • Hotel operations
  • Property management systems
  • Revenue management
  • Staff training and development
  • Guest service management
  • Budgeting and financial management
  •  Match your resume to these skills

Resume Skills: Software and Tools

Resume Skills: Regulations

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Hospitality Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Hospitality Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Hospitality Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2022 - Present
Hospitality Manager
Maximized overall banquet operations revenue by 35% through strategic menu development and customer service improvements.
Implemented a unique inventory management system, reducing waste by 25% and enhancing efficiency.
Leveraged hotel management expertise to improve overnight stay rate, resulting in an increase in annual profits by 30%.
Conceptualized and executed variety of corporate events which improved company's market visibility and increased bookings by 40%.
Spearheaded the hiring and training process of new staff, leading to a decrease in turnover by 20%. January 2020 - December 2021
Restaurant Manager
Increased restaurant sales by 30% by initiating local food & beverage marketing campaigns and community engagements.
Developed a unique wine program that generated a 20% increase in wine sales.
Created fine dining experiences which resulted in a 15% growth of recurring customers.
Marriott International February 2017 - December 2019
Catering Supervisor
Improved customer satisfaction by 25% by implementing special themed catering packages.
Managed food safety protocols, decreasing health violation incidences by 30%.
Supervised a team of 25 staff including hiring, training and performance evaluations.
Resume Worded University January 2019
Master's Degree in Hospitality Management
Courses included: Advanced Restaurant Management, Client Relations & Dining Etiquettes
Resume Worded Institute December 2016
Bachelor's of Business Administration
Emphasis in Hotel & Restaurant Management
Graduated summa cum laude
Management Software: OpenTable, HotSOS, POSitouch, RoomKey PMS, Toast POS
Food & Beverage Knowledge: Menu Development, Pairings, Dietary Restrictions, Food Prep & Safety, Bartending
Languages: English (Native), Spanish (Fluent), French (Conversational)
Specialty Skills: Event Planning, Staff Training & Development, Customer Service, Crisis Management
Certifications: Certified Hospitality Supervisor (CHS), ServSafe Certification, TIPS Alcohol Certification
Leadership & Volunteering: Volunteer - Meals on Wheels (2015 - 2016), Chairperson - Local Food and Wine Festival (2019)
Professional Training: Completed Conflict Resolution Training, Completed Leadership Training Program
Your Name
Event Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE February 2022 - Present
Event Manager
Achieved a 40% increase in booking corporate events through creative event planning and client relationship management.
Developed innovative marketing strategies and event branding causing a 30% rise in event attendance.
Implemented a successful registration system, significantly reducing attendee waiting times by 45%.
Managed budget of over $1M for various in-house and client funded events.
Orchestrated a team of 30+ to organize conferences, enhancing the company's brand visibility in the market.
Resume Worded January 2019 - January 2022
Banquet Operations Manager
Streamlined banquet operations resulting in 20% increased efficiency.
Managed food & beverage service for large scale weddings, increasing customer satisfaction by 35%.
Successfully controlled a budget of $800,000 without compromising service quality.
Hilton Hotels August 2015 - December 2018
Banquet Supervisor
Maintained high standards of food safety and hygiene, achieving zero health and safety incidents.
Organized high-end events that increased hotel's banquet service reputation.
Supervised team of 20 waitstaff and bartenders to ensure top quality service.
Resume Worded University January 2019
Master of Business Administration - Event Management
Awarded the Top Event Management Student 2019 (Forwarded by the Global Event Management Association)
Resume Worded Institute May 2015
Bachelor of Hospitality Management
Minors in Entrepreneurship and Marketing
Dean's List 2014 (Top 10%)
Event Management: Budgeting, Vendor Negotiations, Project Management, Risk Management, Event Marketing, Venue Selection
Technology: CRM (Customer Relationship Management) Software, Social Media Platforms, MS Office Suite, Event Planning Software
Languages: English (Native), Spanish (Conversational), Chinese (Basic)
Certifications: Certified Professional in Catering and Events (CPCE), Certified Meeting Professional (CMP)
Leadership & Volunteering: Chairman, Event Planners Association; Volunteer Organizer, Annual City Marathon
Awards: Event Manager of the Year, Eventex Awards 2020
Courses: Advanced Course in Digital Marketing (2015)
Your Name
Restaurant Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2022 - Present
Restaurant Manager
Elevated overall sales by 30% through effective team management and revised menu offerings.
Piloted a training program for staff, improving service standards and customer satisfaction by 20%.
Launched the fine dining section leading to an increased average ticket size by 40%.
Drove inventory cost down by 15% through strategic purchasing and effective inventory management.
Incorporated innovative wine pairings into menu, boosting alcohol sales by 22%. May 2019 - February 2022
Assistant Restaurant Manager
Initiated online promotional campaigns leading to a 25% increase in take-out orders.
Assisted in revamping the restaurant menu resulting in increase of footfall by 20%.
Implemented a new scheduling system, improving shift operations and reducing overtime by 15%.
Darden Restaurants June 2016 - April 2019
Head Waiter
Offered high level of customer service leading to a commendation and resultant promotion.
Improved efficiency by training servers in use of new POS system.
Successfully upsold featured dishes, resulting in a 10% boost in daily sales.
Resume Worded Institute July 2022
Certified Restaurant Manager
Key focus: Effective inventory management, staff management, and knowledge of food safety/health regulations
Resume Worded University May 2016
Bachelor of Business Administration - Hospitality
Specialization in Food Service Management
Won Best Student Leader Award during 2015-2016 academic year
Restaurant Management: Inventory Management, Revenue Increase Strategies, P&L Management, Team Leadership, Staff Training, Health & Safety Compliance
Business Management: Financial Management, Strategic Planning, Business Development, Customer Service, Conflict Resolution, Business Analysis
Software Proficiency: MS Office Suite (Expert), Restaurant Management Software, POS Systems, Scheduling tools, CRM, Payroll software
Your Name
Hospitality Assistant
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2021 - Present
Senior Hospitality Assistant
Established event management protocols leading to a 25% increase in client satisfaction.
Spearheaded redesign of restaurant layout, maximizing space efficiency and increasing capacity by 30%.
Boosted sales by 20% through strategic upselling and cross-selling techniques.
Led training of new hires, contributing to a 15% improvement in team performance metrics within 3 months.
Developed a new social media marketing campaign, resulting in a 25% increase in customer engagement.
Marriott International January 2020 - May 2021
Shift Leader - Hospitality
Supervised a 15-member team, providing support during peak hours and ensuring seamless service.
Instituted an innovative reservation system which led to a 30% reduction in booking errors.
Developed data entry procedures that improved customer handling time by 25%. August 2018 - December 2019
Hospitality Assistant
Streamlined cash handling procedures, reducing reconciliation errors by 20%.
Enhanced bar's cocktail menu, leading to a 15% increase in beverage sales.
Increased repeat bookings by focusing on personalized customer service and relationship building.
Resume Worded University May 2020
Master's in Business Administration
Specialization in Hospitality Management
Resume Worded Institute May 2018
Bachelor of Science - Hotel and Restaurant Management
Recipient of the Hospitality Excellence Scholarship
Founded the Resume Worded University Hospitality Club
Hospitality Management: Guest Services, Reservations, Event Planning, Revenue Management, Hospitality Industry Knowledge
Administrative: Project Coordination, Staff Supervision, Schedule Management, Inventory Control, Quality Assurance
Computer Skills: Microsoft Office Suite (Excel, Word, PowerPoint), CRM Software, Property Management Systems
Languages: English (Native), Spanish (Fluent), French (Basic)
Certifications: Certified Food Safety Manager, Certified Hotel Administrator
Professional Development: Dale Carnegie Leadership Training, Emotional Intelligence for Leadership Success Seminar
Leadership & Volunteering: Rescue Mission (Kitchen Volunteer), National Restaurant Association Educational Foundation (Mentor)
Awards: Marriott International Star of the Month Award, Employee of the Quarter at
Your Name
Event Coordinator Assistant
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded July 2021 - Present
Event Planning Manager
Designed immersive event experiences, resulting in a 30% increase in repeat business.
Managed research and strategy for major networking events, experiencing a 50% growth in active participation.
Leveraged social media to raise awareness, leading to a 40% rise in event attendance.
Oversaw a 20% decrease in operation cost through effective budget management and cost control.
Spearheaded a team that catered for an event with over 2000 guests, receiving 95% positive feedback.
Ace Events Ltd. February 2019 - June 2021
Event Coordinator Assistant
Increased online ticket sales by 25% through savvy social media marketing initiatives.
Successfully processed and tracked high volume data entries for top-tier events, maintaining 100% accuracy rate.
Managed logistics for 30+ annual corporate events from conception to execution, receiving positive feedback. January 2018 - January 2019
Hospitality Assistant
Boosted customer satisfaction by 20% through superior customer service.
Managed cash handling processes, reducing cash discrepancies by 15%.
Assisted in planning and organization of events, leading to a 10% increase in overall efficiency.
Resume Worded Academic Center March 2019
Master's Certificate in Business Event Planning and Management
Intensive study of strategic event planning, marketing, and budget management.
Resume Worded University December 2017
Bachelor of Hospitality Management
Specialization in Event Management.
Member of the University Special Events Committee
Event Tools: Eventbrite, Cvent, Social Tables, Zoho Backstage, AllSeated.
Technical Tools: Microsoft Office Suite, Adobe Creative Suite, Trello, Asana, Slack.
Others: Budget Management, Vendor Relations, Event Marketing, Public Relations, Contract Negotiation, Risk Management.
Certifications: Certified Meeting Professional (CMP) - 2020.
Professional Development: Attended annual Event Planner Expo (2018 - Present), Wedding Planning Institute – Certified Wedding Planner (January 2020).
Volunteering: Planner for local charity Festival For Life (Bi-Annually, 2018-Present).
Languages: English (Native), Spanish (Conversational).
Your Name
Catering Server
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded May 2021 - Present
Catering Manager
Reduced food waste by 20% through efficient inventory management techniques.
Developed new catering menus through strategic market research, increasing sales by 30%.
Implemented a new client interaction protocol that boosted client satisfaction by 25%.
Managed a diverse team of 20, ensuing consistently high quality of food and service.
Led the successful catering of 50+ events, gaining a 30% increase in repeat event bookings.
Food Fete Catering Services February 2019 - April 2021
Catering Server
Received 'Employee of the Month' 3 times for excellent customer service and team coordination.
Developed custom menus contributing to a 30% boost in event order bookings.
Contributed to social media marketing, resulting in a 20% increase in brand visibility. March 2017 - January 2019
Hospitality Assistant
Earned reputation for quickly addressing and resolving customer issues, increasing return customers by 20%.
Gained experience in effective cash handling and procedural efficiency, reducing cash errors by 10%.
Resume Worded University May 2016
Bachelor of Hospitality and Tourism Management
Emphasis on Event Management and Culinary Arts
Awards: Dean's List 2015 (Top 10%)
Resume Worded Institute February 2019
Professional Certificate in Food Service Management
Focused on Advance Catering and Event Management
Catering & Hospitality: Food Preparation, Drink Service, Table Settings, Serving Techniques, Food Safety Regulations, Event Setup/Takedown
Customer Service: Multilingual Communication (English - Native, Spanish - Fluent), Handling Complaints, Up-Selling Techniques, Conflict Resolution, Listening, Empathy
Management & Logistics: Scheduling, Staff supervision, Inventory Management, Vendor Relations, Event Planning, Budget Management
Digital Technology: MS Office (Word, Excel, PowerPoint), POS Systems, Reservation Software, Social Media
Certifications: ServSafe Food Handler Certification (2021), Certified Event Planner (CEP)
Leadership & Volunteering: Volunteer Event Organizer, Homeless Support Food Bank (2018 - Present), Mentor for Youth in Hospitality program (2020)
Training: Completed Diversity & Inclusion Training (2022), Participated in the Workplace Communication Seminar (2021)
Awards: Voted 'Staff Member Of The Year' at Food Fete Catering Services (2020), Honored with the 'Exceptional Service Award' at (2019)

How do I add skills to a Hospitality Manager resume?

Review the job posting closely.

Go through the Hospitality Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Hospitality, Food & Beverage and Menu Development are possible skills. These are skills you should try to include on your resume.

Add industry skills like Event Planning and Hospitality Management.

Add other common skills from your industry - such as Catering, Event Management and Restaurant Management - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Management, Inventory Management and Customer Service - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Hospitality Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Hospitality Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Hospitality Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Hospitality Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Hospitality Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Hospitality Manager Skills and Keywords to Include On Your Resume

Hospitality Manager Soft Skills

Here are common soft skills that appear on Hospitality Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Culinary Skills
  • Leadership
  • Team Building

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Hospitality Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Resume Example
Entry-Level (Free)

Resume Example

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you put on a Hospitality Manager resume?

On top Hospitality Manager resumes, skills like Hospitality Management, Hospitality, Food & Beverage, Restaurant Management, Catering, Event Management, Event Planning and Menu Development appear most often.

Depending on the exact role you're applying to, skills like Wine, Customer Service, Management, Banquet Operations and Inventory Management can also be effective keywords to include on your resume.

What are common Hospitality Manager soft skills?

Examples of Hospitality Manager soft skills include Customer Satisfaction, Culinary Skills, Time Management, Team Leadership and Teamwork.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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