Director Internal Communications

Director Internal Communications Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Director Internal Communications job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Internal Communications
  • Corporate Communications
  • Strategic Communications
  • Communications Planning
  • Crisis Communications
  • Communication Training
  • Employee Engagement
  •  Find out what your resume's missing
  • Press Releases
  • Newsletters
  • Public Relations
  • Thought Leadership
  • Media Relations
  • Strategy
  • Speech Writing
  • Copywriting
  • Writing
  • Change Management
  • Integrated Marketing
  • Editing
  • Storytelling

  •   Show full list

Resume Skills: Communication Tools

  • Slack
  • Microsoft Teams
  • Skype for Business
  • SharePoint
  • Yammer
  • Zoom
  • MS Office Suite
  • Google Workspace
  • Adobe Creative Suite (Photoshop, InDesign)
  • Canva
  • Hootsuite
  • Google Analytics
  •  Match your resume to these skills

Resume Skills: Content Management Systems

Resume Skills: Digital Marketing and SEO Tools

Resume Skills: Project Management

Resume Skills: Business & Marketing

Resume Skills: Writing & Editing

Resume Skills: Languages

Resume Skills: Content Creation

Resume Skills: Corporate Communication Techniques

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Director Internal Communications Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Director Internal Communications Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Director Internal Communications
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded August 2018 - Present
Director Internal Communications
Orchestrated a complete redesign of internal messaging channels, reducing information clutter by 30%.
Launched an employee engagement initiative that improved retention metrics by 20% within the first 18 months.
Spearheaded a crisis communication process overhaul which improved response time by 40%.
Implemented a new corporate communications strategy, resulting in 25% increase in brand consistency and transparency.
Directed a team of 15 multi-discipline communications professionals, leading to a 35% increase in team productivity.
Coached.com January 2015 - July 2018
Senior Manager, Internal Communications
Streamlined communication channels, resulting in 50% fewer errors on circulated internal memos.
Strategically planned and executed quarterly town-hall meetings that led to a 20% uptick in organizational transparency.
Crafted press releases and newsletters, achieving a 30% increase in open rates by employees.
Microsoft August 2012 - December 2014
Lead, Corporate Communications
Managed PR efforts that resulted in a 15% improved media coverage.
Implemented strategic communications that boosted internal team collaboration by 25%.
Enabled smoother change management processes, reducing employee churn by 20%.
EDUCATION
Resume Worded Academic Center August 2008 - May 2010
Master's in Business Administration
Specialized in Corporate Leadership and Management
Resume Worded University August 2004 - June 2008
Bachelor's in Mass Communication & Journalism
Minor in Business Administration
Recipient of Impactful Communicator Award in 2008
SKILLS
Communication and Collaboration Tools: Slack, Microsoft Teams, Skype for Business, SharePoint, Yammer, Zoom
Content Management Systems: WordPress, Joomla, Drupal, Adobe Experience Manager
Digital Marketing and SEO Tools: Google Analytics, SEMrush, Screaming Frog SEO Spider, Moz, Ahrefs, Yoast SEO
Project Management: JIRA, Trello, Asana, Basecamp, MS Project, Monday.com
OTHER
Certifications: Certified Professional in Internal Communications (2019), Project Management Professional (2015)
Leadership & Volunteering: Chair: Resume Worded CSR Committee (2018 - Present), Member: Toastmasters International Club (2016 - Present)
Awards: Communication Excellence Award, Coached.com; 2018, Corporate Leadership Award, Microsoft; 2014
Publications: Authored a detailed case study on enhancing internal communications that was published in 'Workplace Communications Journal'; 2019
Your Name
Senior Manager, Internal Communications
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2020 - Present
Senior Manager, Internal Communications
Built and enforced new corporate communications guidelines, leading to a 35% reduction in communication discrepancies.
Oversaw internal communications for a global team, increasing cohesion and reducing cultural misunderstandings by 40%.
Developed comprehensive communications plans for business transformations, resulting in streamlined changes with employee attrition dropping 25%.
Managed the timely issuance of press releases and newsletters, contributing to a 30% boost in employee engagement.
Introduced a cross-departmental communication strategy that improved project efficiency by 20%.
Coached.com May 2017 - December 2019
Lead, Corporate Communications
Influenced a shift in media relations strategy, securing 25% more top-tier coverage and strengthening company reputation.
Leveraged storytelling techniques in crafting internal messages, boosting open rates by 30%.
Introduced crisis communications training, leading to an improved response time by 50% during mock drills.
Google January 2015 - April 2017
Communications Associate
Supported the drafting of internal communications that contributed to a 15% rise in the comprehension of company-wide emails.
Managed the editorial calendar for company newsletters, resulting in a 10% increase in content relevance.
Played a key role in the implementation of a new public relations strategy, leading to a 20% boost in media coverage.
EDUCATION
Resume Worded Institute May 2014
Master of Business Administration - Corporate Communication Management
Focused on Strategic Corporate Communication, PR and Media Analysis, and Communication Theory
Resume Worded University May 2012
Bachelor of Arts - Mass Communication
Major in Mass Communication with minor in Business Administration
Recipient of University Communication Excellence Award from the faculty
SKILLS
Corporate Communication Tools: MS Office Suite, Google Workspace, Slack, Zoom
Project Management: Asana, JIRA, Trello
Content Creation: Adobe Creative Suite, InVision, Canva, MailChimp
Corporate Communication Techniques: PR writing, Media Relations, Strategic Communication, Social Media Management, Email Marketing
OTHER
Certifications: Certified Corporate Communications Professional (CCCP) - PRSA, 2020
Projects: Implemented complete internal and corporate communication streamlining at Coached.com leading to 45% improved inter-department communication.
Awards & Recognitions: Named Google's 'Associate of the Year' for outstanding corporate communications., 2016
Volunteer Activities: Trained 50+ local underprivileged students in fundamental computer skills and online communication protocols under ‘Computers for All’ initiative
Your Name
Lead, Corporate Communications
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded July 2017 - Present
Lead, Corporate Communications
Spearheaded a campaign to promote thought leadership within the company, vaulting thought leadership citation rates by 30%.
Conceptualized and implemented a new corporate communication direction, streamlining messages and boosting internal clarity by 40%.
Targeted employee engagement leading to an increased satisfaction rate by 20%, credit to a new two-way internal communications system.
Headed crisis communication plans, reducing fallout and enabling a 50% faster return to operations.
Led a team of 8 communication professionals, driving strategic successes with an improvement in team productivity by 60%.
Coached.com February 2015 - June 2017
Communications Specialist
Championed communication training sessions for employees, leading to a substantial 35% decrease in communication errors.
Implemented a new strategic communication plan, resulting in a 40% increase in message efficacy.
Oversaw PR initiatives, amplifying company message dissemination by 20% on major news outlets.
IBM March 2013 - January 2015
Public Relations Associate
Assisted in re-working the crisis communication strategy, reducing crisis response time by 30%.
Contributed to the development of an internal communications system, improving employee efficiency by 20%.
Played a key role in media relations, securing positive press in 15 high-profile publications in a year.
EDUCATION
Resume Worded Academic Center June 2011
Master of Business Administration with specialization in Corporate Communications
Focus on strategic corporate communication, crisis communication, media management and public relations
Resume Worded University May 2010
Bachelor of Arts in Communication Studies
Minors in Marketing and Business Management
Awards: Dean’s List (Top 10% of the class)
SKILLS
Communication Tools: MS Office Suite, Adobe Creative Suite (Photoshop, InDesign), Canva, Hootsuite, Google Analytics
Business & Marketing: Strategic Planning, Business Development, Market Research, Campaign Management, SWOT Analysis
Writing & Editing: AP Style, SEO Copywriting, Technical Writing, Editing, Proofreading, Content Management Systems
Languages: English (Native), Spanish (Fluent), French (Conversational), German (Basic)
OTHER
Certifications: Certified Public Relations Specialist, American Communication Association (2013)
Volunteering: Board Member, Corporate Communications Association (2015-Present), Volunteer, Communication Skills for Kids Initiative (2014-2018)
Projects: Successfully executed 'Workplace 2020' internal communications project at Resume Worded leading to an increase in employee satisfaction by 30%
Awards: Winner, Best Corporate Communications Campaign, Internal Communications Awards (2018)

How do I add skills to a Director Internal Communications resume?

1
Review the job posting closely.

Go through the Director Internal Communications posting you're applying to, and identify hard skills the company is looking for. For example, skills like Employee Engagement, Press Releases and Strategic Communications are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Communications Planning and Internal Communications.

Add other common skills from your industry - such as Crisis Communications, Corporate Communications and Communication Training - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Thought Leadership, Change Management and Newsletters - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Describe your experience with public speaking.

Public speaking experience shows Director Internal Communications hiring managers that you are able to communicate effectively, to audiences small and large.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Director Internal Communications resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Director Internal Communications, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Director Internal Communications Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Director Internal Communications job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Director Internal Communications Skills and Keywords to Include On Your Resume

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Director Internal Communications Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Frequently Asked Questions

What skills do hiring managers want to see on a Director Internal Communications resume?

On top Director Internal Communications resumes, skills like Internal Communications, Corporate Communications, Strategic Communications, Communications Planning, Crisis Communications, Communication Training, Employee Engagement and Press Releases appear most often.

Depending on the exact role you're applying to, skills like Thought Leadership, Change Management, Editing, Writing and Newsletters can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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