Desktop Engineer

Desktop Engineer Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Desktop Engineer job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Active Directory
  • Windows 7
  • Windows 10
  • Windows Server
  • Microsoft Endpoint Configuration Manager
  • Microsoft Exchange
  • Technical Support
  •  Find out what your resume's missing
  • Troubleshooting
  • ITIL
  • Group Policy
  • Windows
  • Desktop Computers
  • Citrix
  • Office 365
  • Windows XP
  • Network Administration
  • Software Installation
  • VMware
  • Servers
  • Networking
  • Powershell
  • System Administration
  • Computer Hardware
  • System Deployment
  • Microsoft Deployment Toolkit (MDT)
  • Jamf

  •   Show full list

Resume Skills: Programming

Resume Skills: Hardware

Resume Skills: Software

Resume Skills: Tools

Resume Skills: Security

Resume Skills: Desktop Management Tools

Resume Skills: Operating Systems

Resume Skills: Networking

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Desktop Engineer Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Desktop Engineer Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Desktop Engineer
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded May 2020 - Present
Senior Desktop Engineer
Led a cross-functional team of 12 to upgrade all company systems from Windows 7 to Windows 10, achieving 100% completion 2 months ahead of schedule.
Implemented Microsoft Endpoint Configuration Manager, significantly improving efficiency in patch management and reducing downtime by 50%.
Created and rolled out a comprehensive ITIL-aligned support documentation, reducing resolution times for common issues by 60%.
Devised and executed an overhaul of Group Policy, boosting network security and stability while promoting efficiency.
Wrote a library of reusable PowerShell scripts to automate routine administration tasks, saving approximately 20 hours per week. January 2018 - April 2020
Desktop Support Engineer
Engineered a solution to integrate Office 365 with Active Directory, enhancing user management and security protocols.
Resolved 40+ technical support tickets per week, maintaining a customer satisfaction rate of 98%.
Collaborated with network administrators to successfully migrate 500+ users to a new Citrix-based remote access solution.
Microsoft June 2015 - December 2017
IT Support Specialist
Successfully managed the timely and machine configuration and software installation for 200+ new company hires.
Provided ongoing troubleshooting for 300+ users, reducing average ticket response time by 30%.
Assisted in migrating the company network system from Windows XP to Windows 7, completing the project 1 month ahead of schedule.
Resume Worded University May 2020
Master of Science - Information Technology
Specialization in Systems Integration and Network Infrastructure
Resume Worded Institute December 2017
Certification in Desktop Support
Training included in-depth focus on problem identification, issue management and productive support techniques.
Desktop Management Tools: Microsoft System Center, LANDesk, AirWatch, KMS, Citrix XenDesktop, IBM BigFix
Operating Systems: Windows (all versions), MacOS, Linux (various distributions), Chrome OS
Networking: LAN/WAN, TCP/IP, VPN, DNS, DHCP, Ethernet, Wi-Fi
Scripting and Programming: Powershell, Bash, Python, Java, C++
Certifications: Certified Information Systems Security Professional (CISSP), CompTIA A+ Technician
Leadership & Volunteering: Member, International Association of IT Support Professionals; Volunteer, Coding for Kids program, 2018-present
Projects: Conducted independent research on best practices for IT asset management and led the implementation of a new system using the same at Resume Worded; Developed and launched internal training modules for new team members to accelerate onboarding and productivity.
Your Name
IT Support Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
IBM June 2019 - Present
IT Support Specialist II
Pioneered the use of Active Directory Federation Services for single sign-on, simplifying system access for 2,000+ users.
Implemented enterprise-wide Windows 7 to Windows 10 migration for a workforce of 3,000, completing the project 1 month ahead of schedule.
Managed a tech support team of 6 people, increasing overall team efficiency by 35%.
Developed and maintained computer images including updates, service packs, and customization using Microsoft Endpoint Configuration Manager.
Utilized PowerShell scripts to automate system reports, saving 15 hours of manual work each week. August 2017 - May 2019
IT Support Analyst
Streamlined the Microsoft Exchange email migration process, reducing migration time by 40%.
Provided technical support and troubleshooting to 500+ users, maintaining a 99% satisfaction rating.
Instrumental in implementing a new ITIL service delivery model, focusing on continuous improvement and customer satisfaction.
Resume Worded January 2015 - July 2017
Junior System Administrator
Managed server patching and updates using VMware technology.
Provided level 1-2 help desk support, resolving 90% of issues on first contact.
Supported the setup and maintenance of Office 365 applications and users.
Resume Worded Institute June 2019
Certified Information Systems Security Professional (CISSP)
Certification emphasized on security policy development and management, cryptography, and operations security
Resume Worded University December 2014
Bachelor's Degree - Computer Science
Focus on Network Design and Administration
Awards: Dean's List 2013 (Top 10%)
Hardware: Server Set-up, Troubleshooting, Network Protocols, Printers
Software: Windows OS, Linux, Unix, macOS
Tools: Microsoft Office, Google Workspace, Python, Bash Scripting
Security: Firewall configuration, Antivirus software, Intrusion Detection Systems (IDS), Cryptography
Your Name
System Administrator
City, Country  •  (123) 456-789  •  [email protected]  •
Oracle March 2020 - Present
Senior Systems Administrator
Implemented dynamic Group Policy for better user and system management, resulting in increased system security.
Performed management and support of internal and client networks including the set-up, configuration, and troubleshooting of networks.
Led virtualization efforts utilizing VMware technologies, decreasing server downtime by 40%
Maintained technical infrastructure integrity through proactive network monitoring, facilitated by the development of enhanced diagnostics with PowerShell scripts.
Led a 7-member administration team to achieve top levels of service availability and security across Windows Server environments.
Resume Worded January 2017 - February 2020
System Administrator II
Created a network-wide standardized operating platform resulting in a 50% reduction in troubleshooting time.
Remotely administered servers and workstations using Microsoft Endpoint Configuration Manager.
Provided prompt resolution to critical Windows Server OS and Network issues, reducing potential operational downtime by 25%. June 2014 - December 2016
Junior System Administrator
Administered Active Directory users, groups, and all other areas, increasing system efficiency by 20%.
Managed and provided support for software installations and updates.
Assisted with a massive upgrade from Windows XP to Windows 7 for 1000+ desktop computers within the company, successfully meeting the project deadlines.
Resume Worded University December 2016
Master of Science in Information Technology
Specialization in Network and System Administration
Resume Worded Academic Center February 2014
Certified Information Systems Security Professional (CISSP)
Certification acquired while working as Junior system administrator
Operating Systems: Windows Server, Linux (CentOS, Ubuntu), MacOS
Networking: TCP/IP, DNS, DHCP, Ethernet, VPN, Firewall, LAN, WAN
Programming: Python, PowerShell, Bash, Java, Perl, Ruby
Tools: Ansible, Docker, VMware, Nagios, Oracle DB, Git
Certifications: Microsoft Certified: Azure Solutions Architect Expert (2021), Red Hat Certified Engineer (RHCE) - (2018)
Professional Development Courses: Attended Docker for System Administrators, Advanced Bash Scripting
Projects: Led migration of company’s entire server infrastructure from on-premise to cloud (Azure)
Volunteering: Tech mentor for NGO, Helping Hands, providing IT education to underprivileged children

How do I add skills to a Desktop Engineer resume?

Review the job posting closely.

Go through the Desktop Engineer posting you're applying to, and identify hard skills the company is looking for. For example, skills like Microsoft Endpoint Configuration Manager, Windows 10 and Active Directory are possible skills. These are skills you should try to include on your resume.

Add industry skills like Technical Support and Troubleshooting.

Add other common skills from your industry - such as Microsoft Exchange, Windows Server and Windows 7 - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Computer Hardware, Office 365 and Networking - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Highlight technical and engineering skills.

It's important to show hiring managers your technical experience, whether that's in your previous Desktop Engineer roles or other experiences. Try to emphasize your technical and engineering experience through your bullet points.

Highlight any software engineering or development experience.

Programming and software development are common skill sets for Desktop Engineer roles, so try to highlight related accomplishments in your summary, work experience or skills sections.

Use the exact job title.

Try to add the exact job title, Desktop Engineer, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Desktop Engineer Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Desktop Engineer job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Desktop Engineer Skills and Keywords to Include On Your Resume

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Desktop Engineer Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Desktop Engineer resume?

Here are some of the most popular skills we see on Desktop Engineer resumes:

  • Active Directory
  • Windows 7
  • Windows 10
  • Windows Server
  • Microsoft Endpoint Configuration Manager
  • Microsoft Exchange
  • Technical Support
  • Troubleshooting

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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