Intake Specialist

Intake Specialist Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Intake Specialist job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Client Intake
  • Data Entry
  • Case Management
  • Mental Health
  • Crisis Intervention
  • Social Services
  • Community Outreach
  •  Find out what your resume's missing
  • Nonprofit Organizations
  • Healthcare
  • Customer Service
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Group Therapy
  • Research
  • Medical Terminology
  • Typing
  • Mental Health Counseling

  •   Show full list

Resume Skills: Case Management Software

  • IMS
  • CloudCare
  • Med-IT
  • CMBHS
  • MyEvolv
  • Anasazi
  • CaseWorthy
  • Penelope by Athena software
  • Social Solutions ETO
  • Foothold AWARDS
  • Apricot
  • Penelope
  • Exponent Case Management
  • Deputy
  •  Match your resume to these skills

Resume Skills: Counseling Techniques

  • Motivational Interviewing
  • Solution-Focused Brief Therapy
  • Cognitive-Behavioral Therapy
  • Dialectical Behavior Therapy
  • Person-Centered Therapy
  • Interpersonal Therapy
  •  Match your resume to these skills

Resume Skills: Documentation

Resume Skills: Data Management

Resume Skills: Compliance

Resume Skills: Medical Terminology

Resume Skills: MS Office Suite

Resume Skills: Communication

Resume Skills: Languages

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Intake Specialist Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Intake Specialist Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Intake Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2019 - Present
Senior Intake Specialist
Led a customer service team of 8, improving client intake efficiency by 40% through the implementation of a streamlined data entry system.
Developed robust case management strategies to handle 30% more cases effectively without compromising on service quality.
Enhanced community outreach programs which increased participation by 60%, substantiating our position in the social services sector.
Conducted group therapy sessions that helped reduce mental health issues amongst participants by 25%.
Interpreted complex medical terminology to assist clients, improving the client’s understanding of their case by 85%.
Coached.com February 2016 - May 2019
Intake Specialist
Revamped the client intake process, increasing data entry accuracy by 50%.
Managed a diverse caseload of clients, supporting healthcare and mental health counseling services.
Guided teams in adhering to U.S. Health Insurance Portability and Accountability Act (HIPAA) guidelines, reducing compliance incidents by 35%.
HealthCare Global July 2012 - January 2016
Case Manager
Spearheaded the design of a case monitoring system, which improved case following efficiency by 30%.
Conducted in-depth research on best practices for crisis intervention, which became a core part of training protocol.
EDUCATION
Resume Worded University May 2015
Master of Social Work - Clinical Social Work
Specialization in Case Management and Health Care
Awards: University Distinguished Graduate (Top 5%)
Resume Worded Academic Center February 2012
Certification in Intake Procedures and Client Management
Part-time certification alongside work at HealthCare Global
SKILLS
Case Management Software: CaseWorthy, Penelope by Athena software, Social Solutions ETO, Foothold AWARDS
Data Management: Microsoft Office Suite, Google Workspace, Database Reporting
Compliance: HIPAA, Privacy Policies, Patient Advocacy, Health Insurance Verification
Medical Terminology: ICD-10, CPT, DSM-5, Health Record Documentation
OTHER
Certifications: Certified Social Work Case Manager (C-SWCM), Motivational Interviewing Certification
Volunteering: Monthly Volunteer at Local Homeless Shelter, Pro-bono Counseling sessions
Professional Memberships: Member of National Association of Social Workers (NASW), Board Member of the Case Management Society of America (CMSA)
Trainings: Completed training in Trauma-Informed Care, Participated in Annual HealthCare Global Case Management Conferences
Your Name
Case Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded May 2018 - Present
Senior Case Manager
Supervised a team of 5 case managers, increasing overall productivity by 45%.
Developed and implemented crisis intervention protocols, reducing client distress incidents by 60%.
Led the coordination of community outreach programs, attracting over 1500 participants.
Streamlined the intake and data entry process, improving accuracy by 40%.
Conducted group therapy modules to improve mental health awareness in the client pool.
Coached.com March 2015 - April 2018
Case Manager
Established a client-centric health care management strategy, leading to a 20% increase in client satisfaction scores.
Implemented effective data entry systems, ensuring 100% accuracy in client records.
Conducted client counseling sessions, which contributed to a 15% reduction in mental health issues among clients.
Mental Health Care Associates January 2012 - February 2015
Intake Specialist
Enhanced the client intake process by embedding a quality feedback loop, reducing complaints by 40%.
Coordinated case management activities for over 200 clients, ensuring smooth service delivery.
EDUCATION
Resume Worded Academic Center September 2014
Master of Social Work (MSW)
Specialization: Health & Mental Health
Resume Worded University May 2010
Bachelor of Psychology
Minor: Social Services Delivery
Awards: Dean's List 2009–2010 (Top 10%)
SKILLS
Case Management Software: IMS, CloudCare, Med-IT, CMBHS, MyEvolv, Anasazi
Counseling Techniques: Motivational Interviewing, Solution-Focused Brief Therapy, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Person-Centered Therapy, Interpersonal Therapy
Documentation: Treatment Plans, Progress Notes, Functional Assessments, Discharge Plans, Crisis Intervention
OTHER
Certifications: Certified Case Manager (CCM) – 2018, Applied Suicide Intervention Skills Training – 2016
Volunteering: Habitat for Humanity – Community Organizer, Red Cross – Disaster Mental Health Volunteer
Awards: Employee of the Year – Coached.com (2017), Outstanding Achievement Award – Mental Health Care Associates (2013)
Your Name
Case Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded July 2017 - Present
Senior Case Coordinator
Spearheaded the transformation of the client intake procedure, reducing processing times by 35%
Instituted new case management software, contributing to 30% better organization and scheduling.
Led crisis intervention initiatives, substantially reducing adverse incidences by 50%.
Developed customer service training modules incorporating U.S. Health Insurance Portability and Accountability Act (HIPAA) guidelines, leading to a 20% decrease in HIPAA violations.
Implemented research-driven clinical interventions, contributing to a 30% reduction in severe mental health cases in our clientele.
Coached.com January 2014 - June 2017
Case Coordinator
Managed a case load of over 200 clients with various mental health concerns, ensuring efficient service delivery.
Improved client intake process, leading to a 25% increase in client satisfaction.
Coordinated community outreach events, engaging over 1000 participants.
Holistic Health Foundation August 2010 - December 2013
Intake Specialist
Refined the data entry method leading to a 95% accuracy rate in client records.
Facilitated efficient case management for over 150 clients.
EDUCATION
Resume Worded University December 2013
Master’s Degree in Clinical Social Work (MSW)
Specialization in Occupational Health
Resume Worded Institute May 2010
Bachelor of Arts in Psychology
Minor in Public Health
Awards: Dean's List 2008-2010 (Top 10%), Psychology Department Honors
SKILLS
MS Office Suite: Word, Excel (Pivot Tables, Formulas), PowerPoint, Outlook, Teams
Case Management Software: Social Solutions ETO, Apricot, Penelope, CaseWorthy, Exponent Case Management, Deputy
Communication: Client Rapport, Active Listening, Interpersonal, Negotiation, Mediation, Nonviolent Communication
Languages: English (Native), Spanish (Fluent)
OTHER
Certifications: Licensed Clinical Social Worker (LCSW), Trauma-Informed Care Certification
Leadership & Volunteering: American Case Management Association (Board Member), Resume Worded Volunteer Program (Mentor)
Continuing Education: Annual attendee at the National Case Management Society Conference

How do I add skills to an Intake Specialist resume?

1
Review the job posting closely.

Go through the Intake Specialist posting you're applying to, and identify hard skills the company is looking for. For example, skills like Nonprofit Organizations, Data Entry and Mental Health are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Case Management and Client Intake.

Add other common skills from your industry - such as Community Outreach, Social Services and Crisis Intervention - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like U.S. Health Insurance Portability and Accountability Act (HIPAA), Typing and Research - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show how you have strong attention to detail.

A good Intake Specialist has strong attention to detail, so try to include examples of where you handled complex projects or processes.

5
Use the exact job title.

Try to add the exact job title, Intake Specialist, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Intake Specialist Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Intake Specialist job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Intake Specialist Skills and Keywords to Include On Your Resume

Intake Specialist Soft Skills

Here are common soft skills that appear on Intake Specialist job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

  • Public Speaking

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Intake Specialist Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Resume Example
Entry-Level (Free)


Resume Example
Concise


Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Intake Specialist resume?

The most common skills and keywords we found on Intake Specialist resumes and job postings were Client Intake, Data Entry, Case Management, Mental Health, Crisis Intervention, Social Services, Community Outreach and Nonprofit Organizations.

Skills like U.S. Health Insurance Portability and Accountability Act (HIPAA), Healthcare, Typing, Customer Service and Research also appeared on related job postings.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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