Director Information Technology Services

Director Information Technology Services Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Director Information Technology Services job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • IT Service Management
  • IT Strategy
  • IT Management
  • Information Technology
  • Disaster Recovery
  • ITIL
  • IT Operations
  •  Find out what your resume's missing
  • Vendor Management
  • Integration
  • Data Center
  • Cloud Computing
  • Enterprise Software
  • Business Analysis
  • Infrastructure
  • Active Directory
  • Change Management
  • Networking
  • Enterprise Architecture
  • Service Delivery
  • Business Intelligence (BI)

  •   Show full list

Resume Skills: Programming

Resume Skills: Software

  • Microsoft Office Suite
  • Adobe Acrobat
  • Cloud Computing (AWS, Google Cloud, Microsoft Azure)
  • Microsoft 365
  • Adobe Creative Cloud
  • Slack
  • Trello
  • JIRA
  • Confluence
  •  Match your resume to these skills

Resume Skills: Project Management Tools

Resume Skills: Data Analysis Tools

Resume Skills: IT Project Management

Resume Skills: Cloud and Networking

Resume Skills: Network & Infrastructures

Resume Skills: Operating Systems

Resume Skills: Cloud

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Director Information Technology Services Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Director Information Technology Services Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Director Information Technology Services
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded March 2018 - Present
Director Information Technology Services
Constructed an end-to-end IT strategy for the firm, upgrading its obsolete tech-stack to modern cloud-based systems, resulting in a significant 40% reduction in system downtimes.
Boosted IT operational efficiency by 30% by introducing an ITIL-based service management process.
Launched disaster recovery and business continuity strategies that improved system uptime from 95% to 99.9%.
Managed a team of 35 IT professionals, leading them to deliver high quality, on-time projects.
Negotiated and managed multiple vendor contracts, saving over $300K annually for the company. January 2015 - February 2018
Senior IT Manager
Implemented enterprise software solutions that increased team productivity by 20%.
Drove the integration of a new active directory system, leading to a 25% decrease in user authentication issues.
Managed IT services delivery to over 5,000 users globally, maintaining a 99% satisfaction rating.
IBM January 2012 - December 2014
IT Infrastructure Manager
Supervised data center expansion project, resulting in a 35% increase in data storage capacity.
Coordinated a cross-functional team for the successful deployment of a $2M infrastructure upgrade.
Spearheaded a network optimization project, facilitating faster and more efficient data transmission.
Resume Worded University December 2014
Master of Business Administration (MBA) - Information Systems
Awards: Dean's List 2014 (Top 10%)
Resume Worded Academic Center June 2012
Certified Information Systems Security Professional (CISSP)
Awarded to professionals with a deep technical and managerial knowledge in securing an organization's information systems
Programming Languages: Python, C++, Java, HTML/CSS, JavaScript, SQL
IT Project Management: Agile Scrum methodology, Kanban, Waterfall model, Lean IT
Software: Microsoft 365, Adobe Creative Cloud, Slack, Trello, JIRA, Confluence
Cloud and Networking: Amazon Web Services (AWS), Microsoft Azure, VMware, TCP/IP, SFTP, SSH
Certifications: ITIL Foundation Certificate in IT Service Management (2016), Project Management Professional (PMP) - PMI (2015)
Leadership & Volunteering: Mentor for Women in Tech (2017 - Present), Volunteer IT Consultant for local non-profit organizations (2012 - 2014)
Conferences & Workshops: Speaker at Annual IT Leaders Summit (2019), Participant of Infosec Security Conference (2018)
Languages: English (Native), Spanish (Fluent), French (Basic)
Your Name
IT Services Director
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE April 2019 - Present
IT Services Director
Restored IT service delivery efficiency and reduced response times by 20% through effective IT service management.
Led the enterprise architecture planning and ensured a 99.9% uptime, resulting in better customer experience.
Accelerated the digital transformation of the company by leading the migration to cloud computing services.
Enhanced cybersecurity, and handled disaster recovery, protecting the firm from potential threats and data breaches.
Redefined vendor management strategy, saving $500K in IT expenditure annually.
Resume Worded October 2015 - March 2019
Lead Infrastructure Engineer
Managed the seamless integration of diverse systems, leading to a 30% increase in process efficiency.
Ensured the effective implementation of Active Directory, resolving access related issues and improving security.
Led a successful transition from traditional networking to a robust, scalable cloud infrastructure.
Microsoft August 2011 - September 2015
Business Intelligence Analyst
Developed business intelligence solutions that informed major strategic decisions, aiding in a 20% increase in profits.
Performed thorough business analysis, driving process improvements that led to a 10% decrease in operational costs.
Ran data-driven change management initiatives, improving employee productivity by 15%.
Resume Worded University December 2016
Master of Business Administration - IT Management
Concentrations in IT Strategy & Project Management
Resume Worded Academic Center May 2011
Bachelor of Science - Information Technology
Minors in Business Intelligence and Data Analytics
Award: Dean's List 2010 (Top 10%)
Software: Microsoft Office Suite, Adobe Acrobat, Cloud Computing (AWS, Google Cloud, Microsoft Azure)
Programming: Python, Java, SQL, C++, Ruby, JavaScript
Project Management Tools: Jira, Asana, Trello, MS Project, Smartsheet
Data Analysis Tools: Tableau, Qlikview, PowerBI, Google Analytics, Excel
Certifications: Certified Project Management Professional (PMP) - 2018, Certified Information Systems Security Professional (CISSP) - 2017
Courses: Executive Education Program in Advanced Management, Resume Worded University - 2020
Leadership & Volunteering: TechBridge (Mentor for young tech enthusiasts), Board Member at local Tech Club - 2018-Present
Awards & Honors: Microsoft 'Top Performer' Award, 2014
Your Name
Director of IT and Infrastructure Services
City, Country  •  (123) 456-789  •  [email protected]  •
IBM May 2020 - Present
Director of IT and Infrastructure Services
Defined IT strategies that aligned with the firm's business model, contributing to a 25% increase in revenue within a year.
Led a major data center consolidation project, improving system performance and reducing upkeep costs by 45%.
Implemented cutting-edge enterprise software, leading to better data management and a 30% increase in work efficiency.
Handled disaster recovery and ensured optimal IT service delivery, maintaining 99.99% system availability.
Negotiated vendor contracts, achieving annual savings of $600K through strategic vendor management. January 2017 - April 2020
Senior Network Architect
Directed the implementation of a sophisticated networking model, enabling faster data transmission and a 50% improvement in network performance.
Triumphed in obtaining an enterprise architecture certification, proving advanced skills in architecture principles and techniques.
Delivered seamless IT services to over 10,000 users, driving the achievement of key business objectives.
Resume Worded June 2014 - December 2016
ITIL Process Consultant
Implemented robust ITIL guidelines, leading to an efficient, process-driven IT environment.
Improved service delivery standards, resulting in a 60% rise in customer satisfaction.
Pioneered the introduction of constant service improvement, recording a 25% efficiency increase in service delivery.
Resume Worded Academic Center May 2020
Executive Master's in IT Management
Specialized in Strategic Technology Planning
Resume Worded University April 2012
Bachelor of Science in Computer Science
Minors: Network Security, Advanced Data Systems
Programming Languages: Python, Java, C++, JavaScript, SQL, HTML/CSS, Ruby
Network & Infrastructures: TCP/IP, LAN/WAN, Cisco Networking, VLAN, VPN, Docker, Ansible
Operating Systems: Linux (CentOS, Ubuntu), Windows Server (2012, 2016, 2019), macOS
Cloud Skills: AWS, Google Cloud, Azure, SaaS, PaaS, IaaS, Serverless Computing
Certifications: Cisco Certified Network Professional (CCNP), AWS Certified Solutions Architect
Leadership & Volunteering: Mentor, Resume Worded Women Techmakers - Guiding women in their tech career advancement
Projects: Designed and implemented a state-of-the-art network architecture for a fortune-500 company
Awards: Tech Leadership Award 2019 - Given by for instrumental role in implementing DDoS mitigation strategies

How do I add skills to a Director Information Technology Services resume?

Review the job posting closely.

Go through the Director Information Technology Services posting you're applying to, and identify hard skills the company is looking for. For example, skills like IT Management, IT Strategy and Information Technology are possible skills. These are skills you should try to include on your resume.

Add industry skills like IT Service Management and Disaster Recovery.

Add other common skills from your industry - such as ITIL, Vendor Management and IT Operations - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Cloud Computing, Integration and Change Management - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Highlight any software engineering or development experience.

Programming and software development are common skill sets for Director Information Technology Services roles, so try to highlight related accomplishments in your summary, work experience or skills sections.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Director Information Technology Services resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Director Information Technology Services, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Director Information Technology Services Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Director Information Technology Services job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Director Information Technology Services Skills and Keywords to Include On Your Resume

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Director Information Technology Services Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

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Browse Skills from Similar Jobs

Frequently Asked Questions

What are the top skills you should add to your Director Information Technology Services resume?

Some effective Director Information Technology Services skills you can add to your resume include:

  • IT Service Management
  • IT Strategy
  • IT Management
  • Information Technology
  • Disaster Recovery
  • ITIL
  • IT Operations
  • Vendor Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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