Bank Teller

Bank Teller Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Bank Teller job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Banking
  • Teller Operations
  • Cash
  • Retail Banking
  • Customer Service
  • Sales
  • Financial Analysis
  •  Find out what your resume's missing
  • Commercial Banking
  • Cashiering
  • Administration
  • Finance
  • Credit
  • Investments
  • Cash Handling
  • Loans
  • Risk Management
  • Microsoft Access
  • Management
  • Financial Services
  • Personal Banking
  • Customer Experience
  • U.S. VA Loans
  • Government Loans
  • Construction Loans
  • Business Loans
  • Investment Banking
  • Private Banking
  • Home Equity Loans
  • Mortgage Lending

  •   Show full list

Resume Skills: Financial & Banking Software

Resume Skills: Office Tools

Resume Skills: Communication Tools

Resume Skills: Languages

Resume Skills: Financial Knowledge

Resume Skills: Tech

Resume Skills: Regulation and Compliance

Resume Skills: Financial Software

Resume Skills: Financial Analysis Techniques

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Bank Teller Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Bank Teller Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Bank Teller
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2019 - Present
Bank Teller Supervisor
Steered a team of 6 bank tellers improving overall efficiency by 30% through rigorous training and implementation of streamlined operational procedures.
Boosted customer service ratings by 35% by infusing best practices in personal banking and multi-channel customer experience.
Conducted meticulous financial analysis regularly to identify and promptly resolve discrepancies, reducing error rates by 20%.
Wells Fargo January 2017 - May 2019
Senior Bank Teller
Led the sales team to achieve 45% growth year-on-year in commercial banking products through targeted sales strategies.
Streamlined teller operations, enhancing productivity by 25% and substantially improving cash handling accuracy.
Assured compliance with credit policies and risk management strategies, reducing the bank's vulnerability to loan defaults by 15%. April 2014 - December 2016
Bank Teller
Managed cash transactions of up to $5 million per month, with 100% accuracy, routinely demonstrated cashiering competence.
Delivered top-tier customer service, enhancing customer retention by 20%
Effectively promoted banking products and services, contributing to a 30% rise in account openings in 2016.
Resume Worded Institute June 2020
Certification in Anti-Money Laundering (AML)
Part-time Certification, While working as a Bank Teller Supervisor
Resume Worded University Apr 2014
Bachelor of Science in Finance
Minor in Business Administration
Awards: Dean's List 2014 (Top 10% in class), Financial Management Association Honor Society
Financial & Banking Software: Fiserv, Infosys Finacle, Oracle FLEXCUBE, Temenos T24, Misys Equation, Silverlake Axis
Office Tools: Microsoft Office Suite, Word, Excel, PowerPoint, Outlook
Communication Tools: Slack, Skype for Business, Microsoft Teams, Zoom
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Certified Bank Teller (CBT) – American Bankers Association (2019)
Professional Development: Customer Relationship Management (CRM) Training – Resume Worded (2020)
Leadership & Volunteering: Volunteer organizer for Annual Fundraising Event – Resume Worded Foundation, 2020-present
Projects: Initiated and led successful campaign to improve customer service metrics across bank branches – Resume Worded, 2020
Your Name
Personal Banking Representative
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2020 - Present
Personal Banking Representative Supervisor
Formulated and executed retail banking strategies, driving a 35% increase in average customer assets managed.
Increased sales of investment products by 40% through tailored financial counseling and customer portfolio management.
Implemented new credit policies that improved loan portfolio quality, reducing delinquency rates by 15%.
TD Bank August 2016 - December 2019
Senior Personal Banking Representative
Orchestrated productive team meetings, driving efficiency in administration tasks and reducing processing time by 20%.
Managed and grew a high-value customer portfolio, exceeding sales targets by 30% for three consecutive quarters.
Improved customer experience rating by 25% by efficiently resolving conflicts and providing tailor-made banking solutions. June 2014 - July 2016
Personal Banking Representative
Accurately processed transactions and effectively cross-sold banking services contributing to a 15% increase in revenue.
Displayed proficiency in financial services, handling an average of 50 customers per day while maintaining a high level of service.
Delivered exceptional customer service catering to all client queries and concerns, improving customer satisfaction by 20%.
Resume Worded Institute May 2019
Certificate in Advanced Finance
Focused on FinTech integration and advanced risk management techniques
Resume Worded University May 2014
Bachelor of Business Administration – Finance
Specialised in Finance and Economics
Awards: Resume Worded Scholar (Top 5% of Class), Dean's List 2012 - 2014
Financial Knowledge: Portfolio Management, Financial Analysis, Risk Management, Budgeting and Forecasting, Mergers and Acquisitions
Tech Skills: MS office Suite (Excel, Word and PowerPoint), Primavera, QuickBooks, Oracle Financials
Regulation and Compliance: AML, KYC, FRB/SEC/FINRA compliance
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Chartered Banker by the Chartered Banker Institute (2020), Certified Financial Services Auditor (CFSA – 2018)
Leadership & Volunteering: United Way, Financial Literacy Program (Volunteer Financial Educator, 2016 – 2020)
Professional Development: Attended annual banking and finance conferences (2015-2019)
Projects: Implemented a risk management software that improved the efficiency of audits by 20%
Your Name
Financial Services Representative
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded February 2018 - Present
Financial Services Representative Manager
Led, trained and supervised a team of 8 financial services representatives, improving department efficiency by 30%.
Implemented new risk management practices, decreasing bad loan ratio by 20%.
Achieved a 40% increase in sales through strategic planning and enhanced customer experience tactics.
JP Morgan Chase January 2015 - January 2018
Senior Financial Services Representative
Increased the acquisition of new business accounts by 30% through effective sales and customer service strategies.
Implemented new financial analysis techniques, improving budget forecasting accuracy by 20%.
Enhanced customer experience by implementing a new client onboarding process, reducing waiting time by 25%. July 2012 - December 2014
Financial Services Representative
Consistently met sales targets, contributing to a 15% increase in the revenue of financial products.
Developed client relationships and provided financial guidance, resulting in higher customer retention rate by 20%.
Proactively identified up-sell opportunities, boosting sales of insurance products by 25% in the first year of implementation.
Resume Worded University December 2014
Master of Business Administration in Finance
Completed coursework in Investment Analysis, Portfolio Management, and Corporate Finance
Resume Worded Academic Center June 2012
Chartered Financial Analyst (CFA) - Level II
Successfully passed Level II CFA exam focussed on Assets Valuation and Portfolio Management
Financial Software: Moody's Analytics, Bloomberg Terminal, Microsoft Office Suite (Excel, PowerPoint, Word), Thomson Reuters Eikon
Financial Analysis Techniques: Portfolios Management, Investment Strategies, Risk & Quantitative Analysis, Market Trend Predictions
Languages: English (Native), Spanish (Intermediate), French (Basic)
Certifications: Series 7: General Securities Representative (2019)
Leadership & Volunteering: Volunteer Income Tax Assistance program (Provided free personal tax assistance to low-income families)
Projects: Successfully launched a personal finance blog with over 20,000 monthly readers
Your Name
Teller Supervisor
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2020 - Present
Teller Supervisor
Strengthened risk management by identifying suspicious activities, reducing fraudulent transactions by 35%
Increased cross selling of bank products by 40% by effectively training tellers on spotting customer needs
Achieved a high degree of excellence in customer service, obtaining a 97% satisfaction score in routine service audits
Improved operations by implementing a streamlined cash counting procedure, reducing cash handling errors by 15%
Conducted regular team meetings and 1-on-1 sessions, boosting teller operations efficiency by 20% June 2017 - December 2019
Assistant Teller Supervisor
Led branch's deposit and cash management, achieving a 99.9% accuracy rate
Reduced customer waiting time by 25% through improved teller performance and scheduling
Understood and complied with all credit and loans policies, maintaining zero audit findings in annual reviews
Resume Worded Institute December 2019
Certified Bank Manager
Part-time Certification while working as an Assistant Teller Supervisor at
Resume Worded University May 2017
Bachelor of Business Administration - Finance
Major in Finance
Awards: Dean's List 2016 (Top 10%)
Banking Systems & Tools: Oracle FLEXCUBE, Fiserv Signature, SWIFT, Misys, AFS Level III, Temenos T24, Microsoft Office Suite
Compliance & Regulations: USA PATRIOT Act, Bank Secrecy Act, Anti-Money Laundering (AML), Know Your Customer (KYC), Risk Management, Financial Analysis
Languages: English (Native), Spanish (Professional)
Certifications: Anti-Money Laundering (AML) Certification (2020), Certified in Risk and Information Systems Control (CRISC) (2018)
Leadership & Volunteering: Mentor at 'Career Pathways for Youth' (Non-profit organization for young adults interested in finance industry) (2018 - Present), Treasurer at 'Communities United' (Local charity organization) (2017 - 2019)
Continuous Learning: Completed courses on Customer Relationship Management (CRM) and Leadership from Coursera
Your Name
Head Teller
City, Country  •  (123) 456-789  •  [email protected]  •
Chase Bank October 2019 - Present
Head Teller
Spearheaded the selling of banking products, increasing the contribution to revenue by 30%
Transformed customer service standards, earning branch's highest satisfaction rating of 96%
Accelerated loan processing by managing preliminary credit analysis efficiently, reducing approval time by two days
Oversaw daily deposit operations and managed large cash transactions, with zero cases of cash shortage (≥$100K daily)
Critical team member in implementing the new consumer lending procedure, improving loan application processing by 20%
Wells Fargo February 2016 - September 2019
Senior Bank Teller
Contributed to the handling of high-value transactions, exceeding $500,000 on a regular basis
Sustained 99% accuracy in cash handling and reconciliation
Initiated 30% more credit card applications than the average teller by effective cross selling skills
Resume Worded University August 2019
Master of Business Administration - Finance
Specialized in Tax Legislation and Financial Systems
Resume Worded Academic Center April 2014
Certified Bank Teller (CBT)
Received intensive training encompassing banking principles, financial services, and sales techniques
Certifications: American Bankers Association (ABA) Bank Teller Certificate, ABA Certified Financial Marketing Professional
Professional Training: Sales Techniques for Financial Products, Advanced Customer Service Training
Leadership & Volunteering: Volunteer Financial Coach at Local Community Center
Affiliations: Member of the American Banking Association, Member of the National Association of Professional Women
Your Name
Lead Teller
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded August 2018 - Present
Lead Teller
Orchestrated the teller team to meet and exceed sales targets by 20% consistently
Entrusted with the most complex customer transactions, representing 50% of the branch's total
Enhanced user experience by leveraging customer feedback and resulted in a 20% increase in branch's customer satisfaction ratings
Increased teller efficiency by training team on complex commercial banking transactions
Managed branch's cash handling policy updates; maintained branch liquidity and reduced cash discrepancy by 10%
Bank of America March 2015 - July 2018
Consistently surpassed sales targets and ranked among top 10% performers across the commercial lending department
Demonstrated expertise in financial services by solving complex customer queries
Managed cash drawer of up to $100,000 daily with 100% accuracy
Resume Worded University May 2014
Bachelor of Business Administration - Finance
Minor in Accounting
Dean's List 2012, 2013 (Top 10%)
Resume Worded Institute March 2015
Bank Teller Certification
Certified by the American Bankers Association
Completed part-time along with work
Financial Software: Oracle FLEXCUBE, Fiserv, Infor SunSystems, Nucleus FinnOne, SAP for Banking
Office Tools: Microsoft Office Suite, Google Workspace, Adobe Acrobat
Compliance: AML/KYC Procedures, Risk Management, Fraud Detection
Languages: English (Native), Spanish (Fluent), French (Beginner)
Certifications: Certified Anti-Money Laundering Specialist (ACAMS), Financial Risk Manager (FRM)
Training & Development: Attended 'Effective Communication for Tellers' Workshop, Completed 'Customer Experience Strategies' online course
Volunteering: Volunteer Income Tax Assistance (VITA) Program - Helped community members prepare their tax returns
Honors & Awards: Bank of America Stellar Service Award (2017), Resume Worded Employee of the Quarter (Q3 2019)
Your Name
Vault Teller
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2018 - Present
Senior Vault Teller
Orchestrated the performance upgrade of teller operations resulting in 30% increase in efficiency, leveraging my deep understanding of commercial banking ecosystem.
Reduced cash handling errors by 50% through streamlining cash management processes and carrying out rigorous audits regularly.
Implemented a new sales strategy leading to a 40% increase in cross-selling of bank's products and services.
Enhanced customer service by training new hires on effective communication techniques, resulting in a 20% improvement in customer satisfaction scores.
Spearheaded data entry operations ensuring 100% accuracy and compliance with banking regulations.
Wells Fargo April 2016 - May 2018
Vault Teller
Facilitated seamless consumer lending operations that expedited procedures and improved customers' transfers by 35%.
Expedited cash management procedures thereby reducing cashiering time by 25%, resulting in a noticeable improvement in operational efficiency.
Spearheaded credit analyses reducing discrepancies and bolstering the bank's financial standing.
Citibank January 2014 - March 2016
Bank Teller
Successfully processed a daily average of 120 deposits ensuring accuracy and timely customer service.
Reduced teller operational discrepancies by 40% via implementation of strict auditing procedures.
Achieved higher customer satisfaction rates by adopting refined retail banking strategies.
Resume Worded Institute April 2017
Certified Bank Examiner (CBE)
Part-time 6-month intensive training course with a focus on audit and compliance
Resume Worded University May 2013
Bachelor of Arts in Economics
Emphasis on Behavioral Economics and Corporate Finance
Recipient of the Resume Worded Scholarship for Academic Excellence
Financial Systems: Dataphile, Bloomberg Terminal, Reuters Eikon, Oracle Financials
Banking Operations: Cash Handing, Security Protocols, Vault Audits, Record Keeping
Software: Microsoft Office Suite (Expert), QuickBooks (Advanced), SAP (Intermediate)
Regulations: AML/KYC Procedures, GDPR Compliance, Bank Secrecy Act, Anti-Terrorist Financing
Certifications: AML/KYC Compliance Certification (2019), Notary Public
Volunteering: Financial Literacy Volunteer - Junior Achievement (2016-Present)
Awards: Resume Worded 'Excellence in Service' Award (2020), Wells Fargo 'Best Team Player' Award (2018)
Professional Development: Attended the Annual Banking Operations Summit (2019), Participated in the Resume Worded Leadership Training (2018)
Your Name
Senior Bank Teller
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE January 2019 - Present
Lead Bank Teller
Transformed banking operations, facilitating a 30% rise in retail banking transactions through refined financial strategies.
Devised an improved model for cash management, reducing error rate by 20% and enhancing transaction efficiency.
Successfully exceeded sales targets by 60% by adopting aggressive strategies and incorporating excellent customer service.
Devised and implemented a comprehensive training program, resulting in a 50% improvement in new tellers' performance metrics.
Executed error-free data entry operations, ensuring compliance and promoting a streamlined workflow.
Chase Bank September 2016 - December 2018
Senior Bank Teller
Streamlined consumer lending operations, reducing processing time by 20%.
Optimized cash handling procedures ensuring faster transaction time and reducing customers' waiting time by 30%.
Facilitated accurate credit analyses, ensuring compliance, and increasing bank's profitability by 12%.
Bank of America March 2014 - August 2016
Bank Teller
Processed an average of 150 daily deposits, ensuring 100% accuracy and improving customer satisfaction.
Initiated a double-check system, significantly reducing operational discrepancies by 45%
Surpassed customer service scores by implementing new retail banking strategies, resulting in a 25% increase in positive feedback.
Resume Worded Institute February 2014
Certified Bank Teller(CBT)
Completed with course with distinction, placing in top 10% of cohort
Resume Worded University May 2013
Bachelor of Business Administration - Concentration in Finance
Recognized as a member of the Dean's List for outstanding academic performance
Financial Software: QuickBooks, TurboTax, Oracle Financials, SAP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Regulations & Compliance: Bank Secrecy Act (BSA), Anti-Money Laundering (AML), FDIC regulations, Fair Lending Laws, Privacy Laws
Customer Service: Conflict Resolution, Customer Retention, Consultative Sales Techniques, Negotiation, Product Knowledge, Needs Assessment
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Certified Financial Services Security Professional (CFSSP), Anti-Money Laundering Certified Associate (AMLCA)
Leadership & Volunteering: Financial Literacy Advocate for Volunteers Financial Network, Represented at National Bank Tellers Forum 2019 and 2020
Awards: Chase Bank Employee of the year 2018, Best Performer Q4 2019 & Q1 2020
Your Name
Lead Bank Teller
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded August 2019 - Present
Teller Operations Manager
Directed the bank's teller operations bolstering efficiency by 40%, by leveraging expertise in commercial banking.
Revamped cash management system, slashing errors by 35%, improving workflow and reducing operational costs.
Executed an efficient data entry system, streamlining operations and ensuring zero discrepancies.
Led the successful cross-selling of bank's products, seeing a 35% boost in sales.
Implemented consumer lending procedures, resulting in a 30% increase in the success rate of loan applications.
HSBC February 2017 - July 2019
Lead Bank Teller
Executed consumer lending services, enhancing productivity and reducing processing time by 25%.
Advanced cash handling techniques, ensuring accuracy and speeding up transaction time by 20%.
Carried out rigorous credit analyses, aligning them with the bank's financial policies and improving fiscal stability.
Capital One August 2014 - January 2017
Senior Bank Teller
Processed around 100 daily deposits correctly, ensuring operational accuracy and increased customer satisfaction.
Improved teller operational efficiency by adopting refined auditing strategies, resulting in a 30% reduction in discrepancies.
Demonstrated stellar customer service, resulting in a 20% improvement in the bank's overall customer ratings.
Resume Worded Institute June 2014
Master of Business Administration - Finance
Graduated with Distinction
Resume Worded University May 2011
Bachelor of Business Administration - Banking and Finance
Relevant Coursework: Principles of Banking, Money and Capital Markets
Minored in Business Management
Financial Software: Quicken, Moneydance, AceMoney, Buxfer, GnuCash, YNAB
Technical Skills: MS Office Suite, Basic SQL, Data Analysis, Statistical Modelling, Spreadsheet Management
Compliance: AML/KYC Compliance, Risk Management, Anti-Fraud Practices, Regulatory Compliance
Certifications: Certified Anti-Money Laundering Specialist (ACAMS), Certified Financial Services Auditor (CFSA)
Volunteering: Volunteer Financial Adviser, First Time Homebuyer Initiative, Resume Worded Affordable Housing Project
Awards: Winner, Resume Worded Institute Case Challenge on Innovative Banking Solutions (2011)
Professional Development: Frequent Attendance at National Banking Industry Conferences and Webinars

How do I add skills to a Bank Teller resume?

Review the job posting closely.

Go through the Bank Teller posting you're applying to, and identify hard skills the company is looking for. For example, skills like Customer Service, Financial Analysis and Commercial Banking are possible skills. These are skills you should try to include on your resume.

Add industry skills like Teller Operations and Banking.

Add other common skills from your industry - such as Cash, Retail Banking and Sales - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Private Banking, Loans and Customer Experience - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Use the exact job title.

Try to add the exact job title, Bank Teller, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Bank Teller Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Bank Teller job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Bank Teller Skills and Keywords to Include On Your Resume

Bank Teller Soft Skills

Here are common soft skills that appear on Bank Teller job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Bank Teller Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Resume Example
Entry-Level (Free)

Resume Example

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Bank Teller resume?

Some effective Bank Teller skills you can add to your resume include:

  • Banking
  • Teller Operations
  • Cash
  • Retail Banking
  • Customer Service
  • Sales
  • Financial Analysis
  • Commercial Banking

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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