Engagement Manager

Engagement Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Engagement Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Engagement Management
  • Management Consulting
  • Consulting
  • Strategy
  • Business Analysis
  • Business Strategy
  • Customer Relationship Management (CRM)
  •  Find out what your resume's missing
  • Software Project Management
  • Analytics
  • Program Management
  • Requirements Analysis
  • Software Development Life Cycle (SDLC)
  • Business Development
  • Financial Modeling
  • Agile Methodologies
  • IT Strategy
  • Vendor Management
  • Integration
  • Cross-functional Team Leadership
  • Business Intelligence (BI)
  • Pre-sales
  • Project Management
  • Solution Architecture
  • Management
  • Business Process Improvement
  • Account Management
  • Customer Engagement

  •   Show full list

Resume Skills: Project Management

Resume Skills: Business Management

Resume Skills: Software

Resume Skills: Techniques

  • Stakeholder Engagement
  • Change Management
  • Data Analysis
  • Quantitative Research
  • Process Improvement
  • Agile Project Management
  • Customer Lifecycle Management
  • Business Process Improvement
  • Stakeholder Management
  • Financial Analysis
  •  Match your resume to these skills

Resume Skills: Languages

Resume Skills: Business Analysis

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Engagement Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Engagement Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Engagement Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded January 2022 - Present
Engagement Manager
Pioneered cross-functional alignment, leveraging BI to improve collaboration and streamline delivery by 30%.
Manifested a robust CRM strategy, resulting in the strengthening of customer relationships and a 20% increase in customer retention.
Drove business development efforts, leading to a 35% increase in partnerships and opening up new revenue channels.
Conducted deep-dive business analysis, identifying key areas for improvement and implementing strategies to counter inefficiencies.
Implemented Agile methodologies within projects to increase team producctivity by 20% and deliver superior software products on time.
Coached.com June 2018 - December 2021
Senior Business Consultant
Managed client relationships using strong communication skills, leading to a 25% uplift in client retention.
Enhanced team performance by applying proven management consulting strategies, resulting in an efficiency boost of 15%.
Developed a comprehensive IT strategy, facilitating successful integration of technologies within the company's infrastructure.
Spearheaded pre-sales meetings and negotiations culminating in sales contracts worth $4M over a span of 3 years.
Microsoft January 2016 - May 2018
Business Analyst
Executed intricate financial modeling to assist business strategy design, driving cost savings of $1.5M annually.
Played an integral role in the Software Development Life Cycle process, leading to the successful launch of a flagship software suite.
Conducted thorough requirements analysis, increasing productivity by identifying and delivering user requirements prior to development phase.
Resume Worded Institute December 2021
Certified Management Consultant (CMC)
Awarded for demonstrating a high level of professionalism, expertise, and ethical conduct.
Resume Worded University May 2018
Master of Business Administration (MBA) - Strategic Management
Focus: Business Analysis and Strategy Planning.
Business Analysis: SWOT Analysis, PESTEL Analysis, Porter's Five Forces Model, Balanced Scorecard, Benchmarking, Gap Analysis
Project Management: PRINCE2, Scrum, Agile, Waterfall, Lean, Six Sigma, Change Management
Software: Salesforce, Netsuite, Zoho CRM, Microsoft Office Suite
Languages: English (Native), Spanish (Fluent), French (Conversational)
Awards: LinkedIn Top Voices 2020 - Management and Workplace
Leadership & Volunteering: Co-Founder & Volunteer at Business Analysis for Good (Non-profit organization dedicated to providing pro-bono business consulting services)
Certifications: Project Management Professional (PMP), Lean Six Sigma Black Belt
Publications: Published 'The Art of Business Analysis' - a comprehensive guide to modern business analysis strategies.
Your Name
Senior Engagement Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Coached.com January 2019 - Present
Senior Engagement Manager
Facilitated the closing of large-scale deals using effective engagement management techniques, resulting in a 40% annual growth in profits.
Formulated and executed a sustainable IT strategy, leading to enhanced system integrations and a 30% increase in operational efficiency.
Used analytics to devise robust business strategies that increased revenue by $6M annually.
Leveraged vendor management skills to negotiate contracts, resulting in cost savings of $2M annually.
Steered cross-functional team leadership, improving project delivery times by 45%.
Resume Worded July 2016 - December 2018
Engagement Manager
Drove the implementation of an advanced CRM system, leading to a 30% increase in customer satisfaction.
Managed software project workflows in line with Agile methodologies, resulting in a 20% improvement in delivery times.
Identified potential business opportunities through comprehensive business analysis, resulting in an additional $2M in annual revenue.
IBM January 2013 - June 2016
Business Consultant
Structurally improved the business development for a technology project, driving a company-wide efficiency increase of 20%.
Provided keen insights and solutions to complex business challenges through rigorous financial modeling.
Assisted in designing client-specific software solutions, adhering to the Software Development Life Cycle process and business requirements.
Resume Worded University December 2012
Master's Degree in Business Administration (MBA)
Specialization in Organizational Leadership
Resume Worded Academic Center May 2009
Bachelor's Degree in Business Management
Minors in Psychology and Communications
Project Management Tools: Agile, Trello, Atlassian, Jira, Basecamp, MS Project, Asana
Techniques: Customer Lifecycle Management, Business Process Improvement, Stakeholder Management, Financial Analysis, Change Management
Software: MS Office, Salesforce, Google Suite, Tableau, Zoho, Quickbooks
Languages: English (Native), Spanish (Conversational), French (Basic)
Certifications: Certified Engagement Leader, Dale Carnegie Course (2017), Six Sigma Green Belt (2015)
Leadership & Volunteering: United Way - Regional Board Member and Volunteer Coordinator (2018-Present), Pro Bono Business Consulting for Startup Nonprofits (2015-Present)
Projects: Built an internal chatbot for Coached.com boosting employee engagement by 15%
Awards: Employee of the Year - Resume Worded (2018), Top Performance Award - IBM (2015, 2014)
Your Name
Associate Engagement Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded March 2020 - Present
Associate Engagement Manager
Orchestrated transformational business strategies that increased company market share by 15%.
Implemented customer-centric approach with the introduction of an advanced CRM system, boosting customer loyalty and satisfaction by 25%.
Streamlined vendor management process, driving cost savings of $1M annually.
Catalyzed business development by identifying and capitalizing on untapped opportunities, resulting in 50 new partnerships within 2 years.
Deployed analytics to refine business intelligence, boosting data-driven decision making by 30%.
Coached.com August 2017 - February 2020
Management Consultant
Revitalized the operational framework based on rigorous business analysis, leading to a 15% improvement in efficiency.
Implemented Agile methodologies during project planning, clearing bottlenecks and accelerating software project delivery by 20%.
Cemented positive client relationships leading to a 20% increase in repeat clients.
Accenture January 2015 - July 2017
Business Analyst
Streamlined the project management process leading to timely delivery of 25 high-value software projects.
Collaborated in the Software Development Life Cycle process, enhancing the system's functionality and user experience.
Leveraged business intelligence technology to drive data-based decisions, increasing operational effectiveness by 15%.
Resume Worded University August 2017
Master's Degree - Business Administration (MBA)
Focused on Strategy, Business Operations and Management
Resume Worded Academic Center May 2014
Bachelor's Degree - Business Management
Minors in Human Resource Management and Operations
Awards: Dean's List 2012 (Top 10%), Honors Program
Business Management: Strategic Planning, Project Management, Business Process Optimization, Organizational Development, Performance Management, Operational Efficiency
Software: Microsoft Office Suite (Advanced), Salesforce (Proficient), SAP (Intermediate), Tableau (Intermediate)
Techniques: Stakeholder Engagement, Change Management, Data Analysis, Quantitative Research, Process Improvement, Agile Project Management
Certifications: Certified Management Consultant (CMC), Project Management Professional (PMP)
Awards & Achievements: Coached.com Top Performance Award (2019), Accenture Rising Star Award (2016)
Leadership & Volunteering: Mentor - Resume Worded Leadership Program, Volunteer - Local Food Bank
Projects: Implemented a company-wide performance management system yielding an increase of 30% in efficiency across departments

How do I add skills to an Engagement Manager resume?

Review the job posting closely.

Go through the Engagement Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Customer Relationship Management (CRM), Business Analysis and Business Strategy are possible skills. These are skills you should try to include on your resume.

Add industry skills like Management Consulting and Engagement Management.

Add other common skills from your industry - such as Software Project Management, Consulting and Strategy - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Customer Engagement, Analytics and Agile Methodologies - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Engagement Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on an Engagement Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Engagement Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Engagement Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Engagement Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Engagement Manager Skills and Keywords to Include On Your Resume

Engagement Manager Soft Skills

Here are common soft skills that appear on Engagement Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Engagement Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Employee Engagement Manager

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Resume Example
Entry-Level (Free)

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to an Engagement Manager resume?

Here are some of the most popular skills we see on Engagement Manager resumes:

  • Engagement Management
  • Management Consulting
  • Consulting
  • Strategy
  • Business Analysis
  • Business Strategy
  • Customer Relationship Management (CRM)
  • Software Project Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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