Change Manager

Change Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Change Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Change Management
  • Stakeholder Management
  • Project Delivery
  • Business Process Improvement
  • Business Transformation
  • Business Analysis
  •  Find out what your resume's missing
  • Risk Management
  • Project Management
  • Financial Services
  • Strategy
  • Program Management
  • Stakeholder Engagement
  • Project Planning
  • Business Process
  • Banking
  • Performance Management
  • ITIL
  • Service Delivery
  • Process Management
  • Consulting
  • Management Consulting
  • IT Service Management
  • Management
  • IT Management
  • Scrum
  • Information Technology
  • Outsourcing
  • Agile Methodologies
  • Coaching
  • Operations Management

  •   Show full list

Resume Skills: Software & Tools

  • Microsoft Office Suite
  • Google Suite
  • Oracle
  • Salesforce
  • Visio
  • Project Management Software (JIRA, Asana, Trello, Monday)
  • MS Office
  • JIRA
  • Trello
  • SAP
  • MS Project
  • Clarizen
  • Asana
  • Jira
  •  Match your resume to these skills

Resume Skills: Change Management Frameworks

Resume Skills: Project Management

Resume Skills: Leadership and Strategic

Resume Skills: Business Transformation Tools

Resume Skills: Digital Technology

Resume Skills: Programming

Resume Skills: Operating Systems

Resume Skills: Other Tech Tools

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Change Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Change Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Change Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2020 - Present
Senior Change Manager
Pioneered change strategies and led a team of 15 to effect business transformation, successfully revamping 3 major processes and boosting overall efficiency by 40%
Spearheaded the implementation of ITIL frameworks, resulting in improved service delivery and a decrease in system downtime by 30%
Leveraged expertise in change management to foster stakeholder engagement, improving the successful change implementation rate by 60%
Used PRINCE2 methodology to oversee project delivery, meeting all project deliverables 3 months ahead of schedule
Revamped risk management procedures, reducing process-related errors by 15% and improving the system resilience January 2015 - June 2020
Change Manager
Initiated, coordinated, and led change management projects that improved organizational performance by 45%
Embedded change management techniques into business process improvement, increasing productivity levels by 20%
Enhanced project planning efficiency by 30% through implementation of Project Management standards
Successfully cultivated effective working relationships with stakeholders, resulting in successful project delivery on 10 key initiatives
Microsoft July 2012 - December 2014
Assistant Change Manager
Contributed to the development of change management strategies that improved business process efficiency by 15%
Assisted in implementing service delivery improvements that reduced customer complaints by 25%
Utilized business analysis skills to identify areas for process improvement, directly contributing to a 10% reduction in operational costs
Resume Worded University June 2012
Master of Business Administration (MBA) - Change Management
Graduated with Distinction, Honors in Strategic Change Management
Resume Worded Academic Center November 2010
Certified Change Management Professional (CCMP)
Outstanding Graduate, CCMP Program
This was completed part-time while at Microsoft
Change Management Frameworks: ADKAR, Kotter's 8-Step Change Model, Lewin's Change Management Model, McKinsey 7S Framework, Bridge's Transition Model
Project Management: Scrum, Agile, Waterfall, Lean Six Sigma
Software & Tools: Microsoft Office Suite, Google Suite, Oracle, Salesforce, Visio, Project Management Software (JIRA, Asana, Trello, Monday)
Leadership and Strategic: Strategic Planning, Corporate Strategy, Team Leadership, Stakeholder Engagement, Business Transformation, Risk Management
Certifications: Prosci Change Management Certification (2020), PMI Project Management Professional (PMP) Certification (2017)
Leadership & Volunteering: Local Chapter of the Association of Change Management Professionals (Board Member), Volunteer Mentor at Transitioning Professionals Network (2018-Current)
Publications and Presentations: Published article 'The Role of Change Management in Business Evolution' in Change Management Review (2019), Invited Speaker at the Annual Change Management Conference (2019 & 2020)
Awards: Awarded 'Change Manager of the Year', Microsoft (2014), 'Most Innovative Change Management Project', (2018), 'Excellence in Leadership', Resume Worded (2021)
Your Name
Project Manager
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE August 2018 - Present
Program Manager
Managed a team of 20 across multiple projects, ensuring timely and cost-effective delivery
Streamlined the process management procedures, increasing productivity by 35%
Implemented PRINCE2 methodologies that resulted in a 40% increase in project delivery efficiency
Taught business transformation strategies to the team, resulting in a 30% increase in project success
Boosted stakeholder engagement levels by 25%, resulting in improved project outcomes
Apple Inc. January 2012 - August 2018
Senior Project Manager
Developed and led major change management initiative within the organization that improved customer service ratings by 20%
Managed a portfolio of complex projects valued at $25M, successfully delivering all on time and under budget
Modernized traditional business processes, boosting overall organization productivity by 15%
Led the implementation of risk management procedures that reduced project delays by 30%
IBM May 2008 - January 2012
Project Manager
Implemented project planning procedures to streamline workflows, reducing project delivery time by 15%
Applied strong business analysis techniques to drive efficiency and meet project goals
Improved performance management standards, leading to a 10% boost in team productivity
Resume Worded Institute January 2010 - May 2012
Master of Business Administration (MBA) - Project Management
Attended on a part-time basis alongside full-time employment
Resume Worded University September 2004 - May 2008
Bachelor of Science in Computer Science
Specialized in Software Development & Project Management
Recipient of the IT Excellence Scholarship
Project Management Software: MS Project, Clarizen, Asana, Trello, Jira
Programming: Java, Python, C++, JavaScript, SQL, Ruby
Operating Systems: Windows, macOS, Linux, Unix
Other Tech Tools: MS Office Suite, Google Suite, Zoom, Slack, GitHub
Certifications: Certified Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP)
Leadership & Volunteering: AID Volunteer - Led team in developing software solutions for non-profit organizations
Awards: Winner, Best Innovation in Project Management - Apple Inc. (2016)
Courses: Risk Management in Software Development Projects - Coursera
Your Name
Business Transformation Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded April 2018 - Present
Senior Business Transformation Manager
Leveraged in-depth knowledge in strategy and program management to successfully turn around underperforming departments, resulting in a 20% increase in department efficiency
Designed and implemented change management programs that resulted in a significant 30% improvement in operational processes
Engaged stakeholders and obtained buy-in for major transformation programs leading to 100% successful implementation rate
Employed rigorous risk management procedures, averting potential losses of $1M
Effectively used ITIL frameworks to increase service delivery efficiency by 25%
Google October 2013 - April 2018
Business Transformation Manager
Implemented business process improvements that saved the company $2M annually
Led a team of 10 in implementing a new project management structure, reducing project delivery time by 15%
Enhanced stakeholder management strategies, resulting in increased engagement and support from key stakeholders
Amazon June 2010 - October 2013
Change Management Specialist
Assisted in the implementation of business transformation strategies within the organization, resulting in improved organisational performance by 10%
Facilitated the integration of ITIL procedures in service delivery, leading to a 20% reduction in reported issues
Improved business process output by facilitating stakeholder buy-in during critical change periods
Resume Worded University May 2013
Master of Business Administration - Business Transformation
Specialized in Organizational Change and Process Optimization
Resume Worded Academic Center June 2010
Certification in Change Management
Part-time certification concurrent with role at Amazon
Business Transformation Tools: Six Sigma, Lean Processes, Agile Project Management, Prince2, Business Process Management (BPM), Minitab
Digital Technology: Artificial Intelligence (Working Knowledge), Robotic Process Automation (RPA), Machine Learning (Basic), IoT (Working Knowledge)
Software & Tools: MS Office, JIRA, Trello, SAP, Oracle, Salesforce
Certifications: Certified Lean Six Sigma Master Black Belt, Certified Agile Manager
Leadership & Volunteering: Founder, Independent Change Management Forum, Volunteer, Business Transformation Society
Projects: Led company-wide Change Management initiatives at Google and Resume Worded
Awards: Received 'Change Leader of the Year' award at Google in 2016
Your Name
Transition Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded September 2020 - Present
Senior Transition Coordinator
Coordinated seamless transition of 200+ patients annually from hospital to home environments leveraging nursing expertise, achieving 98% positive feedback rate.
Developed and implemented a customized transition planning methodology, resulting in a 35% reduction in readmissions within 30 days for discharged patients.
Spearheaded community outreach programs to engage and educate 500+ local families on effective transition practices, elevating public trust and company reputation.
Boosted staff development initiatives by conducting weekly workshops on patient safety, healthcare management, and Medicare policies to a team of 30+ subordinates.
Reengineered case management system using digital tools to improve service quality and significantly reduce administrative load, saving 10 hours per week for the team.
Virginia Commonwealth University June 2017 - August 2020
Transition Coordinator
Championed curriculum development to meet transition planning needs for 150+ special education students annually.
Managed patient transfer from hospitals to home care, significantly improving patient comfort and safety.
Facilitated collaboration amongst healthcare teams, educational leadership, and social services to ensure cohesive support strategies.
Resume Worded University May 2017
Master's Degree in Counseling and Student Affairs
Emphasis in Transitional Services for Young Adults
Resume Worded Institute July 2013 (Part-time)
Certification in Transition Planning
Focused on career planning, cooperative work experience, legal implications, resources, and functional vocational evaluation
Tools & Techniques: IEP Planning, Career Counseling, Post-Secondary Planning, Student Accommodation Planning, Self Advocacy Education, Family Engagement
Frameworks & Approaches: Pre-Employment Transition Services (Pre-ETS), Check & Connect, Person-Centered Planning, Transition Assessment
Software: MS Office Suite (Expert), Google Suite (Advanced)
Certificates: Certified Rehabilitation Counselor (CRC), Certified Transition Specialist (CTS)
Professional Membership & Service: National Career Development Association (Member), Council for Exceptional Children – Division on Career Development and Transition (Board Member)
Community Involvement: Special Olympics (Volunteer Coach), Community Career Fair (Coordinator)
Publications & Media: Author of Handbook on Transition Services, Featured in ‘The Student Affairs Collective’ publication (2020)
Your Name
Transition Planning Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE January 2019 - Present
Transition Planning Specialist
Designed and managed an effective curriculum for transition programs, with a focus on career counseling, increasing participant success rate by 40%.
Managed and revamped the case management system, reducing administrative tasks by 30% and freeing resources for additional staff training.
Strengthened community links and built partnerships with 50+ community organizations, leading to an increase in resources and programs for transitions.
Implemented new healthcare management practices, greatly enhancing patient safety during transition stages.
Launched and led weekly educational and training sessions for a team of 20, fostering professional development and skill enhancement in transition planning.
Regent University June 2016 - December 2018
Transition Consultant
Coordinated and facilitated successful transitions for 100+ special education students to community placements annually, achieving a 90% success rate.
Collaborated with teaching staff and educational leadership to design customized transition plans for each student.
Implemented and managed an effective case management system, improving organizational efficiency and ensuring timely care.
Resume Worded University May 2016
Master's in Organizational Psychology
Concentration in Career Counseling and Employee Transition
Resume Worded Academic Center December 2018
Certified Job Transition Coach
Certified by the International Coach Federation
Software Proficiency: Microsoft Office Suite (Advanced), Adobe Acrobat (Advanced), Zoom (Advanced), SharePoint (Intermediate)
Techniques: Career Mapping, Job Search Strategy Development, Portfolio Optimization, Networking and Referral Building, Job Market Analysis
Testing Proficiency: MBTI, Strong Interest Inventory, Thomas-Kilmann Conflict Mode Instrument, Career Transition Readiness Assessment
Languages: English (Native), Spanish (Conversational), French (Elementary)
Certifications: Senior Professional in Human Resources (SPHR), Employee Training Program Development Certificate (ETPDC)
Projects: Led Career Transition Workshop at the Annual Human Resources Management Conference, Implemented Online Training Module at
Public Speaking & Leadership: Speech on 'Effective Job Transition Strategies in Dynamic Business Environments', Served as the Head of the Professional Development Committee at Regent University
Volunteering: Career Counsellor at Local Job Center, Mentor for Resume Worded Coaching Program
Your Name
Transition Service Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Cleveland Clinic February 2021 - Present
Transition Service Coordinator
Led transition planning for a patient pool of 500+, coordinating between hospitals, home care agencies, and families to ensure continuity of care.
Streamlined program development, boosting efficiency by 20% whilst maintaining Medicare compliance.
Increased team understanding of healthcare management and patient safety through regular training, hence enhancing patient satisfaction levels by 40%.
Fostered partnerships with local nonprofits and social services to broaden community outreach efforts, resulting in a 50% increase in patient support resources.
Markdown urgent care wait times by 15% by optimizing nursing schedules and improving patient flow.
Anthem, Inc. April 2018 - January 2021
Senior Transition Specialist
Pioneered a unique transition planning process, successfully reducing patient readmission rates by 30%.
Led community outreach in underserved areas, significantly improving familiarity with transition services amongst families.
Improved staff development via targeted training sessions on key transition processes and strategies.
Resume Worded Institute January 2021
Certified Transition Specialist
Certification that validates knowledge of transition planning process and collaboration with interdisciplinary teams.
Resume Worded University May 2017
Master of Social Work
Emphasis on human behavior, diversity and ethics, clinical social work practice
Technical Skills: Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, Teleconferencing, Google Suite (Docs, Sheets, Slides, Drive)
Case Management Software: Carevoyant, ClientTrax, Athena Software, QuicDoc, Ajera, Casetracker, Therascribe
Program Development & Management: Program planning, Program evaluation, Strategic planning, Fundraising, Grant writing, Policy development
Certifications: Motivational Interviewing Certification (2020), Autism Care Certification (2019)
Professional Affiliations: Member, The National Association of Social Workers (Since 2018)
Volunteering: Volunteer Social Worker, Local Homeless Shelter (2017 - Present)
Awards: Anthem’s Distinction Award for exemplary customer service (2019), Cleveland Clinic’s Transition Service Implementation Award (2021)

How do I add skills to a Change Manager resume?

Review the job posting closely.

Go through the Change Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Project Delivery, Stakeholder Management and PRINCE2 are possible skills. These are skills you should try to include on your resume.

Add industry skills like Business Transformation and Change Management.

Add other common skills from your industry - such as Business Analysis, Business Process Improvement and Risk Management - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Service Delivery, Outsourcing and Scrum - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Change Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Change Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Change Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Change Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Change Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Change Manager Skills and Keywords to Include On Your Resume

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Change Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Career Change into Data Science

Resume Example
Senior Change Manager

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you add to a Change Manager resume?

Here are some of the most popular skills we see on Change Manager resumes:

  • Change Management
  • Stakeholder Management
  • Project Delivery
  • Business Process Improvement
  • Business Transformation
  • Business Analysis
  • Risk Management

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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