As a Call Center Supervisor, you have transferrable skills that would make you a good fit for other similar jobs. Here's a list of related jobs, possible career transitions and alternative careers, based on skills you likely have.
These job titles are similar to the Call Center Supervisor role, and are often used interchangeably by companies. For example, some employers may refer to a Call Center Supervisor as either a Call Center Manager or a Customer Service Supervisor.
A Call Center Manager shares 92% of core skills with a Call Center Supervisor.
A Customer Service Supervisor shares 82% of core skills with a Call Center Supervisor.
Here is a list of possible career transitions and similar professions a typical Call Center Supervisor often moves into, within or outside their industry.
A Customer Service Representative shares 66% of core skills with a Call Center Supervisor.
A Customer Service Manager shares 68% of core skills with a Call Center Supervisor.
A Contact Manager shares 78% of core skills with a Call Center Supervisor.
If you're a Call Center Supervisor and are planning to move into a similar profession or alternative career, it's important to build the right skill sets to position you for your next career.
We analyzed thousands of career transitions in your industry and identified the highest value skills to build as a Call Center Supervisor. Building these skills will set you up for the most number of the above careers.
Here is a word cloud of the skills above. Use this as inspiration for the kinds of transferrable skills you need to build to move into a similar profession or alternative career.
As a Call Center Supervisor trying to become a Customer Service Manager, you should develop skills like:
If you want to become a Contact Manager, you need to develop skills like Contact Center Management, Contact Center Operations, Change Management, Workforce Management, People Management, Operations Management, Stakeholder Management and Customer Relationship Management (CRM).
Here is a list of jobs a former a Call Center Supervisor could consider moving to:
Here is a list of jobs a former a Call Center Supervisor could consider moving to:
Jobs related to a Call Center Supervisor are Customer Service Supervisor and Call Center Manager.
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