Quality Assurance Manager

Quality Assurance Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Quality Assurance Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Quality Assurance
  • Quality Management
  • Quality System
  • Quality Control
  • Continuous Improvement
  • Quality Auditing
  • ISO 9001
  • Good Manufacturing Practice (GMP)
  • Supplier Quality
  • Lean Manufacturing
  • Failure Mode and Effects Analysis (FMEA)
  • Project Management
  • Management
  • Hazard Analysis and Critical Control Points (HACCP)
  • Auditing
  • Microsoft Access
  • Corrective and Preventive Action (CAPA)
  • Manufacturing
  • ISO 14001
  • Six Sigma
  • Root Cause Analysis
  • ISO Standards
  • Product Development
  • Engineering
  • 5S
  • Standard Operating Procedure (SOP)
  • Food Industry
  •   Show full list

Resume Skills: Quality Control

  • Root Cause Analysis
  • Six Sigma
  • ISO9001
  • Statistical Process Control (SPC)
  • Fault Tree Analysis
  • Control Charts
  • ISO 9000
  • ISO 14000
  • Lean Manufacturing
  • ISO 9001
  • AS9100
  • Lean Six Sigma
  • Compliance Management
  • ISO 14001
  • OHSAS 18001
  • ISO/TS 16949
  • ISO 13485
  • API Q1/Q2
  • SQF
  • BRC
  • IFS
  • ISO 22000
  • FSSC 22000
  • HAZOP
  • FMEA
  • Control Plan
  • MSA
  • APQP
  • Failure Mode and Effects Analysis (FMEA)
  • Six Sigma (Green Belt)
  • CAPA
  • Risk Assessment
  • Process Mapping
  • Quality Auditing
  • Statistical Process Control
  • QMS
  • TQM
  • CMMI
  • Lean Six Sigma (Black Belt)
  • PDCA
  • JIT
  • Value Stream Mapping
  • 5S
  • Defect Tracking
  • Test Planning
  • Test Cases
  • Regression Testing
  • Performance Testing
  • User Acceptance Testing
  • Plan-Do-Check-Act (PDCA)
  • 5 Whys
  • NVA Analysis
  • Core Tools
  • Quality-Centered Leadership
  • Quality Control
  • Validation
  • Auditing
  • Process Optimization
  • Regulatory Compliance
  • Cause Analysis
  • Troubleshooting

Resume Skills: Tools

  • HP ALM
  • TestRail
  • Zephyr
  • qTest
  • JIRA
  • Sentry
  • HP ALM (HP Quality Center)
  • PractiTest
  • QAComplete
  • QTP
  • Selenium
  • LoadRunner
  • Appium
  • QC
  • Quality Center
  • TFS
  • Mantis
  • Bugzilla
  • Postman
  • Mantis Bug Tracker
  • SAP
  • Oracle
  • MS Office Suite (Word, Excel, PowerPoint)
  • Minitab
  • Visio
  • Microsoft Teams
  • MS Office
  • Google Suite
  • SPC for Excel
  • QA Symphony
  • Statistical Process Control (SPC)
  • Root Cause Analysis
  • Ishikawa Diagrams
  • Jenkins
  • Pareto charts
  • Fishbone diagrams
  • FMEA
  • Six Sigma
  • ISO9001
  • Fault Tree Analysis
  • Control Charts
  • ISO 9000
  • ISO 14000
  • Lean Manufacturing
  • ISO 9001
  • AS9100
  • Lean Six Sigma
  • Compliance Management
  • ISO 14001
  • OHSAS 18001
  • ISO/TS 16949
  • ISO 13485
  • API Q1/Q2
  • SQF
  • BRC
  • IFS
  • ISO 22000
  • FSSC 22000
  • HAZOP
  • Control Plan
  • MSA
  • APQP
  • Failure Mode and Effects Analysis (FMEA)
  • Six Sigma (Green Belt)
  • CAPA
  • 5 Why's
  • Cause & Effect Diagram
  • Pareto Chart
  • Total Quality Management (TQM)
  • Six Sigma (Black Belt)
  • SPSS Quality Control
  • DMAIC
  • Kaizen
  • 5S
  • SPC
  • Risk Assessment
  • Process Mapping
  • Quality Auditing
  • Statistical Process Control

Resume Skills: Techniques

  • Root Cause Analysis
  • Six Sigma
  • ISO9001
  • Statistical Process Control (SPC)
  • Fault Tree Analysis
  • Control Charts
  • Risk Assessment
  • Process Mapping
  • Quality Auditing
  • Statistical Process Control
  • Risk Management
  • Corrective Actions
  • Performance Metrics
  • Compliance Audits
  • CAPA
  • SPC

Resume Skills: Software

  • HP ALM
  • TestRail
  • Zephyr
  • qTest
  • JIRA
  • Sentry
  • Mantis
  • Selenium
  • Postman
  • Slack
  • QMS software (Qualityze, QT9 QMS, MasterControl)
  • MS Office Suite
  • Enterprise Systems
  • SAP
  • Minitab
  • QAComplete
  • LoadRunner
  • Microsoft Office Suite
  • Rally
  • MS Excel
  • MS Project
  • SAP ERP
  • Q-Pulse
  • qa-system
  • ETQ Reliance
  • Intelex
  • QMS Software
  • SQL
  • Project Management Software (MS Project or similar)
  • Quality Management System (QMS)
  • LabWare LIMS
  • R
  • SPSS
  • Project Management Software
  • Enterprise Resource Planning (ERP)
  • Oracle

Resume Skills: Regulations & Standards

  • ISO 9001
  • Lean Six Sigma (Green Belt)
  • QA methodologies
  • PDCA
  • Kaizen
  • 5 Whys
  • QS 9000
  • Lean Manufacturing
  • Six Sigma
  • APQP
  • PPAP
  • GDPR
  • SOX
  • COBIT
  • FDA regulations

Resume Skills: Programming

  • SQL
  • Python (Beginner)
  • XML
  • HTML
  • Python
  • Java
  • C++
  • Ruby
  • C#
  • PHP

Resume Skills: Databases

  • SQL
  • Python (Beginner)
  • XML
  • HTML
  • Python
  • Java
  • C++
  • Oracle
  • MySQL
  • SQL Server
  • PostgreSQL
  • MS Access

Resume Skills: Methodologies

  • Agile
  • Scrum
  • Lean
  • Waterfall
  • TDD
  • BDD
  • Lean Six Sigma
  • ISO 9001
  • Lean Six Sigma (Black Belt Certified)
  • Agile (Scrum)
  • Statistical Process Control (SPC)
  • Corrective and Preventive Action (CAPA)

Resume Skills: Project Management

  • Agile
  • Scrum
  • Waterfall
  • Project Planning
  • Risk Management
  • Kanban
  • Microsoft Project
  • JIRA

Resume Skills: Regulatory Standards

  • HACCP
  • FSMA
  • Allergen Control
  • GMP
  • MS Word
  • MS Excel
  • PowerPoint
  • FDA Regulations
  • Automotive Industry Action Group (AIAG) Standards
  • Environmental Management Systems (EMS)

Resume Skills: Reporting & Documentation

  • Microsoft Excel
  • Microsoft Project
  • Confluence
  • Visio

Resume Skills: Agile Framework

  • Scrum
  • Kanban
  • Lean
  • Extreme Programming (XP)
  • Crystal
  • Feature-Driven Development (FDD)

Resume Skills: Industries

  • Manufacturing
  • Pharmaceutical
  • Electronics
  • Consumer Goods
  • Automotive

Resume Skills: Other Technical

  • JIRA
  • Selenium WebDriver
  • Jenkins
  • LoadRunner
  • GitHub
  • Windows/Linux OS

Resume Skills: Regulatory Guidelines

  • ISO 9001
  • AS9100
  • FDA QSR
  • cGMP
  • IATF16949

Resume Skills: Languages

  • English
  • Spanish (Fluent)
  • French

Resume Skills: Technical

  • Statistical Data Analysis
  • Product Testing
  • Process Improvement
  • Document Control

Resume Skills: Process Improvement Methodologies

  • Lean Manufacturing
  • Continuous Improvement
  • Kaizen
  • PDCA Cycle
  • DMAIC

Resume Skills: Testing Techniques

  • Black Box Testing
  • Grey Box Testing
  • White Box Testing
  • Regression Testing
  • Performance Testing

Resume Skills: Compliance & Standards

  • UL
  • ETL
  • CE
  • RoHS
  • FDA QSR
  • cGMP

Resume Skills: Testing Technology

  • Microbiology testing
  • Food chemistry testing
  • Sensory Evaluation
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Sample Quality Assurance Manager Resume: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Choose a template
Your Name
Quality Assurance Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com June 2019 - Present
Quality Assurance Manager
Implemented Quality Management mechanisms resulting in a 30% increase in overall product quality.
Achievement of ISO 9001 and ISO 14001 certifications for the company through rigorous application of Lean Manufacturing principles and Six Sigma methodologies.
Spearheaded a comprehensive Quality Auditing process that reduced supplier quality issues by 20%.
Developed a fail-safe Corrective and Preventive Action (CAPA) system, drastically decreasing system errors by 25%.
Revamped the Quality Control mechanism, enhancing defect detection rates by 15% and minimizing product recalls.
Resume Worded January 2015 - June 2019
Senior Quality Assurance Specialist
Championed the use of Failure Mode and Effects Analysis (FMEA) approach, reducing potential risks by 35%.
Led a team for establishing a robust Quality Assurance system, resulting in an increase in customer satisfaction by 40%.
Conducted comprehensive supplier Quality Audits, ensuring high adherence to quality standards.
Microsoft October 2012 - December 2014
Quality Assurance Analyst
Played a vital role in identifying system deficiencies and recommending CAPA, reducing system downtime by 10%.
Contributed to achieving Good Manufacturing Practice (GMP) status for the company.
Collaborated in the development of a Quality Control system, improving efficiency by 15%.
EDUCATION
Resume Worded Institute November 2018
Certified Manager of Quality/Organizational Excellence (CMQ/OE) - American Society for Quality
This certification validates proficiencies in Leadership, Strategic Plan Development and Deployment.
Resume Worded University May 2012
Master of Business Administration - Quality Management
Distinction Project: Implementing Total Quality Management for Business Efficiency
Member, University Quality Control Association
SKILLS
Quality Assurance Tools: qTest, Zephyr, HP ALM (HP Quality Center), TestRail, PractiTest, QAComplete
Programming: SQL, Python, Java, Ruby, C#
Process Methodologies: Agile, Scrum, Lean, Waterfall, TDD
Other Technical Skills: JIRA, Selenium WebDriver, Jenkins, LoadRunner, GitHub, Windows/Linux OS
OTHER
Certifications: Certified Software Test Professional (CSTP)
Projects: Developed a Continuous Integration/ Continuous Deployment (CI/CD) pipeline for a startup resulting in a 30% increase in deployment speed.
Volunteering: Quality Assurance Volunteer for a non-profit organization, OpenMRS from July 2015 to Dec 2018
Additional Training: Lean Six Sigma Green Belt Training, ISO 9001:2015 Internal Auditor Training
Your Name
Quality Control Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2020 - Present
Quality Control Manager
Initiated a Quality Control system that increased defect detection and reduced manufacturing rework by 25%.
Championed the establishment of an effective Six Sigma framework, leading to 20% improvement in operational efficiency.
Devised an innovative Root Cause Analysis method that reduced repeat fault occurrence by 15%.
Managed a cross-functional team to implement ISO 9001 and ISO 14001 standards, accrediting the company with both certifications and improving reputation with global clients.
Enhanced supplier quality by conducting comprehensive Audits, dropping supplier-related issues by 10%.
Coached.com January 2018 - June 2020
Quality Control Supervisor
Introduced the use of Lean Manufacturing principles, improving process efficiency by 25%.
Application of CAPA in problem resolution, decreasing error rates by 20%.
Oversaw the successful implementation of the Hazard Analysis and Critical Control Points (HACCP) system in production.
Intel Corporation June 2015 - January 2018
Quality Control Analyst
Implemented FMEA, minimizing potential manufacturing risks by 15%.
Collaborated in developing a Quality Management system that improved product quality by 20%.
Assisted in successful auditing of entire manufacturing processes, reducing discrepancies by 10%.
EDUCATION
Resume Worded University May 2015
Master of Business Administration - Operations Management
Highest Honor, Dean's List 2014 (Top 5%)
Resume Worded Institute June 2014
Certification in Quality Management Systems
Specialized in ISO 9000, ISO 14000 and Six Sigma
SKILLS
Quality Management Systems: ISO 9000, ISO 14000, Six Sigma, Lean Manufacturing
Software: QMS software (Qualityze, QT9 QMS, MasterControl), MS Office Suite, Enterprise Systems, SAP, Minitab
Techniques: Risk Management, Root Cause Analysis, Corrective Actions, Performance Metrics, Compliance Audits, CAPA, SPC
Industries: Manufacturing, Pharmaceutical, Electronics, Consumer Goods, Automotive
OTHER
Certifications: Certified Quality Auditor from American Society for Quality (ASQ)
Awards: Recognized as 'Most Efficient Manager' during tenure at Coached.com (2019) and 'Best Analyst' at Intel Corporation (2016)
Training: Completed Professional Course on 'Process Improvement and Lean Six Sigma' from MIT Sloan (2017)
Volunteer Experience: Mentor at 'Future Quality Leaders' program, focusing on educating budding quality professionals about industry trends and best practices
Your Name
Quality Systems Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com March 2018 - Present
Quality Systems Manager
Devised and implemented a Quality System, improving process efficiency by 20% and reducing errors by 30%.
Obtained ISO 9001 certification for the company within one year of employment.
Applied SCAR (Supplier Corrective Action Request) method to supplier quality issues, reducing supplier-related errors by 25%.
Spearheaded a quality audit team, decreasing non-compliance events by 40% through regular and stringent audits.
Deployed Risk Management principles, minimising instances of product recall by 15%.
Resume Worded June 2014 - February 2018
Senior Quality Systems Specialist
Revolutionized the Quality Auditing process, minimizing compliance issues by 15%.
Implemented an error-tracking system based on CAPA, reducing system glitches by 20%.
Steered the team for establishing Good Manufacturing Practice (GMP) standards, significantly improving product quality.
Amazon January 2012 - June 2014
Quality Systems Analyst
Applied Lean Manufacturing techniques to streamline workflow, improving process speed by 10%.
Assisted in conducting robust quality audits, resulting in higher compliance levels.
Aided in implementing a diligent Quality Control system, enhancing product quality by 20%.
EDUCATION
Resume Worded Institute January 2018
Master's in Quality Management
Focus on Lean Six Sigma methodology
Resume Worded University June 2011
Bachelor of Science - Industrial Engineering
Specialization in Systems Quality Control
Awards: Top 5% in class, Quality Assurance Scholar
SKILLS
Quality Systems Software: Q-Pulse, qa-system, ETQ Reliance, SAP, Intelex, QMS Software (Advanced)
Quality Management Methodologies: Lean Six Sigma (Black Belt), PDCA, JIT, Value Stream Mapping, 5S, TQM (Advanced)
Other Tools: MS Office (Advanced), Minitab, Statistical Process Control (SPC), Root Cause Analysis, Ishikawa Diagrams
OTHER
Certifications: Certified Six Sigma Black Belt (CSSBB), Certified Manager of Quality/Organizational Excellence (CMQ/OE)
Professional Development: Attended International Conference on Quality Control Systems and Standards, Completed Course on Risk Management in Quality Systems
Awards: Company-wide Best Quality Initiative Award (Resume Worded, 2016)
Volunteering: Quality Assurance Volunteer - Local Food Bank

Compare Your Resume To These Quality Assurance Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

How do I add skills to a Quality Assurance Manager resume?

1
Review the job posting closely.

Go through the Quality Assurance Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Quality Control, Quality Auditing and Good Manufacturing Practice (GMP) are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Quality System and ISO 9001.

Add other common skills from your industry - such as Continuous Improvement, Quality Management and Quality Assurance - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Supplier Quality, 5S and Food Industry - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Quality Assurance Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Quality Assurance Manager resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Quality Assurance Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Quality Assurance Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Quality Assurance Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Quality Assurance Manager Skills and Keywords to Include On Your Resume

Resume Skills and Keywords from Related Jobs

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

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Quality Assurance Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Senior Quality Engineer


Resume Example
Supplier Quality Engineer


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Quality Assurance Tester


Resume Example
Manufacturing Quality Engineer


Resume Example
Medical Quality Assurance Inspector


Resume Example
Quality Assurance Tester


Browse Skills from Similar Jobs

Frequently Asked Questions

What skills do hiring managers want to see on a Quality Assurance Manager resume?

On top Quality Assurance Manager resumes, skills like Quality Assurance, Quality Management, Quality System, Quality Control, Continuous Improvement, Quality Auditing, ISO 9001 and Good Manufacturing Practice (GMP) appear most often.

Depending on the exact role you're applying to, skills like Supplier Quality, Auditing, Food Industry, Six Sigma and 5S can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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