Implementation Manager

Implementation Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Implementation Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Project Implementation
  • Change Management
  • Stakeholder Management
  • Business Process Improvement
  • Project Management
  • Project Delivery
  • Business Analysis
  • Financial Services
  • PRINCE2
  • Management
  • Project Planning
  • Performance Management
  • Software Implementation
  • Risk Management
  • Banking
  • Account Management
  • Business Relationship Management
  • Integration
  • Operations Management
  • Venue Relations
  • Customer Relationship Management (CRM)
  • Vendor Management
  • Requirements Gathering
  • Strategy
  • Telecommunications
  • Requirements Analysis
  • Project Coordination
  •   Show full list

Resume Skills: Programme Management Softwares

  • MS Project
  • Primavera
  • FastTrack Schedule
  • Workfront
  • Workzone
  • Wrike

Resume Skills: Productivity Tools

  • Google Suite
  • MS Office Suite
  • Slack
  • Asana
  • Trello
  • Jira

Resume Skills: Programming

  • Python (Intermediary)
  • JavaScript
  • Python
  • SQL
  • Java
  • C++
  • Shell Scripting

Resume Skills: Languages

  • English
  • Spanish
  • German
  • Spanish (Fluent)

Resume Skills: Implementation Tools

  • Jira
  • Asana
  • Trello
  • Monday.com
  • Salesforce
  • HubSpot
  • Zoho

Resume Skills: Operating Systems

  • Windows
  • macOS
  • Linux
  • Unix

Resume Skills: Data Management

  • MySQL
  • Oracle
  • MongoDB
  • Amazon Redshift
  • Microsoft SQL Server

Resume Skills: Strategy Implementation

  • Goal Setting
  • Production Planning
  • Resource Allocation
  • Risk Mitigation

Resume Skills: Business & Management

  • Change Management
  • Operations Management
  • Project Management
  • Process Improvement
  • Metrics Analysis

Resume Skills: Technical

  • MS Office Suite
  • Salesforce
  • Tableau
  • SQL
  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Implementation Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Implementation Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Director Of Implementation
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com October 2018 - Present
Director of Implementation
Spearheaded the implementation of SaaS products across a portfolio of 100+ clients, realizing a 45% increase in account usage within a fiscal year
Initiated a strategic change management program, decreasing employee resistance to software implementation by 60%
Led a cross-functional team of 8 in executing business process improvement strategies, trimming project completion times by an average of 20%
Established effective integration practices for third-party vendors, reducing platform conflicts by 30%
Orchestrated customer relationship management initiatives, enhancing client satisfaction by 85% and retention levels by 50%
Resume Worded May 2015 - October 2018
Senior Implementation Manager
Instrumental in software project management, driving a 35% decrease in deployment bottlenecks
Championed business analysis protocols leading to a 25% boost in operational efficiency
Supervised a team of 5 in program management activities, ensuring timely delivery of software implementation projects
Salesforce January 2012 - April 2015
Implementation Manager
Core member in requirements analysis for enterprise software projects, leading to a 10% increase in project success rates
Managed healthcare information technology implementation, enhancing clinical efficiency by 40%
Navigated account management tasks, boosting retention rates by 15%
EDUCATION
Resume Worded University May 2014
Master of Business Administration - Operational Management
Graduated with honors, top 10% of the class
Resume Worded Academic Center June 2011
Certificate in Project Management
Completed alongside full-time employment
SKILLS
Implementation strategies: Scrum, Agile, Waterfall, Lean, Six Sigma, ASAP
Management systems: SAP, Jira, Trello, Asana, Slack, Salesforce
Data visualization: Tableau, Excel, Google Data Studio, PowerBI, Qlik Sense, SAS Visual Analytics
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Certified Scrum Master (2016), Certified Change Management Practitioner (CCMP, 2015)
Leadership & Volunteering: Volunteer Project Manager for local non-profit organization (2018 - Present)
Projects: Implemented a new project management software at current organization, improving project completion rates by 15%
Your Name
Senior Implementation Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2017 - Present
Senior Implementation Manager
Engineered the successful transition of 80+ clients to a new SaaS platform, leading to a 50% increase in software adoption
Deployed a cutting-edge CRM tool to streamline customer interactions, improving customer service ratings by 70%
Lead a team of 8 in a comprehensive business process improvement initiative, resulting in a 30% reduction in overhead costs
Successfully managed vendor relationships to fortify software quality and stability, decreasing technical issues by 45%
Overhauled the project management strategy, resulting in a 20% reduction in project completion times
Coached.com December 2013 - June 2017
Implementation Manager
Implemented change management practices that reduced software adaptation times by 30%
Administered the onboarding process for 50+ clients’ SaaS platforms, boosting client satisfaction by 30%
Coordinated a cross-functional team to expedite healthcare IT project implementation, improving clinical productivity by 40%
IBM July 2010 - December 2013
Implementation Consultant
Role in software implementation projects resulted in optimized workflows and a 15% boost in operational efficiency
Assisted in software project management, driving a reduction in project time overrun by 20%
EDUCATION
Resume Worded University May 2010
Master of Business Administration (MBA) - Focus on Project Management
Recipient of the PMI Project Management Scholarship Award
Resume Worded Institute June 2008
Bachelor of Science in Computer Science
Minor in Business Administration
Dean's List 2006-2008 (Top 10%)
SKILLS
Implementation Tools: Salesforce, Microsoft Dynamics, ServiceNow, Jira, Asana, Trello
Programming: Python, Java, C++, Swift, SQL, Ruby
Project Management Methodologies: Agile, Scrum, Waterfall, Prince2, Lean, CCPM
Cloud Platforms: AWS, Microsoft Azure, Google Cloud, IBM Cloud
OTHER
Certifications: Project Management Professional (PMP) - PMI, Certified Scrum Master (CSM), AWS Certified Solutions Architect
Leadership & Volunteering: Tech Implementation Community (Co-Founder and Leader)
Languages: English (Native), Spanish (Fluent), French (Conversational)
Publications: Authored 'Highly Effective Software Implementation Strategies' published in Tech Manager Today
Your Name
Program Implementation Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2019 - Present
Program Implementation Manager
Devised comprehensive program management blueprints leading to a 30% increase in project efficiency and a 25% decrease in resource wastage
Executed a business process improvement strategy, resulting in a 40% reduction in operational errors and improved business function
Orchestrated a CRM integration strategy that improved customer interaction metrics by 60%
Supervised a cross-functional team in the implementation of a key SaaS platform, increasing platform active users by 35%
Negotiated and managed vendor relations, resulting in a 50% boost in software reliability and stability
Resume Worded April 2015 - December 2018
Implementation Coordinator
Headed a team of 5 in execution of implementation projects, decreasing technical issue resolution time by 40%
Directed provision of top-tier healthcare technology services, enhancing customer satisfaction rates by 30%
Implemented a business analysis system, fostering a 25% improvement in decision-making accuracy
Oracle May 2012 - April 2015
Implementation Specialist
Involved in the implementation of a healthcare informatics system, enhancing system functionality by 35%
Assisted in account management activities fostering stronger client relationships and a 15% increase in client retention
EDUCATION
Resume Worded University December 2014
Master of Business Administration - Strategic Management
Focused on strategy development and operational execution
Resume Worded Academic Center May 2012
Bachelor of Science - Business Administration
Emphasis on Project Management and Information Systems
Cumulative GPA: 3.7/4.0
SKILLS
Project Management: Agile Methodology, Scrum, Kanban, Waterfall
Implementation & CRM Tools: Oracle, Salesforce, HubSpot, Marketo, Google Analytics
Software & Tools: MS Office Suite (Advanced), Asana, Trello, Zoho
Languages: English (Native), Spanish (Fluent), French (Intermediate)
OTHER
Certifications: Certified Project Management Professional (PMP), Lean Six Sigma Green Belt Certificate
Leadership & Volunteering: Mentor, Project Management Institute (PMI) mentorship program
Professional Development: Ongoing online courses on Coursera in areas of Strategic Management and Data Analysis
Projects: Implemented complex project plans for over 50+ clients across multiple industries
Your Name
Implementation Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded June 2020 - Present
Senior Implementation Manager
Directed four penetrating high-level business process improvement changes that escalated efficiency by 47% using change management best practices
Spearheaded 19 high profile projects to successful delivery, enriching client satisfaction by 40% due our efficient project management
Piloted a project planning approach that integrated financial services into our implementation processes, resulting in a 65% growth in contracts size
Implemented a PRINCE2 strategy that improved team's performance management, reducing project overruns by 27%
Managed over 50 software implementations, significantly reducing system downtime by 72%
IBM January 2018 - May 2020
Implementation Specialist
Revitalized banking operations by incorporating risk management methodologies which truncated loan approval time by 30%
Managed account status for 35 clients in a CRM environment, boosting the division's customer retention rate by 2%
Redesigned business relationship management structure to improve communication in cross-functional teams which increased workflow productivity by 25%
Coached.com September 2016 - December 2017
Implementation Analyst
Led an operations management transformation that helped increased company's efficiency by 18%
Established a successful integration with the technical team, this mitigated problem resolution time by 40%
Managed venue relations at ten startup tech events, expanding the company's professional network by an estimated 200 industry contacts
EDUCATION
Resume Worded Academic Center May 2016
Master of Business Administration (MBA) - Technology Management
Specialized in managing technological transformations in a business environment
Resume Worded University June 2014
Bachelor of Science - Information Systems
Graduated with honors, focusing on Information System Implementation
Participated in national level tech conventions
SKILLS
Implementation Tools: Jira, Asana, Trello, Monday.com, Salesforce, HubSpot, Zoho
Operating Systems: Windows, macOS, Linux, Unix
Programming: Python, SQL, Java, C++, Shell Scripting
Data Management: MySQL, Oracle, MongoDB, Amazon Redshift, Microsoft SQL Server
OTHER
Certifications: Project Management Professional (PMP), Certified Scrum Master (CSM)
Leadership & Volunteering: Organizer, Annual Tech Charity Fundraiser (2017-2019), Volunteer, Code for America (2015-2016)
Projects: Developed automated system for software implementation tracking leading to 30% efficiency increase
Professional Development: Attended 'Emerging Technologies in Business' conference (2019), 'Leadership in Tech' workshop (2018)
Your Name
Programme Implementation Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2021 - Present
Programme Implementation Manager
Directed strategic change management to implement a new CRM software across six departments, increasing user productivity by 25%
Safeguarded project delivery with an on-time completion rate of 98% using a PRINCE2 framework
Fostered a 15% reduction in financial risks by devising and instituting a robust risk management approach
Boosted customer satisfaction by 35% with the effective application of best practices in business relationship management
Implemented venue relations strategies to promote 25 online events, attracting 5,000+ attendees and elevating brand visibility
American Express April 2018 - December 2020
Senior Operations Manager
Increased account profitability by 20% through strategic planning and enhancement of account management structures
Executed smooth integration of two company-wide operational systems, reducing system redundancies by 40% and improving operations efficiency
Resume Worded February 2016 - March 2018
Client Services Coordinator
Improved client service efficiency by 15% through the development and implementation of improved project management practices
Managed a successful stakeholder management technique, reducing miscommunication by 30%
EDUCATION
Resume Worded University December 2020
Master of Business Administration (MBA)
Concentration in Project Management
Resume Worded Academic Center May 2016
Certification in Programme Management
Achieved high distinction
SKILLS
Programme Management Softwares: MS Project, Primavera, FastTrack Schedule, Workfront, Workzone, Wrike
Productivity Tools: Google Suite, MS Office Suite, Slack, Asana, Trello, Jira
Programming: Python (Intermediary), JavaScript (Basic)
Languages: English (Native), Spanish (Conversational), German (Basic)
OTHER
Certifications: Project Management Professional (PMP) - Project Management Institute, Lean Six Sigma Green Belt
Leadership & Volunteering: Red Cross - Volunteer Programme Organizer (2015-Present)
Awards: American Express - Most Innovative Leader (2019), Resume Worded - Client Service Award (2017)
Projects: Implemented a company-wide business intelligence strategy at Coached.com
Your Name
Strategy Implementation Manager
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded July 2021 - Present
Strategy Implementation Manager
Directed a strategy implementation plan, leading to a 10% improvement in corporate performance management metrics
Developed, managed and executed a strategic plan that enhanced business processes and resulted in an annual operations cost reduction of $1M
Led project planning and execution of a new CRM system integrating over two regional locations, decreasing client lag response time by 40%
Managed 40+ financial service project implementations, boosting revenue by 60%
Developed a new approach to stakeholder management, which eliminated bottlenecks and increased the project's momentum by 25%
Accenture March 2018 - June 2021
Senior Business Consultant
Integrated a risk management methodology in client companies, averting potential financial losses by 20%
Managed business relationship management process, reducing conflicts by 14% and boosting collective team performance
Coached.com January 2016 - February 2018
Business Analyst
Managed a portfolio of 25 accounts, successfully increasing account retention rate by 12%
Implemented an operations solution that saved the company $250,000 per annum
EDUCATION
Resume Worded University May 2018
Master of Business Administration (MBA)
Specialization in Strategic Management
Resume Worded University May 2016
Bachelor of Science (B.S.) in Economics
Minor in Finance
Graduated Cum Laude
SKILLS
Strategy Implementation: Goal Setting, Production Planning, Resource Allocation, Risk Mitigation
Business & Management: Change Management, Operations Management, Project Management, Process Improvement, Metrics Analysis
Technical Skills: MS Office Suite (Advanced), Salesforce (Advanced), Tableau (Intermediate), SQL (Basic)
Languages: English (Native), Spanish (Fluent), German (Basic)
OTHER
Certifications: Certified Management Consultant (CMC)
Leadership & Volunteering: Toastmasters International (Club President)
Awards: Accenture Strategy Star Award (2020)
Professional Affiliations: Member, Association of Strategy and Implementation Professionals

How do I add skills to an Implementation Manager resume?

1
Review the job posting closely.

Go through the Implementation Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Business Analysis, Business Process Improvement and Stakeholder Management are possible skills. These are skills you should try to include on your resume.

2
Add industry skills like Change Management and Financial Services.

Add other common skills from your industry - such as Project Management, Project Delivery and Project Implementation - into your resume if they're relevant.

3
Add skills into your work experience.

Incorporate skills - like Project Coordination, Telecommunications and Venue Relations - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

4
Show examples of where you trained people.

On Implementation Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

5
Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on an Implementation Manager resume, so try to include any examples of where you led a project or managed other people.

6
Use the exact job title.

Try to add the exact job title, Implementation Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Implementation Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Implementation Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Implementation Manager Skills and Keywords to Include On Your Resume

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Implementation Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example
Professional


Resume Example
Highlights (Free)


Resume Example
Modern Two-Column


Resume Example
Clean Modern


Resume Example
Entry-Level (Free)


Resume Example
Concise


Browse Skills from Similar Jobs

Frequently Asked Questions

What skills should you put on an Implementation Manager resume?

Here are some of the most popular skills we see on Implementation Manager resumes:

  • Project Implementation
  • Change Management
  • Stakeholder Management
  • Business Process Improvement
  • Project Management
  • Project Delivery
  • Business Analysis
  • Financial Services

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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