Community Manager

Community Manager Resume Keywords and Skills (Hard Skills)

Here are the keywords and skills that appear most frequently on recent Community Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume.

Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Choose a category
  • Social Media
  • Digital Marketing
  • Social Media Marketing
  • Facebook
  • Adobe Photoshop
  • Blogging
  • Marketing
  •  Find out what your resume's missing
  • WordPress
  • Instagram
  • Community Management
  • Public Relations
  • Online Marketing
  • Twitter
  • Search Engine Optimization (SEO)
  • Online Advertising
  • Advertising
  • Hootsuite
  • Google Analytics
  • Journalism
  • Web Content Writing
  • Community Engagement
  • Community Development
  • Copywriting
  • Event Management
  • Content Strategy
  • Event Planning
  • Marketing Strategy
  • Digital Media

  •   Show full list

Resume Skills: Software & Others

  • WordPress
  • Adobe Creative Suite (Photoshop, InDesign, Premiere Pro)
  • Canva
  • Google Analytics
  • Hootsuite
  • MailChimp
  • Wordpress
  • Adobe Photoshop
  • Adobe Illustrator
  • HubSpot
  • SEO and SEM
  • MS Office
  • Slack
  • Trello
  • Google Docs
  • Eventbrite
  • Sketch
  • InDesign
  •  Match your resume to these skills

Resume Skills: Content Creation

Resume Skills: Digital Marketing Tools

Resume Skills: Community Management Tools

Resume Skills: Social Media Platforms

Resume Skills: Project Management Tools

Resume Skills: Languages

Resume Skills: Community Management

  • Community trending analytics (Sprinklr)
  • Consumer insights & web analytics (Google Analytics, Hotjar)
  • Customer relationship management software (CRM)
  • Community Engagement
  • Social Media Analytics
  • Content Creation
  • User Experience Design
  • User-Centric Marketing
  • Feedback Management
  •  Match your resume to these skills

Resume Skills: Social Media Management

Resume Skills: Marketing & Content Management

  Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Community Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Community Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences, education or Skills section, like we've shown in the examples below. Use the examples below as inspiration.

Select a free resume example
Your Name
Community Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2020 - Present
Senior Community Manager
Promoted a culture of transparency, resulting in 35% improvement of staff morale through effective Community Management and maintaining an interactive blog.
Boosted engagement by 70% through targeted social media campaigns on platforms such as Facebook and Instagram, resulting in an increase of follower count by 20%.
Managed an online community of over 10,000 members, maintaining a 98% satisfaction rate through efficient problem resolution and constructive dialogue.
Crafted and launched innovative digital marketing strategies that resulted in a 60% increase in site traffic through SEO and Google Analytics.
Enhanced customer experience by setting up a ticketing system that streamlined customer queries, reducing support issues by 45%.
Microsoft July 2016 - December 2019
Online Outreach Coordinator
Collaborated with marketing teams to create a comprehensive Social Media Marketing plan which boosted product visibility by 30%.
Organized and hosted regular webinars that attracted 500+ attendees weekly, leading to a 25% increase in product trials
Used Hootsuite to schedule content, increasing engagement on Twitter and Facebook by 50% over a 2-year period. March 2014 - June 2016
Content Marketing Specialist
Managed WordPress site content, increasing visitors by 25% and improving bounce rates by 10%
Led successful Online Advertising campaign on Google Ads which grew revenue by $250,000.
Generated blog content that improved website SEO and increased organic search results by 20%.
Resume Worded Academic Center Dec 2018
Master of Business Administration - Marketing and Strategy
Focused on digital marketing, content strategy, and community engagement
Resume Worded University May 2013
Bachelor of Arts - Communication Studies
Media Relations Minor
Alpha Phi Chapter of Lambda Pi Eta Honor Society
Content Creation: Microsoft Office Suite, Adobe Creative Cloud, Canva, Google Suite
Community Management: Community trending analytics (Sprinklr), Consumer insights & web analytics (Google Analytics, Hotjar), Customer relationship management software (CRM)
Social Media Management: Hootsuite, Buffer, SpreadFast, TweetDeck, Facebook Insights
Languages: English (Native), French (Conversational), German (Basic)
Certifications: Google Digital Marketing Certification, Hootsuite Social Marketing Certification
Projects: Managed company's blog, increasing monthly readership by 30%
Volunteering: Big Brothers Big Sisters (Mentor), Feed My Starving Children (Volunteer)
Awards: Microsoft MVP Award for customer engagement,'s ‘High Performer’ Award, 2018
Your Name
Digital Communication Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE May 2017 - Present
Digital Communication Manager
Orchestrated Organic Social Media Marketing tactics that resulted in a 150% increase in followers across Facebook and Instagram.
Increased online conversions by 25% by enhancing site's SEO and thereby increasing visibility on the web.
Managed an online community of 7000+ members via Twitter, facilitating efficient two-way communication.
Improved web content using Adobe Photoshop that enhanced visual appeal and resulted in 3 minutes increase in average site visit duration.
Strategized and executed an online marketing plan achieving 30% growth in site traffic and a 10% growth in ad revenue.
Apple February 2015 - April 2017
Public Relations Coordinator
Crafted and pitched compelling press releases that secured 10+ media features per month.
Boosted company's image and improved relations with stakeholders through engaging and informative Web Content Writing.
Led crisis communication plans and responses, preventing potential damage to company's reputation.
Resume Worded January 2012 - January 2015
Advertising Associate
Contributed to a team that grew revenue by $500,000 through strategic Advertising and Online Marketing.
Participated in successful campaign launches which increased brand recognition by 40%.
Coordinated with external vendors for video and graphic creation, improving advertisement recall by 30%.
Resume Worded University May 2011
Master of Business Administration - Marketing
Specialization in Digital Communications
Resume Worded Institute May 2009
Bachelor of Arts - Media, Culture, and Communication
Minors in PR and Journalism
Dean's List 2007 & 2008 (Top 10%)
Digital Communication Tools: MailChimp, HubSpot, Hootsuite, Google Analytics, Google Adwords, Facebook Ads Manager
Project Management Tools: Asana, Trello, Airtable, Slack, Zoho Projects
Graphic Design Software: Adobe Photoshop, Adobe Illustrator, Canva, Sketch, InDesign
Languages: English (Native), Spanish (Fluent)
Certifications: Google Ads (Search Certification), HubSpot Inbound Marketing Certification (2021)
Leadership & Volunteering: Social Media Chair, Professional Communicators Association (2021-Present)
Awards: Employee of the Year, Apple (2016), Rising Star, Resume Worded (2014)
Your Name
Youth Coordinator
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded June 2019 - Present
Youth Coordinator
Elevated community engagement while leading a youth development team, resulting in a 30% increase in participation and attendance.
Meticulously executed program development strategies to facilitate a nurturing environment for personal and academic growth.
Collaborated with local nonprofits leading to the introduction of a vocational training program for disenfranchised youth.
Successfully applied youth leadership principles to inspire young people to take an active role in their personal development.
Proactively raised funds through strategic partnerships and grant writing, totalling $250,000 annually. January 2017 - June 2019
Youth Programs Specialist
Orchestrated a strategic approach for program development, leading to a 25% increase in youth participation annually.
Implemented targeted outreach programs, driving a 40% increase in community participation in youth mentoring opportunities.
Leveraged social media channels, boosting the visibility of youth programs by 70%.
American Red Cross May 2015 - December 2016
Volunteer Management Officer
Enhanced volunteer training curriculum, leading to a 30% rise in volunteer retention.
Developed an effective recruitment strategy, significantly growing the volunteer base by 50% in 18 months.
Resume Worded University January 2015
Master in Sociology - Youth Studies
Thesis focused on positive impact of inclusive youth programs
Resume Worded University May 2013
Bachelor of Art - Social Work
Emphasis on child and youth welfare
Volunteering: Student Social Worker (20+ hours per week)
Youth Development: Group Dynamics, Ice Breakers, Anti Bullying strategies, Therapeutic Intervention, Anger Management, Problem Solving
Administrative Skills: Microsoft Office, Google Suite, Event Planning, Networking, Database Management, Report Writing
Certifications: First Aid & CPR, Driver’s License, Child Protection Training, Suicide Intervention Skills Training
Volunteering: Mental Health Advocate, Reserve Minds, 2019-Present
Awards: Above and Beyond Award, Recognition for exceptional involvement in youth programs, Resume Worded, 2020
Courses: Positive Youth Development (PYD) Certification, Youth Development Institute, 2018
Your Name
Community Outreach Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded April 2018 - Present
Community Outreach Specialist
Orchestrated annual events for fundraising, contributing to 150% of the target met annually.
Successfully implemented youth empowerment activities, sparking a 40% increase in youth participation.
Established a network with local community organizations, effectively expanding the organization's reach.
Performed quarterly research on community needs to shape outreach strategies, resulting in a stronger alignment with community needs.
Developed targeted youth programs that resulted in a downward trend in local youth crime statistics by 25%. January 2016 - April 2018
Youth Coordinator
Cultivated a strategy for structured youth programs, resulting in an 80% engagement rate.
Facilitated a network of volunteers, resulting in a 40% increase in regular volunteer availability.
Successfully implemented a youth mentoring program that led to a 20% increase in academic performance amongst participants.
American Heart Association June 2014 - December 2015
Volunteer Recruitment Officer
Created a comprehensive volunteer management strategy, leading to a boost in volunteer retention by 60%.
Resume Worded Academic Center May 2018
Master's in Community Leadership & Non-Profit Management
Electives in Youth Development and Volunteer Management
Resume Worded University May 2014
Bachelor of Social Work
Concentration in Community Outreach
Elected President of Social Work Student Association
Community Outreach: Needs Assessment, Fundraising, Events Planning, Stakeholder Engagement, Marketing Campaigns, Resource Allocation
Management & Leadership: Volunteer Training & Coordination, Delinquency Management, Project Management, PR Strategies, Budgeting, Team Leadership
Software: Microsoft Office Suite, Salesforce, Canva, Google Workspace, Social Media Platforms, Zoom
Languages: English (Native), Spanish (Conversational), American Sign Language (Basic)
Certifications: Certified Non-Profit Professional (CNP), Youth Mental Health First Aid Certification
Leadership & Volunteering: Board Member, Local Children's Hospital; Organizer, Annual Charity Run for Homeless Youth
Projects: Established an after-school program for at-risk teenagers in the Community, increasing participation rates by 60%
Awards: Recipient, Outstanding Community Service Award,, 2017
Your Name
Program Development Specialist
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded February 2019 - Present
Program Development Specialist
Pioneered youth programs, leading to a 35% increase in youth engagement.
Drafted successful grant proposals amounting to $500,000 annually.
Championed the integration of technology, increasing program efficiency by 20%.
Introduced youth leadership initiatives that resulted in 80% of participants taking active community roles.
Facilitated community development by fundraising over $1M for educational facilities and resources. July 2016 - January 2019
Youth Development Officer
Developed and implemented rigorous youth development approaches, contributing to a 50% uptick in program engagement.
Carried out community outreach strategies, resulting in a 70% rise in community involvement.
Expanded youth mentoring opportunities by 45% by partnering with local educational institutions.
Boys & Girls Clubs of America January 2015 - June 2016
Youth Outreach Volunteer
Leveraged teaching skills to educate and empower young individuals, resulting in a decrease in school dropout rates by 15%.
Resume Worded Institute December 2020
Advanced Certification in Youth Program Development
Included practical training and internships.
Certification resulted in promotion to Program Development Specialist at Resume Worded
Resume Worded University May 2014
Bachelor’s in Social Work
Specialization in Youth Development
Achievements: Academic Excellence Award 2014 (Top 5%)
Program Development: Development strategy planning, Project management, Beneficiary engagement, Program evaluation and feedback, Agile project management, Monitoring and assessment techniques
Youth Engagement & Education: Curriculum development, Pedagogical strategies, Trauma-informed care, Intervention strategies, Diversity and inclusion awareness, Motivational interviewing techniques
Software Proficiency: Microsoft Office Suite (Advanced), Salesforce (Proficient), Google G-Suite (Advanced), Asana (Proficient), Zoom (Advanced)
Languages: English (Native), Spanish (Conversational)
Certifications: Trauma-Informed Care for Youth (2020), Certified Scrum Master (2020)
Leadership & Volunteering: Co-lead of Youth Development Professionals Network (2019 - Present), Boys & Girls Clubs of America (Volunteer, 2015 - 2016)
Projects: Developed and implemented three summer program initiatives at Resume Worded impacting over 5,000 youth.
Training: Attended 'Building Effective Teams' Leadership Workshop (2019), 'Strategic Planning for Non-Profits' Seminar (2018)
Your Name
Community Director
City, Country  •  (123) 456-789  •  [email protected]  •
Resume Worded January 2021 - Present
Community Director
Developed 15+ strategic partnerships that strengthened community engagement by 55% using robust Marketing techniques.
Efficiently managed a portfolio worth $10M in Real Estate property, generating steady 30% returns year after year.
Accomplished 85% resident retention by incorporating unique Event Planning strategies.
Led the successful transition to Yardi Voyager software, saving the team 20 hours per week on property management responsibilities.
Rolled out an all-encompassing budgeting plan that cut unprofitable costs by 40%, which drove a net increase in revenue. September 2016 - December 2020
Resident Manager
Streamlined lease administration procedures using OneSite, reducing processing time by 25%.
Spearheaded a Community Development initiative that increased resident interaction by 30%.
Equipped the team with Fair Housing training, reducing compliance issues by 50%
Wells Property Management June 2013 - August 2016
Leasing Consultant
Boosted rentals by 35% by designing and executing a comprehensive marketing strategy.
Achieved 98% customer satisfaction by efficiently addressing and resolving tenant queries.
Resume Worded Institute May 2021
Certified Property Manager (CPM)
Completed program alongside full-time employment
Resume Worded University May 2013
Bachelor of Arts in Business Administration - Property Management
Concentration in Real Estate Finance
Awards: Dean’s List 2012 (Top 10% of class)
Property Management Software: Yardi Property Management, Building Engines, AppFolio, LeaseHawk, Rent Manager, CoStar Property, PlotBox
Other Tools: Microsoft Office Suite, Slack, Trello, Zoom, Google Workspace
Financial Management: Budgeting, Financial Analysis, Investment Management, Risk Management, Cost Control, Taxation
Languages: English (Native), Spanish (Proficient)
Certifications: LEED Green Associate (2020), ServSafe Manager (2019)
Leadership & Volunteering: Property Management Association (Board Member), Habitat for Humanity (Volunteer)
Projects: Managed renovation project of a 20 unit residential property with a budget exceeding $500,000
Awards: ‘Manager of the Year’ (2018), ‘Excellence in Management’ Wells Property Management (2015)
Your Name
Senior Community Manager
City, Country  •  (123) 456-789  •  [email protected]  •
Artisan Communities January 2020 - Present
Senior Community Manager
Leveraged Yardi software to streamline property management, resulting in 20% operational efficiency.
Orchestrated fundraising initiatives that attracted $2M in funding for community projects.
Commanded real estate development efforts boosting property value by 15%.
Launched a volunteer management program leading to 200% increase in community participation.
Managed bulk lease administration annually, minimizing contractual discrepancies by 60%.
Resume Worded May 2016 - December 2019
Community Manager
Accelerated resident retention rate to 75% with OneSite and effective community outreach.
Utilised dynamic marketing techniques to increase apartment occupancy by 30%.
Installed Fair Housing norms leading to zero housing discrimination cases.
City Apartments Ltd April 2012 - April 2016
Lease Administration Officer
Successfully managed a portfolio of 100+ property leases, maintaining 100% compliance with regulations.
Reduced rent defaults by 20% through proactive follow-ups and efficient relationship management.
Resume Worded Institute May 2018
Master of Business Administration - Real Estate
Specialization in Community Management and Urban Development
Resume Worded University April 2012
Bachelor of Arts - Sociology
Minors in Urban Studies and Business Administration
Awards: Dean's List 2011 (Top 10%)
Community Management: Engaging Community Members, Community Expansion, Handling Disputes, Crisis Management, Community Networking
Technical Skills: Microsoft Office Suite (Advanced), CRM Software (Advanced), Social Media Management Tools, Spreadsheets (Advanced)
Property Management: Lease Administration, Property Inspections, Contract Management, Facilities Management, Maintenance Coordination, Tenant Relations
Business Skills & Knowledge: Project Management, Operational Efficiency, Financial Management, Budget Planning, Regulatory Compliance
Certifications: Certified Manager of Community Associations, Real Estate Leasing Professional Certificate
Leadership & Volunteering: Communities for a Competitive Workforce (Board Member), Mentor for emerging community managers
Projects: Established and managed 6 community events attracting over 1000 participants, Authored comprehensive community improvement plan
Awards: Community Manager of the Year - Artisan Communities (2021)
Your Name
Director of Resident Services
City, Country  •  (123) 456-789  •  [email protected]  •
EXPERIENCE February 2018 - Present
Director of Resident Services
Conceived and implemented a new resident retention strategy, securing a 90% retention rate.
Propelled fundraising efforts leading to a 40% increase in annual donations.
Launched a program development focused on resident wellbeing, resulting in a 50% increase in community involvement.
Revamped budgeting process, successfully reducing departmental costs by 30%.
Attracted real estate investments worth $20M through strategic marketing initiatives.
Silver Leaf Communities January 2015 - January 2018
Residential Coordinator
Accomplished a 25% increase in apartment occupancy through targeted marketing campaigns.
Administered successful resident events, increasing participation by 40%.
Facilitated Fair Housing training for 50+ team members, stringently adhering to statutory norms.
Diamond Heights Realty August 2012 - December 2014
Property Manager
Spurred property sales by 30% via strategic real estate marketing.
Implemented a lease administration system, reducing paperwork by 50% and increasing processing speed.
Resume Worded University December 2014
Master in Business Administration (Real Estate)
Specialized in Housing and Community Development
Resume Worded Academic Center August 2012
Bachelor of Arts - Urban Studies and Planning
Focused on Community Development and Housing
Graduated magna cum laude
Property Management Software: Yardi Property Management, Rent Manager, Building Engines, Property Matrix, Buildium, AppFolio Property Manager
Communication Tools: Slack, Microsoft Teams, Zoom, Microsoft Outlook, Gmail, Asana
Miscellaneous Tools: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, Trello, Jira, Basecamp
Languages: English (Native), Spanish (Conversational)
Certifications: Certified Property Manager (CPM) - Institute of Real Estate Management, Fair Housing Certification
Leadership & Volunteering: Board Member - Local Non-Profit Housing Organization, Volunteer - Habitat for Humanity
Projects: Implemented a green initiative across all properties leading to a reduction of 30% in energy consumption
Trainings: Attended yearly industry conferences (NMHC, NAA, MFE), Continuous Learning - Fair Housing Rules and Regulations

How do I add skills to a Community Manager resume?

Review the job posting closely.

Go through the Community Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Blogging, Adobe Photoshop and Digital Marketing are possible skills. These are skills you should try to include on your resume.

Add industry skills like Social Media Marketing and Facebook.

Add other common skills from your industry - such as Marketing, Social Media and WordPress - into your resume if they're relevant.

Add skills into your work experience.

Incorporate skills - like Journalism, Digital Media and Event Planning - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Show examples of where you trained people.

On Community Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Highlight leadership and management skills.

Hiring managers often want to see evidence of leadership and management on a Community Manager resume, so try to include any examples of where you led a project or managed other people.

Use the exact job title.

Try to add the exact job title, Community Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Community Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Community Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Community Manager Skills and Keywords to Include On Your Resume

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Community Manager Resume Templates

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example

Resume Example
Highlights (Free)

Resume Example
Modern Two-Column

Resume Example
Clean Modern

Resume Example
Entry-Level (Free)

Resume Example

Browse Skills from Similar Jobs

Frequently Asked Questions

What hard skills should you include on a Community Manager resume?

Some popular Community Manager hard skills are Social Media, Digital Marketing, Social Media Marketing, Facebook, Adobe Photoshop, Blogging, Marketing and WordPress.

Depending on the job you apply to, skills like Digital Media, Instagram, Copywriting, Event Planning and Journalism can also be good to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume.

It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters.

Start targeting your resume

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